16 client relationship manager jobs found in West Des Moines

About Us: EquiTrust Life Insurance Company is a national carrier of competitive, client-friendly annuity products sold through a variety of distribution channels, including more than 20,000 independent agents and independent marketing organizations (IMOs). Since 2003, we have provided exceptional customer service to our clients by operating with integrity and passion. Our efforts are supported by a dedicated workforce who execute their responsibilities through teamwork and an entrepreneurial spirit. EquiTrust sells products nationwide and is headquartered in Chicago, Illinois, with operations in West Des Moines, How You'll Contribute As the Product Manager – Policy Administration, you will lead the strategy, development, and continuous improvement of the technology solutions that support our customer service experience. You'll partner across Administration, Information Technology, Sales & Marketing, Customer Experience, Training, and external vendors to deliver...

Job Description: We are looking to add a Sr. HRIS Manager to join our Talent and Culture team in West Des Moines, Iowa . Offering a forward-thinking, innovative, and vibrant company culture, along with the opportunity to share your unique potential, there really is no place like Holmes! The Sr. HRIS Manager is responsible for the strategy, governance, optimization, and ongoing effectiveness of Holmes Murphy's workforce technology ecosystem, including Workday and related systems. This role leads a team of HR technology professionals and partners closely with Talent & Culture, Finance, Enterprise Technology, and business leaders to ensure workforce systems support organizational goals, improve operational efficiency, and enhance the employee experience. This position serves as the primary functional leader for HR technology while balancing strategic planning, system governance, analytics oversight, and team leadership. HR Technology Leadership Lead the...

Job Description: Holmes Murphy Event Management Intern – Summer 2027 West Des Moines, IA (Onsite)   Are you looking to dive into the world of insurance through an immersive, hands-on program? Look no further!   We are seeking candidates for our 2027 Summer Internship Program. We have an Event Management Intern opportunity at our office in West Des Moines, IA . Join us for our 10-week summer program for an internship opportunity that will give you invaluable insights into the industry while you explore your own talents and interests.   No need to worry if you’re unsure about insurance, our program is designed to provide a comprehensive learning experience that will allow you to explore the ever-changing industry.   Duties:   Work closely with Leaders and Business Partners to:   Manages administrative duties to include scheduling meetings across various groups, registering attendees, coordinating travel, organizing 60+ 100+ event dates on a master...

Role Details Job Title: Claims Processing Auditor Location: West Des Moines, IA or Lenexa, KS Reports To: National Claims Processing Manager Employment Type: Full Time Job Requisition ID: 2026-1003 Requisition Begin Date: 10/12/2026 Requisition End Date: 12/12/2026 ( Posting may close earlier if filled or business needs change.)   Role Overview ProAg has an exciting opportunity for a Claims Auditor to join our team. You will audit and process claims, checking for accuracy and completeness. Bring your passion for innovation and collaboration to ProAg to help serve our farmers, agents, and re-insurers. Reporting to the Claims Processing Manager, you will expedite the processing and payment of all claims. You must thrive in a collaborative environment where you will work closely with other departments including Underwriting, Claims, and Compliance, and be a resource for them. This position will report to the West Des Moines, Iowa or Lenexa, Kansas...

Job Description: IT Solutions Architect – WDM Iowa   We are looking to add a Solutions Architect to join our Information Technology team in West Des Moines, Iowa . Offering a forward-thinking, innovative, and vibrant company culture, along with the opportunity to share your unique potential, there really is no place like Holmes!   Essential Responsibilities: Architect new applications, services, integrations, and technology solutions that align with business needs, architectural standards, and technology strategy. Translate solution architecture and technical direction for key initiatives to development and implementation teams and serve as an architectural stakeholder throughout project delivery. Support the adoption of established technology standards, architectural patterns, and strategic technology direction through solution architecture, project engagement, and technical leadership. Research emerging technologies, including insurance industry...

