542 call center jobs found

Call Center Agent At AIG, we are reimagining the way we help customers to manage risk. Join us as a [insert Job Title] to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team. The Call Center Agent is responsible for providing immediate assistance, guiding and assessing customer needs regarding endorsement procedures, policy status, collections, renewals, reinstatements, online billing, claims follow-up, or any other type of assistance offered for our products. This position is part of the Mexico Contact Center team, responsible for assisting our customers before and after a claim occurs. Service hours are Monday through Friday, from 8:00 AM to 5:30 PM and from 8:00 AM to 4:00 PM, in accordance with local regulations and AIG guidelines. In 2024, the General Customer Service Contact Center in Mexico handled approximately 125,000 calls. The main activities of this agent are: • Assisting with...

The position is described below. If you want to apply, click the Apply button at the top or bottom of this page. You'll be required to create an account or sign in to an existing one. If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response). Regular or Temporary: Regular Language Fluency:  English (Required) Work Shift: 1st Shift (United States of America) Please review the following job description: The Internal Broker Support Specialist is our in-house expert delivering exceptional service to our brokers and customers.  They will perform various routine and defined support tasks in an office environment, up to 5 days per week.  KEY RESPONSIBILITIES Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned...

Position Title First Line Risk and Controls Advisory Lead Location New York, NY 10018 Job Summary The First Line Risk and Control Advisory (FLRCA) Lead will assist ensuring the team achieves and maintains a consistent and efficient approach to the review of all required materials. The Team Lead will help with the review of all or a sampling of BU data. For example, new and renewal accounts/loans post opening/boarding and funding, for approval, completeness and accuracy including but not limited to regulatory requirements (for example, CRE, C&I, Syndication and Small Business). In addition, the Team Lead will perform a wide variety of tasks related to quality control servicing according to established policies, procedures and regulatory guidelines thus ensuring overall quality and integrity of the Bank’s Lending or Deposit portfolio. The FLRCA Team Lead will contribute to the analysis of findings from the FLRCA Analysts and Specialists review to assist the team in...

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.  Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose.  When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers. Customer Service Representative – Melville, NY Salary: $21.88 per hour/ $44,075.00   annually This is an in-office position When you grow, GEICO grows. And if you’re the kind of person who likes to solve problems and help others when they need it, you could be a perfect fit to grow your career with GEICO. We’re looking for Customer Service Professionals for our Melville, NY office. This role is for people...

Are you passionate about being part of a team at a Fortune 100 company with nearly $70 billion in annual sales that delivers extraordinary care to help individuals and businesses prepare for and protect their future? If so, then Nationwide Financial could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. This role does not qualify for employer-sponsored work authorization. Nationwide does not participate in the Stem OPT Extension program. About the Role As a Representative, you will support and service 457 Retirement accounts , assisting with inquiries, rollovers, distributions, loan processing, and educating participants on products, services, and online tools. Work Location This role offers remote potential. Within 35 miles of our offices? Hybrid schedule with 2 days/week onsite is...

Hybrid Role: Two days/week required in office. Training: Temporary training schedule Mon-Fri 8:30-5:00 for approximately 4 months. Permanent schedule begins upon completion of training program. 40 hours per week  Market Range 8: $56,542 - $87,954 Available schedules: Monday - Friday 10:30 am - 7:00 pm  Sunday, Monday, Thursday, Friday 8:30 am - 7:00 pm Sunday - Thursday 10:00 am - 6:30 pm The Customer Service Supervisor will supervise and lead a team of customer service representatives and interviewers through mentoring and by example, embracing and exemplifying the NYCM culture. The Customer Service Supervisor will guide and assist team members with professional growth. Duties & Responsibilities: Supervise, support and mentor customer service representatives and interviewers through regular interactions through face to face, telephone, e-mail or IM. Review/approve bi-weekly time management submissions. Train and coach team members with direct...

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.  Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose.  When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers. Claims Service Specialist Salary: $25.81 per hour / $52,000 annually This is an in-office position At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.  Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations...

The Customer Care Representative answers questions and resolves problems initiated by insureds and carriers via telephone, mail, and e-mail.  Most questions concern coverage, claims, cost, or billing and may require research or referral to resolve. Significantly contributes to business retention efforts. The ideal remote candidate for this role will have previous Personal Lines insurance experience and reside in one of the following locations: New York, New Jersey, Vermont, Connecticut, New Hampshire, Pennsylvania, or Massachusetts. Your Impact: Answers all incoming telephone calls promptly and professionally.  Identifies and responds to questions or problems presented by insured in a manner that meets or exceeds client service level standards.  Processes and responds professionally to inquiries received via email, fax, or mail within established service levels. Accurately documents customer contact reasons and resolution in accordance with department protocol...

