31 client service administrator jobs found

Would you like to take ownership in a dynamic, high-growth business that truly walks the talk? Oswald Companies seeks goal-driven professionals ready to take their career to the next level. JOB PURPOSE Responsible to provide internal support to an account management team for an assigned book of business; collaborates with sales and service staff by account, interfaces with clients and carriers, maintains records, and performs other general administrative duties. ESSENTIAL DUTIES AND RESPONSIBILITIES Provides direct administrative support as required for assigned Client Managers and Practice Leaders; responds to requests for assistance in a timely and collaborative manner. Processes requests for Certificates of Insurance as specified by client or within 24 hours of receipt of request. Ensures client invoices are paid as scheduled; responds to a variety of client billing issues and works closely with the related carrier to resolve billing problems. Compiles...

Position Title Principal Technology Engineer   Location Troy, MI 48098   Job Summary The Technology Engineer Principal is a hands-on technical expert who is responsible for the backend compute environment including M365, operating systems, Microsoft Security Suite (Purview), Entra, Microsoft Defender, backup, certificate management systems, end-user compute devices, and automation framework. This technical engineer coordinates with cross-functional partners to ensure full lifecycle, compliance, and disaster recovery readiness. This role also owns system documentation, standards, procedures and alignment with FFIEC regulatory guidance. This role works closely with cross-functional teams to ensure infrastructure reliability, audit readiness, and compliance.   Job Responsibilities: Manage Systems, configurations, and system stability Technical engineer overseeing development of Microsoft M365 / Purview solutions to protect company assets Provides monitoring and...

Position Title Consumer Finance Loan Administrator   Location Troy, MI 48098   Job Summary The Consumer Finance Loan Administrator is responsible for supporting the Consumer Finance Performance Manager, Processors, Underwriters and other Consumer Finance teammates by aiding in departmental processes, production and customer service to consumer customers and internal colleagues. Responsibilities include investigating and routing customer issues or concerns regarding loans or other products or services, completing and analyzing reporting to ensure department SLAs (service level agreements) are met. This role will also support managers and relationship managers using Word, Excel, Power Point, Outlook, and Bank operating/sales management systems. This is a hybrid role based in Troy, MI.   Job Responsibilities: JOB RESPONSIBILITIES Loan Process Support: Assists the processors and underwriters with front-end and back-end process support, such as Mortgage recording,...

MarshBerry, a subsidiary of Lincoln International, is growing! We are seeking a Human Resources Intern to join our team. We have a people-first, fast-paced, collaborative culture with plenty of opportunity for growth. MarshBerry has been successful in achieving growth objectives because of the trust our clients place in our talented team of professionals, and all MarshBerry colleagues play a critical role in directly or indirectly cultivating those trusted relationships. MarshBerry provides an environment where employees can learn, improve, and realize their career goals. We offer competitive benefits, new challenges, and learning experiences.   Job Details Position Summary: MarshBerry is seeking a Human Resources Intern in our Grand Rapids, MI office. The Human Resources Intern will support HR initiatives, including but not limited to recruiting, onboarding, internship program, total rewards, internal communications, employee engagement, and learning and...

Position Title Senior Accountant II - Accounting Process & Technology   Location Troy, MI 48098   Job Summary The Accountant Sr II position is for the more experienced senior accountants that can support a multitude of accounting activities. It is responsible for ensuring the integrity of accounting information by researching account issues for compliance and by establishing quality control over financial transactions and financial reporting. Acts as the senior resource to others on the team in the accounting department for accounting projects, processes and technical interpretations. Works with businesses in addressing accounting and transactions issues. Handles the most complex accounting transactions. Provides assistance to other senior accountants and the Accounting Manager with external audits and exams. Identifies opportunities for process enhancements.   Job Responsibilities: Perform accounting functions that include but are not limited to verifying,...

About Acrisure A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services – and more.  In the last twelve years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in more than 20 countries. Acrisure was built on entrepreneurial spirit. Prioritizing leadership, accountability, and collaboration, we equip our teams to work at the highest levels possible. Job Summary: We’re in search of a dynamic HR professional that enjoys pursuing ambitious goals and winning with a team to join us as a Sr. HRBP supporting our Growth organization. In this role, you will serve as a strategic liaison between HR and the business, partnering closely...

