445 jobs found in Michigan, USA

The Customer Service Representative is responsible for addressing client and/or provider inquiries via email, fax, telephonic, or written correspondence ensuring adherence to contractual and state guidelines as well as client instructions.  This is a hybrid role. This role requires internet upload and download speeds of at least 80Mbps. ESSENTIAL FUNCTIONS & RESPONSIBILITIES: Answer phone calls, return phone calls Answer emails from clients, providers and internal referring offices Review previous history of the provider in MedCheck, Scheck and SalesCloud Consult with Supervisor or other departments to clarify answers to inquiries Contact provider to discuss findings at the appropriate level Maintain reports and spreadsheets as needed Additional duties as assigned   KNOWLEDGE & SKILLS: Knowledge of Workers Compensation fee schedules and regulations Effective verbal and written communication skills Good organizational skills and...

Compliance Specialist Hybrid Work Schedule or Remote (Remote eligibility dependent on candidate location) Tokio Marine HCC - Public Risk Group, a member of the Tokio Marine group of companies, is a market leader in providing specialized insurance products for municipal entities. We cover cities, townships, villages, police department, prisons, fire departments and more. We serve the growing insurance and risk management needs of medium and large governmental entities and provide property and casualty insurance coverages in multiple states. Are you a detail‑driven insurance professional with a passion for compliance and problem‑solving? We’re looking for an experienced Compliance Specialist to join our growing team. In this role, you’ll manage nationwide regulatory filings, collaborate with business and legal teams, and help ensure our insurance products meet both state and federal requirements. You’ll play a key part in maintaining our reputation for integrity,...

  Kaufman Real Estate Management, the real estate arm for the H.W. Kaufman Group and its subsidiary companies, is expanding its department and seeking a commercial office building and residential maintenance technician. The ideal candidate will have; an extensive background in facilities and maintenance management of office properties, computer proficiency, excellent interpersonal, communication and organizational skills, and the ability to multitask in a fast-paced environment.   This person should place emphasis on positive tenant experiences and proactive management of owned assets while enhancing the value of our properties in the commercial and residential space. This person is a hands-on, innovative, problem solver with a drive to provide strong customer service. Responsibilities Assist in the upkeep and maintenance of executive residences  Management of the day-to-day tenant issues and maintenance for company owned...

The salary range for this job posting is $55,132.00 - $98,788.00 annually + bonus + benefits. Pay Type: Salary The above represents the full salary range for this job requisition. Ultimately, in determining your pay and job title, we'll consider your location, education, experience, and other job-related factors, and will fall within the stated range. Your recruiter can share more information about the specific salary range during the hiring process. While we prefer candidates who reside in Michigan, we'll consider those who reside in any of our listed payroll approved states with the specified experience. We may hire a senior level and the listed pay range is inclusive of both the non and senior level. This role reports to a Director, Workers' Compensation. Lost Time Workers' Compensation claims handling experience in Michigan is required. Are you a Referral? If you know a current Encova Insurance associate and would like to apply as a referral, please encourage...

The Doctors Company is seeking a Senior Director AI Security to join our team. This is a hybrid opportunity based in East Lansing, MI, Napa, CA, or New York, NY. The Senior Director, AI Security & Governance is responsible for establishing and operationalizing a unified AI security framework across all subsidiaries and third-party engagements, ensuring AI technologies are deployed with robust security architecture, clear governance accountability, and measurable risk controls aligned to regulatory expectations and enterprise risk appetite.   Qualifications:     10+ years in information security, with 5+ years in senior leadership roles. Demonstrated experience in AI/ML security, data security, or cloud security architecture. Experience operating within a regulated financial services or insurance environment. Deep understanding of: Secure SDLC and DevSecOps Model risk management concepts Identity and data protection controls in cloud environments...

Amerisure creates exceptional value for its partners, policyholders, and employees. As a property and casualty insurance company, Amerisure’s promise to our partner agencies and policyholders begins with a comprehensive line of insurance products designed to protect businesses, as well as the health and safety of every employee. With an A.M. Best “A” (Excellent) rating, Amerisure serves mid-sized commercial enterprises focused in construction, manufacturing and healthcare. Ranked as one of the top 100 Property & Casualty companies in the United States, we proudly manage nearly $1 Billion of Direct Written Premium and maintain $1.21 billion in surplus. Amerisure is currently recruiting for a Claims Customer Care Representative that will sit in our Farmington Hills, Michigan headquarters. The ideal candidate will possess the following skill set.  Summary Statement Sets up new claims for all lines of business from various sources. Handles all incoming calls and...

