17 client relationship manager employee benefits jobs found in West Des Moines, IA

About Us: EquiTrust Life Insurance Company is a national carrier of competitive, client-friendly annuity products sold through a variety of distribution channels, including more than 20,000 independent agents and independent marketing organizations (IMOs). Since 2003, we have provided exceptional customer service to our clients by operating with integrity and passion. Our efforts are supported by a dedicated workforce who execute their responsibilities through teamwork and an entrepreneurial spirit. EquiTrust sells products nationwide and is headquartered in Chicago, Illinois, with operations in West Des Moines, How You'll Contribute As the Product Manager – Policy Administration, you will lead the strategy, development, and continuous improvement of the technology solutions that support our customer service experience. You'll partner across Administration, Information Technology, Sales & Marketing, Customer Experience, Training, and external vendors to deliver...

Job Description: We are looking to add a Senior Programs Underwriter to join our Innovative Program Solutions team in West Des Moines, IA . This team member will build a portfolio of IPS business collaborating with a supportive internal team with agent and carrier professionals.  You will have the opportunity to help create and continuously improve underwriting guidelines, efficient workflows and operational processes that deliver optimal value for clients and partner stakeholders.  In this role, you will exhibit the ability to understand client business operations and apply underwriting expertise to create best in class risk solutions and services. Essential Responsibilities: Develop and negotiate price, coverage terms and conditions for all new and renewal business generating profitable and sustainable growth. Collaborate with agents and brokers and align with carrier appetite and IPS guidelines. Manages and underwrites an IPS portfolio of business. Conduct...

Job Description: Turn data into impact. Join our team as a Data & Reporting Analyst supporting our PLUS companies, where you’ll transform insights into actionable strategies that drive performance and growth. If you love solving problems, telling stories with data, and partnering with business leaders to make smarter decisions—this is your opportunity to make a real difference. Essential Responsibilities: Collect, clean, and manage data from multiple sources to ensure accuracy and consistency Analyze complex datasets to identify trends, patterns, and actionable insights Develop and maintain reports and dashboards to monitor data performance Use statistical methods to validate and interpret data for business decisions Create clear data visualizations (charts, graphs, dashboards) to communicate insights Partner with cross-functional teams to understand business needs and deliver data-driven solutions Present findings and recommendations to stakeholders in a...

Job Description: Turn data into impact. Join our team as a Data & Reporting Analyst supporting our PLUS companies, where you’ll transform insights into actionable strategies that drive performance and growth. If you love solving problems, telling stories with data, and partnering with business leaders to make smarter decisions—this is your opportunity to make a real difference. Essential Responsibilities: Collect, clean, and manage data from multiple sources to ensure accuracy and consistency Analyze complex datasets to identify trends, patterns, and actionable insights Develop and maintain reports and dashboards to monitor data performance Use statistical methods to validate and interpret data for business decisions Create clear data visualizations (charts, graphs, dashboards) to communicate insights Partner with cross-functional teams to understand business needs and deliver data-driven solutions Present findings and recommendations to stakeholders in a...

Job Description: We are looking to add an IT Business Analyst to join our Information Technology team in West Des Moines, IA . Offering a forward-thinking, innovative, and vibrant company culture, along with the opportunity to share your unique potential, there really is no place like Holmes! Essential Responsibilities: Lead medium to large, complex initiatives with minimal supervision through: Partnering with business stakeholders to elicit, analyze, and document requirements. Translating business needs into clear, actionable requirements, user stories, and acceptance criteria. Reviewing end-to-end process analysis, identifying gaps, risks, and improvement opportunities. Facilitating requirements workshops, stakeholder meetings, and solution discussions. Acting as a primary liaison between business, technology teams, and vendors. Ensuring alignment of solutions to business strategy and objectives. Supporting solution design by collaborating with architects...

About Us: EquiTrust Life Insurance Company is a national carrier of competitive, client-friendly annuity products sold through a variety of distribution channels, including more than 20,000 independent agents and independent marketing organizations (IMOs). Since 2003, we have provided exceptional customer service to our clients by operating with integrity and passion. Our efforts are supported by a dedicated workforce who execute their responsibilities through teamwork and an entrepreneurial spirit. EquiTrust sells products nationwide and is headquartered in Chicago, Illinois, with operations in West Des Moines, How You'll Contribute As a Customer Support Manager, you will lead and develop a team of customer service professionals responsible for delivering exceptional support to policyholders, financial professionals, and internal partners. Working closely with Policy Administration and cross-functional teams, you will help ensure operational excellence, regulatory...

