24 operations associate jobs found in Westfield Center, OH

Job Summary The Actuarial Lead Professional is a technical subject matter expert and a thought leader for the actuarial department, provides recommendations, and leads special actuarial projects. The role applies advanced technical actuarial acumen and skill set to design and implement new rating algorithms on Westfield systems and works to improve processes in the actuarial department. The role researches and develops best practices pricing techniques to be implemented across the business, estimates unpaid loss and loss expense liabilities using advanced reserving methodologies, and collaborates with analysts on complex analytical projects.   Job Responsibilities Directs actuarial projects while applying actuarial skills and knowledge of the Company's insurance products and operations. Completes research, ensures accuracy of calculations and analyses, and meets project deadlines. Drives stakeholder engagement effectively, communicates complex analytical business...

Job Summary The Auto Physical Damage Claims Lead Appraiser works within significant limits and authority on Automobile Physical Damage (APD) and specialty equipment claim. The role appraises, analyzes, negotiates, and settles auto physical damage (APD) and specialty equipment claims requiring physical inspection while delivering quality customer service in a high volume, low to moderate technical complexity work environment. The role possesses highly technical skills and the ability to travel frequently for catastrophic response operations to inspect large specialty equipment losses. Westfield Auto Claims resolves first and third party personal and commercial auto claims involving auto physical damage, specialty loss equipment, and auto-related injury claims. This position is responsible for handling losses involving Specialty Loss equipment. This includes, but is not limited to: - Heavy-duty trucks   - Trailers   - RVs and campers   - Boats   - Construction equipment   -...

Job Responsibilities:  As an Application Development Associate Engineer, you will be working as a core member of the IT Service Management team to implement a new ServiceNow system. You'll be joining a small team working at the forefront of a new technology. Once implemented your role will be to support the system and will span responsibilities from configuring the system to building integrations and much more in between.  This is a great opportunity for someone who is looking to develop their skillset and work across IT teams.   Applicants must be currently authorized to work in the United States on a full-time basis without employer sponsorship.   Technical Skills and Responsibilities:   Experience with or ability to develop skills to support a variety of technologies and software solutions such the list below: JavaScript, Python, HTML5, CSS3, and related tools Integration technologies (REST API development, SOAP based web services) Database...

Job Summary The Risk Control Senior Professional is responsible for providing a full range of risk consulting services to assist writing and retaining profitable business. The role conducts consultation with the customers identified gaps to improve awareness and manage key risk issues. The role performs field and virtual interactions with customers to complete risk surveys and gather feedback that enables underwriting to make effective business decisions. The role is responsible for a defined set of assignments (e.g., assigned customers, workload management, resource support, underwriter meetings or other responsibilities) and independently performing a variety of duties, including potentially complex duties within established policy guidelines.   Job Responsibilities Plans, prioritizes, conducts, and provides a full range of risk evaluation and consulting services for business meeting department service level agreements with limited supervision. Utilizes experience and...

Job Summary The Risk Control Senior Professional is responsible for providing a full range of risk consulting services to assist writing and retaining profitable business. The role conducts consultation with the customers identified gaps to improve awareness and manage key risk issues. The role performs field and virtual interactions with customers to complete risk surveys and gather feedback that enables underwriting to make effective business decisions. The role is responsible for a defined set of assignments (e.g., assigned customers, workload management, resource support, underwriter meetings or other responsibilities) and independently performing a variety of duties, including potentially complex duties within established policy guidelines.   Job Responsibilities Plans, prioritizes, conducts, and provides a full range of risk evaluation and consulting services for business meeting department service level agreements with limited supervision. Utilizes experience and...

Job Summary From concept and design to the final touches and updates, our Developers are continuously bringing new ideas and solutions to the table to meet the desired needs of our business.   You will be working on revising or reinventing a tool to visualize API interactions across our API landscape.  Skills required will include HTML, CSS, JavaScript, Java, and Algorithms. Applicants must be currently authorized to work in the United States on a full-time basis without employer sponsorship.   Job Responsibilities Assists the business unit in completing the tasks assigned to them, which often includes, but is not limited to, project work and covering the day-to-day operations of the business unit. Participates in training programs, workshops, and on-the-job learning opportunities to enhance knowledge and skills related to the field or industry of the internship. Participates in summer internship program events, including Lunch and Learns. Completes assigned tasks and...

Job Summary The Vendor Management internship provides experience supporting the analysis of strategic vendor performance, risk and other contractual commitments.  The intern will assist with coordinating the timely completion and follow-up activities for “health checks” with key vendors by working with a cross functional team from procurement, IT, claims, and/or any underwriting business units. The internship will build practical skills in analysis, communication and stakeholder coordination.   Job Responsibilities Assists the business unit in completing the tasks assigned to them, which often includes, but is not limited to, project work and covering the day-to-day operations of the business unit. Participates in training programs, workshops, and on-the-job learning opportunities to enhance knowledge and skills related to the field or industry of the internship. Participates in summer internship program events, including Lunch and Learns. Completes assigned tasks and...