Description Summary: Our branch banking roles offer a welcoming and inclusive team environment where you are empowered every day to help our customers achieve their financial goals.  Our branch colleagues have an opportunity to share ideas and voice opinions that directly impact our customers, our bank, and our communities for the better.  As a Customer Experience Banker Non NMLS, you are a Financial Concierge for our walk-in customers.  You are responsible for retaining and growing consumer and business customer relationships by proactively identifying financial goals and needs, recommending appropriate deposit, and other banking products and services. Processes customer transactions accurately and efficiently and balances daily while providing exemplary customer service. Duties & Responsibilities: Providing excellent customer service and effectively resolving customer issues. Being proficient in...

OBJECTIVE Agency Customer Service Representative/Trainer (Troy, Michigan) Objective To lead the Field Force to success by providing comprehensive training and customer service support for independent contractor insurance agents to quote, sell, and service clients. To provide operator service during normal business hours by answering and taking ownership of all incoming calls to the Agent Development Office (ADO) in a prompt, professional, and courteous manner. To proactively research and resolve policy issues by assisting agents and customers by phone, in-person, email, daily document listings, and system reports. To oversee daily office operations of the Agent Development Office and policy servicing. To be a multi-line subject matter expert for field staff. To offer training for all lines of business and system operations to ADO staff, agent staff, and agents. RESPONSIBILITIES Agency Customer Service Representative/Trainer...

OBJECTIVE Agency Customer Service Representative/Trainer (Portage, Michigan) Objective To lead the Field Force to success by providing comprehensive training and customer service support for independent contractor insurance agents to quote, sell, and service clients. To provide operator service during normal business hours by answering and taking ownership of all incoming calls to the Agent Development Office (ADO) in a prompt, professional, and courteous manner. To proactively research and resolve policy issues by assisting agents and customers by phone, in-person, email, daily document listings, and system reports. To oversee daily office operations of the Agent Development Office and policy servicing. To be a multi-line subject matter expert for field staff. To offer training for all lines of business and system operations to ADO staff, agent staff, and agents. RESPONSIBILITIES Agency Customer Service Representative/Trainer...

OBJECTIVE Agency Customer Service Representative/Trainer (Novi, Michigan) Objective To lead the Field Force to success by providing comprehensive training and customer service support for independent contractor insurance agents to quote, sell, and service clients. To provide operator service during normal business hours by answering and taking ownership of all incoming calls to the Agent Development Office (ADO) in a prompt, professional, and courteous manner. To proactively research and resolve policy issues by assisting agents and customers by phone, in-person, email, daily document listings, and system reports. To oversee daily office operations of the Agent Development Office and policy servicing. To be a multi-line subject matter expert for field staff. To offer training for all lines of business and system operations to ADO staff, agent staff, and agents. RESPONSIBILITIES Agency Customer Service Representative/Trainer...

OBJECTIVE Agency Customer Service Representative/Trainer (Grand Rapids, Michigan) Objective To lead the Field Force to success by providing comprehensive training and customer service support for independent contractor insurance agents to quote, sell, and service clients. To provide operator service during normal business hours by answering and taking ownership of all incoming calls to the Agent Development Office (ADO) in a prompt, professional, and courteous manner. To proactively research and resolve policy issues by assisting agents and customers by phone, in-person, email, daily document listings, and system reports. To oversee daily office operations of the Agent Development Office and policy servicing. To be a multi-line subject matter expert for field staff. To offer training for all lines of business and system operations to ADO staff, agent staff, and agents. RESPONSIBILITIES Agency Customer Service...

Description Summary: Our branch banking roles offer a welcoming and inclusive team environment where you are empowered every day to help our customers achieve their financial goals.  Our branch colleagues have an opportunity to share ideas and voice opinions that directly impact our customers, our bank, and our communities for the better.  As a Customer Experience Banker Non NMLS, you are a Financial Concierge for our walk-in customers.  You are responsible for retaining and growing consumer and business customer relationships by proactively identifying financial goals and needs, recommending appropriate deposit, and other banking products and services. Processes customer transactions accurately and efficiently and balances daily while providing exemplary customer service. Duties & Responsibilities: Providing excellent customer service and effectively resolving customer issues. Being proficient in...

Job Description Wash Bay Technician Build the future with us Are you driven by [industry or company mission] and eager to contribute to a company that helps its clients feel confident and secure about their future? As a Wash Bay Technician , you will play a key role in preparing vehicles for protective coatings and other shop services, ensuring high‑quality results and excellent customer service. This position is a great opportunity to showcase your skills and fully realize your potential within a caring and trustworthy company. Here, people and their development are at the heart of our priorities, fostering an environment that encourages collaboration and innovation. What you’ll accomplish with us As a Wash Bay Technician , you’ll be at the core of our mission. Here are the main responsibilities: Prepare and wash vehicles for protective coating and related services Pay close attention to debris such as road tar and environmental...

