91 business process analyst jobs found

Position Summary The Senior Business Systems Analyst plans and directs analysis of complex business problems to be solved with automated systems.  This entails working closely with business partners, developers, testers, scrum leads, product owners, data teams and project managers to develop software specifications, perform impact analysis, monitor the progress of software development and validate subsequent software meets requirements.  Mentors and collaborates with technical and non-technical team members, leading the requirements gathering and analysis process independently. The Senior Business Analyst should be able to lead analysis of 1-2 projects and multiple products independently. Essential Duties & Responsibilities Elicit, analyze and document business and system requirements with strong skills in requirements decomposition (epics → features → user stories → acceptance criteria). Responsible for communicating changes that have a downstream impact to...

Description The Loss Insights Analytics team sits within US Retail Markets Property Claims organization and is at the center of some of the most consequential decisions in our claims organization. We quantify the financial impact of changes across the full lifecycle of a claim — from first notice of loss through final resolution — including the adoption of new tools, vendors, and process innovations. We are a team of rigorous, intellectually driven analysts who believe that the right question, asked at the right time, is just as powerful as the right answer. If you are energized by complex problems, motivated by meaningful work, and want your analysis to directly shape how one of the world's largest insurers handles billions of dollars in property claims, this is your team.   **This role may have in-office requirements depending on candidate location** Candidates who live within 50 miles of Boston, MA; Portsmouth, NH; Seattle, WA; Columbus, OH; or...

Description This is an exciting opportunity to join our rotational Actuarial Development Program as an experienced professional!    In this role, you will be a key piece of the team that provides full economic and analytical support and drives the profitable growth of the multi-billion personal specialty lines of business. Specifically, you will lead the actuarial work of the newly launched Pet Insurance line by working closely with a wide range of stakeholders throughout the organization. The key responsibilities of this role are to perform actuarial rate indications of the pet insurance products, provide external actuarial support to Departments of Insurance, construct rate strategies, evaluate and monitor product performance, and provide other analytical services with actuarial and line-of-business expertise. As a member of the Specialty Economics organization, you will also work with a group of talented analysts on impactful crossline initiatives and...

At Arbella, we’re focused on people. We work hard to attract and retain the best. That means providing a great work environment, encouraging work/life balance, offering flexible work arrangements, and competitive salaries and benefits packages. We invest in our employees and encourage them to grow so that we, too, can grow as a company. Other perks include: • Company nurse, nutritional counseling, and mental health resources • Tuition assistance programs • Opportunities to get involved: Arbella Activities Committee, Diversity and Inclusion Council, and more • A company committed to community: volunteer opportunities, employee- led community efforts, and the Arbella Insurance Foundation • Robust training, mentorship, and professional/personal development programs • Colleagues who genuinely care about each other Arbella is committed to building a workplace that’s diverse, inclusive, and equitable for everyone. We’ve created a culture that supports a diverse workplace where...

Description This role will be based in our Boston MA headquarters office working a hybrid schedule   Enterprise Strategy & Innovation (ES&I) is a corporate organization that reports directly into Liberty Mutual’s Executive Leadership Team within Liberty Mutual Insurance, a Fortune 100 company with 40,000 employees in 900 offices worldwide.   The function is comprised of five interrelated verticals: Liberty’s award winning in-house enterprise strategy / strategy consulting arm (Corporate Strategy & Research), a strategic alignment group (LMG Alignment), a global innovation incubator (Solaria Labs), an enterprise venture capital group (Liberty Mutual Strategic Ventures) that invests in early-stage startups to glean critical insights on emerging disruptive trends, and a dedicated business operations team (ES&I Operations) that orchestrates the overall operating model of the ES&I function driving strategic priority setting,...

Description The Company Liberty Mutual Investments (LMI) is the investment firm for Liberty Mutual Group (Liberty) and is responsible for powering Liberty’s strategy amid profound change in global capital markets. With deep expertise in fixed income, equity, and alternative strategies, LMI invests $120+ billion (as of 12/31/2025) of capital globally, taking a long-term approach across its integrated platform and has a team of over 350 investment, finance, and operations professionals located in Boston, MA, and New York, NY.    LMI has a clear purpose: build enduring businesses side-by-side with our partners, drive economic growth, and generate superior risk-adjusted returns that power Liberty’s strategy and secure its promises. We offer the best of both worlds — the look and feel of a boutique investment firm with the reputation and financial strength of a global leader. As the investment firm of a mutual with long-term capital, LMI has a single client...

