23 client administrator jobs found

Position Summary The Contribution Accounting Processor provides account reconciliation and resolves customer inquiries for assigned Trusts ensuring compliance with associated plans and company guidelines.   "Has minimum necessary access to Protected Health Information (PHI) and Personally Identifiable Information (PII) by Job Description/Role." Key Duties and Responsibilities Handles customer inquiries via telephone, electronic modes, and in-person for billing questions to stakeholders such as employers, providers, auditors, or client representatives. Processes COBRA payments, self-pay payments, refund requests, and cash receipts. Receives and processes new employer contracts. Maintains and updates existing contracts. Prepares and processes incoming and outgoing contribution reports; reconciles reports to payments. Researches discrepancies, credits, retro-payments and problems; contacts employers regarding discrepancies. Submits deposits, requests stop...

The Customer Service Representative (CSR) provides exceptional service to insureds, carriers, and partners by responding to inquiries and resolving issues related to coverage, claims, billing, and account information. The CSR handles both inbound and outbound customer interactions to ensure needs are met accurately, efficiently, and with empathy. This role contributes directly to customer satisfaction, retention, and the overall success of the Affinity Customer Service team. Collaboration, teamwork, and strong communication within the team are key to success.  Your Impact:   Respond to inbound calls, emails, and other inquiries from customers and carriers in a professional, courteous, and timely manner.  Place outbound calls as needed to follow up on customer inquiries, resolve outstanding issues, or provide updates.  Maintain accurate and complete customer service notes and documentation in the CRM system.  Process client requests, policy changes, and updates...

Are you looking to make an impactful difference in your work, yourself, and your community? Why settle for just a job when you can land a career? At ICW Group, we are hiring team members who are ready to use their skills, curiosity, and drive to be part of our  journey as we strive to transform the insurance  carrier space. We're proud to be in business for over 50 years, and its change agents like yourself that will help us continue to deliver our mission to create the best insurance experience possible. Headquartered in San Diego with regional offices located throughout the United States, ICW Group has been named for ten consecutive years as a Top 50 performing P&C organization offering the stability of a large, profitable and growing company combined with a focus on all things people. It's our team members who make us an employer of choice and the vibrant company we are today. We strive to make both our  internal and external communities better everyday! Learn more...

Title: Retirement Benefits Processor                                Department: Pension Union: Local 555               Grade: 3 Position Summary The Retirement Benefits Processor performs technical and administrative duties associated with the processing and verification of participants' retirement benefit inquiries and applications in accordance with Company policies, regulatory requirements, and plan guidelines. "Has minimum necessary access to Protected Health Information (PHI) and Personally Identifiable Information (PII) by Job Description/Role." Key Duties and Responsibilities Maintains current knowledge of assigned Plan(s). Processes retirement benefit applications; verifies the accuracy of information, researches or investigates past service, related credits, and insurance deductions. Responds to inquiries from participants, beneficiaries, and union representatives, directly or indirectly, regarding retirement benefits. Determines benefit...

The PIS Technician provides technical insurance support to the Account Coordinators, Sales Representatives, Customer Service Representatives, Client Relations Representatives, and clients by performing the following duties.   Your Impact: Maintains and updates log of all renewal PIS business within the team in the respective system:  Quote Tracker and Synergy CRM Sends renewal solicitations to existing clients in a timely manner to facilitate successful renewals of PIS policies. Determine proper renewal tract with carriers to each policyholder Handles communication with insurance carriers throughout the renewal process. Creates Pearl branded quote documents and payment instructions for all PIS renewals. Reviews and processes money mail orders for renewal business (checks for accuracy and completeness). Sorts mail, indexes scanned mail and distributes to appropriate underwriter if necessary. Issues policies and processes invoices to ensure payments to carriers are on...

The  National Practice Account Manager will play a strategic and highly visible role within our national Veterinary Insurance Program. This individual is responsible for driving new business production and managing key relationships with large, private equity-backed veterinary practice groups that operate across the United States. This role focuses heavily on professional liability while also encompassing all lines of property and casualty coverage needed by multi-location veterinary practices. The National Practice Account Manager will serve as a trusted advisor to executive leadership teams, practice owners, and risk managers delivering customized insurance and risk management solutions that align with the evolving needs of this growing segment.   Your Impact: Identify, target, and secure new national veterinary practice accounts through direct prospecting, industry networking, and partnership development.   Lead presentations, proposals, and RFP responses for...

