28 customer care advocate jobs found

Title:  Customer Care Advocate  Department:  Customer Care Union:  Teamsters 853  Grade:  3 FLSA:  Non-exempt  Hours per week:  40 Position Summary The Customer Care Advocate provides customer service to participants, beneficiaries, union locals, and providers regarding eligibility, benefits, and claims status. "Has minimum necessary access to Protected Health Information (PHI) and Personally Identifiable Information (PII) by Job Description/Role." Key Duties and Responsibilities Maintains current knowledge of assigned Plan(s) and effectively applies knowledge in all job functions. Provides written, verbal, or face-to-face customer service by responding to and documenting telephone and written inquiries in accordance with various Plan(s) benefits. Updates files, including documenting system notes of conversations or action taken. Performs tasks associated with the administration of retirement and health and welfare benefits such as; Processing and/or...

Title:  Customer Care Advocate  Department:  Customer Care Union:  Teamsters 853  Grade:  3 FLSA:  Non-exempt  Hours per week:  40 Position Summary The Customer Care Advocate provides customer service to participants, beneficiaries, union locals, and providers regarding eligibility, benefits, and claims status. "Has minimum necessary access to Protected Health Information (PHI) and Personally Identifiable Information (PII) by Job Description/Role." Key Duties and Responsibilities Maintains current knowledge of assigned Plan(s) and effectively applies knowledge in all job functions. Provides written, verbal, or face-to-face customer service by responding to and documenting telephone and written inquiries in accordance with various Plan(s) benefits. Updates files, including documenting system notes of conversations or action taken. Performs tasks associated with the administration of retirement and health and welfare benefits such as; Processing and/or...

Title:  Customer Care Advocate  Department:  Customer Care Union:  Teamsters 853  Grade:  3 FLSA:  Non-exempt  Hours per week:  40 Position Summary The Customer Care Advocate provides customer service to participants, beneficiaries, union locals, and providers regarding eligibility, benefits, and claims status. "Has minimum necessary access to Protected Health Information (PHI) and Personally Identifiable Information (PII) by Job Description/Role." Key Duties and Responsibilities Maintains current knowledge of assigned Plan(s) and effectively applies knowledge in all job functions. Provides written, verbal, or face-to-face customer service by responding to and documenting telephone and written inquiries in accordance with various Plan(s) benefits. Updates files, including documenting system notes of conversations or action taken. Performs tasks associated with the administration of retirement and health and welfare benefits such as; Processing and/or...

Title: Customer Care Advocate                                 Department: Customer Service Union: OPEIU 29                                                           Grade: 16 Position Summary The Customer Care Advocate provides customer service to participants, beneficiaries, union locals, and providers regarding eligibility, benefits, and claims status. "Has minimum necessary access to Protected Health Information (PHI) and Personally Identifiable Information (PII) by Job Description/Role." Key Duties and Responsibilities Maintains current knowledge of assigned Plan(s) and effectively applies knowledge in all job functions. Provides written, verbal, or face-to-face customer service by responding to and documenting telephone and written inquiries in accordance with various Plan(s) benefits. Updates files, including documenting system notes of conversations or action taken. Performs tasks associated with the administration of retirement and health and...

Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity. We will only consider candidates who are currently authorized to work in the United States and who will not require sponsorship now or in the future. Please note: student visas, CPT, OPT, H-1B, TN, and other temporary work authorizations are considered restricted forms of employment eligibility. Once these expire, the candidate must be able to present another valid form of work authorization.   We are in the business of transforming tomorrows. Join us and transform yours. The Business Employee Experience (EX) is the sum of all the touchpoints and moments that matter between employees and their employers. It sits at the heart of delivering superior customer experience and is key to our clients’ success. Willis Towers Watson is the leader in Employee Experience (EX). We have the unique ability to use insights to drive impact. That means we ground everything we...

