1 customer service representative jobs found in Westerville, OH

SUMMARY Primarily responsible for preparing and routing new and renewal quote requests as well as organizing and routing supporting quote and policy documents for Century Underwriting department.  Provides support to external customers (agents) and the Underwriting department by maintaining acceptable service levels, production metrics and quality of work completed. This role is heavily administrative in nature and will progress from needing frequent supervision to moderate.   ESSENTIAL DUTIES AND RESPONSIBILITIES  include the following. Other duties may be assigned. Utilize multiple internal and external sources to complete new and renewal quote requests from external customers. Create customer correspondence as needed. Utilize multiple internal and external sources to complete renewal quote tasks that have been identified by our internal renewal bot. Organize and route supporting quote and policy documents to various internal departments for further review and/or...