38 jobs found in Jacksonville, FL

Responsible for providing professional customer service to insureds and accounts while adjudicating credit protection and debt cancellation claims. Allocates time between claim adjudication and claims customer service, reviewing submitted information, coverage, and documentation in a timely manner. Minimum Qualifications: High School Diploma or equivalent. 2 years’ experience in claims and/or other related claims processes. Customer Service training is imperative since we communicate verbally on the phone and in written correspondence. Fraud Awareness training and Claims Experience required.   Insurance Certifications, designations or licenses preferred, not required. Primary Job Functions: Enter and adjudicate claims by reviewing documentation and determining appropriate action (pay, pend, or deny) in accordance with policy provisions, exclusions, and eligibility criteria. Dynamically allocating time between claim adjudication and inbound...

Primarily responsible for providing exceptional customer service to our clients. Take incoming calls using our Web Warranty/Web Claim program. Review claims for approvals, distribution of authorizations or sending of denial letters. Helps to enforce contractual requirements impartially and expeditiously. Adjudicate, investigate and/or deny claims by verifying submitted information, coverage issued, and other pertinent information. Identify claims of a potentially fraudulent nature and refer to management for review. Monitor and process claims to meet the demands of a production environment and to adhere to established service standards. Process claims via our phone and portal systems using Web Warranty/Web Claims program Handle customer service questions or transfer call to appropriate numbers Adjudicate claims based off the terms and conditions of the service contract Follow-up with Service Providers and Technicians for required claims information Complete Claim...

Job Description Reporting to the Senior Vice President, Treasurer, the Director of Treasury & Investments is responsible for oversight of both the Treasury and Investments functions. Provide general financial oversight, with particular attention to planning, budgeting, and reporting on the operational cash position and investment portfolio, with particular attention to corporate liquidity and risk management related to the company's financial activities. Direct oversight of a team responsible for processing daily cash and investments transactions. Coordinate information flow between finance, treasury, accounting, tax, custodian banks, and third-party investment managers. Review investment reports, portfolio analytics, and market updates and support oversight of portfolio positioning, duration management, and credit exposure.  Duties and Responsibilities for Treasury: Support the Treasurer in managing liquidity, cash forecasting, capital deployment, capital planning...

Job Description: The Financial Analyst – Treasury & Investments is responsible for a variety of duties within both the Treasury and Investments functional areas. At the high level, these can be categorized as supporting investment accounting, investment portfolio oversight and analysis, daily treasury processes, and assisting in the building and maintenance of various spreadsheets needed throughout the group. The Financial Analyst – Treasury & Investments works closely with the internal Treasury & Investments team to help ensure accuracy and efficiency in financial reporting process, payment process, and all data, reporting, and analysis surrounding the investment portfolio. The role will have substantial interaction with both other departments within the Company (including but not limited to finance, accounting, tax, internal audit, underwriting, claims, legal, and IT) as well as various external parties (banking partners, investment advisors, etc.).  Duties and...

We are seeking an Enterprise Technical Support Engineer with strong Insurance industry expertise to join our team.  This role is critical in providing exceptional technical support to our enterprise and insurance clientele, serving as a dedicated technical liaison. You will collaborate closely with teams across Solution Engineering, Sales, Product, and Engineering to deliver an outstanding, white-glove support experience for high-value customers.  A key focus will be supporting custom-built solutions and ensuring that our Insurance vertical receives domain-aware guidance, insights, and technical troubleshooting.  Key Relationships Internal Solutions, Engineering, Sales, Customer Success, Product, Engineering, & Technology (PET), Commercial Systems, and Marketing  Qualifications 5 Years experience in a Technical Support role for business-critical technical product.  2+ years working with or supporting Insurance customers or within the insurance industry....

  When someone needs insurance coverage for the unique, the unusual, or the unconventional, they come to Burns & Wilcox. Burns & Wilcox offers unparalleled resources and exposure for those looking to excel in the specialty insurance industry. We are looking for candidates with an entrepreneurial spirit and drive for career advancement to join our team as a Personal Lines Underwriter. This is an outstanding opportunity to grow a book of business by selecting and writing new business through the cultivation of client relationships. Responsibilities Build, maintain, and grow a book of business Manage agency relationships and serve as lead client contact Create and execute marketing plan to increase new and renewal business Rate, quote and bind each risk to determine acceptability, coverage, and pricing for large or complex renewals as well as new business Develop and submit underwriting referrals to...

