49 business support jobs found in Westfield Center

Job Summary Westfield Insurance is seeking a skilled Email Marketing Manager to build, lead, and evolve our email marketing function. This role will be responsible for overseeing all aspects of email marketing, from segmentation and automation to campaign execution and performance analysis. The ideal candidate has hands-on expertise with HubSpot and Acoustic, strong strategic vision, and the ability to execute campaigns while managing the transition to a modern, automated email marketing function. The Email Marketing Manager will be both strategic and hands-on, ensuring campaigns are executed smoothly today while also designing the workflows, segmentation, and automation processes that will support our long-term business objectives.   Job Responsibilities Evolve Westfield’s existing email marketing function in Acoustic and spearhead the transition from Acoustic to HubSpot, including establishing scalable processes, creating segmented lists, developing automated...

Job Summary The Financial Planning and Analysis Consultant, under limited oversight, is responsible for actively driving, supporting, and engaging in a range of financial management activities to support the Enterprise. Identifies and drives initiatives to continuously improve the financial planning discipline, which includes practices, methodologies, and policies across all aspects of operational and financial forecasting, budgeting, and resource management. Designs and builds financial models and operational targets, serving as a finance business partner to ensure the organization is deriving business value from investments. Is a subject matter expert both within the Financial Planning team and across the organization.   Job Responsibilities Leads the preparation of the annual budget, monthly forecasts and the three-year plan and ensure alignment with the corporate strategy. Identifies, supports, and leads initiatives to continuously improve, automate, and mature...

Job Summary The IT Quality Senior Engineer, working independently under limited supervision, is responsible to deliver testing solutions utilizing automation, performance, or manual testing techniques on software program and/or application assignments typically of high complexity. The role designs solutions from business and system requirements into technical requirements for the proposed solution. The role also drives and leads quality planning, quality design, execution, test automation and risk coverage analysis and plans for the proper mix of manual, automated and exploratory testing methods. Applicants must be currently authorized to work in the United States on a full-time basis without employer sponsorship.   Job Responsibilities Delivers testing solutions utilizing automation, performance, or manual testing techniques on software programs or application assignments typically of high complexity. Manages and participates in continuous improvement efforts within the...

Job Summary The Product Research Senior Analyst is responsible for assisting Product Managers Product Management Leader to drive profitable growth objectives. The role extracts and manipulates data from various sources to analyze trends, identify/understand key drivers and monitor results against expectations. The role develops and evaluates expected business impacts due to planned initiatives including monitoring and reporting. The role conducts competitor analysis, market research and utilizes strong analytical skills, an insatiable curiosity, a drive to solve problems by analyzing complex data, and the ability to work with limited supervision to discover and implement solutions.   Job Responsibilities Independently conduct and understand data analysis of business results (frequency/severity, customer mix, rate need, competitive position) to assess profitability and growth opportunities and identify root cause.  Formulate and execute potential recommendations to...

Job Summary The Business Performance Senior Analyst works under limited supervision to understand the business unit data and analytic needs of moderate to high complexity. By gathering business requirements and utilizing qualitative and quantitative rigor they derive findings, identify impacts, and formulate ideas, options, and recommended actions to business questions and needs. The Business Performance Senior Analyst uses a collaborate approach with peers and internal business partners to support addressing key business needs. The Business Performance Senior Analyst applies a strong understanding of data, analytics, and the business landscape to derive data-driven recommendations and enhance current or develop new processes that optimally benefit the company. In partnership with the business stakeholders, the Business Performance Senior Analyst ensures development of work products delivers optimal business value, whether working independently or as part of a larger delivery...

Job Summary The Identity and Access Management Analyst is responsible for ensuring the secure and efficient management of user identities, access privileges, and authentication mechanisms within the company's IT infrastructure. The role requires a solid understanding of Identity and Access Management (IAM) concepts, processes, and technologies. The IAM Analyst is responsible in managing and maintaining the organization’s IAM processes and tools, collaborates with cross-functional teams, including IT security, compliance, and application development, to gather requirements and contribute to the development of IAM strategies that align with industry best practices and regulatory requirements and works closely with stakeholders to define workflows and ensure compliance with established policies and procedures.   Job Responsibilities Administers and maintains IAM systems, including identity provisioning, role-based access control (RBAC), and privileged access management...

Job Summary The Executive Assistant, working under minimal supervision, provides high level administrative support by applying a thorough understanding of company-wide and departmental operations. The role differentiates contributions by proactively handling the day-to-day needs of the executives and/or board members. This role is responsible for day-to-day activities that support enterprise priorities and uses critical thinking to determine the approach or action to take in non-routine situations. The role acts as a peer leader within the company's administrative professional team.   Job Responsibilities Provides administrative support for an executive team member by coordinating administrative details and performing clerical functions, including scheduling meetings, following up on requests from leaders, coordinating travel and logistics, and clarifying and communicating leadership messages, expectations and priorities. Serves as a department liaison, acting as link...