IT Support Representative Hybrid Work Schedule Buffalo, NY   Merchants Insurance Group is a leading Property and Casualty Insurer in the Northeast and is looking for an Information Technology (IT) Support Representative to join our Corporate Headquarters located in Buffalo, New York. The IT Support Representative will become part of a dedicated Information Technology team focusing on providing outstanding first-class “Level 1” technical support to Merchants agents and colleagues via telephone, e-mail, web chat, and other means as necessary. Merchants Insurance Group, rated A- (Excellent) with a stable outlook by the A.M. Best Company, is proud to be one of Buffalo Business First ’s Best Places to Work in Western New York for the fourth consecutive year, a Fast Track company (2019-2025), and a Top Private Company (2019-2025). Merchants was also granted the Ward’s 50® designation as a top-performing property-casualty insurance company for four consecutive years...

Our employees are at the heart of what we do: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you are bringing this purpose to life alongside a passionate community. Feel empowered to learn and grow while being valued for who you are. At Intact, we commit to supporting you in reaching your goals with tools, opportunities, and flexibility. It’s our promise to you.  Who we are At Intact Insurance Specialty Solutions, we are experts at what we do in protecting what makes businesses unique. Our deep understanding of the specialty insurance market is the foundation for our customized solutions, backed by targeted risk control and claims services. Our employees are passionate about providing insurance coverage that’s aligned to our targeted customer groups. Intact’s Global Specialty Lines business spans across more than 20 verticals in four distinct markets: U.S., Canada, UK and Europe. The following...

Description The Company Come build on our integrated platform with industry-leading talent, world-class partners, and freedom to innovate.   Liberty Mutual Investments (LMI) is the investment firm for Liberty Mutual Group (Liberty). With deep expertise in fixed income, equity, and alternative strategies, LMI invests more than $100B of long-term capital globally, and has a team of nearly 300 investment, finance, and operations professionals located in Boston, MA, and New York, NY. LMI has a clear purpose: drive economic growth, build enduring businesses side-by-side with our partners, and generate superior risk-adjusted returns that secure Liberty’s promises.   LMI offers the best of both worlds — the look and feel of a boutique investment firm with the reputation and financial strength of a global leader. As the investment firm of a mutual with long-term capital, LMI has a single client mandate. This gives us the freedom to focus on what we do best....

The Cross Family of Agencies welcomes you. We need your talent and expertise. Account Managers are primarily responsible for servicing commercial lines insurance policies (new and renewal) while creating and maintaining strong relationships with customers, underwriters, and other professionals.  Duties of an Account Manager include but are not limited to : Maintain a Property & Casualty license along with keeping up with Continuing Education. Understanding and following the Cross Basic Procedure Manual. Understanding and following the Commercial Lines Workflow Manual. Only using approved Action Codes in AMS 360 / EPIC. Following up and completing open suspense’s daily.   Servicing and selling commercial insurance products to prospective and existing clients. Establish & maintain good working relationships with company personnel (underwriters, marketing representatives, companies service center, and claims representatives). Providing...

Overview AmTrust Financial Services is seeking a Regional Sales Manager responsible for the marketing and sales of Workers Comp, BOP, Commercial package, and other specialty lines coverages to independent agencies. We are looking for a collaborative Sales Leader with strong communication skills and the ability to read, analyze and champion for our strategic initiatives and goals. Consistently delivers on AmTrust revenue goals and demonstrates a vision for sales success within our framework of corporate values.    This is an outside sales position, which may require extensive travel throughout the territory of New York and other states as necessary. Responsibilities Sets appointments and conducts face-to-face meetings with independent insurance agencies and brokers throughout the assigned territory. Executes territory marketing strategy to drive new business premium growth Works closely with underwriting to monitor and...

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.  Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose.  When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers. GEICO is seeking an experienced Marketing Transformation Business Manager to support the Marketing Group’s Agenda. The Marketing Transformation Business Manager will partner with the MG Leadership Team and other key partners to manage the organization’s priorities. The focus of this role will be to help drive GEICO’s MG’s people, talent, operations and communication agendas.   The role will build the...

