24 quality analyst jobs found in Westfield Center, OH

Job Summary The Product Research Senior Analyst will play a key role in helping our Product Managers and Product Management Leaders utilize data to identify initiatives that drive profitable growth. In this role, you will pull together information from multiple sources, uncover trends and key performance drivers, and translate complex findings into clear recommendations. You bring curiosity, a problem-solver mindset, and the confidence to work independently while still collaborating closely with partners across the organization.   Job Responsibilities Partners with internal teams (e.g. Actuarial, Underwriting) and external partners in uncovering human-centered insights, and skillfully translates these insights into meaningful opportunities for new products. Conducts qualitative and quantitative ethnographic research to uncover the most critical unmet needs and uncertainties affecting business owners and their operations. Aids in the synthesis of research activities to...

Job Summary The Senior Actuarial Analyst in Commercial Lines, working with limited supervision, conducts complex analyses, provides recommendations, and leads special actuarial projects. The role applies highly technical actuarial acumen and skill set in completing assignments and works to improve processes in the actuarial department. The role researches and develops best practices pricing techniques to be implemented across the business, serves as a mentor to less experienced professionals, provides general expertise on market trends and product performance and adheres to internal and external compliance requirements/standards.   Job Responsibilities Directs actuarial projects while applying actuarial skills and knowledge of the Company's insurance products and operations. Completes research, ensures accuracy of calculations and analyses, and meets project deadlines. Completes all complex actuarial assignments by following standard processes in area of Commercial Lines...

The Reinsurance Senior Analyst , working under limited supervision, is responsible for collecting, preparing, and analyzing complex data to support reinsurance operations and strategy. This role supports reinsurance placements, contract administration, financial reporting, and recoveries, and provides analytical recommendations to the Reinsurance Manager to help meet business objectives. The position partners closely with underwriting, accounting, and external reinsurers to ensure accurate execution and reporting of reinsurance programs. Job Responsibilities Collects, analyzes, and maintains reinsurance renewal submission data, schedules, and supporting documentation. Reviews reinsurance contracts and supports analysis related to treaty and facultative placements. Makes recommendations to improve the quality, accuracy, and availability of reinsurance‑related data. Monitors, reviews, and analyzes large losses to assess reinsurance impact and ensure compliance...

Job Summary The Auto Physical Damage Claims Lead Appraiser works within significant limits and authority on Automobile Physical Damage (APD) and specialty equipment claim. The role appraises, analyzes, negotiates, and settles auto physical damage (APD) and specialty equipment claims requiring physical inspection while delivering quality customer service in a high volume, low to moderate technical complexity work environment. The role possesses highly technical skills and the ability to travel frequently for catastrophic response operations to inspect large specialty equipment losses. Westfield Auto Claims resolves first and third party personal and commercial auto claims involving auto physical damage, specialty loss equipment, and auto-related injury claims.   This position is responsible for handling losses involving Specialty Loss equipment. This includes, but is not limited to: Heavy-duty trucks   Trailers   RVs and campers   Boats   Construction equipment...

Driving the Transformation of Software & Quality Engineering Into a Next‑Generation, AI‑Enabled Capability Job Summary The Software Development Engineer of Test (SDET) is a highly technical, senior engineer role responsible for building modern, scalable quality engineering solutions across applications, APIs, and platforms. This role blends software development, SDET‑level automation, AI‑enabled testing, and quality architecture to accelerate delivery while improving product reliability.  Operating as a technical leader within agile teams, the SDET drives engineering‑first testing practices, partners with developers to embed testability into design, enhances CI/CD pipeline quality, and advances enterprise automation frameworks. This role is central to Westfield’s transition toward AI‑accelerated, developer‑aligned quality engineering—ensuring our teams deliver resilient, high‑quality software at speed.  The SDET does not manage people but serves as a technical mentor,...

Job Summary: The Product Development Senior Professional supports the formal product development life cycle for new products, product enhancements, and required insurance product changes. This role assists the Product Managers for assigned property and casualty insurance lines of business in developing product roadmaps and executing product strategy. This role will have either or both of the following responsibilities: Technical product development which includes insurance policy form and coverage development,   and supporting the advancement of other insurance product initiatives. Agile development and delivery responsibilities Technical Product Responsibilities: This role may include leading technical product development and management of core insurance products, which includes insurance policy forms and notices. If assigned technical product responsibilities, this role supports company and product strategy, profitability, and customer needs by developing new...

Job Summary The Commercial Lines Support Account Representative, working under close supervision, supports the Underwriting function. The role handles initial underwriting information, new business and renewal set up, processing, projects, communication assignments for various Commercial Lines products. The role makes underwriting decisions within assigned authority limits, coordinates aspects of reviewing and setting up new or existing business, obtains information from agents, processes and evaluates submitted requests for new business and renewals. The role also works cross functionally with Underwriters Leaders, agents/producers/other distribution partners (producers), as well as peers and business partners.   Job Responsibilities Handles underwriting information, new business and renewal set up, processing, projects, and/or communication assignments for Commercial Lines. Sets up new business and/or renewal business applications for quoting, coordinates timely...