Job Summary The Account Representative, working under limited supervision, is responsible for performing a variety of customer service activities for agents and clients including answering customer inquiries, communicating/negotiating with the company, troubleshooting problems, handling renewals, and offering additional coverages. The role is responsible for supporting tasks associated with planning, preparation, documentation, and on-boarding of the new programs, as well as the ongoing relationship with the customers. The role also executes strategies to help build stronger relationships with current customers and new ones.   Job Responsibilities Performs a variety of customer service activities for agents and clients such as handling a variety of incoming customer calls and emails including the following, answering inquiries from customers including coverage questions, policy changes, quotes, billing issues, and other issues, taking incoming claims calls and handling...

In Personal Lines, your work contributes to something bigger . You are part of a team that values your voice , champions your growth, and provides room to work in ways that drive success. Guided by a clear strategy and strong partnerships, your work makes a meaningful difference for agents, our customers, and each other.    Rooted in Westfield's culture of trust, collaboration, and doing what's right , you are empowered to bring ideas forward and help shape what comes next.   Job Summary The Personal Lines Account Representative, working under limited supervision, is responsible for performing a variety of customer service activities for agents and clients including answering customer inquiries, communicating/negotiating with the company, troubleshooting problems, handling renewals, and offering additional coverages. The role is responsible for supporting tasks associated with planning, preparation, documentation, and on-boarding of the new programs, as well...

Job Summary We are seeking a highly skilled and proactive Senior Paralegal to join our Office of General Counsel. This role will provide advanced legal support across a broad range of corporate legal matters, including regulatory licensing, legal research, contract review, and matter management. The Senior Paralegal will work closely with a team of attorneys and collaborate with junior paralegal(s), with a preference for candidates who bring experience mentoring or guiding legal operations staff.   Job Responsibilities Regulatory Licensing: Support regulatory filings and licensing activities with Departments of Insurance and other regulatory bodies. Track deadlines and maintain documentation related to state filings and renewals. Legal Research & Analysis: Conduct detailed legal research using platforms such as Westlaw, LexisNexis, and regulatory databases. Analyze statutes, regulations, and case law; prepare concise summaries and recommendations for attorney review....

Job Summary The Claims Internship offers a unique and comprehensive experience in the world of insurance claims, providing you with both practical skills and a chance to make a meaningful contribution to our customers' lives and businesses. The posting will be used to fill multiple opportunities in various areas of the claims department, including but not limited to: Property, Auto, Claims Compliance, and the Special Investigation Unit. Immerse yourself in the day-to-day activities of a claims professional, gaining hands-on experience and transferable skills. Collaborate with various departments within claims to understand the full scope of our operations. Assist in real-world investigations, evaluations, and settlements of insurance claims, making a tangible impact on our customers lives. Work alongside fellow interns on an exciting summer-long project, fostering teamwork and creativity. Enjoy enriching activities such as intern outings and networking opportunities....

In Personal Lines, your work contributes to something bigger . You are part of a team that values your voice , champions your growth,  and provides room to work in ways that drive success. Guided by a clear strategy and strong partnerships,  your work makes a meaningful difference for agents, our customers, and each other. Rooted in Westfield's culture of trust, collaboration,  and doing what's right , you are empowered  to bring ideas forward and help shape what comes next.   Job Summary Our Personal Lines Internship program is committed to providing a learning environment that exposes the intern to both Underwriting and Product insurance operations. Work with a team where hard work pays off and original thinking is celebrated. As you support the Personal Lines Business Team with meaningful projects and other assigned day-to day activities during the coming summer, you will quickly learn that protecting our customer’s future is at the heart of what we do. We...

Job Summary The IT Manager is responsible for overseeing the organization's information technology systems and infrastructure.  The Quality Engineering Manager role is specifically responsible for leading and managing quality engineering on asset teams as they implement, enhance and support business applications and ensures the efficient delivery of high-quality, reliable software that supports critical business functions. The role collaborates with stakeholders to understand technology needs and provides recommendations on system improvements, upgrades, and cost-effective solutions. The role establishes and enforces IT policies and procedures, ensures compliance with data privacy regulations, and implements robust security measures to protect the organization's digital assets. The role also involves budgeting and resource allocation, vendor management, and fostering a culture of continuous learning and development within the IT team.   Applicants must be currently authorized...

