11 client service intern jobs found in Troy

Position Title OOTP Complaint Resolution Consultant   Location Troy, MI 48098   Job Summary The OOTP Complaint Resolution Consultant is responsible for the resolution of the bank’s highest level of escalated matters, supporting current, former, and prospective clients with complex concerns involving accounts, products, platforms, and experiences. The OOTP Complaint Resolution Consultant serves as the final escalation point, handling inquiries from regulatory agencies, congressional offices, the Better Business Bureau (BBB), Executive Leadership, and social media. The OOTP Complaint Resolution Consultant oversees the intake, investigation, resolution, response, and reporting of escalated complaints. These cases are often high-profile, high-risk, and reputationally sensitive, requiring coordination across multiple departments. In addition, the team partners with our Client Advocacy Analysts to leverage complaint insights, identify issues and opportunities, and improve...

Position Title Technology Manager   Location Troy, MI 48098   Job Summary The Technology Manager will be responsible for the management and coordination of all new product activities across the Bank including the creation of a standardize product process, project schedule matrix and product delivery status. The Technology Manager will guide the team of Information Technology professionals that are responsible for the development, implementation, and maintenance of all product related activities. The Technology Manager will be responsible provide guidance and leadership to the team as they lead multiple projects and provide service to internal business customers.   Job Responsibilities: JOB RESPONSIBILITIES This position will guide and lead a team of Information Technology professionals that are responsible for the development, implementation, and maintenance of business applications systems. Constantly communicate with various Information Technology teams and...

Position Title Technology Engineer Associate Location Troy, MI 48098 Job Summary The Technology Engineer Associate is a hands-on technical resource responsible for various backend compute environments including M365, Microsoft Security Suite (Purview), certificate systems, virtualization, operating systems, end-user compute devices, and automation framework. This working technical resources partners with other engineers to coordinate with cross-functional partners to ensures full lifecycle, compliance, and disaster recovery readiness. This role also owns system documentation, standards, procedures and alignment with FFIEC regulatory guidance. This role works closely with cross-functional teams to ensure infrastructure reliability, audit readiness, and compliance. Job Responsibilities: JOB RESPONSIBILITIES Manage systems, configurations, and system stability Maintain an inventory and renewal of digital certificates across the organization, including...

Position Title Information Security Engineer   Location Troy, MI 48098   Job Summary The Information Security Engineer supports the design, implementation, and maintenance of enterprise-wide security solutions to protect systems, data, and users across the organization. This role contributes to the development of secure architecture, operational standards, and processes that ensure consistent and reliable protection across both cloud-based and on-premises environments. Working closely with senior engineers and cross-functional teams, the Information Security Engineer helps implement scalable and resilient security controls that align with business needs and compliance requirements. Responsibilities include monitoring, troubleshooting, and optimizing security systems, as well as assisting in the integration of new tools and technologies to strengthen the organization’s overall security posture. This role is ideal for professionals looking to deepen their expertise in...

Help us insure it Tokio Marine HCC - Public Risk Group,  a member of the Tokio Marine group of companies, is a market leader in providing specialized insurance products for municipal entities. We cover counties, cities, townships, villages, police departments, prisons, fire departments and more. We serve the growing insurance and risk management needs of medium and large governmental entities and provide property and casualty insurance coverages in multiple states. Role Overview Systems Analyst – Document (Insurance) ***The ideal candidate is legally authorized to work in the United States and resides within a reasonable commuting distance of Troy, Michigan, to support a hybrid schedule. *** As a Systems Analyst for Public Risk Group, you will support the Product Management team in enhancing the Policy Administration platform and SmartCOMM document generation solution. Working alongside experienced Product Owners, business stakeholders, and technology teams,...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown   is seeking   a   Commercial Lines Account Manager  to join our growing team in   Troy, MI !         The Account Manager works with the Producer and team to ensure overall client satisfaction and   appropriate level   of quality delivery for new and current clients.     How You Will Contribute:       Coordinates and markets new and renewal business opportunities with local,   regional   and national insurance carriers. In conjunction with   producer   prepares all submissions and works with producers in   determining   proper coverages, terms, conditions, and pricing.   Develops new and renewal proposals and presentations. Shares responsibility with   producer   for the quality and accuracy of the content.   Handles daily...

