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Full Time commercial lines client service manager Massachusetts

26 commercial lines client service manager jobs found

Hiscox
09/12/2026  
Policy Operations Specialist
Job Type: Permanent Build a brilliant future with Hiscox   Corix Operations Position: Policy Operations Specialist Band: Individual Contributor Reporting to: Policy Operations Manager                        The Role: The Policy Operations Specialist plays a key role in ensuring the accurate, timely, and efficient execution of policy administration activities across the policy lifecycle. This role is responsible for executing broker and client servicing requests, including midterm policy changes, cancellations, renewals, and ongoing policy maintenance needs. As Corix continues to scale, this role will also contribute to operational improvements by supporting workflow enhancements, documentation, and cross-functional initiatives that increase efficiency, accuracy, and consistency across Policy Operations. The Team: Corix Operations is responsible for the execution, accuracy, and continuous improvement of core operational processes that...
Hiscox Boston, MA Full Time
Brown & Brown
08/22/2026  
Mid-Market Commercial Lines Account Manager
Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking a   Mid-Market Commercial Lines Account Manager   to join our growing team in Dedham or Boston, MA.       The Mid-Market Account Manager plays a vital role in our Commercial Lines Service team and is at the center of delivering exceptional client experiences. This position partners closely with Account Executives to help design, support, and execute tailored insurance solutions for a diverse portfolio of mid-market commercial clients. You will be actively involved in the service, placement, and growth of accounts, making a meaningful impact on both client success and the overall business.   In this role, you will thrive by staying organized, managing and interpreting data, and ensuring accurate documentation within agency management systems. Strong...
Brown & Brown Dedham, MA Full Time
Arbella Insurance
08/18/2026  
BIA Commercial Lines Inside Sales/Account Manager
Bearingstar Insurance, a part of the Arbella Insurance Group, is one of the leading property and casualty insurance providers in Massachusetts and Connecticut. We offer a hybrid work environment, which allows our employees to excel in their jobs while promoting work/life balance. We offer competitive salaries, excellent benefits, and great training and development programs Bearingstar is poised for growth in Commercial Lines with a focus on small to middle market business. We are currently searching for a Commercial Lines Inside Sales Account Manager to join our growing team. This position will support our clients across both MA and CT. This position can be located in any of our 14 offices throughout MA and CT, but the ideal location would be in our Fall River or Norwood Massachusetts office. You’ll work with qualified leads provided by the agency, building rapport with prospective clients and learning about their business, operations and risk exposures. You’ll combine your...
Arbella Insurance Fall River, MA Full Time
Hilb Group
07/24/2026  
Commercial Lines Account Manager
Grow With Us!  At Hilb Group, we recognize that our associates are our greatest asset. We promote a service-driven culture of high performance that encourages career and professional development. The Hilb Group is currently seeking a motivated and ambitious Commercial Lines Account Manager to join our team. This position will report to our agency located in Southborough, MA. The ideal candidate will be motivated to succeed, is well organized, able to prioritize, and able to work well with a team. This is an in-office position. Responsibilities: Be main conduit of communication to insured and handle day-to-day correspondence with client (email, phone) for commercial accounts  Use discretion and judgement to interpret policy language and communicate changes in coverage to the insured   Act as the relationship builder with the account   Communicate with carriers and insured to respond to their questions and/or issues  Investigate audit discrepancies and...
Hilb Group Southborough, MA Full Time
Arbella Insurance
06/06/2026  
BIA - Commercial Lines Account Manager
Bearingstar Insurance, a part of the Arbella Insurance Group, is one of the leading property and casualty insurance providers in Massachusetts and Connecticut. We offer a great work environment, which allows our employees to excel in their jobs while promoting work/life balance. We offer competitive salaries, excellent benefits, and great training and development programs We are currently searching for a Commercial Lines Account Manager. This position will support our clients across both MA and CT. This position can be located in any of our 14 offices throughout MA and CT. The Commercial Lines Account Manager will provide expertise in service, marketing, and placement of Commercial Lines accounts. This person will maintain effective working relationships with current and prospective members and agency personnel to include carriers and brokers, as directed by the Commercial Lines Manager. Essential Duties May Include: Process complete applications and loss summaries by making...