Description Summary: Our branch banking roles offer a welcoming and inclusive team environment where you are empowered every day to help our customers achieve their financial goals.  Our branch colleagues have an opportunity to share ideas and voice opinions that directly impact our customers, our bank, and our communities for the better.  As a Financial Relationship Banker, you play a key role in looking out for our consumer and business customers. You are responsible for retaining and growing consumer and business customer relationships by proactively identifying financial goals and needs and recommending appropriate deposit, loan and other banking products and services. Duties & Responsibilities: Providing excellent customer service and effectively resolving customer issues. Proactively identifies opportunities to grow customer relationships through pre-set appointments, Centers of Influence, a...

Description Summary: The Insurance Sales Specialist position requires basic technical and personal insurance product knowledge in the daily responsibilities of performing inbound and outbound phones sales using multiple insurance carriers.   This individual will be working each day with our internal segment partners to do what’s right for our customer’s insurance needs.  Educating our customers on insurance will be key to success.   Duties & Responsibilities: Sell personal insurance products to Individuals Inbound and Outbound calling to prospective clients Develop and maintain business relationships with internal and external referral sources. Meet goals for volume of quality new business quoted and written within company guidelines. Maintain up to date knowledge of products, services, technology and regulations. Performs other duties as assigned. Basic Qualifications: High School Diploma or...

OBJECTIVE Associate Property Claims Representative Objective To assure the consistent application of company procedures and practices in commercial, residential, farm property and property damage liability claim handling, so as to have a significant and positive overall effect on the company. To provide quality service to insureds and aid in the retention of business. To ensure that claims are properly investigated, evaluated and resolved within the company's contractual and legal obligations. To ensure timely service, while providing appropriate and equitable resolution to insureds, claimants and the company. RESPONSIBILITIES Associate Property Claims Representative Responsibilities Investigate, evaluate and control property and casualty claims under close supervision.   Acquire working knowledge of general procedures and good claim practices.   Acquire basic working knowledge of various types of buildings, construction,...

Perform a broad range of administrative duties for Vice President. Performs advanced, diversified and confidential secretarial and administrative duties while working within general established guidelines, using judgment and discretion. Prepares correspondence, memoranda, reports, etc. Initiates routine and some non-routine correspondence and memoranda.  Screens telephone calls and visitors and resolves routine and some complex inquiries.  Schedules appointments, meetings and travel itineraries and coordinates related arrangements. May prepare and distribute minutes of meetings. Utilizes the assistance of one or more lower level secretaries on a reporting or project basis. May facilitate corporate programs within assigned departments.  Other duties may be assigned. " Qualifications " High School Graduate or GED equivalent required. Three (3) years of secretarial or related experience required. Typing speed of 45 w.p.m. required. Proficient in the use of PC...

  The Workforce Management (WFM) Team Lead role operates within a fast‑paced, highly dynamic environment focused on driving real‑time performance and operational efficiency. This team plays a critical role in balancing service level expectations, staffing demands, and business priorities while responding quickly to changing conditions across the organization.   Perform administrative and basic leadership duties by planning, directing and coordinating daily activities of the department. Contribute to planning, creating and implementing the department’s vision and strategy aligned with the company’s strategic business plan. Assist in the development of corporate standards, technology architecture, technology evaluation and transfer. Manage one or more functions related to business and systems analysis, application development and process improvement.   Provide project management, technical leadership, and business consulting to corporate customers that build...

This position is responsible to assist in conducting operational, financial, and compliance audits/reviews of BCBSM, its subsidiaries as well as vendors, suppliers, and contractors of the company. Assist in conducting audits/reviews of BCBSM, its subsidiaries, vendors, suppliers, and contractors of the company which include identifying risks, controls to mitigate risks, testing of controls, writing audit reports and conducting exit conference meetings.  Assist in conducting various projects on behalf of the corporation to assess the control environment of each audit unit under close supervision within assigned time and budget deadlines. Participate in 1-2 divisional or departmental infrastructure projects per year. Assist in communicating the results of audits and/or projects to management (includes senior management). Maintain knowledge and a basic understanding of auditing principles, processes, methodologies, applications derived from standards for the professional...

Under the direct supervision plan, organize and monitor audit coordination activities according to departmental priorities.  Provide assistance to the primary audit coordination functions in obtaining, analyzing and compiling data for audits of BCBSM by external parties. Perform claim analysis, respond to Par Plan inquiries and other assignments as required to meet corporate, divisional and departmental goals and objectives. Plan, organize, direct and monitor audit coordination activities for external audits of small to medium ASC groups consisting of up to 200 claim samples. Coordinate Claims Recovery and Voluntary Employee Benefit Association (VEBA) and Control Plan audits; approximately 5 to 25 audits concurrently. Review and distribute questions from external auditors to appropriate departments and review the responses to validate their accuracy and completeness. Distribute questionnaires from external auditors and assist in compiling a corporate response. External...

