12/16/2025
Our Operations team is currently seeking an experienced Agency Licensing Coordinator in our Worcester, MA location.
The Hanover Insurance Group has adopted a Hybrid work model that is 2 days in office, 3 days remote.
This is a full time, non-exempt role.
POSITION OVERVIEW:
The Agency Services Coordinator will report to the Licensing Supervisor and be responsible for the management and verification of agency and producer licensing records to ensure compliance with state laws, performing Due Diligence processes and executing agency appointments and contracts. Working closely with other Operational teams, Hanover Sales, and agency contacts, this individual will also support on-going maintenance of agency and producer records across various platforms and systems, generating user access in the form of log on IDs, agency management system downloads, terminations, authorizing new states and lines of business, and production codes. Strong problem...
The Hanover Insurance Group
Worcester, MA, USA
