11 client service associate jobs found in Waukee, IA

Job Description: Sr. Claims Specialist, PC – Waukee, Iowa We are looking to add a Sr. Claims Specialist to join our Property Casualty team in Waukee, Iowa Offering a forward-thinking, innovative, and vibrant company culture, along with the opportunity to share your unique potential, there really is no place like Holmes! Essential Responsibilities: Independently perform the daily tasks required to efficiently manage daily claims needs which may include but are not limited to: Demonstrate exceptional customer service and operate as an effective partner with clients. Consult, educate and assist clients with claims related functions and services including: Assist clients in reporting claims. Assist the client in properly understanding coverage. Educate the client of the claim process for various losses. Serve as a good faith client advocate for the client’s insurance interests. Review open losses to ensure proper handling and reserving. Provide and/or...

Job Description: Holmes Murphy Sales Internship – Summer 2027 Waukee, IA (Onsite) Are you looking to dive into the world of insurance through an immersive, hands-on program? Look no further! Join us in our Waukee, IA location for our 10-week summer program for an internship opportunity that will give you invaluable insights into the industry while you explore your own talents and interests. What’s in it for you? Learn the Ropes:  Immerse yourself in the intricacies of the insurance industry, gaining a comprehensive understanding of our operations through educational workshops. Explore Opportunities:  Discover the various career paths available within Holmes Murphy and forge a path for your future by rotating through different lines of business. Engage and Present:  Hone your communication skills by participating in presentations and sharing what you’ve been learning with your fellow interns and business leaders. Network with the Best:  You will...

Job Description: Holmes Murphy Client Service Internship – Summer 2027 Waukee, IA (Onsite) Are you looking to dive into the world of insurance through an immersive, hands-on program? Look no further! Join us in our Waukee, IA location for our 10-week summer program for an internship opportunity that will give you invaluable insights into the industry while you explore your own talents and interests. What’s in it for you? Learn the Ropes:  Immerse yourself in the intricacies of the insurance industry, gaining a comprehensive understanding of our operations through educational workshops. Explore Opportunities:  Discover the various career paths available within Holmes Murphy and forge a path for your future by rotating through different lines of business. Engage and Present:  Hone your communication skills by participating in presentations and sharing what you’ve been learning with your fellow interns and business leaders. Network with the Best:...

Job Description: We are looking to add a Client Service Consultant, Team Lead to join our Select team in Waukee, IA . Offering a forward-thinking, innovative, and vibrant company culture, along with the opportunity to share your unique potential, there really is no place like Holmes! Essential Responsibilities: Attend Insurance Carrier Meetings, as required. Independently lead client renewal meetings, as required. Take ownership and lead accounts start to finish, including service center and non-service center; may have some Client Service Specialist support. Be accountable for account and policy accuracy by ensuring that all customer information as well as items received by carriers are accurate and current including coverage schedules, policies, endorsements, and audits. Consultant with the team, including producers as necessary, for pre-renewal meetings on qualifying accounts and development of client opportunities. Market renewal policies and negotiate...

Job Description: Innovative Captive Strategies is seeking an experienced Sr. Event Manager to lead the planning and execution of client events, captive meetings, conferences, and travel programs. This role combines event strategy, logistics, budgeting, vendor management, and onsite event leadership to deliver exceptional experiences for clients and partners. What You'll Do Plan and execute meetings, conferences, and client events from start to finish. Manage hotel contracts, room blocks, registration websites, attendee communications, transportation, food & beverage, and event logistics. Build and manage event budgets, vendor contracts, and final reconciliations. Serve as the primary contact for hotels, venues, suppliers, and destination management companies. Lead onsite event operations and troubleshoot issues as they arise. Identify new venues, destinations, and creative attendee experiences. Collaborate with internal stakeholders to ensure successful event...

Job Description: Innovative Captive Strategies is seeking an experienced Sr. Event Manager to lead the planning and execution of client events, captive meetings, conferences, and travel programs. This role combines event strategy, logistics, budgeting, vendor management, and onsite event leadership to deliver exceptional experiences for clients and partners. What You'll Do Plan and execute meetings, conferences, and client events from start to finish. Manage hotel contracts, room blocks, registration websites, attendee communications, transportation, food & beverage, and event logistics. Build and manage event budgets, vendor contracts, and final reconciliations. Serve as the primary contact for hotels, venues, suppliers, and destination management companies. Lead onsite event operations and troubleshoot issues as they arise. Identify new venues, destinations, and creative attendee experiences. Collaborate with internal stakeholders to ensure successful event...