Job Description Wash Bay Technician ______________________________________________________________________________ Build the future with us Are you driven by delivering exceptional automotive care and eager to contribute to a company that helps its clients feel confident and secure about their vehicles? As a Wash Bay Technician , you will play a key role in ensuring every vehicle receives high‑quality preparation before protective coatings and other services are performed. This position is a great opportunity to showcase your attention to detail, hands‑on skills, and commitment to customer satisfaction within a caring and trustworthy company. Here, people and their development are at the heart of our priorities, fostering an environment that encourages collaboration and innovation. What you’ll accomplish with us As a Wash Bay Technician , you’ll be at the core of our mission. Here are the main responsibilities: Prepare and wash vehicles for service...

About Acrisure A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services – and more.  In the last twelve years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in more than 20 countries. Acrisure was built on entrepreneurial spirit. Prioritizing leadership, accountability, and collaboration, we equip our teams to work at the highest levels possible. Job Summary: Acrisure is seeking a Sr. Payroll Associate II in Grand Rapids, MI. The Sr. Payroll Associate II supports the accurate, timely, and compliant processing of payroll operations while delivering a high-level of customer service to employees, agency partners, and...

Grow With Us!  At Hilb Group, we recognize that our associates are our greatest asset. We promote a service-driven culture of high performance that encourages career and professional development. The Hilb Group is currently seeking a motivated and ambitious Administration & Support Senior Assistant to join our team. This position will report to our agency located in Reese, MI. The ideal candidate will be motivated to succeed, is well organized, able to prioritize, and able to work well with a team. This is an in-office position. Responsibilities: Operate digital, multi-line phone system, distributing work to various departments as required.   Assist Account Managers and producers to process telephone service requests, including but not limited to policy endorsements, cancellations, billing and identification card issuance. Thoroughly and accurately document agency management system as required. Maintain thorough knowledge of agency procedures. Process all...

Job Title: Underwriter Location: Remote in Multiple States/ Hybrid in Only Michigan (dependent upon on proximity of office location) Reports To: Cindy Woityra Employment Type: Full-Time Job Requisition ID: 2026-288 Requisition Begin Date: 6/2/2026 Requisition End Date 07/31/2026 (Posting may close earlier if filled or business needs change.) Help us insure it Tokio Marine HCC - Public Risk Group,  a member of the Tokio Marine group of companies, is a market leader in providing specialized insurance products for municipal entities. We cover counties, cities, townships, villages, police departments, prisons, fire departments and more. We serve the growing insurance and risk management needs of medium and large governmental entities and provide property and casualty insurance coverages in multiple states. Role Overview We are looking for a Underwriter who is innovative, can build relationships, and thrives in a fast-paced environment, we have an...

Position Title Branch Banking-Market Leader   Location Canton, MI 48188   Job Summary Branch Banking Market Leader provides comprehensive leadership to a designated market of branch locations to transform how we deliver financial success to both individuals and businesses. Responsible for building high performing, diverse teams, while coaching the team on how best to deliver an educational experience to truly empower the client. Foster working relationships with entire staff by teaching, empowering, mentoring and holding teams accountable to delivering not only the results, but more importantly the behaviors that define our company culture. Responsible for the expansion of existing business relationships, the development of new business and CRA activities. Position is responsible for being a role model for Flagstar Bank’s client-centric culture, while embracing diversity and maintaining ethics and integrity.   Job Responsibilities: JOB   RESPONSIBILITIES...

Job Description Chemical Sales Representative Build the future with us Are you driven by and eager to contribute to the purpose of a company that aims to help its clients feel confident and secure about their future? As a Chemical Sales Representative, you will play a key role in delivering products, promoting, and securing sales of our detailing program to automotive dealerships and businesses within your assigned region This position is a great opportunity to showcase your skills and fully realize your potential within a caring and trustworthy company. Here, people and their development are at the heart of our priorities, fostering an environment that encourages collaboration and innovation. What you’ll accomplish with us As a Chemical Sales Representative, you’ll be at the core of our mission. Here are the main responsibilities: Daily travel is an essential aspect of the role, as you will make multiple stops along your designated...

About Acrisure A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services – and more. In the last eleven years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in more than 20 countries. Our culture is defined by our entrepreneurial spirit and all that comes with it: innovation, client centricity and an indomitable will to win. Job Summary: This is an exciting opportunity to join this growing team and immediately make an impact to the overall success of the company. If you are interested in collaborating with good people who celebrate entrepreneurialism and work with commonality of purpose, Acrisure is the place for you....