It’s a great time to join AAA The Auto Club Group!   JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   Why Choose a Career with the AAA The Auto Club Group (ACG) You are someone who enjoys helping others, solving problems and providing great customer service. A job that provides variety and independence is exciting to you, but more than anything else, you are looking for a place to have a career that allows you to provide for you and your family. At AAA The Auto Club Group (ACG), you will find that and a place to call a “home away from home”. Continue reading to see what our Roadside Assistance Technician opportunities are all about! A day-in-the-life of a Roadside Assistance Technician As a Roadside Assistance Technician, you will be a part of our Emergency Roadside Assistance team. We consider our Roadside Assistance Technicians “Everyday Heroes”. Why, you...

When it comes to making a meaningful difference in the lives of our customers and employees, USAble Life is always ready.  We are a diverse group of individuals working together to go the extra mile. Through our DEI initiatives, employees feel empowered to bring their talents and voice to our culture. Our passion for delivering the best products is matched only by our passion for our people. We are committed to making a meaningful difference in the lives of others which extends beyond our office walls. USAble Life has a long tradition of supporting our communities, and we’re proud of the fact that our employees share that commitment.  We have been recognized as a “Best Places to Work” in Arkansas, Florida, and Hawaii. You’ll be rewarded with opportunities for personal and professional development and opportunities for advancement.  This, coupled with our engaging culture and a comprehensive benefits package, ensures we are committed to our employees.    Check out how...

The Business Relationship Manager is responsible for building and maintaining positive relationships with internal and external customers, understanding the complex nature of the company’s business and products offered, and aligning business and system requirements for receipt and processing of bordereau files for sales/cancels and/or claims.  Complete processing reconciliations to include research and resolution of differences and applying and tracking receivables.  The Business Relationship Manager pro-actively manages the overall operational relationship with MGA’s/customers/accounts and is a trusted partner working directly with our Sales, Underwriting, and Financial teams.  Minimum Qualifications: Bachelor’s Degree in Accounting and/or Business, Computer Science, Information Systems or equivalent work experience. At least 3 years of experience in account management, client relations, or operation support within insurance, finance or related industry. Primary Job...

It’s a great time to join AAA The Auto Club Group!   JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   Looking to take your sales career to the next level?  Join America’s most trusted brand with over 100 years of service as an Insurance Sales Agent—no insurance background required. If you have strong-proven sales skills and the drive to succeed, we’ll provide the training and support you need to launch a rewarding career. What we offer: Competitive base pay + uncapped commission + performance bonuses Average annual earnings $57,000-$87,000+ Unlimited commission potential Elevated commission payout (first 15 months) Supplemental Pay paid monthly Additional $200/week for months 0-2 Additional $150/week for months 3-4 Additional $100/week for months 5-6 New Hire On-Pace Bonus  Non-exempt (overtime eligible) Competitive benefits packages...

The Compliance Analyst will assist with the ongoing administration of compliance to support the sale of products offered by Fortegra and its partners. Assist in the research and evaluation of state insurance laws, regulations, and bulletins as well as lender requirements to implement appropriate procedures to ensure compliance in all states and jurisdictions. Minimum Qualifications: Bachelor’s degree or equivalent experience. 3-5 years’ experience in insurance, corporate compliance or legal field. Primary Job Functions: Assist in the product consumer form/contract review process (inclusive of service contracts for automotive and consumer goods, home protection, limited warranties, and motor club programs). Provide recommendations to Compliance management for improvements and utilization. Proactively identify process/service improvement opportunities/efficiencies and make decisions or recommendations on the best course of action for new processes or...

Fortegra is building a next-generation engineering capability focused on AI-accelerated development and rapid application delivery. We are seeking Full Stack Engineers who thrive in fast-moving environments and have deep experience designing, building, and deploying enterprise-grade applications. The ideal candidate is a high-agency engineer with strong expertise in React-based front-end systems, modern backend frameworks, and secure public-facing application architecture, combined with hands-on experience using AI-driven development tools and agentic coding workflows.  Domain experience in Insurance or Financial Services is a big plus. If you are excited about using tools like Claude Code, GitHub CoPilot, Cursor, Lovable, Replit, and other AI-native development tools to dramatically accelerate product development, we want to talk to you.   What You’ll Do:     Build and Ship Production Applications:   Architect and develop enterprise-grade full stack...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown  is seeking an Office Assistant to join our growing team in  Jacksonville, FL!   In this role, the Individual acts as the first impression for the office and performs clerical duties to support the office. How You Will Contribute:    Answer incoming and ring-back calls in a courteous, timely, and professional manner. Sort and distribute daily mail; Front-end scanning to AMS. Distribute incoming electronic faxes. Prepare outgoing mail. Maintain Reception / Mailroom areas in an organized, clean and professional manner. Build relationships with vendors to get the best products and price Coordinate service and supplies for office equipment. Assist all departments as needed Executive Assistant to Profit Center Leader Special Office Projects as needed. Other duties may be assigned....

