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Full Time call center Wisconsin

104 call center jobs found

TruStage
06/08/2026  
Marketing Capability Analyst (Hybrid: Madison, WI or Waverly, IA)
At TruStage, we’re on a mission to make a brighter financial future accessible to everyone.  We put people first, and work hand in hand with employees and customers to create a diverse and inclusive environment. Passionate about building insurance and financial services solutions, we push the boundaries of what’s possible. We need you to help us shape what’s next. You’ll be encouraged to share your experiences, ideas and skills to help others take control of their financial future. Join a team that has received numerous awards for being a top place to work: TruStage awards and recognition Job Purpose: This position solves complex problems and identifies innovative solutions, interprets business issues, and implements best practices. This position supports optimizing existing capabilities in marketing while identifying and implementing new capabilities to generate strong future growth. Additionally, this role will be a key player in executing the future state vision...
TruStage WI Full Time
NGL - National Guardian Life Insurance Company
05/22/2026  
Customer Solutions Specialist I (Hybrid - In Office 10 days/Month)
We are adding a Customer Solutions Specialist I  to our team!  This is a hybrid position requiring individuals to work in office 10 days per month; or as needed for business needs.   Who We Are: Since 1909, National Guardian Life Insurance Company (NGL) has been one of America’s most successful and highly rated independent life insurance companies. We specialize in a suite of innovative products for life’s journey, giving people the financial stability, careful guidance and peace of mind to lead a life filled with confidence, dignity and grace.   NGL's Core Values – integrity, dependability, collaboration, compassion and growth are a foundation of our company and help to build on the interactions we have with our policyholders, partners, funeral homes and each other. We believe in creating an inclusive, welcoming environment for all where diversity is celebrated, and everyone is encouraged to live their best, most authentic self. We offer  Employee Resource...
NGL - National Guardian Life Insurance Company Madison, WI Full Time
NGL - National Guardian Life Insurance Company
05/19/2026  
Customer Solutions Specialist - Temp/6 months (Hybrid - In Office 10 days/Month)
We are adding a Customer Solutions Specialist I to our team! This is a hybrid position requiring individuals to work in office 10 days per month; or as needed for business needs.   Who We Are: Since 1909, National Guardian Life Insurance Company (NGL) has been one of America’s most successful and highly rated independent life insurance companies. We specialize in a suite of innovative products for life’s journey, giving people the financial stability, careful guidance and peace of mind to lead a life filled with confidence, dignity and grace.   NGL's Core Values – integrity, dependability, collaboration, compassion and growth are a foundation of our company and help to build on the interactions we have with our policyholders, partners, funeral homes and each other. We believe in creating an inclusive, welcoming environment for all where diversity is celebrated, and everyone is encouraged to live their best, most authentic self. We offer  Employee Resource...
NGL - National Guardian Life Insurance Company Madison, WI Full Time
Allstate
04/11/2026  
Licensed Insurance Sales Representative (Remote / Home-Based)
At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description Allstate’s sales organization is growing its virtual workforce, and we are looking for highly motivated individuals that thrive in a fast-paced sales environment and enjoy being rewarded for their efforts. At Allstate, we are committed to offering a reputable product suite that protects people from life’s uncertainties so they can realize their hopes and dreams. As a full-time Insurance Sales Representative, you will: Engage with active insurance shoppers via inbound/outbound calls, live chat, SMS, and more in a work from home call...
Allstate Madison, WI Full Time
AAA - Auto Club Group (ACG)
05/27/2026  
Customer Service Representative - Grafton
It’s a great time to join AAA The Auto Club Group!   JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   Why Choose a Career with the AAA The Auto Club Group (ACG) · Established brand that has been around for over 100 years. Our members know and trust us! · Branch Offices house travel, membership, insurance sales and support employees · You will be challenged to drive new business with competitive products and help retain The Auto Club Group's 14+ million members. Excellent Opportunities to Build a Career Path: The Branch Customer Service Representative can be the start of a long-term career with The Auto Club Group. Your position could lead to a rewarding career and opportunities to grow and pursue other ACG roles such as: · Other Branch positions – Field Insurance Sales Agent, Travel Agent or · Other Departments such as: · Call Centers (ERS, Sales and...
