8 disability case manager jobs found in Troy, MI

Position Title Vendor Relations Analyst   Location Troy, MI 48098   Job Summary This role will be responsible for the strategic and operational oversight of the bank’s relationships with Fiserv and FIS, two of the institution’s most critical core banking service providers. This role ensures that vendor performance aligns with contractual obligations, financial expectations, and strategic goals. The ideal candidate will have strong experience in vendor management, financial tracking, and cross-functional coordination.   Job Responsibilities: JOB RESPONSIBILITIES Vendor Relationship Management - serves as the primary point of cantact and internal SME for all matters related to Fiserv and FIS. Acts as a primary intake funnel for all contract requests related to FIS and Fiserv – maintain routine with Sourcing weekly to review net-new requests. Maintain strong, collaborative relationships with vendor account teams and internal stakeholders. Monitor vendor performance...

Position Title Technology Engineer Associate Location Troy, MI 48098 Job Summary The Technology Engineer Associate is a hands-on technical resource responsible for various backend compute environments including M365, Microsoft Security Suite (Purview), certificate systems, virtualization, operating systems, end-user compute devices, and automation framework. This working technical resources partners with other engineers to coordinate with cross-functional partners to ensures full lifecycle, compliance, and disaster recovery readiness. This role also owns system documentation, standards, procedures and alignment with FFIEC regulatory guidance. This role works closely with cross-functional teams to ensure infrastructure reliability, audit readiness, and compliance. Job Responsibilities: JOB RESPONSIBILITIES Manage systems, configurations, and system stability Maintain an inventory and renewal of digital certificates across the organization, including...

Position Title Technology Engineer Associate Location Troy, MI 48098 Job Summary The Technology Engineer Associate is a hands-on technical resource responsible for various backend compute environments including M365, Microsoft Security Suite (Purview), certificate systems, virtualization, operating systems, end-user compute devices, and automation framework. This working technical resources partners with other engineers to coordinate with cross-functional partners to ensures full lifecycle, compliance, and disaster recovery readiness. This role also owns system documentation, standards, procedures and alignment with FFIEC regulatory guidance. This role works closely with cross-functional teams to ensure infrastructure reliability, audit readiness, and compliance. Job Responsibilities: JOB RESPONSIBILITIES Manage systems, configurations, and system stability Maintain an inventory and renewal of digital certificates across the organization, including...

Position Title Technology Project Analyst Sr   Location Troy, MI 48098   Job Summary The Technology Project Analyst Senior provides critical coaching, mentoring, and auditing functions on IT portfolio projects and processes within the IT Delivery Office (ITDO). As the Senior, they are expected to not only ensure the review and quality of the project artifacts, deliverables and process adherence to the Flagstar Bank Playbook and governance routines are being performed for their portfolio of projects but, also provide mentorship to other Delivery Analysts on performing these functions. The Sr IT Delivery Analyst generally has a higher volume of projects. The Technology Project Analyst Senior is expected to provide mentoring, advice and support around critical project delivery functions, including budget tracking and financial forecasting, project evaluation and monitoring, and maintaining compliance with corporate and public regulations. They provide support for both their...

Position Title Consumer Bank Sales Process & Readiness Manager   Location Troy, MI 48098   Job Summary The Consumer Bank Sales Process & Readiness Manager serves as a strategic partner responsible for transforming business priorities into operational solutions that enable consistent execution across the Consumer Bank. This role leads the planning, design, implementation, communication, and continuous improvement of sales initiatives by partnering with stakeholders, leveraging technology, and developing readiness strategies that drive adoption. Through performance reporting, business insights, and continuous evaluation, this role measures initiative effectiveness, identifies opportunities for improvement, and helps ensure new processes are successfully implemented, embraced by the field, and aligned with organizational objectives while enhancing the client and teammate experience.   Job Responsibilities: JOB RESPONSIBILITIES Initiative Strategy &...

Position Title Check Fraud Detection Analyst   Location Troy, MI 48098   Job Summary The Fraud Detection Analyst plays a critical role in protecting the Bank’s assets by proactively identifying and mitigating fraudulent activity. This position is responsible for reviewing daily fraud detection reports, analyzing suspicious transactions, and making timely, risk-based decisions to prevent losses. The analyst follows established procedures to ensure timely and accurate resolution of fraud cases while supporting a secure and trustworthy banking experience for customers. The role also supports internal and external stakeholders by responding to fraud-related inquiries and collaborating with industry peers to strengthen fraud prevention efforts.   Job Responsibilities: Fraud Detection & Case Review Analyze daily detection reports to identify potential fraud. Make real-time decisions on transaction clearance, extended holds, account flags, and service restrictions....

Position Title Senior Relationship Manager, Middle Market (Detroit, MI)   Location Troy, MI 48098   Job Summary Responsible for new business development and relationship management targeted to middle market companies with sales of 30 million dollars or greater, targeting Southeast Michigan / Metro Detroit area. Generate revenue by developing and maintaining relationships with identified companies/sponsors/developers/managers, generating deal flow directly from these clients/prospects and orchestrating a team approach to the relationship. The position is supported by product specialists (capital markets, rates and FX derivatives, treasury management, etc.), portfolio managers (credit underwriting, transaction approvals/processing, portfolio management routines) and operational support specialists but remains accountable for all aspects of the relationship.   Job Responsibilities: New Business Origination: Developing and maintaining relationships to generate direct...

Position Title Fraud Investigator   Location Troy, MI 48098   Job Summary The Enterprise Fraud Investigator is responsible for conducting comprehensive investigations into suspected fraud involving customers, accounts, and transactions across Retail, Private Banking, and digital channels. Using a risk-based approach, the investigator evaluates loss situations, identifies fraud schemes, determines root causes, and coordinates recovery efforts. The role requires strong analytical skills, fraud typology knowledge, regulatory familiarity, interviewing abilities, and the capability to prepare documentation for law enforcement and recovery. This includes performing in-depth research and detailed account analysis reviewing and investigating cases on the Bank’s Case Management System. The review of normal and abnormal transactional activity may range from routine to highly complex utilizing internal and external research, and detailed account analysis. Assists with mentoring and...