18 client manager jobs found in Waukee, IA

Job Description: Innovative Captive Strategies (ICS) is a premier captive insurance management and advisory firm dedicated to delivering customized, forward‑thinking captive solutions . ICS combines deep technical expertise with an entrepreneurial mindset to help organizations better manage risk, enhance financial performance, and achieve long‑term strategic objectives. At ICS, we believe innovation, collaboration, and client‑first thinking are the foundation of great captive programs. The Senior Captive Manager serves as a key leader within ICS, responsible for overseeing the strategic management, performance, and growth of complex captive insurance programs. This role partners closely with clients, regulators, service providers, and internal teams to ensure captives operate efficiently, compliantly, and in alignment with each client’s evolving risk strategy. This position is ideal for an experienced captive professional who enjoys combining technical leadership ,...

Job Description: Innovative Captive Strategies (ICS) is a premier captive insurance management and advisory firm dedicated to delivering customized, forward‑thinking captive solutions . ICS combines deep technical expertise with an entrepreneurial mindset to help organizations better manage risk, enhance financial performance, and achieve long‑term strategic objectives. At ICS, we believe innovation, collaboration, and client‑first thinking are the foundation of great captive programs. The Senior Captive Manager serves as a key leader within ICS, responsible for overseeing the strategic management, performance, and growth of complex captive insurance programs. This role partners closely with clients, regulators, service providers, and internal teams to ensure captives operate efficiently, compliantly, and in alignment with each client’s evolving risk strategy. This position is ideal for an experienced captive professional who enjoys combining technical leadership ,...

Job Description: We are looking to add a Communication Consultant II, EB to join our Employee Benefits Communications team. Offering a forward-thinking, innovative, and vibrant company culture, along with the opportunity to share your unique potential, there really is no place like Holmes! Basic Function:                                                                                The purpose of this position is to develop effective and timely communication campaigns for Holmes Murphy clients of varying sizes and needs, including handling sensitive, time-critical and strategic reactive planning . The Communication Consultant II will work closely with stakeholders to create content and support various communication initiatives, and ensure that materials are accurate, accessible, and tailored to the needs of diverse employee populations. Essential Responsibilities: Develop communications content using various communication channels, including long and...

Job Description: Innovative Captive Strategies is looking to add a Salesforce Administrator to join our team in Waukee, IA . This role plays a vital role at continuing to improve and enhance our Salesforce platform and will be responsible for offering support to our Salesforce users. At ICS, we believe innovation, collaboration, and client‑first thinking are the foundation of great captive programs. Essential Responsibilities: ·   Assist in the daily administration and support of Salesforce including roles, profiles, permissions, public groups, OWD, and sharing rules. ·   Manage Salesforce configuration changes, including (but not limited to): object and field creation, page layouts and lighting pages, record types, custom settings. ·   Troubleshoot and resolve user issues and provide timely support ·   Monitor End user Adoption and propose ideas to further drive adoption. Qualifications: ·   Education : Bachelor’s...

Job Description: Innovative Captive Strategies is looking to add a Salesforce Administrator to join our team in Waukee, IA . This role plays a vital role at continuing to improve and enhance our Salesforce platform and will be responsible for offering support to our Salesforce users. At ICS, we believe innovation, collaboration, and client‑first thinking are the foundation of great captive programs. Essential Responsibilities: ·   Assist in the daily administration and support of Salesforce including roles, profiles, permissions, public groups, OWD, and sharing rules. ·   Manage Salesforce configuration changes, including (but not limited to): object and field creation, page layouts and lighting pages, record types, custom settings. ·   Troubleshoot and resolve user issues and provide timely support ·   Monitor End user Adoption and propose ideas to further drive adoption. Qualifications: ·   Education : Bachelor’s...

Job Description: We are looking to add a Client Service Consultant to join our Employee Benefits team in Waukee, IA . Offering a forward-thinking, innovative, and vibrant company culture, along with the opportunity to share your unique potential, there really is no place like Holmes! Essential Responsibilities: Manage client accounts and support internal service team and external partners. Interact with client contacts and vendors independently. Collaborate with client team to set the benefit strategy for clients and coordinate the implementation of new health and welfare benefit plans. Evaluate of the client’s current benefits and provide future recommendations to the client. Draft complex Request for Proposals (RFPs) for review by appropriate sales or service team member, make requested edits to RFPs, distribute RFPs to insurance carrier market, ensure timely response by insurance carriers, negotiate with vendors as needed and summarize and analyze...