Job Summary The Business Performance Analyst, working under general supervision, is responsible for understanding the business unit data and analytic needs of low to moderate complexity. By gathering business requirements and utilizing qualitative and quantitative rigor they provide data-driven answers or solutions to business questions and needs. The Business Performance Analyst uses a collaborate approach with peers and internal business partners to support addressing key business needs. In partnership with the business stakeholders, the Business Performance Analyst helps ensure development of work products deliver optimal business value, whether working independently or as part of a larger delivery team.    Job Responsibilities Provides data-driven answers or solutions to business questions through assigned projects. Utilizes basic knowledge of core insurance principles, business environment, and analytics for analysis and consumption of data. Analyzes and derives...

Job Summary The role is part of the Data, Analytics and Reporting team.  This role leads a team of data engineers and data testers to deliver secure, scalable, and high-quality data solutions that support analytics, reporting, and business operations. The Data Technology Lead collaborates with stakeholders to understand technology and data requirements, implements best practices for data governance and testing, and drives innovation in data engineering. The position involves managing modern cloud-based platforms, while fostering a culture of continuous improvement and technical excellence within the IT team.   Job Responsibilities Data Architecture & Engineering : Design, develop, and maintain robust data pipelines and architectures for structured and unstructured data; optimize workflows across Azure Data Lake, Snowflake, and other environments; implement best practices for data modeling and transformation using dbt. Team Leadership : Lead and mentor data engineers...

Job Summary The Small Business Product Development Senior Consultant will play a key role in leading product development efforts. This role is responsible for managing the full product development lifecycle—from initial concept through market launch—while working closely with cross-functional teams including marketing, sales, product management, and IT. The consultant will help support Westfield’s strategic goals by optimizing the product portfolio, developing clear product appetite strategies, and monitoring market and regulatory trends to guide product direction. This position also ensures the successful implementation of both bureau-driven and proprietary product changes that align with our profitability and growth objectives.   Job Responsibilities Consults with underwriters on specific risks providing direction and expertise on policy language. Conducts technical and product training for both internal business units and external business partners and customers....

Job Summary The Actuarial Lead Professional is a technical subject matter expert and a thought leader for the actuarial department, provides recommendations, and leads special actuarial projects. The role applies advanced technical actuarial acumen and skill set to design and implement new rating algorithms on Westfield systems and works to improve processes in the actuarial department. The role researches and develops best practices pricing techniques to be implemented across the business, estimates unpaid loss and loss expense liabilities using advanced reserving methodologies, and collaborates with analysts on complex analytical projects.   Job Responsibilities Directs actuarial projects while applying actuarial skills and knowledge of the Company's insurance products and operations. Completes research, ensures accuracy of calculations and analyses, and meets project deadlines. Drives stakeholder engagement effectively, communicates complex analytical business...

Job Summary From concept and design to the final touches and updates, our Developers are continuously bringing new ideas and solutions to the table to meet the desired needs of our business.   You will be working on revising or reinventing a tool to visualize API interactions across our API landscape.  Skills required will include HTML, CSS, JavaScript, Java, and Algorithms. Applicants must be currently authorized to work in the United States on a full-time basis without employer sponsorship.   Job Responsibilities Assists the business unit in completing the tasks assigned to them, which often includes, but is not limited to, project work and covering the day-to-day operations of the business unit. Participates in training programs, workshops, and on-the-job learning opportunities to enhance knowledge and skills related to the field or industry of the internship. Participates in summer internship program events, including Lunch and Learns. Completes assigned tasks and...

Job Summary The Vendor Management internship provides experience supporting the analysis of strategic vendor performance, risk and other contractual commitments.  The intern will assist with coordinating the timely completion and follow-up activities for “health checks” with key vendors by working with a cross functional team from procurement, IT, claims, and/or any underwriting business units. The internship will build practical skills in analysis, communication and stakeholder coordination.   Job Responsibilities Assists the business unit in completing the tasks assigned to them, which often includes, but is not limited to, project work and covering the day-to-day operations of the business unit. Participates in training programs, workshops, and on-the-job learning opportunities to enhance knowledge and skills related to the field or industry of the internship. Participates in summer internship program events, including Lunch and Learns. Completes assigned tasks and...

A strategic, experienced, and collaborative Chief Compliance Officer (CCO) to lead the enterprise-wide compliance program for our property and casualty insurance company. The CCO will provide oversight, leadership, and strategic direction to ensure the organization meets its regulatory obligations, mitigates compliance risk, and fosters a culture of ethics and accountability.   This role requires the ability to operate effectively within a decentralized compliance structure , partnering with business unit leaders, embedded compliance teams, and senior executives to implement and harmonize compliance initiatives across the enterprise.   Strategic Leadership Design, implement, and continuously enhance the enterprise compliance framework tailored to a decentralized operating model. Advise the executive leadership team and Board of Directors (or designated committee) on compliance risks, emerging regulatory trends, and control effectiveness. Champion a strong risk-aware...