Description The Company    Come build on our integrated platform with industry-leading talent, world-class partners, and freedom to innovate.   Liberty Mutual Investments (LMI) is the investment firm for Liberty Mutual Group (Liberty). With deep expertise in fixed income, equity, and alternative strategies, LMI invests more than $125B of long-term capital globally, and has a team of nearly 350 investment, finance, and operations professionals located in Boston, MA, and New York, NY. LMI has a clear purpose: drive economic growth, build enduring businesses side-by-side with our partners, and generate superior risk-adjusted returns that secure Liberty’s promises.    LMI offers the best of both worlds — the look and feel of a boutique investment firm with the reputation and financial strength of a global leader. As the investment firm of a mutual with long-term capital, LMI has a single client mandate. This gives us the freedom to focus on what...

Description The Company Come build on our integrated platform with industry-leading talent, world-class partners, and freedom to innovate.   Liberty Mutual Investments (LMI) is the investment firm for Liberty Mutual Group (Liberty). With deep expertise in fixed income, equity, and alternative strategies, LMI invests more than $100B of long-term capital globally, and has a team of nearly 300 investment, finance, and operations professionals located in Boston, MA, and New York, NY. LMI has a clear purpose: drive economic growth, build enduring businesses side-by-side with our partners, and generate superior risk-adjusted returns that secure Liberty’s promises.   LMI offers the best of both worlds — the look and feel of a boutique investment firm with the reputation and financial strength of a global leader. As the investment firm of a mutual with long-term capital, LMI has a single client mandate. This gives us the freedom to focus on what we do best....

Why MSI? We thrive on solving challenges. As a leading MGA, MSI combines deep underwriting expertise with insurer risk capacity to create specialized insurance solutions that empower distribution partners to meet customers’ unique needs. We have a passion for crafting solutions for the important risks facing individuals and businesses. We offer an expanding suite of products – from fully-digital embedded renters coverage to high-value homeowners insurance to sophisticated commercial coverages, such as cyber liability and habitational property – delivered through agents, brokers, wholesalers and other brand partners. Our partners and customers count on us to deliver exceptional service through a dedicated team that makes rapid resolutions a priority. We simplify the insurance experience through our advanced technology platform that supports every phase of the policy lifecycle. Bring on your challenges and let us show you how we build insurance better. The...

Why MSI? We thrive on solving challenges. As a leading MGA, MSI combines deep underwriting expertise with insurer risk capacity to create specialized insurance solutions that empower distribution partners to meet customers’ unique needs. We have a passion for crafting solutions for the important risks facing individuals and businesses. We offer an expanding suite of products – from fully-digital embedded renters coverage to high-value homeowners insurance to sophisticated commercial coverages, such as cyber liability and habitational property – delivered through agents, brokers, wholesalers and other brand partners. Our partners and customers count on us to deliver exceptional service through a dedicated team that makes rapid resolutions a priority. We simplify the insurance experience through our advanced technology platform that supports every phase of the policy lifecycle. Bring on your challenges and let us show you how we build insurance better. The...

Together we fight for everyone’s opportunity for a better financial future. We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future.  We know that reaching this future depends on our actions today. Like our Purpose Statement, Voya believes in being bold and committed to action.  We are committed to a work environment where the differences that we are born with — and those we acquire throughout our lives — are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully...

Salem Five is a growing regional financial services organization with a rich history of over 170 years.  As an independent bank, we are deeply rooted in the communities we serve and offer our employees successful and rewarding careers.   Why Join Us: At Salem Five Insurance, you will be part of a team that delivers more than just coverage, we provide peace of mind to the clients we serve. With experienced professionals across six Massachusetts offices and access to a broad network of trusted carrier partners, we work together to create tailored insurance solutions that reflect each client’s unique goals and values. Whether supporting families, businesses, or individuals with complex needs, you will play a key role in delivering clarity, care, and professionalism every step of the way. This position can be based in our Woburn, Danvers, Gloucester, Plymouth or Norwood office.  ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may...

Description You'll work with some of the largest and most complex construction risks in the country, delivering primary casualty coverage (workers' compensation, general liability, auto) for annual practice and wrap-up programs. This role focuses on our Large Construction portfolio, which serves many of the largest contractors in the US, backed by more than 100 years of construction underwriting experience and deep OCIP and CCIP program expertise.   You'll partner with the leadership team, bring deep technical expertise to the table, and serve as the go-to point of contact for frontline underwriting teams on questions, key decisions, and referrals. You'll also help shape and carry out portfolio strategies that keep performance strong and moving in the right direction.   Responsibilities:   Provide expert technical underwriting guidance and formal referral approval across multiple lines of business (auto, general liability, workers'...

The Company    At Utica National Insurance Group, 1,300 employees countrywide take our corporate promise to heart every day: To make people feel secure, appreciated, and respected. Utica National Insurance Group is an "A" rated $1.7B award-winning, nationally recognized property & casualty insurance carrier. Operating along the Eastern half of the United States, based in our Home Office in Central New York, with Regional Office locations including Boston, NYC, Atlanta, Dallas, Columbus, Richmond, Chicago. What you will do Commercial Lines Underwriters are responsible for underwriting risk including underwriting decisions on complex risks to apply insurance rules and regulations in accordance with guidelines. Managing a high-volume agency assignment with increased authority limits. Is able to prepare material for agency reviews and work with the account underwriter on agency production and loss ratio improvement plans. In this role, you will be responsible for...

