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Full Time contact center customer care associate Ohio

94 contact center customer care associate jobs found

Nationwide
10/22/2026  
Sr Analyst, Regional Internal Consultant (Remote)
Are you passionate about being part of a team at a Fortune 100 company with nearly $70 billion in annual sales that delivers extraordinary care to help individuals and businesses prepare for and protect their future? If so, then Nationwide Financial could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. As a Regional Internal Consultant, you will serve as a trusted advisor and strategic partner to financial professionals, broker-dealers, and internal sales teams, helping drive growth, retention, and client success across an assigned territory. This role combines consultative sales expertise, financial services knowledge, and relationship management to identify business opportunities, deliver tailored solutions, and position Nationwide Financial (Care Matters) products and services to meet evolving...
Nationwide Grandview Heights, OH Full Time
Nationwide
10/21/2026  
Analyst, Technology Services
If you’re passionate about being part of a dynamic organization that enables a Fortune 100 company with nearly $70 billion in annual sales to drive innovation and adopt new technologies that deliver business results, then Nationwide’s Technology team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Nationwide’s Technology Service Desk is an inbound call center supporting 25,000 plus associates/contractors and 100,000 plus agents. We provide break fix and troubleshooting support for passwords, network, connectivity, hardware, software, and mobile apps, etc. Our group is comprised of approximately 60 associates in Columbus and remote work from anywhere locations.    Analysts joining our teams will be focused on providing support to Nationwide Insurance Agents.    Candidates for these roles will...
Nationwide Columbus, OH Full Time
Nationwide
10/20/2026  
Sr Analyst, Regional Internal Consultant (Remote)
Are you passionate about being part of a team at a Fortune 100 company with nearly $70 billion in annual sales that delivers extraordinary care to help individuals and businesses prepare for and protect their future? If so, then Nationwide Financial could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. As a Regional Internal Consultant, you will serve as a trusted advisor and strategic partner to financial professionals, broker-dealers, and internal sales teams, helping drive growth, retention, and client success across an assigned territory. This role combines consultative sales expertise, financial services knowledge, and relationship management to identify business opportunities, deliver tailored solutions, and position Nationwide Financial products and services to meet evolving client needs....
Nationwide Grandview Heights, OH Full Time
Nationwide
10/20/2026  
Specialist, Regional Internal Consultant (Remote)
Are you passionate about being part of a team at a Fortune 100 company with nearly $70 billion in annual sales that delivers extraordinary care to help individuals and businesses prepare for and protect their future? If so, then Nationwide Financial could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. As a Regional Internal Consultant, you will serve as a trusted advisor and strategic partner to financial professionals, broker-dealers, and internal sales teams, helping drive growth, retention, and client success across an assigned territory. This role combines consultative sales expertise, financial services knowledge, and relationship management to identify business opportunities, deliver tailored solutions, and position Nationwide Financial (Care Matters) products and services to meet evolving...
Nationwide Grandview Heights, OH Full Time
Nationwide
10/20/2026  
Specialist, Regional Internal Consultant (Remote)
Are you passionate about being part of a team at a Fortune 100 company with nearly $70 billion in annual sales that delivers extraordinary care to help individuals and businesses prepare for and protect their future? If so, then Nationwide Financial could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. As a Regional Internal Consultant, you will serve as a trusted advisor and strategic partner to financial professionals, broker-dealers, and internal sales teams, helping drive growth, retention, and client success across an assigned territory. This role combines consultative sales expertise, financial services knowledge, and relationship management to identify business opportunities, deliver tailored solutions, and position Nationwide Financial products and services to meet evolving client needs....
Nationwide Grandview Heights, OH Full Time
Nationwide
10/20/2026  
AVP, Middle Market Property Underwriting - Commercial
If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Addendum: With the integration of N2G responsibilities, this role will have 3-4 direct reports including oversight of the N2G Technical Director for Property. In addition, the role will assume responsibility for an additional $50M in Property premium and a broader product portfolio, including four distinct product lines: ISO-based Commercial Property, Commercial Output Property, Inland Marine, and Capital Assets (domestic and international). The role will also...
Nationwide OH Full Time
Nationwide
10/20/2026  
Sr. Consultant, FinTech (Annuity)
Are you passionate about being part of a team at a Fortune 100 company with nearly $70 billion in annual sales that delivers extraordinary care to help individuals and businesses prepare for and protect their future? If so, then Nationwide Financial could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. The role serves as Nationwide’s subject-matter expert on the annuity advisor ecosystem, with a focus on the Registered Investment Advisor (RIA) and their technology ecosystem, while connecting business leaders, wholesalers, advisors, RIAs, custodians, FinTech platforms, outsourced insurance desks, and technology partners. The role evaluates market and competitor capabilities, translates advisor and business needs into secure, scalable technology solutions, and guides partner relationships through...