Job Summary The Claims Senior Representative serves as a technical expert on claims adjusting and handles injury, material damage, negligence, compensability, damage, and coverage issues. The role determines coverage and investigates, analyzes, negotiates, and settles claims not requiring outside investigation. The role delivers quality customer service in a high volume, moderate complexity work environment and mentors less experienced Adjusters on the team. Westfield Casualty Claims resolves third party liability claims involving injury, property damage, construction defect, personal & advertising injury, and environmental cleanup - both pre-suit and in litigation.  This role is not eligible for visa sponsorship.   Job Responsibilities Determines whether proper coverage exists for the type of claim assigned.  Investigates thoroughly to obtain relevant facts concerning all aspects of the claim, such as coverage, liability, legal climate, potential exposure, and...

Job Summary:   The Financial Planning & Analysis (FP&A) Consultant is responsible for delivering forward-looking financial insights and strategic support to drive performance within the Standard Lines businesses. This role is a trusted advisor to senior executives, leveraging analytics and financial modeling to influence key business decisions. You will proactively identify opportunities, assess risks, and provide actionable recommendations that influence results.  The consultant plays a critical role in forecasting, budgeting, and scenario planning, enabling informed decision-making and ensures a deep understanding of business drivers, identify emerging trends, and translate operational impacts into financial outcomes.    Key Responsibilities: Analysis and Insights | Go beyond traditional reporting to deliver predictive and prescriptive insights that inform business strategy and operational performance.  Data-Driven Problem Solving | Develop analytical tools...

Job Summary The Product Development Senior Consultant is a senior product development role responsible for shaping, evolving, and maintaining Westfield’s commercial Workers Compensation,  General Liability products and other casualty products. This role is deeply rooted in coverage expertise, underwriting insight, and market awareness , and is accountable for ensuring our products remain competitive, compliant, and aligned with profitability and growth objectives. This position leads the design, evaluation, and ongoing monitoring of both proprietary and bureau-based coverage , translating emerging risks, market trends, and underwriting needs into actionable product enhancements. The consultant plays a critical role in determining what to build, when to adjust, and how products should evolve over time , balancing risk selection, coverage intent, and market opportunity.     Job Responsibilities Product Strategy & Coverage Leadership Serve as a subject matter...

Job Summary As the Small Business State Product Manager, you are the owner of results for your assigned state(s). You will deliver the state-level P&L, growth, and underwriting performance by translating the broader Small Business strategy into a targeted, localized plan. You will manage the full product lifecycle — from conception through launch, monitoring and ongoing optimization — ensuring that your state’s unique market conditions, distribution footprint, regulatory environment and competitive dynamics drive all decisions. You lead through influence cross-functional teams (underwriting, actuarial, sales, claims, compliance, marketing, technology) and engage closely with local agents and field sales leadership to ensure our strategy is actionable at the state level and execution is aligned with what’s happening on the ground.    Job Responsibilities State P&L Ownership & Accountability – Own the premium growth, profitability (combined ratio, underwriting...

Job Summary Head of New Business Experience & Enablement is responsible for defining, owning, and evolving the end-to-end new business experience for Westfield’s independent agents. This role drives the strategy, design, and continuous improvement of how new business is submitted, quoted, underwritten, and bound — across all digital and traditional channels. Acting as the business owner for this experience, this individual will balance deep understanding of underwriting, product, pricing, operations, distribution, and marketing with design thinking and behavioral economics principles to deliver a uniquely simple and differentiated agent experience. The Experience Owner will partner closely with IT product teams to define the roadmap, prioritize enhancements, and ensure investments in platforms like Westfield’s proprietary online rating and underwriting system drive measurable improvement in ease of doing business. This includes leveraging AI and third-party data...

In Personal Lines, your work contributes to something bigger . You are part of a team that values your voice , champions your growth, and provides room to work in ways that drive success. Guided by a clear strategy and strong partnerships, your work makes a meaningful difference for agents, our customers, and each other.    Rooted in Westfield's culture of trust, collaboration, and doing what's right , you are empowered to bring ideas forward and help shape what comes next.   Job Summary The Personal Lines Account Representative, working under limited supervision, is responsible for performing a variety of customer service activities for agents and clients including answering customer inquiries, communicating/negotiating with the company, troubleshooting problems, handling renewals, and offering additional coverages. The role is responsible for supporting tasks associated with planning, preparation, documentation, and on-boarding of the new programs, as well...