04/17/2026
The Customer Service Product Specialist is responsible for supporting the development and promotion of an assigned association by providing in-depth knowledge and expertise. This role involves collaborating with cross-functional teams, member escalations , conducting research, and overseeing complex matters through to resolution. The Customer Service Product Specialist will also engage with customers to gather feedback and ensure service and product offering meets member needs. The position involves cross‑functional collaboration, ownership of escalations, in‑depth research, and oversight of complex issues through resolution. The Customer Service Product Specialist engages directly with members to provide clarity, gather feedback, identify trends, and ensure service and product offerings align with evolving member needs. This role is designed for individuals who excel in white‑glove service delivery and thrive in navigating nuanced situations not appropriate for a...
One80 Intermediaries
IL
Full Time
