4 enterprise technical support engineer jobs found in Westfield Center, OH

Job Summary At Westfield, we’re modernizing identity at scale. We’re looking for an Information Security Engineer with a strong focus on Identity & Access Management (IAM) and Single Sign-On (SSO) to help design, operate, and mature our enterprise authentication and federation capabilities. This role sits at the intersection of security engineering, identity platforms, and application integration, partnering closely with application teams, infrastructure, and security stakeholders to deliver secure, scalable access across the enterprise.   As part of our Information Security Engineering team, you will: Operate and enhance enterprise IAM and SSO platforms, supporting both internally developed and third-party applications Integrate applications using modern authentication and federation standards (SAML, OAuth, OIDC) Troubleshoot and remediate user-to-system and system-to-system access issues across web and cloud environments Support secure authentication and access...

Job Summary Westfield is seeking a Python Engineer to build and harden the runtimes, services, and tooling that power our enterprise GenAI platform. This is a backend/platform engineering role. As part of our GenAI team, you’ll build APIs and agent operational frameworks, wire in observability and guardrails, enable systems to manage prompt/agent lifecycle, and achieve deploy on demand / release on demand practices at scale. You’ll partner with DevSecOps, security, and application teams to make LLM-based agents and prompt workflows reliable, compliant, and fast. Finally, you’ll aid in the operation of the platform, participating in monitoring and troubleshooting of the services you own. Applicants must be currently authorized to work in the United States on a full-time basis without employer sponsorship. Job Responsibilities Build Python services & SDKs that expose LLM/agent capabilities to internal teams; operate them on Kubernetes/OpenShift. Support agent runtimes...

Driving the Transformation of Software & Quality Engineering Into a Next‑Generation, AI‑Enabled Capability Job Summary The Software Development Engineer of Test (SDET) is a highly technical, senior engineer role responsible for building modern, scalable quality engineering solutions across applications, APIs, and platforms. This role blends software development, SDET‑level automation, AI‑enabled testing, and quality architecture to accelerate delivery while improving product reliability.  Operating as a technical leader within agile teams, the SDET drives engineering‑first testing practices, partners with developers to embed testability into design, enhances CI/CD pipeline quality, and advances enterprise automation frameworks. This role is central to Westfield’s transition toward AI‑accelerated, developer‑aligned quality engineering—ensuring our teams deliver resilient, high‑quality software at speed.  The SDET does not manage people but serves as a technical mentor,...

Driving the Transformation of Software & Quality Engineering into a Next Generation, AI Enabled Capability Job Summary The IT Quality Engineering Manager is a key technology leader responsible for redefining how we build, test, and deliver software across asset teams. This role drives a major transformation—modernizing our testing ecosystem, embedding quality engineering into the development lifecycle, and building a strong SDET focused capability that blends software development discipline with advanced quality practices. The manager partners closely with peers across Application Engineering, Operations, Architecture, and DevSecOps to design a future state engineering model that enables high velocity, highly resilient, customer centric software delivery. This role reports to the Senior Manager for Quality Engineering and works collaboratively with peer QE Managers and Application Engineering Managers as part of the broader asset delivery team. In addition to...