We are GROWING and we are searching for you! Join our team and unlock your potential.     Sign-On Bonus Opportunity of up to $1,000* Pay Range: For a Insurance Sales Representative is $16-$20/ hourly.    Our Compensation package includes a competitive base salary + monthly uncapped commissions + renewal commissions + monthly bonus incentives!      Our Company: Confie  and its family of companies - Freeway Auto Insurance , Acceptance  Insurance, Southern Harvest, InsureOne, Bluefire & others - is one of the largest privately held insurance brokers in the United States and has been ranked the  #1 Personal Lines Agency  by the  Insurance Journal  for the tenth straight year! With over 1250 locations with retail locations across 27 states and licensed providers for all states, we encourage you to take your career and income potential to new heights! We are proactively looking for  bright, talented , and  motivated  individuals who are goal...

We are GROWING and we are searching for you! The Pay Range for an Insurance Sales Representative is $13+ per hour Our Compensation package includes a competitive base salary + monthly uncapped commissions + renewal commissions + monthly bonus incentives What We Offer: No cold calling involved Uncapped commission potential Lucrative bonus opportunities including performance-based bonuses and sales competitions Continuous on-going training and mentorship Growth-oriented culture with internal promotion opportunities Comprehensive Benefits package including medical, dental, vision, and life insurance Comprehensive 401K plan with competitive employer match Paid time off including holidays, vacation, and personal time Annual incentive trip for top performers Fitness perks: Corporate discounts and/or reimbursements to gyms are available, makes staying active more accessible. Employee Assistance Program: Confidential assistance to you or anyone in your...

Position Title Director - Strategic Sourcing Location Troy, MI 48098 Job Summary Responsible for leading and building best in class strategic sourcing category support which includes: developing strategy; leading and directing teams in support of categories; establishing category plans for the collective group of spend categories to drive total cost of ownership savings; risk mitigation; leading the development and execution of reporting and tracking mechanisms; reporting on sourcing strategies and performance; driving cross-functional category teams in change management and supply/service continuity; defining procurement requirements, SLAs/KPIs and operational needs. Provides thought leadership and overall direction to Sourcing teams with regards to its suppliers with the effective utilization of Strategic Sourcing, Procurement and Contract Management. Charged with implementing the strategic vision and direction of Strategic Supply Management in support of and alignment...

Position Title Virtual Financial Consultant Location Troy, MI 48098 Job Summary The Virtual Financial Consultant is responsible for delivering personalized financial guidance and investment solutions to mass affluent clients with investable assets typically ranging from $50,000 to $250,000. This role exists to grow and deepen client relationships within the mass affluent segment by providing holistic financial planning, recommending suitable investment products, and connecting clients to the broader Flagstar enterprise. The Virtual Financial Consultant operates fully within a remote/virtual model and is accountable for achieving client engagement, satisfaction, and business development outcomes in full compliance with Flagstar Wealth Services' Retail Investment Sales Program and all applicable regulatory requirements. Job Responsibilities: JOB RESPONSIBILITIES Client Engagement & Relationship Management Proactively engages mass affluent clients...

Position Title Senior Relationship Manager, Middle Market (Detroit, MI)   Location Troy, MI 48098   Job Summary Responsible for new business development and relationship management targeted to middle market companies with sales of 30 million dollars or greater, targeting Southeast Michigan / Metro Detroit area. Generate revenue by developing and maintaining relationships with identified companies/sponsors/developers/managers, generating deal flow directly from these clients/prospects and orchestrating a team approach to the relationship. The position is supported by product specialists (capital markets, rates and FX derivatives, treasury management, etc.), portfolio managers (credit underwriting, transaction approvals/processing, portfolio management routines) and operational support specialists but remains accountable for all aspects of the relationship.   Job Responsibilities: New Business Origination: Developing and maintaining relationships to generate direct...