Job Description: We are looking to add an Application Support Analyst II to join our IT team in West Des Moines, Iowa . Offering a forward-thinking, innovative, and vibrant company culture, along with the opportunity to share your unique potential, there really is no place like Holmes! The purpose of this position is to support the administration, operational health, and effective use of Brokerage Services applications and technology solutions. This role partners with business users, IT Delivery teams, vendors, and IT support organizations to configure, maintain, troubleshoot, and optimize applications that support business functions. The position is responsible for supporting application administration activities, resolving user issues, coordinating with technical teams on defects and enhancements, monitoring application performance, and identifying opportunities to improve application effectiveness, user experience, and operational efficiency. Essential...

Job Description: We are looking to add a HRIS Analyst to join our Talent & Culture team in West Des Moines, Iowa . Offering a forward-thinking, innovative, and vibrant company culture, along with the opportunity to share your unique potential, there really is no place like Holmes! Here’s a bit of what you’d do: Provide Workday technical and functional expertise for complex and day-to-day processes supporting all functions in the HCM and FIN modules. Maintain employee information that is accurate, complete and fulfills legal requirements. Build, test, and create successful outcomes leveraging comprehensive understanding of HR practices. Documents and processes employee-related changes, including hires, terminations, job changes, benefit updates and payroll transactions.  Ensure HRIS or related systems are updated appropriately.  Develops workflows in HRIS to improve efficiencies for users. Maintain, organize and determine appropriate set-up and design of...

Job Description: We are looking to add a Application Support Director to join our IT team in West Des Moines, Iowa . Offering a forward-thinking, innovative, and vibrant company culture, along with the opportunity to share your unique potential, there really is no place like Holmes! Basic Function: The purpose of this position is to lead the Brokerage Services Application Services team, ensuring effective administration, support, operational health, and performance of applications critical to Brokerage Services business functions. This role partners closely with Business Operations, Delivery teams, IT Support and IT Operations to coordinate issue resolution, support application upgrades, monitor service health, identify systemic issues and trends, and drive continuous improvement initiatives that improve application stability, user experience, and business value. Essential Responsibilities: Application Administration & Support Lead teams responsible for...

Job Description: We are looking to add a Salesforce Administrator II to join our IT team in West Des Moines, Iowa . Offering a forward-thinking, innovative, and vibrant company culture, along with the opportunity to share your unique potential, there really is no place like Holmes! Basic Function: The purpose of this position is to play a vital role in configuring the Salesforce platform to deliver new functionality to enhance the user experience for our employees and customers. The Salesforce Administrator II should enjoy learning new business processes in order to translate them into technical solutions on the Salesforce platform. Essential Responsibilities: Salesforce configuration changes, including (but not limited to) page layouts and lightning pages, record types, approval processes, apps, and flow. Analyze requirements and translate into scalable solutions with a focus on exceptional user experience. Support enterprise custom applications (HMA...

Job Description: Step into a role where your client service expertise makes a meaningful impact. We are looking to add a Workers’ Compensation Claims Specialist to join our Creative Risk Solutions team. Creative Risk Solutions (CRS), a proud line of business under the Holmes Murphy umbrella, is a leading Third-Party Administrator (TPA) specializing in innovative claims management solutions. At CRS, we believe in doing things differently—empowering our team to deliver exceptional service, embrace creativity, and make a real impact for our clients. Essential Responsibilities: Receives, gathers and accurately transmits workers’ compensation information to the company, from communications with the insured, claimants, and internal staff in a timely manner. Investigates, evaluates, and resolves lost time Workers’ Compensation claims, including litigated claims. Mediates situations as they arise between the insured and the insurance company, with little to no support from...

Job Description: Step into a role where your client service expertise makes a meaningful impact. We are looking to add a Workers’ Compensation Claims Specialist to join our Creative Risk Solutions team. Creative Risk Solutions (CRS), a proud line of business under the Holmes Murphy umbrella, is a leading Third-Party Administrator (TPA) specializing in innovative claims management solutions. At CRS, we believe in doing things differently—empowering our team to deliver exceptional service, embrace creativity, and make a real impact for our clients. Essential Responsibilities: Receives, gathers and accurately transmits workers’ compensation information to the company, from communications with the insured, claimants, and internal staff in a timely manner. Investigates, evaluates, and resolves lost time Workers’ Compensation claims, including litigated claims. Mediates situations as they arise between the insured and the insurance company, with little to no support from...

