08/04/2026
The Casualty Claims Manager coaches and develops a team of 5-8 internal and external Claims Adjusters, Senior Claims Adjusters, and Claims Specialists responsible for the management, investigation, and resolution of claims, ensuring a high-quality work product, while continuously developing talent by assisting with the selection of top talent. The Casualty Claims Manager promotes a culture of claims customer service excellence where all are committed to providing differentiated customer experience.
The Casualty Claims Manager will also ensure that staff properly manage an appropriate caseload of files in accordance with company standards and IC 27-4-1/ORC 3901-1-54. This position would be a hybrid position required to work from the office 3 days per week and remotely 2 days per week.
Salary Grade (15) 93,695 - 119,460 - 145,226
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Leads and develops a team of Claims Adjusters,...
Western Reserve Group
Wooster, OH
Full Time