AAA - Auto Club Group (ACG) Grafton, WI Full Time
AAA - Auto Club Group (ACG)
05/07/2026  
Customer Service Representative - Milwaukee
It’s a great time to join AAA The Auto Club Group!   JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   Position Description Why Choose a Career with the AAA The Auto Club Group (ACG) · Established brand that has been around for over 100 years. Our members know and trust us! · Branch Offices house travel, membership, insurance sales and support employees · You will be challenged to drive new business with competitive products and help retain The Auto Club Group's 14+ million members. Excellent Opportunities to Build a Career Path: The Branch Customer Service Representative can be the start of a long-term career with The Auto Club Group. Your position could lead to a rewarding career and opportunities to grow and pursue other ACG roles such as: · Other Branch positions – Field Insurance Sales Agent, Travel Agent or · Other Departments such as: · Call...
AAA - Auto Club Group (ACG) Milwaukee, WI Full Time
SECURA Insurance Companies
06/02/2026  
Infrastructure Engineer
This position will serve as a key member of the IT Infrastructure team, responsible for supporting and evolving core infrastructure systems across the organization. The role balances day-to-day operational support with project-based engineering work to ensure reliable, scalable, and secure technology services. As an Infrastructure Engineer, you will take ownership of core systems, resolve complex technical issues, and contribute to infrastructure modernization efforts. This role requires a strong IT generalist with experience across multiple infrastructure domains, including networking, server administration, and hybrid cloud environments. This is a hybrid role, with the associate required to be in the office 3 days per week. RESPONSIBILITIES Provide advanced support for infrastructure operations, including incident response, troubleshooting, and root cause analysis across systems and platforms Maintain and support core infrastructure technologies, including networking,...
SECURA Insurance Companies Neenah, WI Full Time
Markel
06/24/2026  
Underwriting Support Specialist
What part will you play? If you’re looking for a place where you can make a meaningful difference, you’ve found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you’ll find your fit amongst our global community of optimists and problem-solvers. We’re always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs. Join us and play your part in something special! The primary purpose of this position is to act as a resource and serve as an integral member of the underwriting team able to overcome obstacles in the workload and meet timelines by fulfilling basic underwriting support responsibilities. This position will handle day-to- day client servicing including managing workflow and reinforcing the ease of doing business with Markel by meeting or exceeding agents/brokers expectations and providing quality service on a consistent basis. Job Responsibilities...
Markel Milwaukee, WI Full Time
TruStage
06/24/2026  
IT Software Engineering Manager
At TruStage, we’re on a mission to make a brighter financial future accessible to everyone.  We put people first, and work hand in hand with employees and customers to create a diverse and inclusive environment. Passionate about building insurance and financial services solutions, we push the boundaries of what’s possible. We need you to help us shape what’s next. You’ll be encouraged to share your experiences, ideas and skills to help others take control of their financial future. Join a team that has received numerous awards for being a top place to work: TruStage awards and recognition Job Responsibilities: Team Leadership & Management Lead and mentor multiple development teams, fostering a culture of collaboration, innovation, and continuous improvement. Develop and improve team capabilities through mentoring, training, and performance management. Work closely with senior leadership to develop and execute the application development strategy, aligning...
TruStage Madison, WI Full Time
Liberty Mutual
06/23/2026  
Surety Underwriting Assistant
Description Job Summary   Provides Subcontract Default Insurance underwriting support and technical assistance to underwriters, management, and other staff. Performs duties associated with project issuance and/or broker change, processing activities in SDI/corporate systems, and file maintenance. Provides exceptional customer service and support to internal/external customers. Mentors/trains other underwriting support employees; and research and resolve the most complex processing and bond reconciliation problems.   Liberty Mutual Surety, a business unit of Liberty Mutual Insurance, is the world's largest global Surety, including in the United States. Conducting business worldwide through fronting relationships and Liberty-owned subsidiaries, we provide bonds in over 60 countries for construction firms, manufacturers and suppliers, and commercial enterprises on an account and transactional basis. We are committed to building mutually profitable...
