7 service operations representative jobs found in Trenton

A Network Engineer, Senior is responsible for the ongoing design, maintenance, and support of all aspects of NJM’s Network Infrastructure.  A Network Engineer Senior will lead efforts with other members of the IT infrastructure and operations teams to deliver and maintain reliable network services. Essential Duties and Responsibilities: Install, configure, and maintain LAN/WAN and Data Center Infrastructure Components Support Wireless Network Infrastructure Create reusable configuration templates to standardize the deployment of network devices and features Maintain disaster recovery network infrastructure and participate in annual DR Exercise Evaluates published security advisories and remediate security vulnerabilities consistent with NJM Patch Management Program Perform network device OS upgrades and system patching to maintain appropriate security, vendor support, and feature sets Monitor ticketing queues and respond to outstanding requests and other assigned work...

General Summary: In this hybrid role based at NJM Insurance Group's corporate office in West Trenton (Ewing Township), NJ, the Virtual Distribution Representatives primarily meet virtually with agency distribution partners in pursuit of additional business in the small, mid and large size markets. The right candidate would possess key phone and administrative skills, professional presence, and credibility in the insurance industry. These relationships will specifically be utilized to support and grow our distribution partner’s and NJM's exclusive distribution model. Essential Duties and Responsibilities: Essential functions of this job are listed below in order of priority. Reasonable accommodations may be made to enable individuals to perform the essential duties. Regular and predictable onsite attendance is an essential function of the job. Using an analytical approach with the objective to rehabilitate underperforming partnerships… approach, segment and grow new...

General Summary :  The Commercial Lines Product Manager (formal NJM title: Manager, Product Management) oversees the development and success of the Commercial Package and Umbrella products by defining, building and implementing vision and strategy, conducting market research, and collaborating with cross-functional teams.  This role will report to the Vice President, Product Management. This position is physically based in our West Trenton, New Jersey corporate office. Essential Duties and Responsibilities : Essential functions of this job are listed below in order of priority.  Reasonable accommodations may be made to enable individuals to perform the essential duties.   •    Support the organization in driving responsible and profitable growth across the Commercial Package and Umbrella lines of business.   •    Execute the development and communication of the product vision, strategy, and roadmap. •    Work effectively with cross-functional teams including, including...

The Functional Analyst, Senior is responsible for gathering, analyzing and documenting business or system processes and requirements for NJM’s  applications. This role will work closely with all Project and Business  team members through-out the project lifecycle.  This role may be required to lead other team members and coordinate work efforts, assist in problem and solution scoping, effectively communicate requirements, and may get involved in quality assurance. ESSENTIAL DUTIES & RESPONSIBILITIES :   Analysis/Technical Skills: Lead and coordinate requirements planning & monitoring activities for project delivery. Collaborate with applicable stakeholders to understand and diagram existing or new business processes using a variety of modeling techniques. Elicit, capture and document requirements independently; prepare and maintain documentation utilizing user stories, use cases, diagrams, or other requirement management templates and tools. Understand and...

Consider joining NJM’s 2026 Paid Summer Intern Program!  This is a robust program that includes: Lunch with our leaders. Meaningful work where you are a contributor and collaborator. Team Intern Project: Researching and presenting a business question to our top leaders. Leader Presentations: Insurance Industry, Key Departments and how they work and more. Informational interviews in areas you want to learn more about. Intern Fun: Night at the Trenton Thunder Game. Volunteer events to give back to the community in which we serve. Networking events Game days Here is what our interns said about us! John: “NJM is a place to learn and grow. The community is truly special.” Kyle: “I cannot recommend this internship enough to other students! The SIU internship has become a cornerstone of my professional and academic development and has laid a foundation for my future endeavors.” Maggie: “People are here to help, and we are here to learn.”...

Consider joining NJM’s 2026 Paid Summer Intern Program!  This is a robust program that includes: Lunch with our leaders. Meaningful work where you are a contributor and collaborator. Team Intern Project: Researching and presenting a business question to our top leaders. Leader Presentations: Insurance Industry, Key Departments and how they work and more. Informational interviews in areas you want to learn more about. Intern Fun: Night at the Trenton Thunder Game Volunteer activities to give back to the community in which we serve. Networking events Game days Here is what our interns said about us! John: “NJM is a place to learn and grow. The community is truly special.” Kyle: “I cannot recommend this internship enough to other students! The SIU internship has become a cornerstone of my professional and academic development and has laid a foundation for my future endeavors.” Maggie: “People are here to help, and we are here to learn.”...

Consider joining NJM’s 2026 Paid Summer Intern Program!  This is a robust program that includes: Lunch with our leaders Meaningful work where you are a contributor and collaborator Team Intern Project: Researching and presenting a business question to our top leaders Leader Presentations: Insurance Industry, Key Departments and how they work and more Informational interviews in areas you want to learn more about. Intern Fun: Night at the Trenton Thunder Game Volunteer activities to give back to the community in which we serve Networking events Team building games Here is what our interns said about us! John: “NJM is a place to learn and grow. The community is truly special.” Kyle: “I cannot recommend this internship enough to other students! The SIU internship has become a cornerstone of my professional and academic development and has laid a foundation for my future endeavors.” Maggie: “People are here to help, and we are here to...