Job Summary The Human Resources (HR) Internship is a 10-week developmental experience within the Westfield Human Resources department. The intern will have ownership of high impact project deliverables and assignments and work alongside HR team members with expertise in multiple disciplines across HR. The intern will have the opportunity to actively participate in the enterprise summer intern program, which includes learning workshops, community investment opportunities, leadership talks and summertime fun! The specific HR team and manager assignment will be determined closer to the start of the internship based on project prioritization. Projects will likely be a defined scope of work within Talent Management / Learning & Development, HR Operations, HR Business Partnerships, or Total Rewards. This internship will be on site with a hybrid schedule at our beautiful Westfield Center Ohio corporate headquarters.   Job Responsibilities Works on a project or projects that...

Job Summary: The Reporting & Analytics Specialist is responsible for designing, developing and maintaining financial and operational reports, dashboards and automated analytics solutions. Leveraging tools such as Power BI, Oracle OTBI, Oracle BI Publisher and Fusion Data Intelligence, this role transforms complex, multi-source data into accurate, timely and actionable insights that support business strategies and decision-making. The Reporting & Analytics Specialist collaborates cross-functionally to understand reporting needs, translate requirements into scalable reporting assets and enhance data integrity through structured control processes. This role is instrumental in driving reporting automation, process improvement and data governance within the organization.   Job Responsibilities: Design, develop and maintain dashboards and reports using BI technology, including data modeling, data transformation and visualization best practices.  Develop operational and...

Job Summary The Claims Senior Representative serves as a technical expert on claims adjusting and handles injury, material damage, negligence, compensability, damage, and coverage issues. The role determines coverage and investigates, analyzes, negotiates, and settles claims not requiring outside investigation. The role delivers quality customer service in a high volume, moderate complexity work environment and mentors less experienced Adjusters on the team. Westfield Casualty Claims resolves third party liability claims involving injury, property damage, construction defect, personal & advertising injury, and environmental cleanup - both pre-suit and in litigation.  This role is not eligible for visa sponsorship.   Job Responsibilities Determines whether proper coverage exists for the type of claim assigned.  Investigates thoroughly to obtain relevant facts concerning all aspects of the claim, such as coverage, liability, legal climate, potential exposure, and...

Job Summary The Commercial Lines Small Business Senior Underwriter, working under minimal supervision, represents the company among a defined territory of agencies with responsibility for the managing and servicing of a profitable renewal book of Commercial Lines business, while working to grow and strengthen technical underwriting ability. The role focuses on learning and mastering underwriting skills and actively participate in the monthly renewal strategy meeting. The role acts as an Account Steward for the customer and as a key point of contact for the agency, maintaining and implementing appropriate service strategies to deliver our customer service commitment to the customer. The role makes responsible decisions regarding risk acceptability and pricing and escalate issues as needed. The role also provides an agency service and maintain intra-company communications.   Job Responsibilities Manages the underwriting profitability growth and retention of new and renewal...

Job Summary The Hospitality Operations Senior Coordinator is responsible for coordinating the day-to-day operational activities at their assigned location(s) (e.g., Club, Blair Center, Westfield Inn, General Store, etc.). The role is responsible for scheduling and training assigned staff and performing line/floor duty work as necessary in the development of products and/or delivery of services consistent with predetermined quality standards. The role is responsible for ensuring smooth workflow, efficient task execution, and effective communication during their assigned shift.   Job Responsibilities Coordinates the daily operations of a designated Corporate Hospitality location, such as Blair Conference Center, Westfield Inn, Westfield Country Club, or General Store. Assists with daily delegation of duties and oversight of line employees in area of responsibility which may include Servers, Bartenders, Event Staff, Housekeepers, Food Service Workers, Golf Attendants,...

Westfield Country Club is proud to announce the job opportunity of Sous Chef. The Spring of 2026 will open with a brand-new clubhouse, a state-of-the-art kitchen, a new pool facility and kitchen, and an exciting new chef, menu, and concept. Join a new food and beverage team where personal development is a promise, where every member has the opportunity to contribute and learn, and where every member of the team is valuable.  This position is exempt. Salary is dependent upon experience, knowledge, and skill. Job Summary The Sous Chef supervises Food and Beverage professionals and is responsible for overseeing the efficient operation and management of the Food and Beverage Department within Westfield Country Club. The role is responsible for menu planning and production, staff leadership and development, expense management, purchasing and inventory management, safety, sanitation, and ongoing customer service excellence. The role collaborates with other culinary leaders and...

