6 customer experience banker jobs found in Worcester, MA

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we  CARE  through our values,  Sustainability  initiatives and  inclusive corporate culture .   We are seeking a highly experienced Senior Solution Architect with deep expertise in the Property & Casualty (P&C) Insurance domain to lead enterprise-scale digital transformation initiatives in our Worcester MA office in a hybrid work arrangement.   POSITION OVERVIEW:   The ideal candidate will possess strong business and technical acumen, with a proven track record of designing and delivering modern insurance solutions across policy administration, claims, underwriting, billing, customer engagement, and distribution channels.    This role requires a hands-on architect who can bridge business strategy and technology execution while driving cloud-native, customer-centric,...

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we  CARE  through our values,  Sustainability  initiatives and  inclusive corporate culture .   We are seeking a highly experienced Senior Solution Architect with deep expertise in the Property & Casualty (P&C) Insurance domain to lead enterprise-scale digital transformation initiatives in our Worcester MA office in a hybrid work arrangement.   POSITION OVERVIEW:   The ideal candidate will possess strong business and technical acumen, with a proven track record of designing and delivering modern insurance solutions across policy administration, claims, underwriting, billing, customer engagement, and distribution channels.    This role requires a hands-on architect who can bridge business strategy and technology execution while driving cloud-native, customer-centric,...

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we  CARE  through our values,  Sustainability  initiatives and  inclusive corporate culture .   Our Claims Department is currently seeking a Director Casualty Claims to join our growing team. This is an exempt, full time, hybrid role.    POSITION OVERVIEW:  Responsible for the strategic oversight and typically managing and leading Unit Managers and their employees within a Claims line of business or region. Delivers effective leadership, technical direction, performance management, communication, relationship building, decision making, and customer service. Develops and drives execution of our strategic initiatives and our most important processes to deliver high quality service and results. Participates in special projects and assignments. Responsible for assessing the present and...

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we  CARE  through our values,  Sustainability  initiatives and  inclusive corporate culture .   Our Claims Department is currently seeking a Director Casualty Claims to join our growing team. This is an exempt, full time, hybrid role.    POSITION OVERVIEW:  Responsible for the strategic oversight and typically managing and leading Unit Managers and their employees within a Claims line of business or region. Delivers effective leadership, technical direction, performance management, communication, relationship building, decision making, and customer service. Develops and drives execution of our strategic initiatives and our most important processes to deliver high quality service and results. Participates in special projects and assignments. Responsible for assessing the present and...

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we  CARE  through our values,  Sustainability  initiatives and  inclusive corporate culture .   Our PL Underwriting team is currently seeking a Sr. Underwriting Manager in our Worcester, MA location.  This is a full time, exempt role. This role is a hybrid opportunity. POSITION OVERVIEW This position has responsibility for managing a group of employees within Personal Lines Underwriting. This role is responsible for overseeing the growth and profitability of the personal lines underwriting department. The role leads a team and builds a highly engaged workforce to achieve key business strategies of the organization. Additionally, they plan and oversee the implementation of business initiatives and programs, including underwriting acumen and world class risk decision...

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we  CARE  through our values,  Sustainability  initiatives and  inclusive corporate culture .   Our Personal Lines Underwriting team is currently seeking a Underwriting Manager in our Worcester, MA location. This is a full time, exempt role. This role is a hybrid opportunity. POSITION OVERVIEW This position has responsibility for managing a group of employees within Personal Lines Underwriting. This role is responsible for overseeing the growth and profitability of the personal lines underwriting department. The role leads a team and builds a highly engaged workforce to achieve key business strategies of the organization. Additionally, they plan and oversee the implementation of business initiatives and programs, including underwriting acumen and world class risk...