06/18/2026
This position is for our subsidiary: Allcat Claims Service, LLC To know more, visit us at http://www.allcatclaims.com Director, Claim Operations – Desk Services Position Summary The Director of Claim Operations provides strategic leadership and operational oversight for desk-based claim operations, including Auto, Property, and other lines of business. This role is responsible for driving operational excellence, client satisfaction, compliance, quality outcomes, and scalable growth while supporting the organization's strategic objectives. Duties and Responsibilities Leads desk claim operations including (but not limited to): Auto, Property, and other claim programs. Executes operational strategies that support company growth, client retention, and service excellence. Ensures that teams meet and exceed performance standards, KPIs and SLAs, and drives continuous improvement initiatives. Ensures compliance with client requirements, carrier guidelines,...
Claim Assist Solutions (Allcat Claims Service)
Chandler, AZ
Full Time
