2 customer service call center representative jobs found in Worcester, MA

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we  CARE  through our values,  Sustainability  initiatives and  inclusive corporate culture .   Our Human Resources team is seeking a HR Associate to join their team in the Worcester, MA office. This is a full time, non-exempt role. This is a hybrid opportunity (2x a week in office, 3x at home). POSITION OVERVIEW: Under guidance of manager and other HR functional experts is responsible for processing and resolving standard and less complex employee & manager inquiries on a wide variety of HR policies and programs. Implement and execute day to day HR programs, policies, and practices. Requires knowledge of a wide range of HR functions. This position is expected to apply the standard procedures in resolving inquiries and is expected to escalate complex issues within the HR function for...

Job Summary: We are growing and hiring Customer Service Representatives to manage incoming customer queries and field questions regarding policy information. You will also process payments, modifications, and escalate complaints across a number of communication channels. A successful candidate would need to be high energy, customer centric, have a friendly demeanor, display empathy, patience and have experience working in the insurance industry, call center and proficient in computers. REMOTE OPPORTUNITY with multiple shift opportunities. Job Description: We Are : Covenir is a company with a startup attitude with the support of a corporation. In the last three years we have experienced tremendous growth and have quickly become one of the go to companies for business process outsourcing. You Are : Someone with a few years of call center/customer service/office support experience or someone with a lot of experience looking to make a career change. You enjoy working a...