SUMMARY:     Workers Compensation Defense Attorney needed for fully remote in-house litigation position, working under the direction of the General Counsel.  This attorney will work defending litigated Workers’ Compensation claims before the WCAB primarily in and surrounding Los Angeles, CA, and will handle a full caseload from referral through trial and/or arbitration. This attorney will conduct research, examine records, conduct investigations, work with Claims staff (our client), prepare defense strategy, appear virtually and in person to defend client, attend depositions, negotiate settlements, prepare DORs, petitions, objections, trial briefs, and settlement documents.    RESPONSIBILITIES/TASKS:  Responsible for applying legal principles, knowledge and skills based on experience. Evaluates and selects appropriate legal techniques, procedures and criteria using judgment in solving legal issues. Drafts and/or dictates legal correspondence and memorandums...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown   is seeking   a   Staff Accountant   to join our growing team in   San Diego, CA !         The Staff Accountant will   be responsible for   accounting functions for assigned profit center(s) and ensuring those functions are performed   in accordance with   Brown & Brown Accounting Guidelines (BBAG) and Generally Accepted Accounting Principles (GAAP). This position will prepare journal entries, reconciliations, account analyses, and month-end financial reporting while supporting multiple programs and systems. The successful candidate will   demonstrate   accuracy, initiative, adaptability, strong organizational skills, and ownership of assigned responsibilities through completion.     How You Will Contribute:       Prepare and post journal...

Are you passionate about being part of a team at a Fortune 100 company with nearly $70 billion in annual sales that delivers extraordinary care to help individuals and businesses prepare for and protect their future? If so, then Nationwide Financial could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. This RVP role will cover the state of California for our Life Insurance team with our Network Marketing channel. Living in the state of California is strongly preferred. This is an H.99 band role. #LI-COLE Job Description Summary Do you enjoy connecting with people to promote solutions that can improve the financial wellbeing of customers? If you can form lasting relationships, solve challenges with outstanding service and develop and share expertise about financial products and...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking an  Employee Benefits Sales Leader  to join our growing team in Northern California!       The purpose of the Employee Benefits Sales Leader is to drive a culture of success through new business, client retention, efficient processes, and teammate engagement for the sales team.      How You Will Contribute:     Identify, design, and implement sales strategies for the assigned team.  Establish annual sales goals and objectives, analyze and evaluate the performance and results of each producer on an on-going basis and prepare periodic report(s) comparing the actual results with the goals and initiate any necessary action to see that the goals are accomplished.  Build and monitor growth plans with each producer, taking into consideration individual talents & strategies as well as...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking a  Personal Lines Sales Leader  to join our growing team in Northern California!       The purpose of the Personal Lines Sales Leader is to drive a culture of success through new business, client retention, efficient processes, and teammate engagement for the sales team.      How You Will Contribute:     Identify, design, and implement sales strategies for the assigned team.  Establish annual sales goals and objectives, analyze and evaluate the performance and results of each producer on an on-going basis and prepare periodic report(s) comparing the actual results with the goals and initiate any necessary action to see that the goals are accomplished.  Build and monitor growth plans with each producer, taking into consideration individual talents & strategies as well as...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking a  Commercial Lines Service Leader  to join our growing team in Irvine, CA.    To drive a culture of success through client retention, new business, efficient processes, and teammate engagement while maintaining positive operating margins for the Property & Casualty departments. How You Will Contribute:    Establish, direct and monitor department goals and objectives that are in alignment with the profit center strategy and in accordance with established policies and procedures. Regularly evaluate and identify short-term and long-term department recruitment needs and strategies to retain top talent. Develop an onboarding curriculum for new teammates to ensure successful acclimation to the profit center and clear understanding of the defined processes and procedures. Identify...

At Cotality, we are driven by a single mission—to make the property industry faster, smarter, and more people-centric. Cotality is the trusted source for property intelligence, with unmatched precision, depth, breadth, and insights across the entire ecosystem. Our talented team of 5,000 employees globally uses our network, scale, connectivity and technology to drive the largest asset class in the world. Join us as we work toward our vision of fueling a thriving global property ecosystem and a more resilient society. Cotality is committed to cultivating a diverse and inclusive work culture that inspires innovation and bold thinking; it's a place where you can collaborate, feel valued, develop skills and directly impact the real estate economy. We know our people are our greatest asset. At Cotality, you can be yourself, lift people up and make an impact. By putting clients first and continuously innovating, we're working together to set the pace for unlocking new possibilities...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Bridge Specialty Group is seeking an Underwriter Assistant  to join our growing team in Stockton, CA!          Under guidance of the Internal Operations Leader, the Underwriter Assistant's primary responsibilities include carrying out direction of underwriting assistant functions to provide support and integrity of underwriting practices.    How You Will Contribute:     Manage internal 59-day list, assist Underwriting and Accounting teams in processing 59-day notices.   Management of surplus lines tax filing queries.  Process Audit tax filings within management system.  Carrier reconciliation: Processing system corrections (commission, market provider, etc.), direct bill invoicing, processing of AOR/BOR requests.  Renewal solicit management.  Reconcile binding subjectivities and requirements....