Arbella Insurance Norwood, MA Full Time
Hilb Group
05/08/2026  
Commercial Lines Account Technician
Grow With Us!  At Hilb Group, we recognize that our associates are our greatest asset. We promote a service-driven culture of high performance that encourages career and professional development. The Hilb Group is currently seeking a motivated and ambitious Commercial Lines Account Technician to join our team. This position will report to our agency located in Southborough, MA. The ideal candidate will be motivated to succeed, is well organized, able to prioritize, and able to work well with a team. This is an in-office position. Responsibilities: Generate Proof of Insurance (Certificates, EPI’s, Binders, AutoID cards)  Process policies: e-file/attach to client file, policy check, and process original copy for delivery to the insured  Process and monitor direct bill endorsements  Process direct bill audits  Monitor carrier/premium finance company cancellation status and activity.  Generate form letters  Order MVRs   Order loss runs...
Hilb Group Southborough, MA Full Time
Cross Insurance
03/18/2026  
Commercial Lines Account Manager - Middle & Large Accounts
The Cross Family of Agencies welcomes you. We need your talent and expertise. The Corcoran & Havlin Insurance Group, a division of Cross Insurance, is looking for an experienced Account Manager to join our talented Commercial Lines team in our Wellesley, MA headquarters. The selected employee will service assigned middle market commercial insurance accounts. Specific responsibilities include: Work to be the client’s trusted advisor. Review and analyze commercial accounts for coverage, limits, etc., and make appropriate recommendations to clients. Gather information from clients and prepare applications for submission to the Marketing Department regarding new and/or renewal coverage. Prepare client proposals based on client’s needs, rates and coverages. Prepare all transactions for assigned accounts, i.e. applications, certificates of insurance, invoices, forms. Nurture strong relationships with clients and insurance carrier representatives. Attend client...
Cross Insurance Wellesley, MA Full Time
Hilb Group
03/11/2026  
Commercial Lines Associate Account Manager
Grow With Us! At Hilb Group, we recognize that our associates are our greatest asset. We promote a service-driven culture of high performance that encourages career and professional development. The Hilb Group is currently seeking a motivated and ambitious Commercial Lines Associate Account Manager to join our team. This position will report to our agency located in Canton, MA. The ideal candidate will be motivated to succeed, is well organized, able to prioritize, and able to work well with a team. This is an in-office position. Responsibilities: Proactively manage an assigned book of business acting as the primary client relationship manager with responsibility for overall account servicing and maintenance Handle inquiries regarding insurance coverages, policy changes and general insurance questions as related to lines of business Handle billing, service and endorsement requests and process necessary paperwork associated with requested Act as liaison between...
Hilb Group Canton, MA Full Time
Hilb Group
01/22/2026  
Commercial Lines Associate Account Manager
Grow With Us!  At Hilb Group, we recognize that our associates are our greatest asset. We promote a service-driven culture of high performance that encourages career and professional development. The Hilb Group is currently seeking a motivated and ambitious Commercial Lines Associate Account Manager to join our team. This position will report to our agency located in Southborough, MA. The ideal candidate will be motivated to succeed, is well organized, able to prioritize, and able to work well with a team. This is an in-office position. Responsibilities: Generate Proof of Insurance (Certificates, EPI’s, Binders, AutoID cards)  Process policies: e-file/attach to client file, policy check, and process original copy for delivery to the insured  Process and monitor direct bill endorsements  Process direct bill audits  Monitor carrier/premium finance company cancellation status and activity.  Generate form letters  Order MVRs   Order loss runs  Update...
Hilb Group Southborough, MA Full Time
AIG
09/05/2026  
Actuary, Reserving - North America Specialty
Actuary, Reserving - North America Specialty At AIG, we are reimagining the way we help customers to manage risk. Join us as a Actuary, Reserving - North America Specialty, North America to take on key responsibilities within a world-class actuarial function. Make your mark on the Actuarial Team Our Actuaries are on the front lines, quantifying risk, pricing insurance and reserving losses for AIG’s major insurance operating companies, globally. We collaborate with Finance, Claims, Operations, Marketing and Risk Management, among other functions. As an AIG actuary, you will be challenged and encouraged to reach your greatest potential to help improve how we predict, manage and mitigate risk. How you will create an impact The North America Specialty Reserving Lead will be responsible for managing the day-to-day workflow of analysts on the team with the responsibility of coordinating and reviewing the reserving process and results for North America Specialty. This key...
