158 customer care advocate jobs found

The Doctors Company has an opportunity for a Member Advocate to join our collaborative and dynamic team. Our Member Advocates are a vital part of the Underwriting Team and are often the face of the company, providing best imaginable customer service and support related to medical malpractice insurance policies. If you’re motivated by meaningful work, continuous learning, and delivering excellent service in a fast-paced setting, this role may be a great fit. This is a hybrid opportunity in the company's Jacksonville, FL office. The schedule for this position is 8am - 5pm EST.   Position Summary Our Member Advocates are the first point of contact, providing exceptional customer service in a fast-paced call center environment. On average, Member Advocates resolve approximately 40-60 inbound calls per day, along with additional off-phone task processed in-between calls. Member Advocates communicate essential concepts to our members and external partners, covering topics such as...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking a Client Care Advocate to join our growing team in Maitland, Fl! The Client Care Advocate role provides daily account management support in the operations of the Service Division. How You Will Contribute: Provide excellent customer service to the clients’ employee membership, as well as the carrier account management teams. Assist in researching and resolving employee claim and enrollment inquiries and/or discrepancies within a reasonable timeframe. Assist in providing documentation and guidance to client employees regarding medical, prescription drug, dental, vision, and FSA programs, COBRA, Healthcare Reform, Federal and State Mandates, and other related employee benefit and compliance topics. Understand health and benefits products, services, and tools to educate client membership...

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance RN Field Case Manager This Field Case Manager will cover our Orlando, FL region and must live on the east coast area in order to be considered. ​Must have as least 1.5 years of prior Field Case Manager workers compensation experience. ​ PRIMARY PURPOSE OF THE ROLE: Sedgwick Field Case Managers work face to face with their injured workers and medical providers t o facilitate; though advocacy, progressive medical treatment, and timely return-to-work;...

Job Description: Title: Senior Account Manager – Employee Benefits   Work Mode:  Remote with some occasional travel (Florida Only) | Location/Supporting:  Tampa, FL  | Experience:  Level-Funded and Self-Funded Plans / Bilingual Required (Spanish/ English)   Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations    About the Role:  Responsible for IOA Benefits Account Management activities under Producer direction. Responsibilities...

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance RN Field Case Manager This Field Case Manager will cover the Miami, FL region and must live in this area in order to be considered . ​Must be an RN and have as least 1.5 years of prior Field Case Manager workers compensation experience. PRIMARY PURPOSE OF THE ROLE: Sedgwick Field Case Managers work face to face with their injured workers and medical providers t o facilitate; though advocacy, progressive medical treatment, and timely return-to-work; while...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking a   Financial Operations Audit Analyst  to join our growing team in Maitland, FL!     The Financial Operations Audit Analyst is based in Maitland, FL and offers a hybrid schedule .  This position involves financial and compliance review and significant recruiting and mentoring of other teammates. The Financial Operations Audit Analyst plays a key leadership role within the Financial Operations Audit (FOA) team, responsible for planning, executing, reviewing and managing audit fieldwork across financial, operational, and compliance areas.   This role combines strong internal audit fundamentals with increasing use of data analytics and automation to enhance audit efficiency, coverage, and insight. Audit Analysts are expected to independently manage audits, mentor...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Orchid Insurance, an Arrowhead Intermediaries company, is seeking a n Underwriting Assistant (Graduate Programme ) to join our growing team in Miami, FL.       The Underwriting Graduate Programme is a 24-month rotational development opportunity based in Miami, designed to build foundational and advanced underwriting expertise within a leading specialty insurance and reinsurance environment. Participants gain hands-on experience across multiple underwriting divisions, developing skills in risk assessment, coverage evaluation, pricing, and portfolio management while contributing to real business activity. Through structured training, mentorship, and exposure to global markets, the programme prepares individuals to transition into a full-time underwriting role aligned with their strengths,...

Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   This is a relationship driven sales role with long-term income potential through commission.  We know building a client base takes time, which is why we offer ramp-up earnings support during your first months as you grow your pipeline and book of business $5,000 New Agent Ramp-up Incentive This supports your transition by providing additional income as you develop your pipeline and build a strong foundation for long-term success If you enjoy helping people, building relationships, and earning more through performance, we’ll provide the training, tools, and support to help you succeed Success in this role comes from: Consistent outreach Proactive engagement with prospective clients Strong follow-up Community networking Building trust with clients Location Details: · Stuart, FL Position Schedule / Shift: ·Monday - Friday 8:30 am – 5:30 pm Position Summary...

Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   This is a relationship driven sales role with long-term income potential through commission.  We know building a client base takes time, which is why we offer ramp-up earnings support during your first months as you grow your pipeline and book of business $5,000 New Agent Ramp-up Incentive This supports your transition by providing additional income as you develop your pipeline and build a strong foundation for long-term success If you enjoy helping people, building relationships, and earning more through performance, we’ll provide the training, tools, and support to help you succeed Success in this role comes from: Consistent outreach Proactive engagement with prospective clients Strong follow-up Community networking Building trust with clients Location Details: · Ft. Myers, FL Position Schedule / Shift: ·Monday - Friday 8:30 am – 5:30 pm as well as Saturdays...

Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   This is a relationship driven sales role with long-term income potential through commission.  We know building a client base takes time, which is why we offer ramp-up earnings support during your first months as you grow your pipeline and book of business $5,000 New Agent Ramp-up Incentive This supports your transition by providing additional income as you develop your pipeline and build a strong foundation for long-term success If you enjoy helping people, building relationships, and earning more through performance, we’ll provide the training, tools, and support to help you succeed Success in this role comes from: Consistent outreach Proactive engagement with prospective clients Strong follow-up Community networking Building trust with clients Location Details: ·Port Charlotte , FL Position Schedule / Shift: ·Monday - Friday 8:30 am – 5:30 pm Position...

Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   Why Choose a Career with the AAA The Auto Club Group (ACG) You are someone who enjoys helping others, solving problems and providing great customer service. A job that provides variety and independence is exciting to you, but more than anything else, you are looking for a place to have a career that allows you to provide for you and your family. At AAA The Auto Club Group (ACG), you will find that and a place to call a “home away from home”. Continue reading to see what our Roadside Assistance Technician opportunities are all about! A day-in-the-life of a Roadside Assistance Technician As a Roadside Assistance Technician, you will be a part of our Emergency Roadside Assistance team. We consider our Roadside Assistance Technicians “Everyday Heroes”. Why, you might ask? Well, it’s simple. They provide peace of mind to our members through identifying and navigating...

Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   Why Choose a Career with the AAA The Auto Club Group (ACG) You are someone who enjoys helping others, solving problems and providing great customer service. A job that provides variety and independence is exciting to you, but more than anything else, you are looking for a place to have a career that allows you to provide for you and your family. At AAA The Auto Club Group (ACG), you will find that and a place to call a “home away from home”. Continue reading to see what our Roadside Assistance Technician opportunities are all about! A day-in-the-life of a Roadside Assistance Technician As a Roadside Assistance Technician, you will be a part of our Emergency Roadside Assistance team. We consider our Roadside Assistance Technicians “Everyday Heroes”. Why, you might ask? Well, it’s simple. They provide peace of mind to our members through identifying and navigating through...

Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   Insurance Sales Agent AAA – The Auto Club Group | Full-time | W ‑ 2 | Base Pay + Incentives + Full Benefits This is a relationship driven sales role with long-term income potential through commission We know building a client base takes time, which is why we offer ramp-up earnings support during your first months as you grow your pipeline and book of business $5,000 Ramp-up Bonus **To qualify applicants must be new to ACG.** Success in this role comes from: Consistent outreach Strong follow-up Community networking Building trust with clients If you enjoy helping people, building relationships, and earning more through performance, we’ll provide the training, tools, and support to help you succeed Deeper Dive into Pay & Incentives $5,000 Ramp-up Bonus: Additional income during onboarding and training period Base pay, non-exempt, plus performance ‑...

Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   Insurance Sales Agent AAA – The Auto Club Group | Full-time | W ‑ 2 | Base Pay + Incentives + Full Benefits This is a relationship driven sales role with long-term income potential through commission We know building a client base takes time, which is why we offer ramp-up earnings support during your first months as you grow your pipeline and book of business $5,000 Ramp-up Bonus **To qualify applicants must be new to ACG.** Success in this role comes from: Consistent outreach Strong follow-up Community networking Building trust with clients If you enjoy helping people, building relationships, and earning more through performance, we’ll provide the training, tools, and support to help you succeed Deeper Dive into Pay & Incentives $5,000 Ramp-up Bonus: Additional income during onboarding and training period Base pay, non-exempt, plus performance ‑...

Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   Insurance Sales Agent AAA – The Auto Club Group | Full-time | W ‑ 2 | Base Pay + Incentives + Full Benefits This is a relationship driven sales role with long-term income potential through commission We know building a client base takes time, which is why we offer ramp-up earnings support during your first months as you grow your pipeline and book of business $5,000 Ramp-up Bonus **To qualify applicants must be new to ACG.** Success in this role comes from: Consistent outreach Strong follow-up Community networking Building trust with clients If you enjoy helping people, building relationships, and earning more through performance, we’ll provide the training, tools, and support to help you succeed Deeper Dive into Pay & Incentives $5,000 Ramp-up Bonus: Additional income during onboarding and training period Base pay, non-exempt, plus performance ‑...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. About the role: We are seeking a proactive and detail-oriented Marketing Specialist to join our dynamic sales enablement marketing team. As a Marketing Specialist, you will primarily focus on event coordination and logistics, supporting the successful planning and execution of external and internal meetings, conferences, webinars, and company events. The ideal candidate is highly organized, collaborative, and adaptable, with strong communication skills and the ability to manage multiple projects and deadlines in a fast-paced environment. This position may also support additional marketing initiatives and projects as needed. Responsibilities: include the following. Other duties may be assigned. Plan and execute logistics for events, including venue sourcing and booking, vendor coordination, registration management, materials...

Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   Why Choose a Career with the AAA The Auto Club Group (ACG) You are someone who enjoys helping others, solving problems and providing great customer service. A job that provides variety and independence is exciting to you, but more than anything else, you are looking for a place to have a career that allows you to provide for you and your family. At AAA The Auto Club Group (ACG), you will find that and a place to call a “home away from home”. Continue reading to see what our Roadside Assistance Technician opportunities are all about! A day-in-the-life of a Roadside Assistance Technician As a Roadside Assistance Technician, you will be a part of our Emergency Roadside Assistance team. We consider our Roadside Assistance Technicians “Everyday Heroes”. Why, you might ask? Well, it’s simple. They provide peace of mind to our members through identifying and navigating through...

Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   Insurance Sales Agent   AAA – The Auto Club Group | Full ‑ time | W ‑ 2 | Base Pay + Incentives + Full Benefits     $5,000   Ramp-up Compensation Support     **To qualify applicants must be new to ACG .    There is a 1-year payback clause if your employment is terminated prior to completing 12 months of employment.  Additional details can be provided by our Recruiting Team at the time of application**   This is a relationship driven sales role with long-term income potential through commission   We know building a client base takes time, which is why we offer ramp-up earnings support during your first months   as you grow your pipeline and book of business    Success in this role comes from:   Consistent outreach   Strong follow-up   Community networking   Building trust with client s...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. We are seeking a Direct Bill Analyst to join our growing team in Daytona Beach, FL! The Direct Bill Analyst is responsible for processing all phases of direct bill reconciliations for the offices within the Retail division in accordance with established company practices and timelines. How You Will Contribute: Collect, transact, reconcile and record insurance carrier commissions statements and payments. Analyze, identify and record unearned commissions. Review, research and resolve commissions not transacted and sitting in open activities. Leverage software automation for process efficiencies. Analyze and identify trends to become subject matter expert within scope of assigned carrier partner. Collaborate with profit centers to resolve billing errors. Build courteous and successful relationships with carriers...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking an Employee Benefits Operations Specialist to join our growing team in Ft. Lauderdale, FL ! The Primary responsibility of this position is to assist external clients in the implementation. How You Will Contribute:   Manage end-to-end client onboarding and implementation, serving as the primary vendor contact during the first 30 days and ensuring all lines of coverage (including COBRA) are set up accurately. Oversee Broker of Record (BOR) processing across all markets, ensuring completeness, accuracy, and proper submission to carriers. Conduct client benefit discussions, secure sign-off on implementation documents, and submit all required documentation to carriers. Manage, monitor, and track new business implementations, including verification of plan benefits sold, rates, paperwork...