Job Description: At Innovative Captive Strategies (ICS), we are leveraging artificial intelligence to transform how work gets done, improve business outcomes, and create smarter, more efficient experiences across our organization. We are seeking a talented and forward-thinking AI Engineer to design, develop, and implement AI-enabled solutions that drive innovation, support intelligent automation, and advance responsible AI adoption. In this hands-on role, you will partner with business and technology teams to identify opportunities, build impactful solutions, and help shape the governance, measurement, and management of AI technologies across the enterprise. This is an exciting opportunity to play a key role in ICS's AI journey while delivering meaningful business value through emerging technology. This role is on-site in Waukee, IA and not a remote role. Essential Responsibilities: Design, develop, and implement AI-enabled solutions that improve business processes,...

Job Description: At Innovative Captive Strategies (ICS), we are leveraging artificial intelligence to transform how work gets done, improve business outcomes, and create smarter, more efficient experiences across our organization. We are seeking a talented and forward-thinking AI Engineer to design, develop, and implement AI-enabled solutions that drive innovation, support intelligent automation, and advance responsible AI adoption. In this hands-on role, you will partner with business and technology teams to identify opportunities, build impactful solutions, and help shape the governance, measurement, and management of AI technologies across the enterprise. This is an exciting opportunity to play a key role in ICS's AI journey while delivering meaningful business value through emerging technology. This role is on-site in Waukee, IA and not a remote role. Essential Responsibilities: Design, develop, and implement AI-enabled solutions that improve business processes,...

Job Description: We are looking to add a Client Service Consultant to join our Property Casualty team in Waukee, IA . Offering a forward-thinking, innovative, and vibrant company culture, along with the opportunity to share your unique potential, there really is no place like Holmes! Essential Responsibilities: Attend insurance carrier meetings and ability to independently lead client meetings, as required. Working accounts start to finish; may have some Client Service Specialist support and/or supporting Sr. Client Service Consultant, servicing larger, more complex accounts. Consult with the team for pre-renewal meetings on qualifying accounts and development of client opportunities. Market renewal policies and negotiate with insurance company underwriters. Review quotes on accounts for accuracy and prepare proposal documents for client. Be accountable for account and policy accuracy by ensuring that all customer information as well as items...

Job Description: Step into a high-impact role with Innovative Captive Strategies (ICS) as a Program Manager, PC based in Waukee, where you’ll own and optimize the performance of client captive insurance programs. You’ll partner closely with clients, agents, and internal teams to lead renewals, audits, and key workflows while delivering insights that drive smarter decisions and stronger outcomes. If you thrive on ownership, collaboration, and making a measurable impact, this is your chance to play a pivotal role in shaping successful programs. Essential Responsibilities: Serve as a primary point of contact for agency partners and clients, handling day-to-day questions and support needs Lead and manage key processes such as annual renewals, premium audits, endorsements, and invoice approvals Partner cross-functionally to analyze tail liability and support overall program strategy Collaborate with the Sales team to evaluate and guide renewal decisions Prepare and...

Job Description: Step into a high-impact role with Innovative Captive Strategies (ICS) as a Program Manager, PC based in Waukee, where you’ll own and optimize the performance of client captive insurance programs. You’ll partner closely with clients, agents, and internal teams to lead renewals, audits, and key workflows while delivering insights that drive smarter decisions and stronger outcomes. If you thrive on ownership, collaboration, and making a measurable impact, this is your chance to play a pivotal role in shaping successful programs. Essential Responsibilities: Serve as a primary point of contact for agency partners and clients, handling day-to-day questions and support needs Lead and manage key processes such as annual renewals, premium audits, endorsements, and invoice approvals Partner cross-functionally to analyze tail liability and support overall program strategy Collaborate with the Sales team to evaluate and guide renewal decisions Prepare and...