AIG Boston, MA Full Time
Dual North American - Howden Group Holdings
09/03/2026  
Commercial Account Handler
Who are we? Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 24,000 employees spanning over 56 countries. People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work / life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden. With a no limits approach, we can rise to any challenge. Whatever the question, the concern, or the risk, we can get the right people in a room and find the right answer. Our collective power is also helping us to change the insurance narrative – doing right by our clients while using insurance...
Dual North American - Howden Group Holdings Worcester, MA Full Time
The Baldwin Group
09/02/2026  
Sr Client Service Specialist, Commercial Risk - IAS Northeast
The Sr Client Service Specialist, Commercial Risk works closely with advisors, line-of-business specialists, and dedicated client servicing professionals to analyze client data, evaluate needs, and help create effective risk management solutions designed to meet clients’ financial goals. POSITION SUMMARY: The Sr Client Service Specialist, Commercial Risk works closely with advisors, line-of-business specialists, and dedicated client servicing professionals to analyze client data, evaluate needs, and help create effective risk management solutions designed to meet clients’ financial goals. PRIMARY RESPONSIBILITIES: Prepares premium allocations. Prepares and updates draft renewal proposals. Prepares documents for presenting risks to market. Prepares applications, summaries of insurance, and other coverage related documents. Assists client service teams in the preparation of presentation materials. Analyzes and summarizes complex data and compiles reports without...
The Baldwin Group Boston, MA Full Time
AIG
08/29/2026  
Senior Actuarial Analyst - US Programs
Senior Actuarial Analyst - US Programs At AIG, we are reimagining the way we help customers to manage risk. Join us as a Senior Actuarial Analyst - US Programs to take on key responsibilities within a world-class actuarial function. Make your mark in Actuarial Our Actuaries are on the front lines, quantifying risk, pricing insurance and reserving losses for AIG’s major insurance operating companies, globally. We collaborate with Finance, Claims, Operations, Marketing and Risk Management, among other functions. As an AIG actuary, you will be challenged and encouraged to reach your greatest potential to help improve how we predict, manage and mitigate risk. How you will create an impact We are seeking a dynamic Senior Actuarial Analyst to assist with pricing the US Programs business.  The Senior Actuarial Analyst will help elevate the technical capabilities of the underwriting team through dynamic work projects such as new program due diligence & onboarding, rate...
AIG Boston, MA Full Time
The Baldwin Group
08/21/2026  
Advisor - Inside Sales - Personal Lines
The Baldwin Group is an award-winning entrepreneur-led and inspired insurance brokerage firm delivering expertly crafted Commercial Insurance and Risk Management, Private Insurance and Risk Management, Employee Benefits and Benefit Administration, Asset and Income Protection, and Risk Mitigation strategies to clients wherever their passions and businesses take them throughout the U.S. and abroad. The Baldwin Group has award-winning industry expertise, colleagues, competencies, insurers, and most importantly, a highly differentiated culture that our clients consider an invaluable expansion of their business. The Baldwin Group (NASDAQ: BWIN), takes a holistic and tailored approach to insurance and risk management. **Will consider hybrid/remote with the right experience BUT must be able to attend a monthly sales meeting in Kingston, MA office** Responsibilities Manage company-provided leads while identifying cross-sell and upsell opportunities to drive business growth....
The Baldwin Group Kingston, MA Full Time
Arbella Insurance
08/19/2026  
Financial Analyst Associate
At Arbella, we’re focused on people. We work hard to attract and retain the best. That means providing a great work environment, encouraging work/life balance, offering flexible work arrangements, and competitive salaries and benefits packages. We invest in our employees and encourage them to grow so that we, too, can grow as a company. Other perks include: • Company nurse, nutritional counseling, and mental health resources • Tuition assistance programs • Opportunities to get involved: Arbella Activities Committee, Diversity and Inclusion Council, and more • A company committed to community: volunteer opportunities, employee- led community efforts, and the Arbella Insurance Foundation • Robust training, mentorship, and professional/personal development programs • Colleagues who genuinely care about each other Arbella is committed to building a workplace that’s diverse, inclusive, and equitable for everyone. We’ve created a culture that supports a diverse workplace where...
