2 commercial account advisor jobs found

The Select Personal Lines Account Specialist will serve as a trusted advisor to standard personal lines clients, providing consultative guidance and best-in-class service. The role will require working directly with other members of our Select Team as well as producers from other RSC offices. The role will also serve as a mentor to PL Select Assistant Account Specialists. Your Impact:  • Building and maintaining constructive and effective relationships with internal and external customers by meeting and exceeding expectations • Leveraging personal insurance knowledge and expertise to actively service existing accounts and develop new business opportunities for a high volume, fast-paced book of business, consisting of standard personal lines clients • Fostering an environment of personal accountability by managing appropriate system records of service, marketing, and policy communications with clients and carriers in AMS/EPIC accordingly • Participating in the...

Purpose of the Role: To manage a team of on field and Desktop inspectors.   To drive best practice claims handling performance both in terms of optimal claims outcomes and customer service, and the technical and professional development of their team. Duties and Responsibilities 1. Functional Responsibilities: Manage the allocation of claims within their on field and desktop inspectors Provide a technical referral point for team members and manage performance, Keep the ( LoB ) Senior Manager advised of key Complex loss developments and wider Complex trends.   Execute strategic initiatives within their Inspectors team. Ensure Appraisals ‘Best Practices’ is maintained within their inspector team. Drive performance through required criteria Ensure claims are accurately assessments and proactively look for compliment within agreed service levels Embed use of balance scorecard/KPIs within team Develop and implement initiatives with...