11 bilingual customer service representative jobs found

The Customer Service Representative I (Bilingual-French) acts as the first point of contact for French and English-speaking customers, agents, and clients throughout the U.S. and Canada. You’ll use your knowledge of our products and services to provide professional, timely assistance and determine the appropriate actions to resolve inquiries. New hires receive three weeks of comprehensive training to learn our systems, procedures, and documentation standards—with ongoing support to ensure your continued growth and success in the role. Your Impact: Respond to customer, agent, and client inquiries via phone or web, handling account questions and concerns in both inbound and outbound interactions. Ensure timely, accurate follow-up and resolution. Resolve problems and verify insurance requirements while accurately entering information into internal systems. Process policies and related documents efficiently to ensure accurate workflow through the system. Assist...

The Customer Service Representative is responsible for addressing client and/or provider inquiries via email, fax, telephonic, or written correspondence ensuring adherence to contractual and state guidelines as well as client instructions.  This role requires candidates to live in Dallas, TX with internet upload and download speeds of at least 80Mbps.   ESSENTIAL FUNCTIONS & RESPONSIBILITIES: Answer phone calls, return phone calls Answer emails from clients, providers and internal referring offices Review previous history of the provider in MedCheck, Scheck and SalesCloud Consult with Supervisor or other departments to clarify answers to inquiries Contact provider to discuss findings at the appropriate level Maintain reports and spreadsheets as needed Additional duties as assigned   KNOWLEDGE & SKILLS: Knowledge of Workers Compensation fee schedules and regulations Effective verbal and written communication skills Good...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Bridge Specialty Group   is seeking a   Property & Casualty Associate   to join our growing team in   San Antonio, TX! Under the direction of the Commercial Lines Leader, the P&C Associate provides operational and administrative support to retail agents, assigned Underwriters, and team members. This role is responsible for timely, accurate processing of policy documentation and related transactions while delivering consistent, high-quality customer service. The Associate plays a key supporting role in maintaining workflow efficiency, service standards, and revenue growth. How You Will Contribute: Process and upload policies, endorsements, renewals, cancellations, invoices, and related documentation with speed and accuracy Prepare and issue binders for new and renewal P&C business in accordance with company...

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description As a Licensed Under 65 Group Sales Representative, you will help support those in need of Group coverage. You will apply your insurance knowledge and sales skills to increase the customer’s understanding of the value of insurance and cultivate long-term relationships with trusted advice. Make a Difference As a Licensed Under 65 Group Sales Representative, you’ll utilize your in-depth Life and Health Insurance knowledge and sales skills to consult small group companies on the most beneficial Life and Health Plans that best suit their...

Job Description: Job Summary:   As a Claims Intake Analyst, your positive can-do attitude is what makes you an asset. As a representative of Hallmark, you're the voice of the organization and may be the first interaction many of our callers have with us. Using your superior customer service skills, you'll assist our insured customers and agents with the reporting of a claim and other claim related claim questions and concerns. In this role, you may also complete claim processing functions for new and existing claims, answer emails, or assist agents and customers. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience High school diploma or GED required, with...

Responsible for selling and servicing Sentry products to meet growth, retention, profit and sales objectives for Non-Standard Auto and Personal Lines. This position will be located in either our Stevens Point, WI, Goldsboro, NC, Freeport, IL, or El Paso, TX Office. What You'll Do: As a Personal Lines Sales Agent, you will be responsible for: Selling Dairyland, Harley Davidson, and The General products to meet growth, retention, profit and sales objectives within our business units. Promote Dairyland, Harley Davidson, and The General Insurance Services product and services to customers. Understanding of specific company products. Answer inbound customer inquiries on coverage limits, deductibles, etc. Provide quotes and bind coverage for customers in a timely fashion. What it Takes: Associates degree or equivalent work experience 6+ months of related work experience Property & Casualty or Personal Lines license is required. Background in...

WHO WE ARE Relation Insurance is a leading, innovative company with a strong commitment to excellence and a passion for delivering cutting-edge solutions to our clients. As a key player in the insurance market, we pride ourselves on our dynamic culture, collaborative environment, and continuous drive for success. With a rich history and a bright future ahead, we are looking for exceptional individuals to join our team and contribute to our ongoing growth and success.   WHAT WE’RE LOOKING FOR The Client Service Specialist executes all administrative tasks related to account management and policy servicing. These duties include processing policy endorsements, renewals, cancellations, and maintaining accurate account records.  The Client Service Specialist ensures timely and accurate handling of client requests, policy updates, and back-end service work to support the overall client experience and meet internal compliance standards.   A GLIMPSE INTO YOUR DAY Orders...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is Seeking a Front End Adjuster to join our growing team in Dallas, TX . The Front End Adjuster is responsible for evaluating and processing insurance claims related to property damage and personal injury. This role involves conducting thorough investigations, assessing damages, and determining liability based on policy coverage. The adjuster will collaborate with policyholders, service providers, and legal teams to ensure timely and accurate claim resolution. How You Will Contribute: Handles claims from initial contact through to conclusion. Thoroughly investigates claims and verifies eligibility Responsible for maintaining positive customer relationships seeking to enhance organizational skills. Manages a high call volume with exception communication and customer service skills...

ABOUT As part of Specialty Program Groups' Delegated Underwriting Authority unit, Catapult Insurance Solutions offers creative program insurance solutions for niche industries with a strong focus on construction risks. SUMMARY The ideal Senior Production Underwriter candidate will be responsible for the profitable growth of our construction segments including builder’s risk, property and general liability/XS lines of business.  This will be accomplished by enhancing and developing our relationships with top U.S. retail agencies by providing excellent customer service, product knowledge along with creative and timely problem-solving. ESSENTIAL DUTIES AND RESPONSIBILITIES  include the following. Other duties may be required. Locate new account opportunities by interacting with existing and new customers and presenting our products and services. Maintain and increase current profitable books of business. Establish and foster client relationships and anticipate...

JOIN THE ASSURANCEAMERICA TEAM Do you want to be part of an organization where you are valued, and your ideas and opinions have an impact? Join the AssuranceAmerica team. For more than 25 years, AssuranceAmerica has provided superior property and casualty insurance products through contracted independent agents and directly to customers. Our team succeeds through diversity of thought, experiences, skills, and backgrounds. Customer Experience Representative The Customer Experience Representative will serve as the initial point of contact for our customer, managing inbound calls related to underwriting and billing issues, program inquiries, policy changes, and other corporate matters. This position requires someone who is enthusiastic about creating positive, solution-focused experiences for others, demonstrates a moderate level of technical proficiency, and maintains a confident and professional phone presence. The ideal candidate will build authentic rapport with...

JOIN THE ASSURANCEAMERICA TEAM Do you want to be part of an organization where you are valued, and your ideas and opinions have an impact? Join the AssuranceAmerica team. For more than 25 years, AssuranceAmerica has provided superior property and casualty insurance products through contracted independent agents and directly to customers. Our team succeeds through diversity of thought, experiences, skills, and backgrounds. Customer Experience Representative The Customer Experience Representative will serve as the initial point of contact for our customer, managing inbound calls related to underwriting and billing issues, program inquiries, policy changes, and other corporate matters. This position requires someone who is enthusiastic about creating positive, solution-focused experiences for others, demonstrates a moderate level of technical proficiency, and maintains a confident and professional phone presence. The ideal candidate will build authentic rapport with...