Job Summary The Strategy Lead is responsible for leading critical processes across the strategy lifecycle including strategy development, strategic planning, and trend monitoring.   In this role you will collaborate with leaders such as the Chief Financial Officer and the President & CEO to shape the long-term enterprise strategy.  You will also work closely with business segment leadership teams to define and advance the strategies and plans critical to their goals.    As part of the strategy function, you will  gain approval on strategy process recommendations with the Head of Strategy. In addition, you will collaborate with other teams at Westfield such as business intelligence, financial planning, information technology, marketing, and product management.     Job Responsibilities Handles the responsibility for the entire process development cycle, including design, execution, and continuous improvement of critical processes to support effective...

Job Summary The Commercial Lines Lead Field Underwriter, working under limited supervision, represents the company among a defined territory of agencies, with responsibility for the profitable production and ongoing management of commercial and agribusiness accounts utilizing advanced technical underwriting and sales ability. The role leads the account team to analyze new business opportunities from an exposure, pricing, service, and sales perspective, engaging all resources available to them. The role also manages the collaboration meeting process and work with independent agents to present and close the deal. The role may also develop and monitor key underwriting performance metrics and maintain the highest level of documentation for accounts.   Job Responsibilities Underwrites and collaborates on new and renewal commercial lines accounts and pre-qualifies customers and leads the account team to analyze new business opportunities from an exposure, pricing, service, and...

Job Summary The Product Development Professional, working under general supervision, is responsible for providing support to the product managers throughout the product development lifecycle, including maintenance and implementation. The role ensures that the intended rate, underwriting philosophy, and compliance regulations are followed on a state-by-state basis. The role utilizes insurance knowledge to develop and communicate rate and rule/form change specifications within a delivery environment, collaborating with IT teams to prioritize changes in accordance with the rate and rule/form change schedule. The role is also responsible for ensuring that quality solutions for key individual errors/defects are delivered on time. In addition, the role maintains forms and product templates for mandated language to be used globally and respond to ad-hoc business requests, such as coverage questions, product analysis, reviewing communications for accuracy, and conducting historical...

Job Summary The Claims Specialist works on highly complex claim assignments requiring specialized knowledge. The role handles activities including, but not limited to, coverage analysis, liability and damage investigation, litigation, and expense management. The role also evaluates claims for reserve and settlement, executes settlement strategy, negotiates settlements proactively, attends arbitrations and ensures appropriate file documentation. Westfield Casualty Claims resolves third party liability claims involving injury, property damage, construction defect, personal & advertising injury, and environmental cleanup - both pre-suit and in litigation.   Job Responsibilities Determines whether proper coverage exists for the type of claim assigned, investigates thoroughly to obtain relevant facts concerning coverage, liability, legal climate, potential exposure, and damages, and makes decisions on claim resolution. Determines the value of damage through physical...

Job Summary The Vendor Management internship provides experience supporting the analysis of strategic vendor performance, risk and other contractual commitments.  The intern will assist with coordinating the timely completion and follow-up activities for “health checks” with key vendors by working with a cross functional team from procurement, IT, claims, and/or any underwriting business units. The internship will build practical skills in analysis, communication and stakeholder coordination.   Job Responsibilities Assists the business unit in completing the tasks assigned to them, which often includes, but is not limited to, project work and covering the day-to-day operations of the business unit. Participates in training programs, workshops, and on-the-job learning opportunities to enhance knowledge and skills related to the field or industry of the internship. Participates in summer internship program events, including Lunch and Learns. Completes assigned tasks and...

Job Summary The ideal candidate for the Cloud Senior Engineer/Systems Senior Engineer position is a cloud-savvy, dynamic, and perpetual learner. They should bring robust experience in cloud environments like Azure and AWS, including hybrid integrations, subscription lifecycle management, and automation through Infrastructure as Code. Additionally, they must maintain a comprehensive understanding of enterprise infrastructure systems, with skills in configuring both physical and virtual servers, storage, and SAN systems.   As a Cloud Senior Engineer/Systems Senior Engineer at Westfield, you will play a pivotal role in our cloud-smart strategy, designing, deploying, and optimizing both cloud and on-premises infrastructure solutions to ensure robust integration, security, and compliance across our technology stack. A strong capability to automate processes through scripting languages such as PowerShell and Terraform is essential. You will collaborate with cross-functional teams to...

Job Summary Head of New Business Experience & Enablement is responsible for defining, owning, and evolving the end-to-end new business experience for Westfield’s independent agents. This role drives the strategy, design, and continuous improvement of how new business is submitted, quoted, underwritten, and bound — across all digital and traditional channels. Acting as the business owner for this experience, this individual will balance deep understanding of underwriting, product, pricing, operations, distribution, and marketing with design thinking and behavioral economics principles to deliver a uniquely simple and differentiated agent experience. The Experience Owner will partner closely with IT product teams to define the roadmap, prioritize enhancements, and ensure investments in platforms like Westfield’s proprietary online rating and underwriting system drive measurable improvement in ease of doing business. This includes leveraging AI and third-party data...