Job Description: We are looking to add a Sr. Workers’ Compensation Claims Specialist, Supervisor to join our Creative Risk Solutions team. The ideal candidate will have jurisdictional experience in multiple states . This team member will provide high quality claims handling oversight and expertise for all CRS customers on litigated and complex claim situations. This includes assisting staff supervised with investigating, communicating, evaluating, and resolving claims utilizing the CRS Best Practice of Claim Handling. Assisting claim staff with goals, career pathing, and ensuring engagement. Essential Responsibilities: Claims Management: Adjudicate claims during staffing shortages, investigate, and negotiate settlements per “Best Practices for Claims.” Monitor and document claim files, focusing on Coverage, Investigation, Reserves, Plan of Action, Legal, and Medical Management. Recommend adjustments as needed. Research and respond to questions and complaints...

Job Description: Are you passionate about risk management and eager to make a significant impact in the field of captive insurance? We are looking for a dynamic Risk Management Consultant to join our Innovative Captives Strategies team. In this pivotal role, you will lead risk control events, provide expert risk management advice, and develop solutions to ensure exceptional service delivery to captive members. If you have a strong background in risk management, excellent organizational skills, and a dedication to continuous improvement, we invite you to apply and be part of our mission to mitigate risks and drive success for our clients. Responsibilities: Organize and manage high-quality risk control events, including workshops, committee meetings, and webinars. Collaborate with Risk Management leadership to plan agendas, prepare materials, and facilitate events. Coordinate event logistics with the ICS Event Management Team, including accommodations and...

Job Description: Innovative Captive Strategies (ICS) partners with organizations to design and manage captive insurance solutions that drive smarter risk financing decisions. We are a collaborative, growth‑focused team that values trust, learning, and strong relationships—both internally and with our partners. ICS is seeking a motivated Captive Associate to play a key role in supporting our sales and business development efforts. This role is ideal for someone eager to build a career in insurance, captive solutions, and consultative sales support. You’ll gain hands-on exposure to pipeline management, Salesforce, proforma analysis, and client-facing presentations while learning directly from experienced sales professionals. In this role, you’ll support sales and business development teams by helping manage opportunities, strengthening agency relationships, and ensuring accurate, actionable data. Key Responsibilities Proactively generate lists for sales teams related...

Job Description: Innovative Captive Strategies (ICS) partners with organizations to design and manage captive insurance solutions that drive smarter risk financing decisions. We are a collaborative, growth‑focused team that values trust, learning, and strong relationships—both internally and with our partners. ICS is seeking a motivated Captive Associate to play a key role in supporting our sales and business development efforts. This role is ideal for someone eager to build a career in insurance, captive solutions, and consultative sales support. You’ll gain hands-on exposure to pipeline management, Salesforce, proforma analysis, and client-facing presentations while learning directly from experienced sales professionals. In this role, you’ll support sales and business development teams by helping manage opportunities, strengthening agency relationships, and ensuring accurate, actionable data. Key Responsibilities Proactively generate lists for sales teams related...

Job Description: We are looking to add an Office Services Receptionist to join our Office Services team in Waukee, IA . Offering a forward-thinking, innovative, and vibrant company culture, along with the opportunity to share your unique potential, there really is no place like Holmes! Essential Responsibilities: Provide in-person, phone, and email customer service for employees, vendors, and clients. Manage and route electronic mail appropriately. Review and update returned certificates of insurance. Manage and distribute calls, voicemails, emails, and packages to the appropriate individual or department. Provide support on special projects and other duties as requested by the Office Services Mailroom team. Facilitate timely and secure office opening/closing responsibilities during core business hours of 8:00am to 4:45pm. Qualifications: Education: High School Diploma required or the ability to acquire within six months of hire....

Job Description: Interested in a career with Holmes Murphy but don’t know where to start? Start here! Here’s a little bit about us: In addition to being great at what you do, we place a high emphasis on building a best-in-class culture.  We do this through empowering employees to build trust through honest and caring actions, ensuring clear and constructive communication, establishing meaningful client relationships that support their unique potential, and contributing to the organization's success by effectively influencing and uplifting team members.  Our Core Competencies Trust: Build trust through honest and caring actions and consistently do the right thing. Communication: Seek understanding to convey messages and information to others in a caring and constructive manner. Client Focus: Establish meaningful relationships with clients (internal and external) by supporting their unique potential and delivering an impactful experience....

