133 jobs found in Cleveland, OH

Responsibilities Responsibilities: 1. Ensure that applications meet business requirements and systems goals, fulfill end-user requirements, and identify and resolve systems issues. 2. Review and analyze existing applications effectiveness and efficiency, and then develop strategies for improving or leveraging these systems. 3. Work effectively with business liaison to identify and analyze needs. 4. Attend fact-gathering sessions (when applicable), analyze and solve problems with some assistance 5. Work effectively with the project team to identify, estimate, prioritize and resolve issues 6. Develops business oriented data dictionaries. 7. Provide data input during an engagement that will impact scope and delivery 8. Provide input into the technical architecture and the data warehouse technology stack, as well as establish and follow through on data modeling and ETL standards 9. Work with internal teams to define an enterprise-wide data aggregation approach that...

Overview The Relationship Manager – Digital Distribution is responsible for managing and growing strategic relationships with digital distribution partners. This role ensures seamless integration of products and services across digital platforms, drives partner engagement, and supports revenue growth through effective collaboration and operational excellence.   Responsibilities Partner Relationship Management o Serve as the primary point of contact for digital distribution partners. o Build and maintain strong, long-term relationships to enhance partner satisfaction and loyalty. o Conduct regular business reviews and performance assessments with partners. Digital Integration & Enablement o Oversee onboarding and integration of products across partner platforms. o Collaborate with internal teams (Product, Technology, Sales) to ensure accurate and timely integrations. o Identify and resolve operational...

Description Summary: The Commercial Services Manager drives results through leadership of a team of professional service colleagues supporting assigned commercial verticals and portfolio. This role utilizes extensive knowledge of Commercial products and verticals to manage a team of first line service colleagues responsible for critical customer-facing activities, documentation, and servicing needs of Commercial customers. This position is responsible for decision-making and influence (sales, service, risk, customer experience), complexity of relationships, product and problem resolution, colleague leadership, and establishment of procedures, job aids and policies within Commercial Services. They are responsible for the development, training, colleague evaluations, assigning work and supervision of multiple direct reports and navigating through complex situations and “gray areas”. The Commercial Services Manager...

Description Summary: Our branch banking roles offer a welcoming and inclusive team environment where you are empowered every day to help our customers achieve their financial goals.  Our branch colleagues have an opportunity to share ideas and voice opinions that directly impact our customers, our bank, and our communities for the better.  As a Customer Experience Banker Non NMLS, you are a Financial Concierge for our walk-in customers.  You are responsible for retaining and growing consumer and business customer relationships by proactively identifying financial goals and needs, recommending appropriate deposit, and other banking products and services. Processes customer transactions accurately and efficiently and balances daily while providing exemplary customer service. Duties & Responsibilities: Providing excellent customer service and effectively resolving customer issues. Being proficient in...

Sign-On Bonus Opportunity of up to $1,000* Our Perks: Unlimited/Uncapped commission Lucrative incentive sales plans, bonuses and sales contests No Cold Calling- We have a high volume of inbound sales leads and walk in traffic Comprehensive paid training and licensing with continuous on-going training and mentorship Recognition culture Comprehensive Benefits package including medical, dental, vision and life insurance Retirement Plan: A 401K plan with a percentage of company-matched contributions Fitness: We reimburse up to $15 a month to an employee for their gym Employee Assistance Program: Confidential assistance to you or anyone in your household who is experiencing personal or professional problems — at no cost Extra Perks: Access to disability, hospital indemnity, health advocate program, universal life, critical illness, and accident insurance plans. We even offer pet insurance Our Company: Confie and its family of companies - Freeway,...

Overview Amtrust Financial Services, a fast-growing commercial insurance company, has an immediate need for a Talent Acquisition Specialist. The successful candidate will provide proactive recruitment and support for our service offices in the US. The successful candidate will work to provide hands-on full life cycle recruitment for internal client groups with high volume recruitment needs. Source, assess, and recruit candidates for openings at all levels. Develop and implement innovative and cost effective recruiting strategies for positions. Work with other members of the recruiting team on corporate wide recruitment projects and initiatives.   This position is hybrid out of our AmTrust office. 4 days in the office, 1 day work from home. Responsibilities Full-cycle recruitment to include: job description development, job posting, sourcing, interviewing, reference checks and offer negotiation. Builds and maintains...

Overview The Corporate Underwriting Specialist plays a critical role in helping drive profitable growth by serving as a subject-matter expert on underwriting appetite, guidelines, and best practices. This role partners closely with Product, Regional Underwriting, Sales teams to ensure risks are evaluated consistently, efficiently, and in alignment with the company’s strategic objectives. The position focuses on improving underwriting clarity, operational efficiency, and top-line growth—without sacrificing underwriting efficacy or profitability. Responsibilities Leverage industry segment data to drive profitable top‑line growth by helping teams identify and target classes of business aligned with our appetite. Educate the field on cross‑sell strategies, eligible industry segments, and how to effectively assess opportunities. Support Product by providing insight to help adjust underwriting appetite based on portfolio...