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Bridge Specialty Group is seeking an Underwriter Assistant  to join our growing team in Stockton, CA!          Under guidance of the Internal Operations Leader, the Underwriter Assistant's primary responsibilities include carrying out direction of underwriting assistant functions to provide support and integrity of underwriting practices.    How You Will Contribute:     Manage internal 59-day list, assist Underwriting and Accounting teams in processing 59-day notices.   Management of surplus lines tax filing queries.  Process Audit tax filings within management system.  Carrier reconciliation: Processing system corrections (commission, market provider, etc.), direct bill invoicing, processing of AOR/BOR requests.  Renewal solicit management.  Reconcile binding subjectivities and requirements....

If you're passionate about being part of a diverse organization that enables a Fortune 100 company with nearly $70 billion in annual sales to deliver innovative business solutions with excellence, then Nationwide's Legal team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. No billable hours!   The preferred candidate will have insurance defense experience including both personal lines and commercial lines cases.   This position can be located in Los Angeles   Hybrid or remote work option depending on location. #LI-CP1 Job Description Summary Would you thrive in an environment where you can deliver top-quality legal services to support the mission of a Fortune 100 insurance company’ to protect people, businesses and futures with extraordinary care? If you possess the academic...

If you're passionate about being part of a diverse organization that enables a Fortune 100 company with nearly $70 billion in annual sales to deliver innovative business solutions with excellence, then Nationwide's Legal team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. No billable hours!   The preferred candidate will have insurance defense experience including both personal lines and commercial lines cases.   This position can be located in Los Angeles, San Francisco Bay area or Sacramento, CA   Hybrid or remote work option, depending on location. #LI-CP1 Job Description Summary Would you thrive in an environment where you can deliver top-quality legal services to support the mission of a Fortune 100 insurance company’ to protect people, businesses and futures with extraordinary care?...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown   is seeking   a   Commercial Lines Sales Leader   to join our growing team in   Northern California!     We are seeking a Commercial Lines Sales Leader to drive regional expansion by   identifying   growth opportunities, adding producer capacity through strategic hiring, and accelerating   cross ‑ sell   partnerships across the organization. This is a senior sales leadership role for a commercial insurance professional who brings immediate market credibility and understands how to grow client relationships through a consultative,   risk ‑ advisory   approach.   Strong producers and service teams are in place.   The opportunity is to shape where and how Commercial Lines grows next as regional capacity continues to expand.     How You Will...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Bridge Specialty Group   is seeking a n   Inside Sales Specialist   to join our growing team !         This position is ideal for someone eager to launch a career in the insurance industry, with a strong interest in sales, customer service, and professional development.   You will play a key role in expanding our current operation by helping to build customer relationships and supporting our sales initiatives.   This teammate will   solicit , establish, and   maintain   rapport with retail agents to secure new and renewal business as well as   participate   in USLI’s 50/50 Sales training program.    Candidates will be engaged in a 24-month training and development program that will prepare the participant to become a superior insurance professional. The focus of the training...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Bridge Specialty Group   is seeking a   Senior Underwriting Assistant – Garage   to join our growing team in   Stockton, CA!            Under guidance of Internal Operations Leader, individual whose primary responsibilities include carrying out direction of underwriting assistant functions to provide support and integrity of underwriting practices.     How You Will Contribute:      Bind and invoice policies as   required , reviewing all binding subjectivities have been completed and documented.   Review of applications, quotes, and binders to ensure proper documentation is presented to issue policies accurately.   Ensure that policy inspections are ordered   in a timely manner .   Process and invoice both monetary and non-monetary endorsements in...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown   is seeking   a   Sr Commercial Account Manager   to join our growing team in   Irvine, CA !         The Senior Account Manager functions as the main   client   contact for an assigned book of business   containing   PCL’s accounts with a high degree of technical   expertise .   Minimum   book size $1,000,000.00 in revenue.       This position requires the ability to work autonomously while performing duties requiring extensive knowledge and understanding of the insurance field. This position   is responsible for   building,   expanding   and solidifying relationships with clients at all levels with the company and lead   appropriate resources   to address the client’s needs, including risk identification and resolution of underwriting...