Liberty Mutual Wausau, WI Full Time
Acuity Insurance
06/23/2026  
Staff Claims Workers Compensation Consultant
Acuity is seeking a Claims Consultant to monitor and ensure consistency in claim handling guidelines, applicable laws, regulatory changes, and overall claims practices and philosophy. This role conducts regular audits and communicates findings, supports claims operations through consulting and training, develops training materials, and leads training programs that may include in-field follow‑up visits. The Claims Consultant also serves as a knowledge resource to other departments, enhancing operations through cross‑functional projects and collaboration while contributing to Acuity’s overall strategic direction.   ESSENTIAL FUNCTIONS: Uphold best practices and consistency in claims handling through a variety of audits to ensure uniformity in application of standards, guidelines, and practices; perform individual and special audits as necessary. Analyze new and existing insurance laws, bulletins, and regulatory changes, then explain what those rules mean for underwriting...
Acuity Insurance Sheboygan, WI Full Time
Acuity Insurance
06/23/2026  
Field Claims Representative - Wisconsin (Greater Madison Area)
Acuity is seeking a Field Claims Representative to investigate, record facts, preserve evidence, determine coverage. The representative evaluates liability, exposure, subrogation potential and arrange for the disposition of claims through settlement or denial, including litigation. In this role, duties and responsibilities are to be carried out in the field and in person with a high level of frequency. Candidates must be located in, or be willing to relocate to the greater Madison, WI area for this opportunity. Internal deadline to apply: July 7th, 2026 ESSENTIAL FUNCTIONS: Organizes work and arranges for immediate contact with all pertinent parties surrounding claim assignment. Completes a thorough investigation to determine coverage, assess liability and evaluate damages. Conducts investigations and provides customer follow-up in person. Evaluates, revises or recommends reserve changes. Inspects and determines property damage. Understands basic...
Acuity Insurance WI Full Time
AAA - Auto Club Group (ACG)
06/23/2026  
Insurance Sales Agent - Waukesha
It’s a great time to join AAA The Auto Club Group!   JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   Job Description Insurance Sales Agent AAA – The Auto Club Group | Madison, WI Full ‑ time | W ‑ 2 | Base Pay + Incentives + Full Benefits $2,500 Signing Bonus for new hires AAA – The Auto Club Group | Madison, WI Full‑time | W‑2 | Base Pay + Incentives + Full Benefits Looking to build a stable sales career with real benefits? Join America’s most trusted brand with over 100 years of service as an Insurance Sales Agent- no insurance background required   If you enjoy helping people, building relationships, and earning more through performance, we’ll provide the training, tools, and support to help you succeed Why This Role Works for Many Candidates Reliable base pay plus performance incentives —earn more as you grow Full benefits...
AAA - Auto Club Group (ACG) Waukesha, WI Full Time
Sentry
06/23/2026  
Claims Representative Specialist - Litigation
Investigate and resolve litigated claims in an efficient and accurate manner- negotiate settlements, and communicate effectively with policyholders, vendors, and other stakeholders. This position will be located in our Stevens Point, WI; Davenport, IA; Goldsboro, NC; Nashville, TN; or Madison, WI office locations under a hybrid work model. What You'll Do: As a Claims Representative Specialist on our PL – Litigation team, you’ll provide prompt claim investigation, evaluation, and settlement or denial of litigated claims. In addition, you’ll: Verify coverages through investigation and reviewing policy terms, conditions, and language. This may require working with coverage counsel in filing declaratory/summary judgements. Evaluate liability by taking recorded statements from involved parties and witnesses and reviewing police reports accident scene photos and other pertinent evidence. Negotiate claims settlements with claimants and their legal representation within...
Sentry Stevens Point, WI Full Time
Voya Financial
06/23/2026  
Client Relationship Manager
Together we fight for everyone’s opportunity for a better financial future. We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future.  We know that reaching this future depends on our actions today. Like our Purpose Statement, Voya believes in being bold and committed to action.  We are committed to a work environment where the differences that we are born with — and those we acquire throughout our lives — are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully...