Role Details Job Title: Origami System Configurator Location: Wakefield, MA (Hybrid)* Reports To: IT Product Owner Employment Type: Full time Job Requisition ID: 2026-935 Requisition Begin Date: 09/23/2026   Help us insure it Tokio Marine HCC is a global industry-leading specialty insurance group, backed by the strength and stability of the Tokio Marine Group. Offering over 100 classes of specialty insurance, we empower clients to pursue opportunities confidently through our “Mind Over Risk” philosophy. More than an insurance company, we are an organization built on innovation, unity, and trust.   At our core, we are Always Advancing, driven by innovation and an entrepreneurial spirit that keeps us moving forward. Our people are Experts in Tomorrow, using curiosity and smart working to anticipate what’s next. With a culture rooted in Reaching Out, we foster genuine collaboration and support, ensuring every individual has the opportunity to succeed and...

Description In this position, you will be leading a team whose mission is critical to both top-line and bottom-line performance. You will support profit, growth and operational objectives by providing external actuarial support for key filed product initiatives for the Personal Auto line of business, including state-level rate changes, targeted rate changes, and support of various new products and programs. This involves the initial submission of actuarial justifications, and continued verbal and written negotiations with regulators throughout the objection and approval process. Strong interpersonal and communication skills are essential for interactions both externally and internally.   In this role, you will perform analysis in pricing and product development and partner with various other functions such as state analytics, planning, rate revision, and countrywide rollout teams. In addition to state level assignments, we establish and promote subject matter...

The Enterprise Risk Management Analyst will play a critical role in the governance of the Enterprise Risk Management (ERM) function. The ERM Analyst contributes to the design, implementation, and ongoing management of the Enterprise Risk programs which includes identifying, measuring, mitigating, monitoring, and reporting of risks. Programs include, but are not limited to, Risk and Control Assessments, Metrics Oversight, Issues Management, governance of ERM policies and materials, and Vendor Risk Management. Essential Duties & Responsibilities Manage the Vendor Risk Management program by assisting business partners with the completion of risk-based vendor performance reviews to ensure timely governance and completion Assist in the preparation and maintenance of risk control matrices, control risk assessments, risk profiles, heat maps, control effectiveness reports and related ERM documentation Provide support on the monitoring of risks against established tolerance...

Are you looking for a career that will directly impact business outcomes and financial results? If yes, come join the Group Benefits Underwriting organization through our Early Career Program.   This unique program includes a blend of instructor led, self-study, and on the job training experiences that will provide you with the knowledge and skills to contribute to a variety of teams across the Underwriting organization. You can expect to learn about Guardian, the products we sell, advanced insurance concepts, risk analysis and rate projections. In addition to the training and variety of experiences, the program will provide you with an opportunity to network and shape your career through dedicated mentorship, collaborative projects, and exposure to senior leadership.   Location:   Boston, MA Hybrid - In office 3 days per week Up to 15% travel within the US   You are: A senior with an anticipated graduation date of May 2027 Majoring in Risk...

Description The Company   Liberty Mutual Investments (LMI) manages Liberty Mutual Insurance Group’s (LMIG) global financial assets across global markets and private domains to build capital and generate income. With over $100 billion in assets under management (AUM) and a team of nearly 300 investment, finance, and operations professionals located in Boston, MA, and New York, NY, LMI offers the best of both worlds — the look and feel of a boutique investment firm with the reputation and financial strength of a global leader.     LMI has been on a transformation path to spur innovation, capitalize on deep expertise, and scale its returns on long-term flexible capital through a “one firm, one portfolio, one team” mindset. Our operating model is built on three pillars: centralized portfolio construction, asset management, and investment-enabling services. The teams are structured as Investment Business Units (IBUs) working in concert: Global Strategy...

Description We deliver our customers peace of mind every day by helping them protect what they value most. Our passion for placing the customer at the center of everything we do is driving a transformational shift at Liberty Mutual. Operating as a tech startup within a Fortune 100 company, we are leading a digital disruption that will redefine how people experience insurance.    At Liberty, you'll thrive in a hybrid setting that fosters in-person collaboration, innovation and growth. This approach optimizes both remote and in-person interactions, enabling you to connect and ideate with your team and deepen valuable relationships across the company, while still enjoying the flexibility of remote work for focused tasks and projects.     This role has a hybrid work schedule (2 days onsite) for candidates based in Portsmouth, NH, Boston, MA, Plano, TX, Indianapolis, IN and Columbus, OH.     You must be authorized to work in the United States without...