04/15/2026
OBJECTIVE
Manager, Auto Claims Objective To lead and coach teams of claim professionals in the handling of automobile claims to ensure superior customer service for Farm Bureau Insurance policyholders. To oversee the FB Express Repair Program (DRP). To ensure proper appraisal and settlement of first-party automobile material damage (AMD) property damage claims while delivering a superior customer service experience.
RESPONSIBILITIES
Manager, Auto Claims Responsibilities Develop and build effective teams to achieve a high level of customer service to Farm Bureau Insurance policyholders and the field force. Provide training and guidance to team members to insure timely, proper, and consistent claim handling in compliance with company objectives and requirements. Manage the FB Express Repair Program, including monitoring and controlling the number and quality of shops in the program to meet compliance and custom service...
Michigan Farm Bureau Family of Companies
Lansing, MI
Full Time