Voya Financial Milwaukee, WI Full Time
EMC Insurance
06/22/2026  
Commercial Underwriter I
At EMC, we’re all about working together to make an impact. As part of our team, you’ll have the opportunity to grow, contribute, and gain experience that matters. We strive to be caring leaders, close partners, and responsive experts—always supporting each other to do our best work. Join us, and let’s improve lives together.    * *This position can be performed remotely for candidates who reside in the Milwaukee, WI area with preference for those able to work one day on-site per week** In this role, you will be able to join a successful underwriting team and direct your own career path! This role completes underwriting trainings including online learning modules, corporate training, and peer training sessions.  You will shadow experienced underwriters to learn company and regional middle market risk appetite, underwriting resources and systems, and gain experience in developing agency relationships. Under supervision, you will evaluate basic accounts for risk...
EMC Insurance WI Full Time
Acuity Insurance
06/19/2026  
Benefits Specialist
Acuity is hiring a Benefits Specialist to help oversee and administer Acuity’s employee benefit programs in compliance with ERISA, HIPAA, COBRA, FMLA and applicable Federal and/or State employment laws, and to perform other duties as requested. This is a hybrid position. In this role, you will report to the Manager - Total Rewards (interim reporting to General Manager - HR). You will: Support employees with benefit inquiries and escalate issues to leadership or subject matter experts as appropriate. Help plan, organize, administer, and maintain employee benefit programs, including group health, dental, vision, life insurance, flexible spending, and retirement plans. Administer leave programs in accordance with regulations and Acuity's benefit offerings. Assist with new employee orientation and ongoing education surrounding Acuity benefit programs. Coordinate with vendors and third-party administrators to resolve benefit-related issues. Develop and distribute...
Acuity Insurance Sheboygan, WI Full Time
Allstate
06/18/2026  
Field Property Adjuster
National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers.  Job Description As the Field Property Adjuster you are responsible for investigating and confirming the facts of loss for advanced Homeowner's Claims. Determines coverage, damages and otherwise adjusts and negotiates claims within limit of authority. Responsible for creating a comprehensive estimate of damages for homeowners first party claims leading to the proper disposition. We are looking for a highly organized and customer-focused Property Field Adjuster to join our team. The ideal candidate will be based in Milwaukee, WI or live within close proximity to Madison, Kenosha, West Bend, Oshkosh, or Waukesha. In...
Allstate Milwaukee, WI Full Time
EMC Insurance
06/17/2026  
Regional Underwriting Director (Milwaukee)
At EMC, we’re all about working together to make an impact. As part of our team, you’ll have the opportunity to grow, contribute, and gain experience that matters. We strive to be caring leaders, close partners, and responsive experts—always supporting each other to do our best work. Join us, and let’s improve lives together.    **This position is eligible to work a hybrid schedule within Milwaukee, WI** Essential Functions: Leads and directs the branch underwriting process. Enforces guidelines and procedures established by Corporate Office Underwriting.  Develops and enforces underwriting guidelines and procedures specific to their branch territory.  Models smart and effective underwriting practices for individual accounts, all lines of business, and different classes.    Sets and implements strategies to address challenges to profit and communicates strategies throughout the underwriting department.  Answers questions, shares recommendations for...
EMC Insurance Milwaukee, WI Full Time
AAA - Auto Club Group (ACG)
06/17/2026  
Insurance Sales Agent - Milwaukee
It’s a great time to join AAA The Auto Club Group!   JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   Join America’s most trusted brand with over 100 years of service. $2,500 Signing Bonus for new hires **To qualify for the Sign-On Bonus, applicants must be new to ACG (not applied in the last 180 days.) There is a 1-year payback clause if your employment is terminated prior to completing 12 months of employment.  Additional details can be provided by our Recruiting Team at the time of application** Why Choose AAA The Auto Club Group (ACG) ACG offers excellent and comprehensive benefits packages: Medical, dental and vision benefits 401k Match Paid parental leave and adoption assistance Paid Time Off (PTO), company paid holidays, CEO days, and floating holidays Paid volunteer day annually Tuition assistance program, professional...
AAA - Auto Club Group (ACG) Milwaukee, WI Full Time

 

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