Job Description: Systems Administrator II – West Des Moines, Iowa We are looking to add a Systems Administrator to join our IT team in West Des Moines, Iowa . Offering a forward-thinking, innovative, and vibrant company culture, along with the opportunity to share your unique potential, there really is no place like Holmes! Basic Function: The purpose of this role is to maintain and support technical infrastructure, hardware, and system software components. Essential Responsibilities: Analyze, troubleshoot, and resolve system hardware, software and networking issues. Configure, optimize, fine-tune, and monitor operating system software and servers. Provide recommendations for improvements. Manage and coordinate tech support tickets and the escalation process between tier 2 and tier 3 support. Perform system maintenance tasks, such as system back-ups, recovery, and file maintenance. Manage administration for phone, fax, email, operating systems,...

Job Description: We are looking to add a Sr. Workers’ Compensation Claims Specialist, Supervisor to join our Creative Risk Solutions team. The ideal candidate will have jurisdictional experience in multiple states . This team member will provide high quality claims handling oversight and expertise for all CRS customers on litigated and complex claim situations. This includes assisting staff supervised with investigating, communicating, evaluating, and resolving claims utilizing the CRS Best Practice of Claim Handling. Assisting claim staff with goals, career pathing, and ensuring engagement.   Essential Responsibilities: Claims Management: Adjudicate claims during staffing shortages, investigate, and negotiate settlements per “Best Practices for Claims.” Monitor and document claim files, focusing on Coverage, Investigation, Reserves, Plan of Action, Legal, and Medical Management. Recommend adjustments as needed. Research and respond to questions...

Job Description: Step into a role where your client service expertise makes a meaningful impact. We are looking to add a Workers’ Compensation Claims Specialist to join our Creative Risk Solutions team. Creative Risk Solutions (CRS), a proud line of business under the Holmes Murphy umbrella, is a leading Third-Party Administrator (TPA) specializing in innovative claims management solutions. At CRS, we believe in doing things differently—empowering our team to deliver exceptional service, embrace creativity, and make a real impact for our clients. Essential Responsibilities: Receives, gathers and accurately transmits workers’ compensation information to the company, from communications with the insured, claimants, and internal staff in a timely manner. Investigates, evaluates, and resolves lost time Workers’ Compensation claims, including litigated claims. Mediates situations as they arise between the insured and the insurance company, with little to no support from...

Job Description: Step into a role where your client service expertise makes a meaningful impact. We are looking to add a Workers’ Compensation Claims Specialist to join our Creative Risk Solutions team. Creative Risk Solutions (CRS), a proud line of business under the Holmes Murphy umbrella, is a leading Third-Party Administrator (TPA) specializing in innovative claims management solutions. At CRS, we believe in doing things differently—empowering our team to deliver exceptional service, embrace creativity, and make a real impact for our clients. Essential Responsibilities: Receives, gathers and accurately transmits workers’ compensation information to the company, from communications with the insured, claimants, and internal staff in a timely manner. Investigates, evaluates, and resolves lost time Workers’ Compensation claims, including litigated claims. Mediates situations as they arise between the insured and the insurance company, with little to no support from...

Job Description: We are looking to add a Sr. Workers’ Compensation Claims Specialist, Supervisor to join our Creative Risk Solutions team. The ideal candidate will have jurisdictional experience in multiple states . This team member will provide high quality claims handling oversight and expertise for all CRS customers on litigated and complex claim situations. This includes assisting staff supervised with investigating, communicating, evaluating, and resolving claims utilizing the CRS Best Practice of Claim Handling. Assisting claim staff with goals, career pathing, and ensuring engagement.   Essential Responsibilities: Claims Management: Adjudicate claims during staffing shortages, investigate, and negotiate settlements per “Best Practices for Claims.” Monitor and document claim files, focusing on Coverage, Investigation, Reserves, Plan of Action, Legal, and Medical Management. Recommend adjustments as needed. Research and respond to questions...