Overview Summary: The Business Analyst will support the Client Services Management team to develop and deliver client facing metrics to provide a proactive consultative service.  The analyst will work with the Client Experience team to support them in identifying trends, outliers, opportunities, and successes in a client’s claim data.  The analyst will report to the Manager, Client Services  to expand the client facing analytics program and continuously enhance the approach based on industry need and claim capabilities. The right candidate will bring a balance of analytical, execution, and communication skills to the table. Maintains a solid understanding of AmTrust’s mission, vision, and values. Upholds the standards of the AmTrust and Claims organization. Responsibilities C ollaborate with corporate business partners to align on metric derivation and source for client facing metrics Identify data and metrics to further...

Description This position can be located at any Huntington Bank Corporate office location. Summary:  The Managing Director – Project Finance and Infrastructure PM Team Leader (“Team Lead”) is a group leadership position. This role will lead a team of Portfolio Managers responsible for the management and oversight of the project finance credit portfolio at Huntington Bank, including new deal execution to support the group’s growth strategy. The Team Lead will serve as a subject matter expert in the PFI (including renewable energy, solar, Natural Gas Electricity Generation, Electric Transmission, and Public Private Partnership) and work closely with Relationship Managers as well as Credit Risk to drive profitable growth while protecting the Bank. The candidate will bring extensive industry knowledge and proven leadership skills to drive portfolio risk management and deal execution, and support the strategic...

Description Summary: Our Commercial Real Estate (CRE) Relationship Manager III will focus on developing, maintaining and expanding new and existing CRE customer relationships. Duties & Responsibilities: Serves as the point person in determining the customer's needs and meeting them through the seamless delivery of the Bank's products, services and associated resources. Develops and maintains profitable customer relationships within a specific targeted market segment by coordinating all sales and service efforts. Maintains knowledge of all Bank products and continually develops product expertise. Responsible for ensuring the optimizing of all customer relationships which entails developing revenue growth through generation and cross selling of all applicable Bank products including deposits, loans, and services within Huntington's other lines of business. With proficiency in credit fundamentals,...

Overview We’re looking for a creative, organized, and data-driven Social Media Specialist to join our marketing team. This role is ideal for someone who brings energy and curiosity to their work, enjoys building community, and is eager to learn while contributing fresh ideas.   In this role, you’ll assist with strengthening our brand presence and engagement across global social media platforms, using performance data and insights to guide content decisions and continuous improvement. You’ll help manage and optimize content across key platforms (such as LinkedIn, Instagram, Facebook, and others as needed), ensuring consistency with brand voice, tone, and best practices in a regulated industry.   You’ll research trending topics, platform trends, and cultural conversations, then translate them into relevant, insurance-focused content that informs, engages, and adds value to our audiences. You’ll also support social listening and sentiment monitoring, helping...

Description Summary: The Commercial Relationship Service Specialist II is the primary point of contact for assigned Commercial customers and Relationship Managers. The CML RSS II works independently and in partnership with the Relationship Manager by providing a best-in-class experience for a diverse Commercial portfolio. The CML RSS II applies knowledge and understanding of customer and product onboarding to enhance relationship management, retention, and deepening sales. Duties and Responsibilities: First-line decision maker who will mitigate issues/questions being elevated to management and/or resulting in customer impact; keeps Deal Team abreast of material changes and risk. Responsible for identifying, researching, analyzing, and resolving complex problems by utilizing resources and critical thinking to independently ensure adherence to bank policies, procedures and retain relationships. Utilizes...

We are seeking a dynamic and customer-focused Customer Service Representative (CSR) to join our team. In this role, you will serve as a primary point of contact for customers, providing accurate information, resolving inquiries, and delivering an exceptional service experience. The ideal candidate is enthusiastic about helping others, demonstrates empathy and professionalism, and communicates effectively across multiple channels. Successful CSRs are adaptable, detail-oriented, and skilled at problem-solving, ensuring customer concerns are addressed efficiently and thoroughly. Your Impact: Respond to incoming customer inquiries via phone, chat, and email in a timely and professional manner. Assist current and prospective customers with policy interpretation, claims inquiries, and   premium/billing-related   matters. Review and interpret insurance policy terms to determine coverage eligibility. Clearly explain policy details and ensure customer understanding by...