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Hull & Company is seeking an Associate Broker to join our growing team in Jacksonville, FL .  Works directly with an established broker, with the expectation their ultimate role will be that of a broker after a limited training period.  Under general supervision from PCL, individual’s primary duties are in the analysis of market research information and in the sell and renewal of business. Develops and utilizes creative strategies based on analysis to produce new and renewal business. How You Will Contribute:   Build, expand and solidify relationships with clients and lead appropriate resources to address client needs, including risk and resolution of underwriting or policy issues. Develop and successfully acquire new business revenue from new and existing clients. Obtain prospects and actively pursue and create...

This position will support both the Compliance leaders in both admitted and surplus lines programs. The analyst will be responsible for (i) issuing policies, certificates and supporting materials and (ii) filing and interacting with State Insurance Departments when necessary. In addition, this position will monitor insurance regulatory changes impacting the compliance requirements of our companies, product filings, or distributing agents, including communications internally and externally to MGUs and TPAs. Lastly, the analyst will be responsible for testing certificate programming and rate verification while tracking the implementation of new forms and rates. Minimum Qualifications: Bachelor's degree or equivalent experience At least 3 years' of experience in insurance compliance AINS, CPCU preferred Primary Job Functions: For admitted P&C and Life programs, file forms and rates with State Insurance Departments for approval and interacting with those...

Responsible for leading and overseeing compliance functions supporting Specialty Insurance, including both Admitted Property & Casualty and Surplus Lines offerings. Responsibilities include conducting regulatory research, overseeing program development, reviewing and approving forms and rates, managing DOI filings and objections, and providing compliance advisory support throughout program lifecycles. This role partners with stakeholders across Fortegra, including Underwriting, Operations, Actuarial, Licensing and Claims to ensure state-specific compliance and adherence to all applicable insurance laws and regulations. Qualifications: Bachelor's degree or equivalent experience Requires extensive (7-10 years) experience in insurance compliance Strong Surplus Lines experience preferred Familiarity with State laws and DOI regulations relating to E&S products and admitted P&C insurance products Familiarity with agent licensing and related requirements....

The Vehicle Service Contract Specialist will handle incoming claim calls and determine coverage in accordance with contract terms. They will review repair shop diagnoses and estimates to evaluate coverage and determine if inspections are necessary. Additionally, they will provide exceptional customer service throughout the claims process. Minimum Qualifications: High School Diploma or Equivalency required. 2 plus years of experience repairing as vehicle technician and /or service department.  Industry certification a plus. (Factory training and ASE’s certification). Communicate claim decisions—approval or denial—clearly to customers, along with next steps. For covered repairs, obtain and review estimates to facilitate timely payment authorization. Verify accuracy of labor times and parts pricing within repair estimates. Negotiate scope of work and pricing with repair facilities when needed. Meet service level agreements (SLAs) for call handling and claim...

The Business Relationship Manager is responsible for maintaining a positive relationship with customers, identifying customer needs and ensuring that the service provider is able to meet these needs with an appropriate catalogue of services. The Business Relationship Manager works closely with the Service Level Manager. Minimum Qualifications: Bachelor’s Degree or equivalent work experience. 7-9 years experience engaging Business stakeholders regarding Client initiatives. Primary Job Functions: Process incoming cash receipts for assigned Customers. Perform premium, commission, and accounts receivable reconciliations as needed on an inception-to-date, month-to-date, or year-to-date basis for assigned Customers. Assist with audit requests. Maintain internal and external Customer Relationships. Ensure that the service provider continues to understand the needs of existing customers and establishes relationships with potential new customers. Identify...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking a Commercial Lines Account Manager to join our growing team in Jacksonville, FL!   The Commercial Lines Account Manager is responsible for servicing commercial insurance accounts by reviewing renewals, processing policy documents, responding to client requests, ensuring compliance with underwriting guidelines, and maintaining strong relationships with clients, carriers, and internal teams. How You Will Contribute:   Process daily mail, including faxes and e-mail, for assigned accounts Answer and process all telephone requests for assigned accounts Enter all required data into system to maintain current file data on all assigned accounts Review commercial applications, renewal requests and endorsements for adherence to underwriting authority and guidelines as established by the company’s...

  When someone needs coverage for the unique, the unusual, or the unconventional, they come to Burns & Wilcox. Burns & Wilcox offers unparalleled resources and exposure for those looking to excel in the specialty insurance industry. We are looking for candidates with an entrepreneurial spirit and drive for career advancement to join our team as a Commercial Lines Underwriter. The Commercial Lines Underwriter will have the opportunity to grow a book of business by underwriting new commercial business and increasing renewal business through the cultivation of client relationships.   Responsibilities Build, maintain, and grow a book of business Manage agency relationships and serve as lead client contact Create and execute marketing plan to increase new and renewal business Rate, quote and bind each risk to determine acceptability, coverage, and pricing for large or complex renewals as well as new business...