The Service Center Technician provides technical insurance support to the Account Coordinators, Sales Representatives, Customer Service Representatives, Client Relations Representatives, and clients by performing the following duties.   Your Impact: Maintains and updates log of all renewal Service Center business within the team in the respective system:  Quote Tracker and Synergy CRM Sends renewal solicitations to existing clients in a timely manner to facilitate successful renewals of Service Center policies. Determine proper renewal tract with carriers to each policyholder Handles communication with insurance carriers throughout the renewal process. Creates Pearl branded quote documents and payment instructions for all Service Center renewals. Reviews and processes money mail orders for renewal business (checks for accuracy and completeness). Sorts mail, indexes scanned mail and distributes to appropriate underwriter if necessary. Issues policies and processes...

ABOUT HUB: In a rapidly changing world, HUB advises businesses and individuals on how to prepare for the unexpected. As one of the worlds' largest insurance brokers, our focus is dedicated to providing our customers with the peace of mind that what matters most will be protected-through unrelenting advocacy and tailored insurance solutions that put our clients in control. Our growing team of professionals across North America represents a broad, deep and one-of -a kind aggregation of entrepreneurs and leaders recognized for their excellence throughout the insurance community. THE OPPORTUNITY: The Employee Benefits Account Management provides critical support to clients through day-to-day program oversight, client advocacy and systems management in order to effectively managing their health and welfare programs. The Account Manager facilitates positive and effective relationships sales and/or account team colleagues. The Account Manager manages a book of insurance...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking an Employee Benefits Account Manager to join our growing team in Portland, OR! The primary responsibility of an Account Manager is to provide exceptional service to our customers by establishing realistic customer expectations, seeking customer input, and meeting service commitments in a professional and punctual manner. Account Managers are the main point of contact for customers regarding open enrollment, marketing, and the renewal process. Account Managers are given autonomy to make recommendations to customers and exercise independent and discretionary judgement daily. How You Will Contribute:   Responsible for renewal process from start to finish including but not limited to: pre-renewal analysis, renewal analysis, and renewal administration Lead open enrollment process including but not...

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description The Enterprise Product Innovation for Consumers (EPIC) organization drives Allstate’s future by identifying compelling business opportunities and partnering across the enterprise to develop selected opportunities into thriving businesses. We blend skills in strategy, design, technology, and data to create new, consumer-focused insurance and protection businesses, products and capabilities. As Director, New Business & Product Innovation, you will lead EPIC teams building new businesses, products, and capabilities from concept through...

We are seeking an experienced Underwriter with a strong background in wholesale underwriting for business auto and other commercial package lines, including general liability, business property, and cargo. This role is responsible for evaluating risk eligibility, pricing and structuring accounts, managing renewals, and driving profitable growth within a defined book of business. Your Impact: Actively introduce specialty products to new producer relationships, and legacy retail agencies of our firm Determine eligibility of incoming commercial insurance submissions Use underwriting tools and historical reports to make sound underwriting decisions which ensure a profitable book of business Work within underwriting authority to strive for a book of business with a loss ratio lower than 40% Discuss quotes and coverage with the producing agent to point out key selling points of our product(s) Review driver MVRs to determine eligibility, and client inspection reports Provide...

The  AVMA Technician  provides technical insurance support to the Account Coordinators, Sales Representatives, Customer Service Representatives, Client Relations Representatives, and clients by performing the following duties.    Your Impact:   Maintains and updates log of all renewal PIS business within the team in the respective system:  Quote Tracker and Synergy CRM  Sends renewal solicitations to existing clients in a timely manner to facilitate successful renewals of PIS policies.  Determine proper renewal tract with carriers to each policyholder  Handles communication with insurance carriers throughout the renewal process.  Creates Pearl branded quote documents and payment instructions for all PIS renewals.  Reviews and processes money mail orders for renewal business (checks for accuracy and completeness).  Sorts mail, indexes scanned mail and distributes to appropriate underwriter if necessary.  Issues policies and processes invoices to ensure payments to...

The sales professional in this role is responsible for promoting and selling assigned Pearl Insurance coverage(s) to potential clients over the phone and through email, mail, and fax. Handles servicing clients during their first year of policy coverage with Pearl. Your Impact: Prioritize sales leads from various sources, such as the Monthly Sales Funnel, Daily Activity Report, and leads from websites, database management, etc. Conduct a high volume of customer contact via the phone, email, mail, and fax to promote and sell assigned coverage(s). Utilize marketing campaigns, advertising, and other marketing methods to meet monthly and annual sales goals in a defined territory. Present the quote or estimate to the potential client; close the sale; attempt to gain market intelligence if unable to close the sale. Facilitate the application and underwriting process with the potential client and the internal underwriter including - sending application to potential clients,...

