9 service center associate jobs found in Westfield Center, OH

Job Summary The Auto Physical Damage Claims Lead Appraiser works within significant limits and authority on Automobile Physical Damage (APD) and specialty equipment claim. The role appraises, analyzes, negotiates, and settles auto physical damage (APD) and specialty equipment claims requiring physical inspection while delivering quality customer service in a high volume, low to moderate technical complexity work environment. The role possesses highly technical skills and the ability to travel frequently for catastrophic response operations to inspect large specialty equipment losses. Westfield Auto Claims resolves first and third party personal and commercial auto claims involving auto physical damage, specialty loss equipment, and auto-related injury claims. This position is responsible for handling losses involving Specialty Loss equipment. This includes, but is not limited to: - Heavy-duty trucks   - Trailers   - RVs and campers   - Boats   - Construction equipment   -...

Job Responsibilities:  As an Application Development Associate Engineer, you will be working as a core member of the IT Service Management team to implement a new ServiceNow system. You'll be joining a small team working at the forefront of a new technology. Once implemented your role will be to support the system and will span responsibilities from configuring the system to building integrations and much more in between.  This is a great opportunity for someone who is looking to develop their skillset and work across IT teams.   Applicants must be currently authorized to work in the United States on a full-time basis without employer sponsorship.   Technical Skills and Responsibilities:   Experience with or ability to develop skills to support a variety of technologies and software solutions such the list below: JavaScript, Python, HTML5, CSS3, and related tools Integration technologies (REST API development, SOAP based web services) Database...

Job Summary The Risk Control Senior Professional is responsible for providing a full range of risk consulting services to assist writing and retaining profitable business. The role conducts consultation with the customers identified gaps to improve awareness and manage key risk issues. The role performs field and virtual interactions with customers to complete risk surveys and gather feedback that enables underwriting to make effective business decisions. The role is responsible for a defined set of assignments (e.g., assigned customers, workload management, resource support, underwriter meetings or other responsibilities) and independently performing a variety of duties, including potentially complex duties within established policy guidelines.   Job Responsibilities Plans, prioritizes, conducts, and provides a full range of risk evaluation and consulting services for business meeting department service level agreements with limited supervision. Utilizes experience and...

Job Summary The Risk Control Senior Professional is responsible for providing a full range of risk consulting services to assist writing and retaining profitable business. The role conducts consultation with the customers identified gaps to improve awareness and manage key risk issues. The role performs field and virtual interactions with customers to complete risk surveys and gather feedback that enables underwriting to make effective business decisions. The role is responsible for a defined set of assignments (e.g., assigned customers, workload management, resource support, underwriter meetings or other responsibilities) and independently performing a variety of duties, including potentially complex duties within established policy guidelines.   Job Responsibilities Plans, prioritizes, conducts, and provides a full range of risk evaluation and consulting services for business meeting department service level agreements with limited supervision. Utilizes experience and...

Job Summary The Account Representative, working under limited supervision, is responsible for performing a variety of customer service activities for agents and clients including answering customer inquiries, communicating/negotiating with the company, troubleshooting problems, handling renewals, and offering additional coverages. The role is responsible for supporting tasks associated with planning, preparation, documentation, and on-boarding of the new programs, as well as the ongoing relationship with the customers. The role also executes strategies to help build stronger relationships with current customers and new ones.   Job Responsibilities Performs a variety of customer service activities for agents and clients such as handling a variety of incoming customer calls and emails including the following, answering inquiries from customers including coverage questions, policy changes, quotes, billing issues, and other issues, taking incoming claims calls and handling...

In Personal Lines, your work contributes to something bigger . You are part of a team that values your voice , champions your growth, and provides room to work in ways that drive success. Guided by a clear strategy and strong partnerships, your work makes a meaningful difference for agents, our customers, and each other.    Rooted in Westfield's culture of trust, collaboration, and doing what's right , you are empowered to bring ideas forward and help shape what comes next.   Job Summary The Personal Lines Account Representative, working under limited supervision, is responsible for performing a variety of customer service activities for agents and clients including answering customer inquiries, communicating/negotiating with the company, troubleshooting problems, handling renewals, and offering additional coverages. The role is responsible for supporting tasks associated with planning, preparation, documentation, and on-boarding of the new programs, as well...

In Personal Lines, your work contributes to something bigger . You are part of a team that values your voice , champions your growth,  and provides room to work in ways that drive success. Guided by a clear strategy and strong partnerships,  your work makes a meaningful difference for agents, our customers, and each other. Rooted in Westfield's culture of trust, collaboration,  and doing what's right , you are empowered  to bring ideas forward and help shape what comes next.   Job Summary Our Personal Lines Internship program is committed to providing a learning environment that exposes the intern to both Underwriting and Product insurance operations. Work with a team where hard work pays off and original thinking is celebrated. As you support the Personal Lines Business Team with meaningful projects and other assigned day-to day activities during the coming summer, you will quickly learn that protecting our customer’s future is at the heart of what we do. We...

Job Summary The IT Manager is responsible for overseeing the organization's information technology systems and infrastructure.  The Quality Engineering Manager role is specifically responsible for leading and managing quality engineering on asset teams as they implement, enhance and support business applications and ensures the efficient delivery of high-quality, reliable software that supports critical business functions. The role collaborates with stakeholders to understand technology needs and provides recommendations on system improvements, upgrades, and cost-effective solutions. The role establishes and enforces IT policies and procedures, ensures compliance with data privacy regulations, and implements robust security measures to protect the organization's digital assets. The role also involves budgeting and resource allocation, vendor management, and fostering a culture of continuous learning and development within the IT team.   Applicants must be currently authorized...

Job Summary The Personal Lines Market Underwriter, working under close supervision, is responsible for reviewing and analyzing insurance applications, generating profitable growth, and serving as the primary Personal Lines contact for an assigned group of agencies. The role pursues leads for new business pipeline, proactively engages and builds relationships with agencies in an assigned territory, reviews and approves new business within assigned authority level, analyzes books of business for assigned agencies and provides excellent customer service to agency partners.   Job Responsibilities Generates profitable growth and makes sound underwriting decisions for assigned agencies within clearly established guidelines. Ensures that policies are written in compliance with state and federal regulations regarding insurance policies. Serves as the primary contact for assigned agencies and serves as representative on cross-functional teams. Works closely with agents and...