Responsible for assisting and supporting management in the evaluation, recommendation, establishment, implementation and analysis of new and improved production workflows, work processes for systems, reporting and new products/programs to improve customer service levels and overall quality. Support the development, coordination, and implementation of projects to enhance the overall efficiency of operational procedures, methods, controls, and performance. Compile and analyze operational data to identify and resolve business problems. Utilize and maintain available reporting systems. Participate in systems testing, develop procedures/controls and provide recommendations for the ongoing improvement of the updated process. Provide leadership team with status updates on projects and issues. Communicate and recommend policy changes to achieve project objectives. Assist in documenting departmental procedures. Create and present reports and presentations to display operational...

Position Title Branch Banking Client Consultant I   Location Dearborn Heights, MI 48127   Job Summary A Branch Banking Client Consultant I provides customers with high quality, prompt, and professional financial services. Responsible for interacting with clients and providing exceptional service by greeting them as they enter one of our branches and providing them with the services needed to meet their financial goals. This role will process financial transactions in an accurate, efficient, and friendly manner while maintaining operational standards, and assist the team in meeting branch goals.   Job Responsibilities: Sales Performance: Support team efforts to achieve growth targets in financial performance (outstanding deposits, outstanding loans, non-interest income) and primary client acquisition. Actively seek and deliver the right client introductions to the right team member(s) to achieve growth targets and execute successful sales initiative C lient...

Position Title Recourse Source Specialist   Location Troy, MI 48098   Job Summary Pay Range: 86-112K This job is responsible for mitigating the bank’s potential repurchase-loss risk, and providing cost savings to the company by refuting Demands made by Investor, Servicer and /or Mortgage Insurance (MI) Company partners.   Job Responsibilities: Manage the bank’s Repurchase, Make-Whole, MI Deficiency, and MI Curtailment potential loss exposure.  Ensure timely appeal / repurchase in accordance with various Investor, Servicer, and MI Company requirements.  Communicate with internal / external business partners regarding Demand-level issues, deliver repurchase root-cause analysis to management peer group, conduct monthly (or as needed) pipeline status calls, and elevate issues as warranted.  Participate in regulatory exams to assist senior management in the representation of the Claims Mitigation function. Manage and coach a team of Auditors, Intake /Reporting / Funding...

Amerisure creates exceptional value for its partners, policyholders, and employees. As a property and casualty insurance company, Amerisure’s promise to our partner agencies and policyholders begins with a comprehensive line of insurance products designed to protect businesses, as well as the health and safety of every employee. With an A.M. Best “A” (Excellent) rating, Amerisure serves mid-sized commercial enterprises focused in construction, manufacturing and healthcare. Ranked as one of the top 100 Property & Casualty companies in the United States, we proudly manage nearly $1 Billion of Direct Written Premium and maintain $1.21 billion in surplus. Amerisure is currently recruiting for a Senior Fast Track Auto Claims Representative . This position will handle commercial auto with a predominant focus on resolving the material damage components of the claim but does not include any aspect of bodily injury exposures. The role will be a hybrid approach in the office. The...

Description Summary: Our branch banking roles offer a welcoming and inclusive team environment where you are empowered every day to help our customers achieve their financial goals.  Our branch colleagues have an opportunity to share ideas and voice opinions that directly impact our customers, our bank, and our communities for the better.  As a Customer Experience Banker Non NMLS, you are a Financial Concierge for our walk-in customers.  You are responsible for retaining and growing consumer and business customer relationships by proactively identifying financial goals and needs, recommending appropriate deposit, and other banking products and services. Processes customer transactions accurately and efficiently and balances daily while providing exemplary customer service. Duties & Responsibilities: Providing excellent customer service and effectively resolving customer issues. Being proficient in...

Description Summary: Our branch banking roles offer a welcoming and inclusive team environment where you are empowered every day to help our customers achieve their financial goals.  Our branch colleagues have an opportunity to share ideas and voice opinions that directly impact our customers, our bank, and our communities for the better.  As a Customer Experience Banker Non NMLS, you are a Financial Concierge for our walk-in customers.  You are responsible for retaining and growing consumer and business customer relationships by proactively identifying financial goals and needs, recommending appropriate deposit, and other banking products and services. Processes customer transactions accurately and efficiently and balances daily while providing exemplary customer service. Duties & Responsibilities: Providing excellent customer service and effectively resolving customer issues. Being proficient in...

A career at Auto-Owners is challenging and rewarding.  Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs. Job Description We offer a merit-based work-from-home program based on job responsibilities. After initial training in-person, you could have the flexibility of work-from-home time as defined by the leadership team. Auto-Owners Insurance, a top-rated insurance carrier, is seeking a motivated and detail-oriented Claims Analyst to join our Special Investigation Unit (SIU).   The SIU is a specialized team dedicated to protecting the integrity of the claims process. We work to identify and prevent insurance fraud through research, data analysis, and collaboration. Our efforts help ensure honest policyholders are treated fairly while protecting the company from financial and reputational risk.   This position is an excellent opportunity for someone early in their career who has...