About Us: EquiTrust Life Insurance Company is a national carrier of competitive, client-friendly annuity products sold through a variety of distribution channels, including more than 20,000 independent agents and independent marketing organizations (IMOs). Since 2003, we have provided exceptional customer service to our clients by operating with integrity and passion. Our efforts are supported by a dedicated workforce who execute their responsibilities through teamwork and an entrepreneurial spirit. EquiTrust sells products nationwide and is headquartered in Chicago, Illinois, with operations in West Des Moines, How You'll Contribute As a Quality Improvement Supervisor , you will lead the daily operations of the Quality Improvement team within the Policy Administration Contact Center. You will oversee Quality Improvement Coordinators, drive quality assurance initiatives, and foster a culture of continuous improvement through coaching, auditing, and performance...

Job Description: We are looking to add an Accounts Receivable Accountant to join our Finance team in West Des Moines, IA . Offering a forward-thinking, innovative, and vibrant company culture, along with the opportunity to share your unique potential, there really is no place like Holmes! Essential Responsibilities: Accurately process basic cash receipts using prescribed workflows and systems with assistance from leader Perform basic day-to-day financial transactions including verifying, classifying, computing, posting, and recording cash receipts data Research and resolve simple issues/discrepancies associated with cash receipts in a timely manner and appropriately communicate with internal and/or external parties when necessary Assist with premium financing for clients with external premium finance companies Assist with daily reconciliation of cash receipts and deposits Qualifications: Education: High School Diploma required; Accounting degree...

About Us: EquiTrust Life Insurance Company is a national carrier of competitive, client-friendly annuity products sold through a variety of distribution channels, including more than 20,000 independent agents and independent marketing organizations (IMOs). Since 2003, we have provided exceptional customer service to our clients by operating with integrity and passion. Our efforts are supported by a dedicated workforce who execute their responsibilities through teamwork and an entrepreneurial spirit. EquiTrust sells products nationwide and is headquartered in Chicago, Illinois, with operations in West Des Moines, How You'll Contribute As a Customer Experience Analyst, you will help shape and enhance the customer experience across our annuity and life insurance business. By leveraging customer feedback, operational data, and journey insights, you will identify opportunities to improve service quality, strengthen customer relationships, and support retention efforts....

Job Description: We are looking to add a Benefits Administrator to join our Talent & Culture (HR) team in West Des Moines, IA . This role will implement and manage the benefits strategies in alignment with the organization’s overall business operations to attract, retain and motivate employees. Offering a forward-thinking, innovative, and vibrant company culture, along with the opportunity to share your unique potential, there really is no place like Holmes! Essential Responsibilities: Administer benefit and retirement programs, such as medical, dental, life insurance, disability and 401(k). Manage and administer leave of absence with vendor and HRIS and oversee absence policies, procedures, and practices. Manage benefit vendor relationships and elevating concerns, as needed. Responsible for ensuring benefit and retirement programs are accurately reflected in Human Resources Information System (HRIS). Own annual Open Enrollment strategy, administer and...

About Us: EquiTrust Life Insurance Company is a national carrier of competitive, client-friendly annuity products sold through a variety of distribution channels, including more than 20,000 independent agents and independent marketing organizations (IMOs). Since 2003, we have provided exceptional customer service to our clients by operating with integrity and passion. Our efforts are supported by a dedicated workforce who execute their responsibilities through teamwork and an entrepreneurial spirit. EquiTrust sells products nationwide and is headquartered in Chicago, Illinois, with operations in West Des Moines, Iowa. Position Summary: The Sales Support Consultant is responsible for serving as a resource to agents and marketing organizations in matters relating to EquiTrust Life products and procedures. The Sales Support Consultant plays a key role in building relationships through education and by responding accurately and efficiently to requests, providing excellent...