Job Summary As a Security Operations and Data Security Intern, you will support daily security operations, including monitoring and analyzing security events, assisting in incident response activities, and ensuring data integrity and confidentiality. You will work with advanced security tools and participate in modifying and enhancing security protocols.   Applicants must be currently authorized to work in the United States on a full-time basis without employer sponsorship.     Job Responsibilities Assists the business unit in completing the tasks assigned to them, which often includes, but is not limited to, project work and covering the day-to-day operations of the business unit. Participates in training programs, workshops, and on-the-job learning opportunities to enhance knowledge and skills related to the field or industry of the internship. Participates in summer internship program events, including Lunch and Learns. Completes assigned tasks and projects...

Job Summary Join our Security Engineering team as an intern and gain hands-on experience securing and supporting the technologies that protect Westfield’s network, data, and users. You’ll work alongside experienced engineers to help automate security processes, evaluate new tools, and support initiatives that improve visibility, detection, and response capabilities.   What You’ll Do •    Assist in configuring, maintaining, and monitoring security tools and systems. •    Support automation efforts to streamline security workflows. •    Participate in testing and evaluation of emerging security technologies. •    Help document processes, playbooks, and configurations. •    Collaborate with other teams on projects that improve security posture.   Applicants must be currently authorized to work in the United States on a full-time basis without employer sponsorship.     Job Responsibilities Assists the business unit in completing the tasks assigned to them, which often...

Job Summary As an Identity and Access Management (IAM) Intern, you’ll gain hands-on experience supporting enterprise-level IT security systems that protect our network and data. You’ll assist with designing, implementing, and maintaining IAM solutions, including user access controls, authentication protocols, privileged access management, and access provisioning based on Role-Based Access Controls (RBAC). You’ll also support access management processes such as user access requests, account provisioning, entitlement reviews, and automation initiatives. Interns will work with industry-leading identity tools and contribute to scripting and tool development to streamline manual IAM tasks, while collaborating with experienced analysts dedicated to protecting critical systems.   Applicants must be currently authorized to work in the United States on a full-time basis without employer sponsorship.     Job Responsibilities Assists the business unit in completing the tasks...

Job Summary The Technical Support Representative Intern, under direct supervision, is responsible for providing support with tier 1 and tier 2 incident resolution, change requests, and how-to requests reported to the IT Employee Helpdesk. The role documents resolutions in the ticketing system including correspondence with the customer, problem analysis, troubleshooting performed and resolution, and ensures proper closure of issues. The role is responsible for day-to-day customer technical support in the end user computing environment and provide initial assessment, triage, research, and resolution of tier 1 and tier 2 incidents and requests regarding the use of application software, hardware and/or infrastructure components. Applicants must be currently authorized to work in the United States on a full-time basis without employer sponsorship.     Job Responsibilities Assists the business unit in completing the tasks assigned to them, which often includes, but is not...

Job Summary Our Quality Engineers are the backbone of our agile teams, dedicated to perfecting every line of code and ensuring our software shines. Dive into the world of quality assurance and be part of a cutting-edge team that tests, troubleshoots, and transforms software into seamless, reliable solutions. You'll harness your skills in test automation, scripting, and problem-solving to identify and fix issues before they become problems.  Applicants must be currently authorized to work in the United States on a full-time basis without employer sponsorship.   Job Responsibilities Assists the business unit in completing the tasks assigned to them, which often includes, but is not limited to, project work and covering the day-to-day operations of the business unit. Participates in training programs, workshops, and on-the-job learning opportunities to enhance knowledge and skills related to the field or industry of the internship. Participates in summer internship program...

Job Summary The Personal Lines Market Underwriter, working under close supervision, is responsible for reviewing and analyzing insurance applications, generating profitable growth, and serving as the primary Personal Lines contact for an assigned group of agencies. The role pursues leads for new business pipeline, proactively engages and builds relationships with agencies in an assigned territory, reviews and approves new business within assigned authority level, analyzes books of business for assigned agencies and provides excellent customer service to agency partners.   Job Responsibilities Generates profitable growth and makes sound underwriting decisions for assigned agencies within clearly established guidelines. Ensures that policies are written in compliance with state and federal regulations regarding insurance policies. Serves as the primary contact for assigned agencies and serves as representative on cross-functional teams. Works closely with agents and...

Job Summary The Government Relations Intern will assist with employee grassroots engagement efforts, organizing logistics for on-campus political events, managing email lists, and updating the employee portal with relevant information. This role involves tracking regulatory bulletins and crafting concise internal updates on political, regulatory, and legislative developments. Additionally, the intern will monitor news sources, particularly social media, to identify relevant updates, participate in trade association meetings to take notes, and ensure alignment with the government relations team. Occasional travel may be required for special assignments, training, or inter-office projects.   Job Responsibilities Assists the business unit in completing the tasks assigned to them, which often includes, but is not limited to, project work and covering the day-to-day operations of the business unit. Participates in training programs, workshops, and on-the-job learning...