Overview This underwriting role supports national payroll agencies and digital distribution partners within a rapidly growing division of AmTrust, offering meaningful opportunities for career advancement. The position emphasizes exceptional customer service, including quick and accurate submission review in a fast-paced, high-volume environment. Multi-line underwriting of BOP, Workers’ Compensation, Cyber and EPL new business opportunities. This position requires a self-motivated professional who can work independently with minimal oversight while also collaborating effectively within a team and assisting colleagues as needed.   *This position does require a hybrid work schedule, preferably out of our Cleveland office (four days per week in office). However, we are also open to fully remote candidates with experience ideally located near our top partners in Tucson/Phoenix, AZ; Rochester, NY; and/or Pittsburgh/Allentown, PA.*...

Overview AmTrust North America, Inc. is seeking a full-time Paralegal-II for its Litigation Department. This position will support multiple Litigation Department units. The Paralegal will maintain a solid understanding of AmTrust’s mission, vision, and values and uphold the standards of the AmTrust organization. Responsibilities Responsibilities: 1. Facilitate referrals from business partners to the Litigation Department units. 2. Monitor, prioritize, triage and respond to group email box communications. 3. Referral intake, set up and creation in the Litify case management platform. 4. Communicate with business partners to ensure accuracy of the referral data. 5. Identify, extract and upload appropriate file documentation supporting referrals into case management platforms and trackers. 6. Manage Litigation Department Sharepoint trackers, with intent to migrate all information into Ltify. 7. Work with Litify...

Job Description Department: Transportation Industry Accounts Location: Cleveland, OH | Melbourne, FL About Acrisure: Acrisure is a global Fintech leader that combines the best of humans and high tech to offer multiple financial products and services to millions of businesses and individual clients. We connect clients to solutions that help them protect and grow what matters, including Insurance, Reinsurance, Cyber Services, Mortgage Origination and more. Acrisure employs over 17,000 entrepreneurial colleagues in 21 countries and has grown from $38 million to $4.3 billion in revenue in just over ten years. Our culture is defined by our entrepreneurial spirit and all that comes with it: innovation, client centricity and an indomitable will to win. Job Summary: Join our team as a Commercial Lines Account Manager, where you’ll play a key role in supporting our transportation industry accounts. In this role, you will: Apply creative analysis strategies...

Overview Are you intrigued by exploring the ways that insurance can help business’ flourish? As an Accounts Receivable Representative, you are the human connection to AmTrust Financial: energic, thoughtful, and professional. You will answer questions about our products and services, enhancing business owners’ abilities to manage their insurance needs as they’ve come to expect from AmTrust Financial. Is this where you want to begin your career with AmTrust Financial, or where you want to end up? Either way, we’re committed to helping employees explore their potential.     The successful candidate will be responsible for processing accounting policy functions, answering incoming questions via phone or chat, and supporting both internal and external customers. Provide resolutions by utilizing company policies and product knowledge while making quick and accurate decisions. Responsibilities Master product expertise to deliver...

The next part of your journey is right around the corner — with The Standard. A genuine desire to make a difference in the lives of others is the foundation for everything we do. With a customer-first mindset and an intentional focus on building strong teams, we’ve been able to uphold our legacy of financial stability while investing in new, innovative technologies that support the needs of our customers. Our high-performance culture focused on operational excellence thrives thanks to remarkable people united by compassion and a customer-first commitment. Are you ready to make a difference? Job Summary Our Employee Benefits sales team is growing!  This is your opportunity to accelerate your success as our next Employee Benefits Sales Professional . The territory, consisting of the greater Cleveland, OH area and Pittsburgh, PA , offers the ideal mix of opportunities, from well-established mature business relationships with area producers to robust market...

Overview The Business Systems Analyst serves as a strategic partner, leading the alignment of complex business needs with advanced IT solutions. In this senior capacity, the BSA II takes ownership of eliciting, analyzing, validating, and managing the comprehensive requirements of diverse stakeholders, including executive leadership, customers, and end users. The analyst not only drives collaboration between stakeholders and technical teams but also ensures that system solutions support and advance organizational strategy.   Responsibilities Serve as the lead liaison between executive stakeholders and IT teams, ensuring strategic alignment throughout the project lifecycle. Translate complex business requirements into functional specifications for commercial insurance systems. Provide subject matter expertise and strategic guidance across assigned domains and initiatives. Collaborate with cross-functional teams to manage...

Description This role is primarily remote in the State of Ohio except for required appearances in the North/Central part of the State.   At Liberty Mutual, we’re committed to delivering exceptional legal services to our customers around the world, working to uphold and protect our policyholders’ rights and positively impacting our business. As an Associate Attorney at Liberty Mutual, you’ll join a diverse team that values a healthy work/life balance and enjoy benefits that include eligible performance bonuses, 20 days of flexible time off each year, personal holidays, and a 401(k) plan with matching contributions. If you’re looking for a place to build a long-term career while making a positive difference, consider joining our legal team where you’ll represent Liberty Mutual and our policyholders in moderately complex civil litigation matters involving claims for monetary damages or compensation for personal injuries or property damage of moderate value....