2 customer experience banker jobs found in Westerville

Position Type: Remote Location: Ohio (Will consider candidates in other states) Tokio Marine HCC, a global power in the specialty insurance industry, is seeking a Senior Underwriter with Artisan E&S experience that has a passion for organization, problem solving, mindfulness, and a drive to learn and grow with a world leading company in a unique industry. Position Summary Under general supervision, reviews and evaluates insurance applications to assess risk, determine acceptability, establish appropriate coverage, and develop pricing recommendations. Builds, maintains, and strengthens relationships with agencies and brokers to support business growth. Exercises defined underwriting authority and business development responsibilities while providing underwriting expertise across one or more liability lines. Conducts industry research on forms, rates, market trends, and legal developments, and provides recommendations to underwriting staff and management as...

SUMMARY: Working in conjunction with management and other team members, the underwriting support specialist II  is responsible for entering and issuing policies, endorsements and related filings in a timely, accurate, and consistent manner in accordance with company guidelines for assigned book of business. Responds to agency and customer inquiries on billing and other matters. Responsibilities also include mentoring less-experienced teammates. Some participation in cross-departmental initiatives may be required. RESPONSIBILITIES/TASKS: Ensures that new business, renewal, endorsement and cancellation transactions are entered, rated, issued and filed per statutory rate, rule and form in a timely manner per underwriter issuance instructions. Reviews applications and supplemental underwriting information for discrepancies and material changes from Diamond system submissions and policy and appropriately reconciles differences with underwriting. Handles customer...