8 erc call center quality assurance analyst jobs found in Westfield Center

Job Summary The Reinsurance   Accountant is responsible for managing financial operations and ensuring compliance with accounting standards and regulations. The role handles responsibilities which include preparing journal entries, reconciliations, financial reports, analyzing financial data, managing financial risks, maintaining internal controls, and supporting audits. The role also plays a critical role in ensuring the financial health and compliance of the company, by overseeing the financial operations related to insurance policies, claims, and investments. This role supports in maintaining the financial stability of the company by managing its financial resources and making strategic decisions to optimize financial performance.   Job Responsibilities Prepares and analyzes financial reports to support decision-making processes and identify areas for improvement. Ensures compliance with accounting standards and regulations by implementing and monitoring internal...

Job Summary The Hospitality Operations Senior Coordinator is responsible for coordinating the day-to-day operational activities at their assigned location(s) (e.g., Club, Blair Center, Westfield Inn, General Store, etc.). The role is responsible for scheduling and training assigned staff and performing line/floor duty work as necessary in the development of products and/or delivery of services consistent with predetermined quality standards. The role is responsible for ensuring smooth workflow, efficient task execution, and effective communication during their assigned shift. Pay range is $20-25 per hour and is dependent upon experience, skill, and assigned outlet.   Job Responsibilities Coordinates the daily operations of a designated Corporate Hospitality location. Assists with daily delegation of duties and oversight of line employees in area of responsibility which may include Servers, Bartenders, Event Staff, Food Service Workers, Golf Attendants, Grounds staff,...

Job Summary: The IT Governance, Risk, and Compliance (GRC) Lead Analyst serves as a subject matter expert responsible for leading the design, implementation, maturity, and continuous improvement of the organization’s IT governance, risk management, and compliance programs. This role provides strategic oversight of technology risk and control management, partners with business and technology leaders to ensure alignment with enterprise objectives and drives a proactive risk-aware culture across the organization. The GRC Lead Analyst serves as a trusted advisor to senior leadership, influencing risk-based decision-making and ensuring compliance with regulatory requirements, industry standards, and internal policies. The ideal candidate possesses deep expertise in governance frameworks, regulatory compliance, IT controls, risk management, audit practices, and cybersecurity governance, along with demonstrated leadership in driving enterprise-wide initiatives and mentoring others....

Job Summary: The Sales Senior Territory Manager working under limited supervision, is responsible for implementing the Business territory strategy in their assigned distribution channel territory. The responsibilities include driving profitable business growth and sales, meeting annual growth targets, overseeing marketing and production of insurance products within their territory. The role serves as the representative of the Company in specified territory, actively engaging with agencies, networking, and participating in the local community to raise brand awareness. The role also manages agency relationships, leverages knowledge of the territory as a competitive advantage, gets involved in strategic territory planning, analyzing performance, gaining a deep understanding of the risks faced, staying updated on industry trends affecting the insurance business, and developing expertise in insurance products. This role collaborates closely with underwriting (UW) and product...

Job Summary The Product Development Manager is responsible for the ongoing maintenance, development, and delivery of Insurance product offerings. The role oversees and is accountable for the product lifecycle including developing and implementing new products and maintaining the Product portfolio in a complex regulatory environment. The role implements and manages highly efficient processes, best practices, and leading tools to ensure accuracy, timeliness, and oversight for rate, rule, and form projects. The role is responsible for coordination of optimized product related business processes and third-party product partnerships.   Job Responsibilities Leads all aspects of planning, prioritizing, and executing the implementation of changes to the insurance product portfolio in a complex regulatory environment. Works in partnership with Product Managers to determine strategies for new product launches, existing product modifications, and suspensions or withdrawals of...

Job Summary: The Head of Enterprise Risk Management (ERM) is responsible for designing, implementing, and advancing a comprehensive enterprise risk management framework that integrates risk intelligence into strategic planning, capital allocation, performance management, governance, and transformation initiatives.  Reporting to the Chief Risk Officer (CRO), the role provides enterprise-wide leadership, authority, and influence to establish consistent risk standards, enhance forward looking risk visibility, and support executive and Board decision making.   Job Responsibilities: Architect, implement, and mature the enterprise risk management framework aligned to strategy, capital, and performance objectives. Define and operationalize enterprise risk appetite and tolerances in collaboration with executive leadership and the Board; cascade into policies, incentives, performance management, and investment decisions. Establish and maintain enterprise‑wide risk governance,...

Job Summary The Senior Actuarial Analyst in Commercial Lines, working with limited supervision, conducts complex analyses, provides recommendations, and leads special actuarial projects. The role applies highly technical actuarial acumen and skill set in completing assignments and works to improve processes in the actuarial department. The role researches and develops best practices pricing techniques to be implemented across the business, serves as a mentor to less experienced professionals, provides general expertise on market trends and product performance and adheres to internal and external compliance requirements/standards.   Job Responsibilities Directs actuarial projects while applying actuarial skills and knowledge of the Company's insurance products and operations. Completes research, ensures accuracy of calculations and analyses, and meets project deadlines. Completes all complex actuarial assignments by following standard processes in area of Commercial Lines...

Job Summary The Commercial Lines Lead Field Underwriter, working under limited supervision, represents the company among a defined territory of agencies, with responsibility for the profitable production and ongoing management of commercial and agribusiness accounts utilizing advanced technical underwriting and sales ability. The role leads the account team to analyze new business opportunities from an exposure, pricing, service, and sales perspective, engaging all resources available to them. The role also manages the collaboration meeting process and work with independent agents to present and close the deal. The role may also develop and monitor key underwriting performance metrics and maintain the highest level of documentation for accounts.   Job Responsibilities Underwrites and collaborates on new and renewal commercial lines accounts and pre-qualifies customers and leads the account team to analyze new business opportunities from an exposure, pricing, service, and...