Job Description: Creative Risk Solutions (CRS), a proud line of business under the Holmes Murphy umbrella, is a leading Third-Party Administrator (TPA) specializing in innovative claims management solutions. At CRS, we believe in doing things differently—empowering our team to deliver exceptional service, embrace creativity, and make a real impact for our clients. We are looking to add a Workers’ Compensation Claims Specialist to join our team. Experience handling claims in Florida and Kentucky is required. Essential Responsibilities: Receives, gathers and accurately transmits workers’ compensation information to the company, from communications with the insured, claimants, and internal staff in a timely manner. Investigates, evaluates, and resolves lost time Workers’ Compensation claims, including litigated claims. Mediates situations as they arise between the insured and the insurance company, with little to no support from leader, to...

Job Description: Creative Risk Solutions (CRS), a proud line of business under the Holmes Murphy umbrella, is a leading Third-Party Administrator (TPA) specializing in innovative claims management solutions. At CRS, we believe in doing things differently—empowering our team to deliver exceptional service, embrace creativity, and make a real impact for our clients. We are looking to add a Workers’ Compensation Claims Specialist to join our team. Experience handling claims in Florida and Kentucky is required. Essential Responsibilities: Receives, gathers and accurately transmits workers’ compensation information to the company, from communications with the insured, claimants, and internal staff in a timely manner. Investigates, evaluates, and resolves lost time Workers’ Compensation claims, including litigated claims. Mediates situations as they arise between the insured and the insurance company, with little to no support from leader, to...

Job Description: Creative Risk Solutions (CRS), a proud line of business under the Holmes Murphy umbrella, is a leading Third-Party Administrator (TPA) specializing in innovative claims management solutions. At CRS, we believe in doing things differently—empowering our team to deliver exceptional service, embrace creativity, and make a real impact for our clients. We are looking to add a Workers’ Compensation Claims Specialist to join our team. Experience handling claims in Louisiana and Mississippi is required. Essential Responsibilities: Receives, gathers and accurately transmits workers’ compensation information to the company, from communications with the insured, claimants, and internal staff in a timely manner. Investigates, evaluates, and resolves lost time Workers’ Compensation claims, including litigated claims. Mediates situations as they arise between the insured and the insurance company, with little to no support from leader, to...

Job Description: Creative Risk Solutions (CRS), a proud line of business under the Holmes Murphy umbrella, is a leading Third-Party Administrator (TPA) specializing in innovative claims management solutions. At CRS, we believe in doing things differently—empowering our team to deliver exceptional service, embrace creativity, and make a real impact for our clients. We are looking to add a Workers’ Compensation Claims Specialist to join our team. Experience handling claims in Louisiana and Mississippi is required. Essential Responsibilities: Receives, gathers and accurately transmits workers’ compensation information to the company, from communications with the insured, claimants, and internal staff in a timely manner. Investigates, evaluates, and resolves lost time Workers’ Compensation claims, including litigated claims. Mediates situations as they arise between the insured and the insurance company, with little to no support from leader, to...

Job Description: We are looking to add a Workers’ Compensation Claims Specialist to join our Creative Risk Solutions team. Offering a forward-thinking, innovative, and vibrant company culture, along with the opportunity to share your unique potential, there really is no place like Holmes!   Essential Responsibilities: ·   Receives, gathers and accurately transmits workers’ compensation information to the company, from communications with the insured, claimants, and internal staff in a timely manner. ·  I nvestigates, evaluates, and resolves lost time Workers’ Compensation claims, including litigated claims. ·   Mediates situations as they arise between the insured and the insurance company, with little to no support from leader, to include researching coverage issues. ·   Enters and maintains accurate information on a computer system during the claim process, to include final settlement information. ·   Generates checks for...

Job Description: We are looking to add a Workers’ Compensation Claims Specialist III to join our Creative Risk Solutions team. Offering a forward-thinking, innovative, and vibrant company culture, along with the opportunity to share your unique potential, there really is no place like Holmes!   Essential Responsibilities: ·   Receives, gathers and accurately transmits workers’ compensation information to the company, from communications with the insured, claimants, and internal staff in a timely manner. ·  I nvestigates, evaluates, and resolves lost time Workers’ Compensation claims, including litigated claims. ·   Mediates situations as they arise between the insured and the insurance company, with little to no support from leader, to include researching coverage issues. ·   Enters and maintains accurate information on a computer system during the claim process, to include final settlement information. ·   Generates checks for...