If you're passionate about being part of a diverse organization that enables a Fortune 100 company with nearly $70 billion in annual sales to deliver innovative business solutions with excellence, then Nationwide's Legal team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. *No Billable Hours. *Personal and Commercial Auto, P ersonal Injury, Bodily Injury, Wrongful Death, Premises Liability, General Liability, NY Labor Law, etc. *This is a hybrid work opportunity in the Greater NYC and Tri-State Region. Nationwide Trial Division has offices in Elmsford, NY and Garden City, NY. #LI-TN1 Job Description Summary Would you thrive in an environment where you can deliver top-quality legal services to support the mission of a Fortune 100 insurance company’ to protect people, businesses and futures...

Position Title Branch Banking Client Consultant I Location Howard Beach, NY 11414 Job Summary Branch Banking Client Consultant I is responsible for interacting with clients and providing exceptional service by greeting them as they enter one of our branches and providing them with the services needed to meet their financial goals. This role will process financial transactions in an accurate, efficient, and friendly manner while maintaining operational standards, and assist the team in meeting branch goals. Pay Range: $17.00- $22.55 hour Pay Range: Local Minimum Wage - $0.00 - $0.00 Job Responsibilities: JOB RESPONSIBILITIES Sales Performance: Support team efforts to achieve growth targets in financial performance (outstanding deposits, outstanding loans, non-interest income) and primary client acquisition. Actively seek and deliver the right client introductions to the right team member(s) to achieve growth targets and execute successful sales initiative...

Position Summary The Senior Premium Financing Coordinator is responsible for managing and coordinating premium financing activities. This role involves working closely with insurance brokers, underwriters, and clients to ensure the smooth processing of premium financing contracts. What will your job entail? Job Responsibilities: • Oversee all premium financing operations within the organization. This includes planning, organizing, and controlling the day-to-day operations related to premium financing. • Act as the primary liaison between the organization and insurance brokers/underwriters. Ensure all premium financing contracts are processed accurately and in a timely manner. • Develop and maintain strong relationships with premium finance companies. This includes regular communication and meetings to discuss any issues or opportunities. • Stay updated on all regulations related to premium financing and ensure the organization is in compliance. Also, ensure all company...

Senior M&A Analyst, Financial Lines Support of underwriting team specializing in underwriting of insurable risks as they relate to corporate M&A transactions (including preparation of deal documents) and development of relationships with M&A source producers (brokers, lawyers and private equity fund principals).   How you will create an impact Negotiate confidentiality agreements, non-reliance letters   Draft insurance policies, and review comments from insured and its advisers  Conduct background research on the parties to a particular transaction and the industries in which they operate.   Review and understand the client's motivation for requesting the insurance coverage, the role the insurance is playing in the transaction, and the value of the insurance to the transaction.  Review and understand documentation relevant to the analysis and assessment of the risk.  Analyze and assess the underlying risk in accordance with the relevant product...

AIG’s Internal Audit Group (IAG) provides independent and objective assurance, advice, and insight guided by a philosophy of adding value to improve the operations of AIG. IAG assists AIG in accomplishing its objectives by bringing a systematic and disciplined approach to evaluate and improve the effectiveness of AIG’s control environment including risk management, operational, financial, internal control, and governance processes. The Corporate Functions Audit team is responsible for providing a comprehensive program of audit coverage for the firm’s risk management framework and related controls across the second line of defense. As an ERM Audit Manager II, you will be part of IAG’s Corporate Functions Audit Team. As a member of the team, you will have an exciting opportunity to learn about AIG’s products and services and enhance your knowledge and skillsets as you participate in audit projects across Corporate Functions such as Enterprise Risk Management. IAG is seeking...

Commercial Underwriting Support Center Internship Hybrid Work Schedule Buffalo, NY   Merchants Insurance Group, a leading Property and Casualty Insurer in the Northeast, is looking for is looking for a highly motivated Commercial Underwriting Support Center Intern interested in learning and applying their skills in a corporate capacity. You will be working directly with colleagues and learning about diverse topics including general insurance, underwriting, claims, loss control, premium audit and data reporting.   Merchants Insurance Group, rated A- (Excellent) with a stable outlook by the A.M. Best Company, is proud to be one of Buffalo Business First ’s Best Places to Work in Western New York (2023-2025), a Fast Track company (2019-2025), and a Top Private Company (2019-2025). Merchants was also granted the Ward’s 50® designation as a top-performing property-casualty insurance company for four consecutive years (2021-2024) and has been granted the Ivans Spark...