58 contact center customer care associate jobs found

At Genworth, we empower families to navigate the aging journey with confidence. We are compassionate, experienced allies for those navigating care with guidance, products, and services that meet families where they are. Further, we are the spouses, children, siblings, friends, and neighbors of those that need care—and we bring those experiences with us to work in serving our millions of policyholders each day.  We apply that same compassion and empathy as we work with each other and our local communities. Genworth values all perspectives, characteristics, and experiences so that employees can bring their full, authentic selves to work to help each other and our company succeed. We celebrate our diversity and understand that being intentional about inclusion is the only way to create a sense of belonging for all associates. We also invest in the vitality of our local communities through grants from the Genworth Foundation, event sponsorships, and employee volunteerism. Our four...

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description As a Product Engineer you will design, build, and support high quality digital products using modern engineering practices and tools. In this role, you will partner closely with product managers and fellow engineers to deliver scalable, cloud native, user-centered solutions. You will be accountable for the success of your digital product(s), from design and implementation through production support and performance management against pre-defined key metrics. Key Responsibilities Design, build, and enhance full stack...

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description This role sits within Allstate Cyber Operations & Platforms as part of a set of Digital Product Teams responsible for building and operating a cohesive, scalable Security Operations platform ecosystem. This ecosystem spans: Agentic Cyber Platforms (ACP): Operationalizing AI as a core cyber capability through shared platforms, orchestration patterns, and governance-by-design. Security Data & Observability (SD&O): Engineering and managing the Security Operations Data Plane, enabling high-fidelity telemetry, analytics, and...

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description A day in the life of a Represented Bodily Injury Adjuster, and what it takes to do the job! As a Represented Bodily Injury Adjuster, your main focus will be investigating automobile accidents involving single or multiple vehicles, which result in property damage and/or bodily injury with attorney/litigation involved. You will have the convenience of working remotely from your home while efficiently handling your responsibilities. You will assess coverage, liability, and damages while providing exceptional customer service throughout your...

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description The Software Engineer Senior Manager is the direct leader of more critical groups with significant responsibilities. These groups may sometimes be more heavily resourced with more senior staff or more staff in general or be responsible for more technically complex or strategically important parts of the architecture or product. Software Engineer Senior Manager are expected to build relationships throughout the organization to ensure whole-company alignment and support for their goals, and vice-versa. The Software Engineer Senior Manager...

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description The Senior Insider Threat Investigator develops and executes portions of the enterprise insider threat investigation and analytics program for assigned areas. The role supports complex investigations, analytics-driven risk assessments, and mitigation activities related to insider risks, including data loss, fraud, misuse of systems, and policy violations. This position requires senior-level subject matter expertise, applying advanced analytical, technical, and risk judgment skills to evaluate highly complex user behavior, support...

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description We are seeking a Lead Threat Hunter to lead hypothesis-driven, intelligence-led hunts across enterprise, cloud, and OT/IoT environments. This role proactively identifies adversary tradecraft that evades existing detections, operationalizes findings into durable detection logic, and partners with Threat Intelligence, Detection Engineering, IR, Exposure Management, and REM to reduce dwell time and shrink the enterprise exposure plane. The hunter will leverage MITRE ATT&CK, the Pyramid of Pain, and the Diamond Model to drive measurable...

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description The Specialty Operations Senior Consultant plays a critical role in shaping successful outcomes for highly complex reinsurance claims. In this position, you will lead the resolution and settlement of high exposure assumed reinsurance matters—including asbestos, pharmaceutical, toxic tort, environmental, sexual abuse and molestation, and other mass tort claims. You will join a collaborative and knowledgeable Specialty Operations team where independent judgment, analytical skill, and strategic decision making are valued. This is an...

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description The Technical Product Manager is responsible for defining product strategy, shaping vision, and driving measurable customer and business outcomes for one or more technical products within Allstate’s Billing and Payments ecosystem. This role owns the direction, prioritization, and lifecycle of complex platform capabilities that enable accurate, reliable, scalable, and customer-centric financial experiences. This leader partners closely with engineering, design, architecture, data, finance, and business stakeholders to identify problems...

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description ***This position is Remote. The work consists of 70% in the field and 30% virtual.*** Make a real difference when it matters most. Are you ready to step into a role where you help people get back on the road after life throws them a curveball? As a Catastrophe Field Auto Adjuster, you’ll be the trusted face of our company, traveling nationwide to support customers affected by catastrophic events like floods, hurricanes, and wildfires. Whether it’s a car, motorcycle, ATV, RV, or even a boat, you’ll investigate damage, review policies, and...

