10 business systems analyst jobs found in Troy, MI

Position Title Consumer Finance Loan Administrator   Location Troy, MI 48098   Job Summary The Consumer Finance Loan Administrator is responsible for supporting the Consumer Finance Performance Manager, Processors, Underwriters and other Consumer Finance teammates by aiding in departmental processes, production and customer service to consumer customers and internal colleagues. Responsibilities include investigating and routing customer issues or concerns regarding loans or other products or services, completing and analyzing reporting to ensure department SLAs (service level agreements) are met. This role will also support managers and relationship managers using Word, Excel, Power Point, Outlook, and Bank operating/sales management systems. This is a hybrid role based in Troy, MI.   Job Responsibilities: JOB RESPONSIBILITIES Loan Process Support: Assists the processors and underwriters with front-end and back-end process support, such as Mortgage recording,...

Position Title Marketing Analytics Lead   Location Troy, MI 48098   Job Summary Flagstar’s Client Insights & Analytics Team leverages cutting-edge analytics and modern data platforms to unlock actionable insights to make smarter decisions that balance business outcomes with customer needs. We’re seeking a strategic, hands-on Marketing Analytics Lead to join our Client Insights & Analytics Team at Flagstar. In this role, you'll independently drive analysis, reporting, and data visualization that power smarter marketing decisions. You’ll partner with cross-functional teams to uncover insights, guide performance optimization, and help shape marketing strategy.   Job Responsibilities: JOB RESPONSIBILITIES Develop and deliver high-impact analyses, dashboards, and reports to track marketing performance, campaign ROI, funnel metrics, and customer behavior. Build intuitive, self-serve visualizations using tools like Power BI to support marketers in tracking their...

Position Title OOTP Complaint Resolution Consultant   Location Troy, MI 48098   Job Summary The OOTP Complaint Resolution Consultant is responsible for the resolution of the bank’s highest level of escalated matters, supporting current, former, and prospective clients with complex concerns involving accounts, products, platforms, and experiences. The OOTP Complaint Resolution Consultant serves as the final escalation point, handling inquiries from regulatory agencies, congressional offices, the Better Business Bureau (BBB), Executive Leadership, and social media. The OOTP Complaint Resolution Consultant oversees the intake, investigation, resolution, response, and reporting of escalated complaints. These cases are often high-profile, high-risk, and reputationally sensitive, requiring coordination across multiple departments. In addition, the team partners with our Client Advocacy Analysts to leverage complaint insights, identify issues and opportunities, and improve...

Position Title Data Science Manager   Location Troy, MI 48098   Job Summary   Job Responsibilities: Data Science Manager: Guide development of data analytics in various environments using structured and unstructured data.  Present complex concepts in a format digestible by a diverse audience across organization.  Responsible for the end-to-end data science solution design, technical delivery, & value quantification.  Provide advice on ways to improve metrics, reports & analysis using BI tools. Coach junior data scientists and support their career development.    Collaborate w/business leaders to translate business goals & priorities into tactical solutions.  Identify new data science capabilities & their applications in the business, to advance the bank’s innovative data-driven culture.  Position reports to the regional office located at 5151 Corporate Drive, Troy, MI.  Remote work from locations within the U.S. is permitted.  REQs: Master’s degree...

Position Title Senior Accountant - Reconciliation and Blackline   Location Troy, MI 48098   Job Summary The Accountant Sr will support U.S. GAAP compliance on a company wide basis by assisting in the performance or documentation of accounting policies for company-wide routine and non-routine accounting matters inherent in the banking industry. The position will also assist in external reporting and SOX internal controls review, applying and maintaining the Bank’s accounting policies and procedures and working with business partners to ensure that controls and processes are in place to apply those policies.   Job Responsibilities: Collaborate with senior management to strategically develop, implement, perform and maintain accounting policies. Perform and document analysis of accounting matters and provide recommendations to management and business units including those related to unique transactions. May assist in the compilation and review of quarterly...

Who We Are At HUB International, we are a team of entrepreneurs. We believe in empowering our clients, and we do so by protecting businesses and individuals in our local communities. We help businesses evaluate their risks and develop solutions tailored to their needs. We believe in empowering our employees. As a global firm, we offer employees resources in both technology and industry expertise, but we still maintain the local flavor of our offices. Our structure enables our teams to maintain their own unique, regional culture. HUB is a leading global insurance and employee benefits broker, providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. With over 20,000 employees in over 500 offices throughout North America, HUB has grown substantially, in part due to our industry leading success in mergers and acquisitions What We Offer You At HUB International we want you to...

Position Title Fraud Call Center Assistant Manager   Location Troy, MI 48098   Job Summary The Fraud Assistant Manager plays a key role in supporting the Fraud Manager with the oversight, strategy, and operational leadership of the Fraud Detection team. This role ensures high standards of fraud prevention and investigation by driving performance, maintaining compliance with banking regulations, and upholding quality controls. In addition to managing individual workload, the Fraud Assistant Manager mentors and develops team members, leads performance evaluations, contributes to training efforts across business units, and offers subject matter expertise on fraud-related matters. The role also contributes to the development of policies and procedures, performs detailed reporting and trend analysis, and assists in managing complex projects aimed at reducing loss and mitigating risk. Acting as a fraud prevention expert, this position fosters collaboration across departments...

Position Title Fraud Investigator   Location Troy, MI 48098   Job Summary The Enterprise Fraud Investigator is responsible for conducting comprehensive investigations into suspected fraud involving customers, accounts, and transactions across Retail, Private Banking, and digital channels. Using a risk-based approach, the investigator evaluates loss situations, identifies fraud schemes, determines root causes, and coordinates recovery efforts. The role requires strong analytical skills, fraud typology knowledge, regulatory familiarity, interviewing abilities, and the capability to prepare documentation for law enforcement and recovery. This includes performing in-depth research and detailed account analysis reviewing and investigating cases on the Bank’s Case Management System. The review of normal and abnormal transactional activity may range from routine to highly complex utilizing internal and external research, and detailed account analysis. Assists with mentoring and...

Sales Executive Who We Are At HUB International, we are a team of entrepreneurs. We believe in empowering our clients, and we do so by protecting businesses and individuals in our local communities. We help businesses evaluate their risks and develop solutions tailored to their needs. We believe in empowering our employees. As a global firm, we offer employees resources in both technology and industry expertise, but we still maintain the local flavor of our offices. Our structure enables our teams to maintain their own unique, regional culture. HUB is the 5th largest global insurance and employee benefits broker, providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. With over 17,000 employees in 500 offices throughout North America, HUB has grown substantially, in part due to our industry leading success in mergers and acquisitions. What We Offer You At HUB...

Who We Are At HUB International, we are a team of entrepreneurs. We believe in empowering our clients, and we do so by protecting businesses and individuals in our local communities. We help businesses evaluate their risks and develop solutions tailored to their needs. We believe in empowering our employees. As a global firm, we offer employees resources in both technology and industry expertise, but we still maintain the local flavor of our offices. Our structure enables our teams to maintain their own unique, regional culture. HUB is a leading global insurance and employee benefits broker, providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. With over 20,000 employees in 600 offices throughout North America, HUB has grown substantially, in part due to our industry leading success in mergers and acquisitions What We Offer You At HUB International we want you to...