6 jobs found in Waco

Job Description Client Experience Representative Build the future with us Are you driven by providing excellent customer service and eager to contribute to the purpose of a company that aims to help its clients feel confident and secure about their future? As a Client Experience Representative , you will be the front line of support for policyholders, agents, and internal customers, helping identify their needs and providing excellent service in every interaction. This position is a great opportunity to showcase your skills and fully realize your potential within a caring and trustworthy company. Here, people and their development are at the heart of our priorities, fostering an environment that encourages collaboration and innovation. What you’ll accomplish with us As a Client Experience Representative , you’ll be at the core of our mission. Here are the main responsibilities: Communicate with customers through inbound and outbound phone calls, chats, written...

Position Summary: The Account Coordinator provides administrative support to internal account managers and maintains a professional relationship with our external clients. Supervisory Responsibilities: None Essential Tasks: • Conducts data entry into Excel spreadsheets, internal agency management system, carrier websites, House Bill requests • Assists in marketing of accounts as directed by account managers • Assists with the preparation of reports, proposals and other presentation materials • Audits billing statements for accuracy on behalf of clients • Generates open enrollment materials such as enrollment guides, election forms, personalized confirmation sheets, enrollment/change forms, etc • Assists in processing necessary paperwork for submission to carrier –implementation • Attend local enrollment/client meetings as needed • Delivers outstanding customer service • Maintains agency files accurately and consistently • Attends and completes any training sessions or...

Job Description Insurance Application Analyst Build the future with us Are you driven by helping clients feel confident and secure about their future and eager to contribute to a company that values integrity, service, and innovation? As an Insurance Application Analyst , you will play a key role in reviewing life insurance applications for accuracy and completeness, supporting the underwriting process, and rendering underwriting decisions within established guidelines. This position is a great opportunity to showcase your analytical and decision-making skills while contributing to a caring and trustworthy company. Here, people and their development are at the heart of our priorities, fostering an environment that encourages collaboration and innovation. What you'll accomplish with us As an Insurance Application Analyst , you'll be at the core of our mission. Here are the main responsibilities: Serve as a quality checkpoint by reviewing new business...

Job Description Client Experience Representative Build the future with us Are you driven by the mission of delivering exceptional client experiences and helping people feel confident and supported at every step of their journey? As a Client Experience Representative, you will play a key role in ensuring clients receive clear information, timely assistance, and a seamless service experience. This position is a great opportunity to showcase your skills and fully realize your potential within a caring and trustworthy company. Here, people and their development are at the heart of our priorities, fostering an environment that encourages collaboration and innovation. What you'll accomplish with us As a Client Experience Representative , you'll be at the core of our mission. Here are the main responsibilities: Respond to client inquiries via phone, email, and written correspondence Provide clear explanations of policy information, coverage details, and account...

Job Description Client Experience Representative Build the future with us Are you driven by the life insurance industry and eager to contribute to the purpose of a company that aims to help its clients feel confident and secure about their future? As a Client Experience Representative , you will play a key role in answering questions and providing customer assistance to all policyholders and agents regarding policy information via telephone, e-mail, fax, and occasionally in person. This position is a great opportunity to showcase your skills and fully realize your potential within a caring and trustworthy company. Here, people and their development are at the heart of our priorities, fostering an environment that encourages collaboration and innovation. What you’ll accomplish with us As a Client Experience Representative , you’ll be at the core of our mission. Here are the main responsibilities: Communicates with customers through inbound and outbound phone...

Job Description Agent Support Representative (Bilingual English/Spanish) Build the future with us Are you passionate about delivering exceptional customer service and helping people feel confident and secure about their future? As an Agent Support Representative , you will play a key role in supporting policyholders, agents, and internal partners by providing accurate policy information, resolving inquiries, and creating positive customer experiences. This position is a great opportunity to showcase your communication and problem-solving skills while making a meaningful impact within a caring and trustworthy organization. Here, people and their development are at the heart of our priorities, fostering an environment that encourages collaboration, learning, and innovation. What you'll accomplish with us As an Agent Support Representative , you'll be at the core of our customer experience mission. Here are the main responsibilities: Communicate with...