Position Summary The Contribution Accounting Processor provides account reconciliation and resolves customer inquiries for assigned Trusts ensuring compliance with associated plans and company guidelines.   "Has minimum necessary access to Protected Health Information (PHI) and Personally Identifiable Information (PII) by Job Description/Role." Key Duties and Responsibilities Handles customer inquiries via telephone, electronic modes, and in-person for billing questions to stakeholders such as employers, providers, auditors, or client representatives. Processes COBRA payments, self-pay payments, refund requests, and cash receipts. Receives and processes new employer contracts. Maintains and updates existing contracts. Prepares and processes incoming and outgoing contribution reports; reconciles reports to payments. Researches discrepancies, credits, retro-payments and problems; contacts employers regarding discrepancies. Submits deposits, requests stop...

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description We are seeking an Endpoint Security Engineer to join our team to help secure and manage enterprise endpoint protection technologies across a global environment. This role will serve as a key technical resource responsible for administering and enhancing endpoint security platforms including CrowdStrike Falcon, Microsoft Defender for Endpoint, and BeyondTrust Privileged Access Management (PAM). The Endpoint Security Engineer is responsible for the design, administration, optimization, and support of enterprise endpoint security...

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description The Architecture Compute, and Engineering organization provides a transformative platform ecosystem with a comprehensive set of capabilities that empowers end users and digital product teams to innovate seamlessly and drive growth for Allstate through the Consumer Connected Cloud mission. This ecosystem aims to provide an absolute frictionless experience for our user community. As a Digital Product Manager in the ACE organization, you'll be contributing towards defining, delivering, and managing the lifecycle of one or more products...

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description We are seeking an experienced Digital Product Manager to lead the strategy, roadmap, and delivery of security-focused products that protect enterprise assets and enable secure-by-default development practices for the Product Security team. This role will own the lifecycle of critical security tools and platforms, utilized by the enterprise. The ideal candidate combines strong product management expertise with a deep understanding of security principles, DevSecOps practices, and modern engineering workflows. Additionally, the candidate...

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description We are seeking an experienced Digital Product Manager to lead the strategy, roadmap, and delivery of security-focused products that protect enterprise data assets and deliver security-by-design capabilities that enable data discovery, governance, protection, compliance, and responsible data use across the enterprise. This role will own the lifecycle of critical security tools and platforms, utilized by the enterprise. The ideal candidate combines strong product management expertise with a deep understanding of security principles,...

The next part of your journey is right around the corner — with The Standard. A genuine desire to make a difference in the lives of others is the foundation for everything we do. With a customer-first mindset and an intentional focus on building strong teams, we’ve been able to uphold our legacy of financial stability while investing in new, innovative technologies that support the needs of our customers. Our high-performance culture focused on operational excellence thrives thanks to remarkable people united by compassion and a customer-first commitment. Are you ready to make a difference? Job Summary Join our Loan Servicing Department to ensure the accurate and efficient processing of commercial real estate loan data. You’ll be responsible for timely loan boarding, payment processing, and account reconciliations. Your role includes preparing deposits, managing escrow accounts, and supporting various administrative tasks to enhance operational efficiency....

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description Position Overview We are seeking a Vended Application Lead Consultant Engineer to join our Network Security engineering team. This role will provide technical leadership for the engineering, automation, deployment, and lifecycle management of enterprise network security platforms. The ideal candidate will bring a strong foundation in networking and network security , combined with experience applying modern software engineering and infrastructure automation practices to infrastructure platforms. This individual should be...

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description Senior Consultant I - Network Security Engineering Join our Network Security Engineering team and help secure and modernize critical enterprise infrastructure. As a Senior Consultant I, you will engineer, support, automate, and maintain network security platforms that protect the organization while improving reliability, scalability, and operational efficiency. We're looking for an experienced engineer with a strong foundation in networking and network security who enjoys solving complex technical challenges and leveraging...

Compensation Grade:‏‏‎ ‎35 Job Description At SAIF, actuaries are more than our numbers people.   Their work is the thread that binds together our enterprise-wide projects, strategies, and mission. Heavily relied-upon for their creativity and expertise, this team has the autonomy to work directly with business partners to help establish rates, maintain adequate reserves, produce forecasts, and ensure long term stability.   We are recruiting for an associate actuary. In this role, you'll play a vital role in SAIF's mission to serve Oregon's workers and employers by making workers' compensation coverage widely available and affordable, and by providing extraordinary service. We're looking for a highly motivated self-starter with actuarial experience and an ACAS credential, but just as importantly, we're seeking a collaborative teammate, strategic communicator, seeker of challenges, and champion of analytics.   Your work won't be done in isolation. You will work closely...

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description Role Scope: Attack Surface Management Service Lead Consultant – Exposure Intelligence Allstate Job Profile & Family: Lead Consultant- Threat & Incident Response Team and overall work scope The team operates within a n ewly established Exposure Management function in the broader cybersecurity organization , focused on modernizing how the enterprise identifies, prioritizes, and mitigates security vulnerabilities shifting from traditional patch approaches to a more strategic focus on true business risk and...