2 bilingual customer service representative jobs found

Title: Retirement Benefits Specialist 2                        Department: Pension Accounting Union: UFCW 3000 Bothell                                               Grade: 7 Position Summary The Retirement Benefits Specialist 2 performs technical and administrative duties associated with the processing and verification of participants' retirement benefit inquiries and applications in accordance with Company policies, regulatory requirements, and plan guidelines. "Has minimum necessary access to Protected Health Information (PHI) and Personally Identifiable Information (PII) by Job Description/Role." Key Duties and Responsibilities Processes retirement benefit applications; verifies the accuracy of information, researches or investigates past service, related credits, and insurance deductions. Responds to inquiries from participants, beneficiaries, and union representatives via telephone, electronic, or in-person, regarding retirement benefits....

Title:   Retirement Benefits Specialist, Sr   Department:   Pension Union:   UFCW 3000 Bothell   Grade:   8 FLSA:   Non-exempt   Hours per week:   40 Position   Summary The Retirement Benefits Specialist, Sr performs advanced technical and administrative duties associated with the processing and verification of participants' retirement benefit inquiries and applications in accordance with Company policies, regulatory requirements, and plan guidelines. "Has minimum necessary access to Protected Health Information (PHI) and Personally Identifiable Information (PII) by Job Description/Role." Key   Duties   and   Responsibilities Processes retirement benefit applications; verifies the accuracy of information, researches or investigates past service, related credits, and insurance deductions. Responds to inquiries from participants, beneficiaries, and union representatives regarding retirement benefits. Determines...