9 product client success manager jobs found in West Des Moines, IA

About Us: EquiTrust Life Insurance Company is a national carrier of competitive, client-friendly annuity products sold through a variety of distribution channels, including more than 20,000 independent agents and independent marketing organizations (IMOs). Since 2003, we have provided exceptional customer service to our clients by operating with integrity and passion. Our efforts are supported by a dedicated workforce who execute their responsibilities through teamwork and an entrepreneurial spirit. EquiTrust sells products nationwide and is headquartered in Chicago, Illinois, with operations in West Des Moines, Iowa. Position Summary: The Distribution Experience Consultant serves as a resource to financial professionals, marketing organizations, financial institution partners, Sales leaders, and internal stakeholders regarding distribution policies, hierarchy structures, commission methodologies, custom compensation arrangements, distribution business succession...

Job Description: Creative Risk Solutions (CRS), a proud line of business under the Holmes Murphy umbrella, is a leading Third-Party Administrator (TPA) specializing in innovative claims management solutions. At CRS, we believe in doing things differently—empowering our team to deliver exceptional service, embrace creativity, and make a real impact for our clients. We are looking to add a Workers’ Compensation Claims Specialist to join our team. Experience handling claims in Maine, Connecticut, and New Jersey is required.   Essential Responsibilities: Receives, gathers and accurately transmits workers’ compensation information to the company, from communications with the insured, claimants, and internal staff in a timely manner. Investigates, evaluates, and resolves lost time Workers’ Compensation claims, including litigated claims. Mediates situations as they arise between the insured and the insurance company, with little to no support from leader, to...

Job Description: We are looking to add a Senior Programs Underwriter to join our Innovative Program Solutions team in West Des Moines, IA . This team member will build a portfolio of IPS business collaborating with a supportive internal team with agent and carrier professionals.  You will have the opportunity to help create and continuously improve underwriting guidelines, efficient workflows and operational processes that deliver optimal value for clients and partner stakeholders.  In this role, you will exhibit the ability to understand client business operations and apply underwriting expertise to create best in class risk solutions and services. Essential Responsibilities: Develop and negotiate price, coverage terms and conditions for all new and renewal business generating profitable and sustainable growth. Collaborate with agents and brokers and align with carrier appetite and IPS guidelines. Manages and underwrites an IPS portfolio of business. Conduct...

Job Description: Creative Risk Solutions (CRS), a proud line of business under the Holmes Murphy umbrella, is a leading Third-Party Administrator (TPA) specializing in innovative claims management solutions. At CRS, we believe in doing things differently—empowering our team to deliver exceptional service, embrace creativity, and make a real impact for our clients. We are looking to add a Workers’ Compensation Claims Specialist to join our team. Experience handling claims in Maine, Connecticut, and New Jersey is required.   Essential Responsibilities: Receives, gathers and accurately transmits workers’ compensation information to the company, from communications with the insured, claimants, and internal staff in a timely manner. Investigates, evaluates, and resolves lost time Workers’ Compensation claims, including litigated claims. Mediates situations as they arise between the insured and the insurance company, with little to no support from leader, to...

Posting Title: Assistant Vice President, Pricing Actuary Location: West Des Moines, Iowa (Mostly On-Site) Employment Type: Full-time About Us: EquiTrust Life Insurance Company is a national carrier of competitive, client-friendly annuity products sold through a variety of distribution channels, including more than 20,000 independent agents and independent marketing organizations (IMOs). Since 2003, we have provided exceptional customer service to our clients by operating with integrity and passion. Our efforts are supported by a dedicated workforce who execute their responsibilities through teamwork and an entrepreneurial spirit. EquiTrust sells products nationwide and is headquartered in Chicago, Illinois, with operations in West Des Moines, Iowa. How You’ll Contribute: As Assistant Vice President, Pricing Actuary, you will lead the development, pricing, and ongoing profitability management of EquiTrust’s annuity and life insurance products. You will manage and mentor...

Role Details Job Title: Claims Processing Auditor Location: West Des Moines, IA or Lenexa, KS Reports To: National Claims Processing Manager Employment Type: Full Time Job Requisition ID: 2026-1003 Requisition Begin Date: 10/12/2026 Requisition End Date: 12/12/2026 ( Posting may close earlier if filled or business needs change.)   Role Overview ProAg has an exciting opportunity for a Claims Auditor to join our team. You will audit and process claims, checking for accuracy and completeness. Bring your passion for innovation and collaboration to ProAg to help serve our farmers, agents, and re-insurers. Reporting to the Claims Processing Manager, you will expedite the processing and payment of all claims. You must thrive in a collaborative environment where you will work closely with other departments including Underwriting, Claims, and Compliance, and be a resource for them. This position will report to the West Des Moines, Iowa or Lenexa, Kansas...

Job Description: IT Solutions Architect – WDM Iowa   We are looking to add a Solutions Architect to join our Information Technology team in West Des Moines, Iowa . Offering a forward-thinking, innovative, and vibrant company culture, along with the opportunity to share your unique potential, there really is no place like Holmes!   Essential Responsibilities: Architect new applications, services, integrations, and technology solutions that align with business needs, architectural standards, and technology strategy. Translate solution architecture and technical direction for key initiatives to development and implementation teams and serve as an architectural stakeholder throughout project delivery. Support the adoption of established technology standards, architectural patterns, and strategic technology direction through solution architecture, project engagement, and technical leadership. Research emerging technologies, including insurance industry...

Job Description: We are looking to add an Application Support Analyst II to join our IT team in West Des Moines, Iowa . Offering a forward-thinking, innovative, and vibrant company culture, along with the opportunity to share your unique potential, there really is no place like Holmes! The purpose of this position is to support the administration, operational health, and effective use of Brokerage Services applications and technology solutions. This role partners with business users, IT Delivery teams, vendors, and IT support organizations to configure, maintain, troubleshoot, and optimize applications that support business functions. The position is responsible for supporting application administration activities, resolving user issues, coordinating with technical teams on defects and enhancements, monitoring application performance, and identifying opportunities to improve application effectiveness, user experience, and operational efficiency. Essential...

Job Description: We are looking to add a Application Support Director to join our IT team in West Des Moines, Iowa . Offering a forward-thinking, innovative, and vibrant company culture, along with the opportunity to share your unique potential, there really is no place like Holmes! Basic Function: The purpose of this position is to lead the Brokerage Services Application Services team, ensuring effective administration, support, operational health, and performance of applications critical to Brokerage Services business functions. This role partners closely with Business Operations, Delivery teams, IT Support and IT Operations to coordinate issue resolution, support application upgrades, monitor service health, identify systemic issues and trends, and drive continuous improvement initiatives that improve application stability, user experience, and business value. Essential Responsibilities: Application Administration & Support Lead teams responsible for...