Nationwide Columbus, OH Full Time
Nationwide
10/15/2026  
Regional Internal Consultant, Life Internal Sales (Remote) - Evergreen
Are you passionate about being part of a team at a Fortune 100 company with nearly $70 billion in annual sales that delivers extraordinary care to help individuals and businesses prepare for and protect their future? If so, then Nationwide Financial could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. As a Regional Internal Consultant, you will serve as a trusted advisor and strategic partner to financial professionals, broker-dealers, and internal sales teams, helping drive growth, retention, and client success across an assigned territory. This role combines consultative sales expertise, financial services knowledge, and relationship management to identify business opportunities, deliver tailored solutions, and position Nationwide Financial products and services to meet evolving client needs....
Nationwide Grandview Heights, OH Full Time
Nationwide
10/12/2026  
AVP, Contingent Liability Legal – P&C
If you're passionate about being part of a diverse organization that enables a Fortune 100 company with nearly $70 billion in annual sales to deliver innovative business solutions with excellence, then Nationwide's Legal team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. The Assistant Vice President, Contingent Liability Legal – P&C provides strategic leadership and senior legal guidance for Nationwide's most significant property and casualty contingent-liability matters, including bad-faith allegations, extra-contractual exposure, complex coverage disputes, and other high-risk litigation. This role serves as a trusted advisor to Claims, Legal, Finance, Underwriting, Reinsurance, Compliance, and business leadership, providing enterprise-level oversight of litigation risk, governance, financial...
Nationwide Columbus, OH Full Time
Nationwide
10/11/2026  
Summer 2027 Personal Lines Claims Intern
If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Job Description Summary Nationwide is a leader in the insurance and financial services industry in America. We are a Fortune 100 company with a mission to protect people, businesses and futures with extraordinary care. The Nationwide summer internship program is designed to empower you, allowing you to forge a strong foundation for your career. Over the course of 12 weeks, Nationwide interns take part in key business assignments that make a difference, all...
Nationwide Columbus, OH Full Time
Nationwide
10/09/2026  
Director, Software Engineering Product Manager (Annuity Data Platform)
If you’re passionate about being part of a dynamic organization that enables a Fortune 100 company with nearly $70 billion in annual sales to drive innovation and adopt new technologies that deliver business results, then Nationwide’s Technology team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. This role will work a hybrid schedule coming into the Columbus, Ohio (preferred), Des Moines, Iowa, or Scottsdale, Arizona office 2 days per week. Remote internal associates may also be considered. Role Purpose: Own and drive the strategic direction and outcome-based roadmap for the Annuity Data Platform. Align the platform to Annuity Modernization, the enterprise Data Strategy, first-launch commitments, and longer-term scalability, reuse, analytics, automation, and AI enablement. Provide end-to-end...
Nationwide Columbus, OH Full Time
Nationwide
10/07/2026  
Director, Technology Project Management (Annuity Modernization Program)
If you’re passionate about being part of a dynamic organization that enables a Fortune 100 company with nearly $70 billion in annual sales to drive innovation and adopt new technologies that deliver business results, then Nationwide’s Technology team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Director, Technology Project Management (Annuity Modernization Program) Location: This role will work a hybrid schedule coming into the Columbus, Ohio, Des Moines, Iowa, or Scottsdale, Arizona office 2 days per week. Remote internal associates may also be considered. Department: Nationwide Financial – Annuity Technologies Position Summary The Director, Technology Project Management role for the Annuity Modernization Program is responsible for leading the execution and delivery of one of Nationwide...
Nationwide Columbus, OH Full Time
Nationwide
10/07/2026  
Life Insurance Internal Sales Representative (RIC)
Are you passionate about being part of a team at a Fortune 100 company with nearly $70 billion in annual sales that delivers extraordinary care to help individuals and businesses prepare for and protect their future? If so, then Nationwide Financial could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Ideal candidate will be local to the Metro Columbus, Ohio area. This position will be hired on a SuccessFlex basis. The hired associate must reside within 35 miles of the following location: Scottsdale: 18700 Hayden Road Scottsdale AZ, 85255 Grandview: 1000 Yard Street Grandview OH, 43215 Work schedule: 3 days in office, 2 days remote. Required Qualifications: FINRA SIE and Series 6 required at time of application and you must obtain your Series 63 within 120 days of hire.   It is...
Nationwide Grandview Heights, OH Full Time
Nationwide
10/05/2026  
Internal Retirement Specialist
Are you passionate about being part of a team at a Fortune 100 company with nearly $70 billion in annual sales that delivers extraordinary care to help individuals and businesses prepare for and protect their future? If so, then Nationwide Financial could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. We welcome candidates who are bilingual in Spanish and English, as these skills are preferred and highly valued for this role. FINRA Series 6, 63 and 65 licenses, Life and Health license are required for this position. This role does not qualify for employer-sponsored work authorization.  Nationwide does not participate in the Stem OPT Extension program. (Internal Use Only) Compensation Band: E.SD60 #LI-YA1 #LI-REMOTE Job Description Summary At the heart of our work with retirement...
