1 sr staff software engineer jobs found in Troy, MI

Position Title Sr. Telecommunications Engineer Location Troy, MI 48098 Job Summary The Telecommunications Engineer Sr is responsible for the day-to-day operational support and monitoring of all telephony and contact center systems and works under limited supervision to perform data and voice communication engineering tasks and execute engineering projects of moderate to high complexity. Job Responsibilities: JOB RESPONSIBILITIES Plans, forecasts, implements, and identifies resource requirements for telephony systems and contact centers of moderate to high complexity. Integrates and schematically depicts communication architectures, topologies, hardware, software, transmission and signaling links and protocols into complete network configurations. Monitors telephony and contact center systems health, performs system tuning and makes recommendations for improvement. Performs complex tasks with regards to the development of processes, procedures,...