2 collections representative jobs found

Overview The Client Experience Specialist reports to the Manager, Client Experience and is a member of AmTrust’s Client Experience team. The Client Experience Specialist is responsible for client support throughout the life of the policy. The Client Experience Specialist (CXS)’s goal is to support the Client Experience team to support Sales, Underwriting and Claims to drive retention and growth by creating loyal and satisfied clients while improving loss cost and experience mods. This position interacts with various agencies/policyholders to facilitate resolution of service issues and ensure timely responsiveness and communication. The CXS is expected to work with the various departments to address and resolve matters appropriately. Maintains a solid understanding of AmTrust’s mission, vision, and values. Upholds the standards of the AmTrust organization. Responsibilities 1. React timely to issues/concerns that an agency or...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown's Risk Solutions team, formerly Beecher Carlson, is looking for an Account Manager to join the Energy team. As an Account Manager, you will drive client retention and growth by managing the delivery of strategic risk solutions and supporting sophisticated client relationships. This role focuses on service execution, documentation, and supporting the account team on large and complex accounts. Responsibilities include but are not limited to: Serve as a key point of contact for client service activities, ensuring timely and accurate execution of deliverables. Assist clients in understanding their risk programs and help align services with their business needs. Analyze client exposures and historical data to support strategy development. Prepare client-facing materials, including proposals, analytics, and service...