Job Description: Innovative Captive Strategies is redefining what’s possible in the captive insurance space—and we’re looking for an experienced Financial Analyst who’s ready to grow with us. If you’re energized by analytical work, committed to accuracy, and excited to support clients in a dynamic, relationship‑driven environment, this role offers the opportunity to make a meaningful impact. As a Financial Analyst on our Captive Finance team, you’ll play a key role in delivering high‑quality financial analysis and reporting for captive insurance entities. You’ll support the financial operations of multiple captives, ensure compliance with accounting standards, and collaborate closely with internal teams, external partners, and captive members. Core Responsibilities Manage core accounting functions, including accurate financial recordkeeping, AP/AR processing, reconciliations, and compliance with accounting standards. Prepare captive financial statements,...

Job Description: Innovative Captive Strategies is redefining what’s possible in the captive insurance space—and we’re looking for an experienced Financial Analyst who’s ready to grow with us. If you’re energized by analytical work, committed to accuracy, and excited to support clients in a dynamic, relationship‑driven environment, this role offers the opportunity to make a meaningful impact. As a Financial Analyst on our Captive Finance team, you’ll play a key role in delivering high‑quality financial analysis and reporting for captive insurance entities. You’ll support the financial operations of multiple captives, ensure compliance with accounting standards, and collaborate closely with internal teams, external partners, and captive members. Core Responsibilities Manage core accounting functions, including accurate financial recordkeeping, AP/AR processing, reconciliations, and compliance with accounting standards. Prepare captive financial statements,...

Job Description: We are looking to add a Programs Underwriter to join our Innovative Program Solutions team in Waukee, IA . This team member will build a portfolio of IPS business collaborating with a supportive internal team with agent and carrier professionals.  You will have the opportunity to help create and continuously improve underwriting guidelines, efficient workflows and operational processes that deliver optimal value for clients and partner stakeholders.  In this role, you will exhibit the ability to understand client business operations and apply underwriting expertise to create best in class risk solutions and services. Essential Responsibilities: Develop and negotiate price, coverage terms and conditions for all new and renewal business generating profitable and sustainable growth. Collaborate with agents and brokers and align with carrier appetite and IPS guidelines. Manages and underwrites an IPS portfolio of business. Qualifications:...

Job Description: We are looking to add a Sr. Workers’ Compensation Claims Specialist, Supervisor to join our Creative Risk Solutions team. The ideal candidate will have jurisdictional experience in multiple states . This team member will provide high quality claims handling oversight and expertise for all CRS customers on litigated and complex claim situations. This includes assisting staff supervised with investigating, communicating, evaluating, and resolving claims utilizing the CRS Best Practice of Claim Handling. Assisting claim staff with goals, career pathing, and ensuring engagement. Essential Responsibilities: Claims Management: Adjudicate claims during staffing shortages, investigate, and negotiate settlements per “Best Practices for Claims.” Monitor and document claim files, focusing on Coverage, Investigation, Reserves, Plan of Action, Legal, and Medical Management. Recommend adjustments as needed. Research and respond to questions and complaints...

Job Description: Sr. Financial Consultant, EB – Waukee, IA We are looking to add a Sr. Financial Consultant to join our Employee Benefits team in Waukee, IA . Offering a forward-thinking, innovative, and vibrant company culture, along with the opportunity to share your unique potential, there really is no place like Holmes! Essential Responsibilities: To support the financial planning and analysis functions for Holmes Murphy Employee Benefits clients, focusing on data analysis, financial modeling, and regulatory compliance. The individual in this role will work in accordance with the established objectives and procedures of Holmes Murphy & Associates. Essential Responsibilities: Provides Financial consulting and strategic insights to clients with respect to their employee benefit health and welfare plans; runs financial/clinical components of client meetings. Analyzes client monthly financial reporting (MFSR) and presents MFSRs to strategic...

Job Description: Are you passionate about risk management and eager to make a significant impact in the field of captive insurance? We are looking for a dynamic Risk Management Consultant to join our Innovative Captives Strategies team. In this pivotal role, you will lead risk control events, provide expert risk management advice, and develop solutions to ensure exceptional service delivery to captive members. If you have a strong background in risk management, excellent organizational skills, and a dedication to continuous improvement, we invite you to apply and be part of our mission to mitigate risks and drive success for our clients. Responsibilities: Organize and manage high-quality risk control events, including workshops, committee meetings, and webinars. Collaborate with Risk Management leadership to plan agendas, prepare materials, and facilitate events. Coordinate event logistics with the ICS Event Management Team, including accommodations and...