Nationwide OH Full Time
Nationwide
09/03/2026  
Senior Actuarial Consultant - Group Health and Employer Stop Loss Valuation - REMOTE
As a team member in Finance at Nationwide, a Fortune 100 company with nearly $70 billion in annual sales, the opportunities are endless! Let Nationwide help create your career journey! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Nationwide Financial is seeking a Senior Actuarial Consultant, to join the Valuation team supporting our growing Group Benefits business. This role focuses primarily on Group Health and Employer Stop Loss valuation, with the opportunity to influence how actuarial insights support business strategy, financial reporting, and continued growth. The position will analyze claims data, establish reserves, and communicate actuarial conclusions to business leaders and cross-functional partners. The portfolio includes traditional Stop Loss, level-funded Stop Loss, captive Stop Loss, and other Accident &...
Nationwide OH Full Time
Nationwide
08/21/2026  
Director, General Liability Pricing Analytics - REMOTE
As a team member in Finance at Nationwide, a Fortune 100 company with nearly $70 billion in annual sales, the opportunities are endless! Let Nationwide help create your career journey! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Director, General Liability Pricing Analytics The Role In this position, you will work at the intersection of predictive analytics, actuarial thinking, and pricing strategy. You will partner closely with teammates and business partners to build, enhance, and refine models that support general liability insurance pricing. You will also have the opportunity to work across a variety of projects, expand your technical toolkit, and deepen your understanding of how modeling drives real business outcomes. As Director, General Liability Pricing Analytics, you will serve as the senior technical leader...
Nationwide Columbus, OH Full Time
Nationwide
10/23/2026  
Production Supervisor IV - SS
If you’re passionate about being part of a dynamic organization that enables a Fortune 100 company with nearly $70 billion in annual sales to drive innovation and adopt new technologies that deliver business results, then Nationwide’s Technology team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. The Document Solutions team is seeking a Production Supervisor IV to lead a team responsible for document indexing, workflow management, and the successful delivery of critical document-processing services supporting multiple business partners. This role oversees a team of approximately 12-15 associates and is responsible for ensuring operational excellence, service-level performance, quality, and business-partner satisfaction in a dynamic environment. The successful candidate will balance people...
Nationwide Columbus, OH Full Time
Nationwide
10/23/2026  
Audit Manager, Internal Audit Advisory.
As a team member in Internal Audit at Nationwide, a Fortune 100 company with nearly $70 billion in annual sales, the opportunities are endless! Let Nationwide help create your career journey! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. For an Internal Audit Advisory Team , I’d look for candidates who demonstrate: Strong communication and executive presence — able to engage senior leaders, explain risk clearly, and make a compelling case for change.   Curiosity and analytical problem-solving — comfortable asking thoughtful questions, navigating ambiguity, and developing practical, risk-based solutions.   Business and industry acumen — understands how processes, risks, controls, governance, and business objectives connect; insurance or financial-services experience is a plus.   Trusted relationship-building skills —...
Nationwide Columbus, OH Full Time
Nationwide
10/23/2026  
Sr Financial Services Technical Lead
Are you passionate about being part of a team at a Fortune 100 company with nearly $70 billion in annual sales that delivers extraordinary care to help individuals and businesses prepare for and protect their future? If so, then Nationwide Financial could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Candidate must be a forward-thinking lead who drives project work, identifies opportunities to improve processes, and provides guidance through complex operational challenges. This role requires strong collaboration, prioritization, and problem-solving skills; experience with automation, process improvement, and leading people is a plus. This is a hybrid role based in Columbus, Ohio, requiring on‑site presence at least two days per week. The hired associate must reside within 35 miles of Three...
Nationwide Columbus, OH Full Time
GEICO
10/22/2026  
Pricing Analyst II
Why Join GEICO? At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.   Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive on relentless innovation to exceed our customers' expectations while making a real impact on local communities nationwide.   Founded in 1936, GEICO is a member of the Berkshire Hathaway family of companies and one of the largest auto insurers in the United States. When you join our company, we want you to feel valued, supported, and proud to work here. That's why we offer the GEICO Pledge: Great Company, Great Culture, Great Rewards, and Great Careers. Your Impact at GEICO Pricing is essential to GEICO's continued success as one of the nation's leading auto insurers. As a Pricing Analyst, you will help determine rates for our insurance products, analyze and project drivers of loss...
GEICO Beachwood, OH Full Time

 

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