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description The P&C Actuary Senior Consultant II job is responsible for executing and/or managing projects in support of reserving insurance business utilizing accepted actuarial and statistical standards, as well as methodologies and knowledge gained through on the job training. This role works closely with analytics management and key business partners to develop and execute appropriate reserving methodologies and modeling techniques of moderate complexity to support business goals. Key Responsibilities Uses best practices to determine...

The Claims Associate supports captive insurance claims operations by managing communications, maintaining accurate claim data, and assisting with reporting and administrative processes. This role monitors dedicated mailboxes and phone lines, triages and distributes correspondence, and serves as a point of contact for insureds, brokers, captive managers, TPAs, and fronting carriers. Responsibilities include entering and maintaining claim information in the claims system, preparing and issuing routine claim correspondence, supporting report and loss run production, and managing incoming documentation from carriers to ensure timely follow-up. The position also handles administrative tasks such as document redaction, quality review, indexing, DocuSign workflow creation, and secure distribution, while contributing to audits, special projects, and regulatory or client-driven initiatives. Your Impact Monitor Oxford’s dedicated claim mailboxes, handling and distributing mail as...

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description The Vice President of Accounting owns the accuracy, integrity, and transparency of the Company’s external financial reporting and accounting governance across all segments. The role leads external SEC and statutory reporting and segment controllership for a Fortune 100 SEC registrant operating across the U.S., Mexico, and India (outsourced). The team is comprised of approximately 125 people working in hybrid environments. The role reports directly to the Chief Accounting Officer, who reports to the Chief Financial Officer. As an Officer,...

We are looking for a talented and driven Account Manager to join our growing team. In this pivotal role, you will serve as a trusted advisor to key client groups, delivering strategic and consultative guidance on collaborative initiatives, assessing risk profiles, and preparing proposals for both new business and renewals. If you thrive in a fast-paced environment, have a proven ability to manage and grow key accounts, and take pride in delivering outstanding client service, we invite you to consider joining our team. Your Impact: Build and maintain strong, constructive relationships with internal and external agents, producers, and carrier underwriters. Leverage your commercial P&C insurance expertise to actively service existing accounts and drive new business opportunities. Manage workflow with a high degree of personal accountability, ensuring timely, accurate, and efficient execution of deliverables. Participate in the retention and renewal of...

The Senior Claim Data Analyst plays a strategic leadership role in the Claims department, transforming complex data into actionable insights. This role is responsible for overseeing data analytics initiatives, leading junior analysts, and driving strategic decision-making across Commercial Auto, General Liability (GL), Workers’ Compensation (WC), and Enterprise Risk Management (ERM) lines. The analyst will collaborate with internal stakeholders and Third-Party Administrators (TPAs) to ensure data integrity, regulatory compliance, and optimal claim outcomes.                                          Your Impact: Lead data strategy initiatives and junior analysts. Analyze claim data across multiple lines of business to identify trends, anomalies, and opportunities for improvement. Develop and maintain dashboards and reports to monitor claim performance metrics (e.g., loss ratios, severity, frequency, etc.). Support TPA oversight by providing data-driven evaluations...

ABOUT HUB: In a rapidly changing world, HUB advises businesses and individuals on how to prepare for the unexpected. As one of the worlds' largest insurance brokers, our focus is dedicated to providing our customers with the peace of mind that what matters most will be protected-through unrelenting advocacy and tailored insurance solutions that put our clients in control. Our growing team of professionals across North America represents a broad, deep and one-of -a kind aggregation of entrepreneurs and leaders recognized for their excellence throughout the insurance community. THE OPPORTUNITY: The Regional Carrier Marketing Representative is a licensed commercial insurance professional with Middle Market Account Management or Marketer experience, serving as a first responder for urgent placement support across diverse coverage lines, markets, and industries. This role engages directly with carriers and account teams to provide technical guidance, problem-solving support,...

The Cross Family of Agencies welcomes you. We need your talent and expertise. Director of Operations, Employee Benefits Position Summary The Director of Operations will build, lead, and optimize the operational foundation of the Cross Insurance Employee Benefits Division. This role is responsible for developing scalable processes, streamlining workflows, strengthening carrier and vendor partnerships, and driving operational excellence across all facets of the employee benefits business. The ideal candidate is a hands-on leader who translates strategy into execution , improves efficiency, and enables growth while delivering an exceptional client and employee experience. Key Responsibilities Build and lead the operational strategy for the Employee Benefits Division, aligning people, processes, and technology with business goals. Develop, implement, and refine standardized workflows that improve efficiency, accuracy, and scalability across new business,...