10 customer center technical analyst jobs found in Worcester

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we  CARE  through our values,  Sustainability  initiatives and  inclusive corporate culture .   Our Workplace Services Department is seeking a 2nd shift Supervisor Facilities to join our growing team in the Worcester, MA office. This is a full time, exempt role.    POSITION OVERVIEW: With limited supervision this position develops and manages teams responsible for general service, building engineering, inter-office moves and / or grounds for their assigned shift; coordinating work, and assigning priorities for their teams and delegating as appropriate.  The Facilities Supervisor will take responsibility to develop / maintain a superior facility through advanced tasks such as overseeing the preventive and routine maintenance program for facilities equipment.  The Facilities Supervisor...

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we  CARE  through our values,  Sustainability  initiatives and  inclusive corporate culture .   Our Middle Market team is currently seeking an Underwriting Technician in our northeast territory. This is a full time, non-exempt role. This position is eligible for a hybrid arrangement.   POSITION OVERVIEW: This position reports to the MM UT Manager. Responsible for supporting the Middle Market Underwriters by prepping and servicing accounts within an assigned book of business. Servicing will include managing endorsements and may handle small accounts under their own authority letter. This position works in conjunction with the Middle Market Underwriter to strengthen agency relationships by providing prompt service to partner agents.   IN THIS ROLE, YOU WILL:...

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we  CARE  through our values,  Sustainability  initiatives and  inclusive corporate culture .   Our Middle Market team is currently seeking an Underwriting Technician in our northeast territory. This is a full time, non-exempt role. This position is eligible for a hybrid arrangement.   POSITION OVERVIEW: This position reports to the MM UT Manager. Responsible for supporting the Middle Market Underwriters by prepping and servicing accounts within an assigned book of business. Servicing will include managing endorsements and may handle small accounts under their own authority letter. This position works in conjunction with the Middle Market Underwriter to strengthen agency relationships by providing prompt service to partner agents.   IN THIS ROLE, YOU WILL:...

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we  CARE  through our values,  Sustainability  initiatives and  inclusive corporate culture .   Our Risk Solutions team is currently seeking a Senior Risk Solutions Consultant in our Northeast territory. This is a full-time, exempt role. Position is eligible for a fully remote arrangement.   POSITION OVERVIEW: Conducts high level technical evaluations and loss analysis of more complex prospective or existing policyholders in a consultative manner.  Identifies and analyzes exposures and controls. Delivers consultative and technical services to policyholders. Develops and delivers service strategies in collaboration with underwriting and agency partners to insureds.  IN THIS ROLE, YOU WILL: Conduct field surveys on prospect and existing policyholders and writes...

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we  CARE  through our values,  Sustainability  initiatives and  inclusive corporate culture .   The Hanover  is  seeking  a  strategic, collaborative, and execution   driven  CL Performance Innovation -  Director of Business Operations  to help guide and advance our broad and diverse Specialty lines portfolio. In this highly visible role,  you will  partner closely with senior leaders to shape  technology investments , streamline operations, and support key initiatives that drive growth and performance.     At The Hanover,  we are  committed to building a workplace where everyone feels valued and empowered. We believe that diverse backgrounds, perspectives, and experiences strengthen our organization and fuel innovation—and  we actively welcome...

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we  CARE  through our values,  Sustainability  initiatives and  inclusive corporate culture .   The Hanover  is  seeking  a  strategic, collaborative, and execution   driven  CL Performance Innovation -  Director of Business Operations  to help guide and advance our broad and diverse Specialty lines portfolio. In this highly visible role,  you will  partner closely with senior leaders to shape  technology investments , streamline operations, and support key initiatives that drive growth and performance.     At The Hanover,  we are  committed to building a workplace where everyone feels valued and empowered. We believe that diverse backgrounds, perspectives, and experiences strengthen our organization and fuel innovation—and  we actively welcome...

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we  CARE  through our values,  Sustainability  initiatives and  inclusive corporate culture .   The Hanover  is  seeking  a  strategic, collaborative, and execution   driven  CL Performance Innovation -  Director of Business Operations  to help guide and advance our broad and diverse Specialty lines portfolio. In this highly visible role,  you will  partner closely with senior leaders to shape  technology investments , streamline operations, and support key initiatives that drive growth and performance.     At The Hanover,  we are  committed to building a workplace where everyone feels valued and empowered. We believe that diverse backgrounds, perspectives, and experiences strengthen our organization and fuel innovation—and  we actively welcome...

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we  CARE  through our values,  Sustainability  initiatives and  inclusive corporate culture .   The Hanover  is  seeking  a  strategic, collaborative, and execution   driven  CL Performance Innovation -  Director of Business Operations  to help guide and advance our broad and diverse Specialty lines portfolio. In this highly visible role,  you will  partner closely with senior leaders to shape  technology investments , streamline operations, and support key initiatives that drive growth and performance.     At The Hanover,  we are  committed to building a workplace where everyone feels valued and empowered. We believe that diverse backgrounds, perspectives, and experiences strengthen our organization and fuel innovation—and  we actively welcome...

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we  CARE  through our values,  Sustainability  initiatives and  inclusive corporate culture .   Our information security team is currently seeking an Information Security Engineer to join our growing team in our Worcester, MA office in a hybrid work arrangement POSITION OVERVIEW: This engineer will join a team responsible for building, maintaining, and improving the organization’s threat detection and response capabilities. This Engineer will collaborate within the InfoSec team and across partner business units to improve our cybersecurity posture. A successful cybersecurity engineer is technically strong, communicates well, and is committed to building relationships to drive performance. Engineers are expected to work closely with engineers, analysts, and technicians, while...

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we  CARE  through our values,  Sustainability  initiatives and  inclusive corporate culture .   Our information security team is currently seeking an Information Security Engineer to join our growing team in our Worcester, MA office in a hybrid work arrangement POSITION OVERVIEW: This engineer will join a team responsible for building, maintaining, and improving the organization’s threat detection and response capabilities. This Engineer will collaborate within the InfoSec team and across partner business units to improve our cybersecurity posture. A successful cybersecurity engineer is technically strong, communicates well, and is committed to building relationships to drive performance. Engineers are expected to work closely with engineers, analysts, and technicians, while...