17 contact center customer care associate jobs found

    SUMMARY:    The primary focus of this position is to provide support to the Claim and Operations Team. This includes but is not limited to returning phone calls, printing and depositing of checks , creating notes in system, closing claim files, and assisting in preparation of file reviews as well as other miscellaneous support activities.  Computes medical bills associated with accidents and ensures timely payment.   RESPONSIBILITIES/TASKS:   Supports the customer service work and processes for the multi-functional Claims and Operations teams including check printing, bank deposits, mail management.   Answers general claim inquiries from providers and provide verification of claim status. Communicates and collaborates with team members to ensure the appropriate and timely handling of claims.  Supports the team as required. Supports the account management process appropriately for the team's book of business. Computes the proper payment...

Our employees are at the heart of what we do: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you are bringing this purpose to life alongside a passionate community. Feel empowered to learn and grow while being valued for who you are. At Intact, we commit to supporting you in reaching your goals with tools, opportunities, and flexibility. It’s our promise to you.  Who we are At Intact Insurance Specialty Solutions, we are experts at what we do in protecting what makes businesses unique. Our deep understanding of the specialty insurance market is the foundation for our customized solutions, backed by targeted risk control and claims services. Our employees are passionate about providing insurance coverage that’s aligned to our targeted customer groups. Intact’s Global Specialty Lines business spans across more than 20 verticals in four distinct markets: U.S., Canada, UK and Europe. The following...

National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers.  Job Description As the Field Property Adjuster you are responsible for investigating and confirming the facts of loss for the most complex Homeowner's Claims. Determines coverage, damages and otherwise adjusts and negotiates claims within limit of authority. Responsible for creating a comprehensive estimate of damages for the most complex first party homeowner claims leading to the proper disposition. This role is utilized as peer mentor and may assign direction to more junior employees, having mastered our processes and obtained technical expertise. We are seeking a motivated and customer-focused Property Field...

Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   Position Schedule / Shift: Monday - Friday 8:30 AM - 5:30 PM. 40 hours per week.  Scheduled hour for lunch each day.  Position Summary The Auto Club Group is seeking a customer-focused Insurance Service Representative to support members with insurance policies, payments, renewals, and product inquiries. This role combines service, problem-solving, and sales support to help members protect what matters most while promoting ACG’s insurance, membership, and financial products. Key Responsibilities Customer Service & Member Support Respond to customer insurance inquiries, explain product features and ACG service advantages, support sales processing, and resolve member/customer complaints with management support as needed. Participate in team service efforts and help deliver consistent, customer-focused support. Insurance Policy Servicing &...

Position Summary The Client Relationship Director directly leads a defined book of business (BOB), comprising a set of named clients, in accordance with Company guidelines, client needs, and regulatory requirements. The Director, Client Relationship acts in a mentorship role to their BOB’s assigned team. "Has minimum necessary access to Protected Health Information (PHI) and Personally Identifiable Information (PII) by Job Description/Role." Key Duties and Responsibilities Manages all aspects of the client relationship and account management activities of the assigned client(s) to retain and strengthen client relationships. Directs the execution of a defined account strategy, remaining abreast of the specific needs of each assigned client, to develop a value-based client relationship. Sets and manages client expectations and account-related activities such as identifying and developing additional service opportunities and coordinating the delivery of ZAS...

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description Allstate’s sales organization is growing its virtual workforce, and we are looking for highly motivated individuals that thrive in a fast-paced sales environment and enjoy being rewarded for their efforts. At Allstate, we are committed to offering a reputable product suite that protects people from life’s uncertainties so they can realize their hopes and dreams. As a full-time Inside Sales Representative, you will: Engage with active insurance shoppers via inbound/outbound calls, live chat, SMS, and more in a work from home call...

National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers.  Job Description The Territory Sales Manager is responsible for consistently exceeding agreed upon new business production, direct written premium, and loss ratio goals, and other KPIs on an annual basis by effectively managing the agents of an assigned market to increase company market share by driving profitable growth. Key Responsibilities • Positions and promotes full suite of National General Insurance products into Independent Agency Partners to include, multiple personal auto products, homeowners, commercial vehicle, flood, and recreational vehicle & key focus on Specialty Vehicle & Household package...

Great opportunity   to start a career in the insurance industry!     Are you a bright, outgoing , people -oriented person? If so, this is   the   career for you.     At HUB, we value education and continuous   learning and   are excited to   assist   you along your career development path.      As   a   Commercial Lines Service Specialist,   you will   provide professional, courteous service to our clients and internal team. Provides support in obtaining,   maintaining , expanding, and servicing commercial accounts.      Your job responsibilities as a   Commercial Lines Service Specialist :   Respond promptly and professionally to the service needs of our clients   Work closely with the team in providing exceptional service   Assist   team in following HUB process/procedures related to binders, certificates, endorsements, policy   check   and other...

A career at Auto-Owners is challenging and rewarding.  Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs. Job Description *Applications are accepted on an ongoing basis. An open position may not be available at this time. We offer a merit-based work-from-home program based on job responsibilities. After initial training in-person, you could have the flexibility of work-from-home time as defined by the leadership team. Auto-Owners Insurance, a top-rated insurance carrier, is seeking a motivated individual to join our Claims department as a Bodily Injury Claims Representative. The position requires the person to: Assemble facts, determine coverage, evaluate the amount of loss, analyze legal liability, make payments in accordance with coverage, damage and liability determination, and perform other functions or duties to properly adjust the loss. Study insurance policies,...

Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   This is a relationship driven sales role with long-term income potential through commission.  We know building a client base takes time, which is why we offer ramp-up earnings support during your first months as you grow your pipeline and book of business $2,500 New Agent Ramp-up Incentive This supports your transition by providing additional income as you develop your pipeline and build a strong foundation for long-term success If you enjoy helping people, building relationships, and earning more through performance, we’ll provide the training, tools, and support to help you succeed Success in this role comes from: Consistent outreach Proactive engagement with prospective clients Strong follow-up Community networking Building trust with clients Position Schedule / Shift: Monday - Friday 8:30 am – 5:30 pm Position Summary Full-time | W‑2 | Base Pay...

Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   This is a relationship driven sales role with long-term income potential through commission.  We know building a client base takes time, which is why we offer ramp-up earnings support during your first months as you grow your pipeline and book of business $5,000 New Agent Ramp-up Incentive This supports your transition by providing additional income as you develop your pipeline and build a strong foundation for long-term success If you enjoy helping people, building relationships, and earning more through performance, we’ll provide the training, tools, and support to help you succeed Success in this role comes from: Consistent outreach Proactive engagement with prospective clients Strong follow-up Community networking Building trust with clients Position Schedule / Shift: Monday - Friday 8:30 am – 5:30 pm Position Summary Full-time | W‑2 | Base Pay +...

Together we fight for everyone’s opportunity for a better financial future. We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future.  We know that reaching this future depends on our actions today. Like our Purpose Statement, Voya believes in being bold and committed to action.  We are committed to a work environment where the differences that we are born with — and those we acquire throughout our lives — are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully...

Location: Bloomington, Minnesota (Hybrid) | Full-Time Pay: $67,724 to  $175,909 (DOE) Ranked #8 Top Workplace  – Midsize Employer, MN   About the Role: As a member of the actuarial team, you’ll support SFM’s business needs and strategic goals by analyzing, evaluating, and modeling business processes and outcomes. This role can be filled at the Actuarial Analyst (entry level) up through the Sr. Actuary (FCAS credentialed) level, depending on work experience.  Your project work and assignments will be geared towards your experience level, while providing the opportunity to grow and develop.  This position will afford you the opportunity to drive the execution of the core actuarial duties of reserving, reinsurance, ratemaking, financial projections, and claim calculations focusing on Workers’ Compensation Insurance. In addition, we’ll count on you to provide expertise, including consultation and recommendations, on actuarial models and issues. SFM believes that our...

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description Job Description A day in the life of a Field Property Adjuster, and what it takes to do the job!    As a Field Property Adjuster, you will provide exceptional service to our policyholders. Your primary responsibility will involve traveling to our customers' homes to conduct on-site inspections, investigate coverage, prepare estimates, and settle claims promptly and efficiently. Additionally, you will handle virtual claims countrywide, leveraging various platforms and software such as Xactimate and ClaimsX Video...

It’s a great time to join AAA The Auto Club Group!   JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   $2,500 Signing Bonus for new hires **To qualify for the Sign-On Bonus, applicants must be new to ACG (not applied in the last 180 days.) There is a 1-year payback clause if your employment is terminated prior to completing 12 months of employment.  Additional details can be provided by our Recruiting Team at the time of application** AAA – The Auto Club Group Full‑time | W‑2 | Base Pay + Incentives + Full Benefits Looking to build a stable sales career with real benefits? Join America’s most trusted brand with over 100 years of service as an Insurance Sales Agent- no insurance background required   If you enjoy helping people, building relationships, and earning more through performance, we’ll provide the training, tools, and support to...

Role Details Job Title: Associate Actuary Location: Maple Grove - MN Reports To: Associate Actuary Supervisor Employment Type: Full Time Job Requisition ID: 2026-575 Requisition Begin Date: 05/28/2026 Requisition End Date: 06/28/2026 (Posting may close earlier if filled or business needs change.) Role Overview The Associate Actuary at ProAg plays a key role in supporting underwriting and actuarial functions by delivering data-driven insights that inform pricing, hedging decisions, and overall business performance. In this role, you will analyze claims and premium data, develop projections, and contribute to actuarial models that guide decision-making across underwriting teams and leadership. Working closely with cross-functional partners, you will support initiatives such as reinsurance analysis, pricing, and financial reporting, while also assisting with strategic efforts like new product offerings and competitor comparisons. This position is...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking an Employee Benefits Sales Executive to join our growing team in Minneapolis, MN .  The Employee Benefits Sales Executive is responsible for increasing sales volume by developing new client relationships and expanding existing accounts. This role focuses on generating new business opportunities, managing the end-to-end sales process, and ensuring client retention through consistent relationship management. The Producer collaborates with internal team members to deliver exceptional customer service and provide tailored benefits solutions that meet client needs and drive satisfaction. How You Will Contribute:   Build a network of professional relationships, identify new leads, and qualify opportunities that meet company standards as prospects. Establish, cultivate, and manage customer relations...