Arbella Insurance Quincy, MA Full Time
The Baldwin Group
08/18/2026  
Outside Advisor - Personal Lines
The Baldwin Group is an award-winning entrepreneur-led and inspired insurance brokerage firm delivering expertly crafted Commercial and Personal Lines Insurance and Risk Management, Private Insurance and Risk Management, Employee Benefits and Benefit Administration, Asset and Income Protection, and Risk Mitigation strategies to clients wherever their passions and businesses take them throughout the U.S. and abroad. The Baldwin Group has award-winning industry expertise, colleagues, competencies, insurers, and most importantly, a highly differentiated culture that our clients consider an invaluable expansion of their business. The Baldwin Group (NASDAQ: BWIN), takes a holistic and tailored approach to insurance and risk management. Are you a motivated sales professional who thrives on building relationships and helping clients find the right insurance solutions? We're looking for an Insurance Advisor who is driven to grow a book of business, deliver exceptional client experiences,...
The Baldwin Group Kingston, MA Full Time
Hiscox
07/31/2026  
Product Manager - Insurance Enablement 
Job Type: Permanent Build a brilliant future with Hiscox   Product Manager – Insurance Enablement Atlanta, Boston, Chicago, West Hartford, NYC (Hybrid 2x weekly) The Product Manager – Insurance Enablement role at Corix, a Hiscox Company is responsible for the strategy, development, and execution of product features, enhancements, and integrations that support insurance product development, business growth, and product distribution. This role focuses on improving technology and tooling to make the creation and maintenance of insurance products easier, faster, and more efficient.   Core responsibilities include partnering with Insurance Product Implementation teams to drive enhancements to existing products and enable the launch of new ones, refining underwriting rules and risk assessment s, and coordinating with internal and external stakeholders to deliver operationally efficient and scalable solutions.   This position plays a...
Hiscox Boston, MA Full Time
Cross Insurance
07/28/2026  
Commercial Lines Account Manager
The Cross Family of Agencies welcomes you. We need your talent and expertise. The Cross Family of Agencies welcomes you. We need your talent and expertise. Commercial Lines Account Manager From starting at the kitchen table of Woodrow Cross, to becoming one of the largest insurance providers in New England, Cross Insurance has grown rapidly over the past 65 years. We’ve still held on to our core values of integrity, hard work, and dedication, and are still privately held. We’re looking for the best talent to build our team, and offer highly competitive salaries and a comprehensive benefits package that includes:  401(k) Group Life/Supplemental Life Group Dental Group Vision Group Medical Short-term/Long-term Disability Medical & Dependent Care Reimbursement Education Reimbursement Opportunities  Professional Work Environment  Paid Holidays  Continuing Education Account Managers are primarily responsible for servicing policies (new...
Cross Insurance Braintree, MA Full Time
Hiscox
07/09/2026  
Head of Platform: Traded
Job Type: Permanent Build a brilliant future with Hiscox   Head of Platform: Traded Location: Boston, MA | Hybrid: 3 days/week in office The Role: This is a senior leadership role responsible for owning engineering quality, delivery, and platform evolution across Hiscox US’s traded policy portfolio. Reporting to the US Chief Technology Officer, this individual will lead the modernization of the traded application ecosystem and build a high-performing engineering organization that supports underwriters, data professionals, and operations teams. Based in Boston, this role is critical to enabling scalable, efficient, and digitally enabled growth across the traded book. Key Responsibility Areas: Platform Strategy & Modernization: • Define and execute a multi-year strategy to modernize the traded application suite, reducing technical debt and increasing platform agility. • Drive the evolution toward cloud-native, API-first, and event-driven...
Hiscox Boston, MA Full Time
Salem Five Insurance
06/26/2026  
Commercial Insurance Account Manager
Salem Five is a growing regional financial services organization with a rich history of over 170 years.  As an independent bank, we are deeply rooted in the communities we serve and offer our employees successful and rewarding careers. Why Join Us: At Salem Five Insurance, you will be part of a team that delivers more than just coverage, we provide peace of mind to the clients we serve. With experienced professionals across six Massachusetts offices and access to a broad network of trusted carrier partners, we work together to create tailored insurance solutions that reflect each client’s unique goals and values. Whether supporting families, businesses, or individuals with complex needs, you will play a key role in delivering clarity, care, and professionalism every step of the way. This position can be based in our Woburn, Danvers, Gloucester, Plymouth or Norwood office.  ESSENTIAL DUTIES AND RESPONSIBILITIES: Customer Account Management:...
Salem Five Insurance Woburn, MA Full Time

 

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