88 customer care advocate jobs found

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance Field Case Manager This Field Case Manager will cover South Tampa and Bradenton/ Sarasota area and must live in this are to be considered. PRIMARY PURPOSE OF THE ROLE: Sedgwick Field Case Managers work face to face with their injured workers and medical providers t o facilitate; through advocacy, progressive medical treatment, and timely return-to-work; while acting as a liaison and providing communication between all involved parties. While frequent travel is...

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance Field Case Manager This Field Case Manager will cover our Orlando, FL region and must live in this area in order to be considered. PRIMARY PURPOSE OF THE ROLE: Sedgwick Field Case Managers work face to face with their injured workers and medical providers t o facilitate; through advocacy, progressive medical treatment, and timely return-to-work; while acting as a liaison and providing communication between all involved parties. While frequent travel is...

Position Summary:   The Account Manager position maintains a professional relationship with our clients through exceptional customer service. Account Managers are assigned a book of business comprised of fully insured and level funded clients. This role is responsible for obtaining clients’ trust by meeting their needs and expectations. They are also responsible for supporting our Producers in producing new business and renewing existing business. Account Managers serve as an advocate to our clients and their employees through positive relationships with the various carriers and continuous education. Essential Tasks: Acts as the primary contact between client, prospect, agency, and producer; represents the agency in handling complaints, arbitrating disputes, or resolving grievances Handles or refers all service requests by our clients Initiates and handles marketing of accounts beginning 120 days before the renewal date; Gathers the necessary information regarding...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking a Premium Accounting Specialist to join our growing team in Tampa, Florida ! The Premium Accounting Specialist role is responsible for supporting the Functional  Leader in execution of all transactions related to Premium Accounting. Teammates within this role will be responsible for managing and reconciling insurance premium transactions to ensure accurate financial reporting and smooth cash flow. The role manages the end to end accounts receivable and collections process, ensuring timely premium payments, accurate cash application, and exceptional service to internal and external stakeholders. This role serves as the link between policy administration, billing, and other finance teams. The role will be required to research inquiries and meet processing deadlines with accuracy and timeliness....

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking an Employee Benefits Strategic Account Executive to join our growing team in Ft. Lauderdale, FL!   The Employee Benefits Strategic Account Executive is responsible for account management, sales and customer service support to the sales team using a variety of skills and knowledge of the insurance market, products, and competition.   How You Will Contribute:     Serve as the strategic advisor and primary relationship manager for an assigned book of business, driving client retention, satisfaction, and organic growth through proactive account management and consultative benefit strategies. Lead cross-functional teams to ensure timely and accurate delivery of client service deliverables, including reporting, renewals, employee communications, benefit guides, open enrollment materials, compliance...

Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   Job Description Location Details: Kissimmee, FL Position Schedule/Shift:    Must be available to work a flexible schedule, which may include evenings, weekends, holidays, and overtime based on business needs and member demand.  Position Summary:     Join our team as a Service Vehicle Operator and be the hero our AAA members rely on when they need help most. You’ll respond to service calls, assist stranded motorists with services like jump-starts, tire changes, and lockouts, and safely tow vehicles when needed. This role combines hands-on problem solving, customer care, and safe driving, all while working independently on the road. If you enjoy helping people, staying active, and making a real difference each day, this is the job for you.  Key Responsibilities:   Respond to roadside assistance requests from AAA members using a tow truck or...

Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   $1,500 to $3,000 Signing Bonus    (Amount is dependent on experience.  To qualify for the Signing Bonus, applicants must be new to the Auto Club Group)    Location Details:    Gainesville, FL   Position Schedule / Shift:    Monday - Friday 8:30 am – 5:30 pm    Position Summary    Drive revenue growth and deepen AAA member engagement by developing new business, retaining existing clients, and promoting a broad portfolio of travel, membership, and financial products. This role delivers exceptional customer experiences through consultative sales, relationship management, and end-to-end travel planning for complex domestic and international itineraries. Success requires meeting sales goals, leveraging referral and lead-generation systems, and utilizing digital tools to build a strong, repeat client base....

Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   Location Details: Naples, FL. Position Schedule/Shift:    Must be available to work a flexible schedule, which may include evenings, weekends, holidays, and overtime based on business needs and member demand.  Position Summary:     Join our team as a Service Vehicle Operator and be the hero our AAA members rely on when they need help most. You’ll respond to service calls, assist stranded motorists with services like jump-starts, tire changes, and lockouts, and safely tow vehicles when needed. This role combines hands-on problem solving, customer care, and safe driving, all while working independently on the road. If you enjoy helping people, staying active, and making a real difference each day, this is the job for you.  Key Responsibilities:   Respond to roadside assistance requests from AAA members using a tow truck or service vehicle.   Provide emergency roadside...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Job Description Brown & Brown is seeking a Sales Associate for our team in Fort Lauderdale, Florida!     The Sales Associate will support our sales efforts by assisting a senior sales staff member, engaging with clients, managing administrative tasks, and contributing to the overall growth of our business. The ideal candidate is an excellent communicator, organized, and passionate about delivering exceptional customer experiences.     How You Will Contribute:  Collaborate with senior sales professionals to help achieve sales targets, develop client relationships, and enhance the overall sales process.  Communicate with clients via phone, email, and in-person meetings to understand their needs, provide information about products/services, and address any inquiries or concerns.  Assist with...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking a Technical Assistant to join our growing team in Fort Lauderdale, FL!     The Technical Assistant will work closely with the Commercial Account Manager, Commercial Producers and Commercial Lines Marketing Representatives to service new and existing accounts to achieve Agency sales goals and service standards.  How You Will Contribute:       Build and maintain strong customer relationships to support account retention and client satisfaction.  Collect updated client information annually to assist with policy renewals and marketing efforts.  Provide day-to-day client service including handling endorsements, cancellations, certificates, and other policy changes.  Assist in analyzing client exposures and recommending appropriate coverage adjustments.  Review and verify the accuracy of policies,...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking a Commercial Lines Account Manager to join our growing team in Tallahassee, Florida. The Commercial Lines Account Manager is responsible for supporting, servicing, and retaining an assigned book of commercial insurance clients. This role partners closely with clients, producers, carriers, and internal teammates to provide responsive service, ensure accurate coverage, and support the day-to-day management and renewal of client accounts. The ideal candidate is organized, detail-oriented, and knowledgeable in Commercial Lines coverage, with a strong commitment to delivering an exceptional client experience. How You Will Contribute Manage the day-to-day servicing needs of an assigned book of Commercial Lines accounts. Respond to client requests and provide timely, accurate information regarding coverage,...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. One80 Intermediaries is seeking a Travel Claims Examiner and Customer Service Representative  to join our growing team!        We are looking for a Travel Claims Examiner and Customer Service Representative to join our team. In this role, you will be responsible for reviewing and analyzing claims to ensure they are processed accurately and in accordance with policy provisions. You will handle moderate to complex claim issues, ensuring that all necessary documentation is obtained, and claims are either approved or denied based on established guidelines.    How You Will Contribute:     Analyze and research claim issues of moderate to complex difficulty.  Ability to comprehend complicated workflows, policy certificates, and policy provisions.  Review and apply policy provisions in processing of claims received....

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Bridge Specialty Group is seeking a Senior Associate Broker – Property to join our growing team in Boynton Beach, FL! The Senior Associate Broker – Property works directly with an established Broker. Under general supervision from a Broker, Office Leader or other executive, individual’s primary duties are in the analysis of market research information and in the sale of renewal of business. Develops and utilizes creative strategies based on analysis to produce renewal business. This position does not drive for business. How You Will Contribute: Builds, expands, and solidifies relationships with clients at all levels within the company and leads appropriate resources to address the client’s needs, including risks and the identification and resolution of underwriting or policy issues. Analyzes market information to...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Arrowhead Specialty   is seeking   Collections Analyst   to join our growing team in   St. Petersburg, Florida!     The Collections Analyst   is responsible for   supporting the Team Leader/Senior in execution of all transactions related to Premium Accounting within GMI. The lead role will   be responsible for   managing and reconciling insurance premium transactions to ensure   accurate   financial reporting and smooth cash flow. The role manages the end-to-end accounts receivable and   collections   process, ensuring   timely   premium payments,   accurate   cash application, and exceptional service to internal and external stakeholders. This role serves as the link between policy administration, billing, and other finance teams. The role will be   required   to research inquiries...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown   is Seeking an   Account Executive   to join our growing team in   Doral, FL! The Account Executive builds, strengthens, and expands client relationships while serving as a strategic partner across all levels of the organization. This role leads internal resources to address client needs, including risk identification and the resolution of underwriting, policy, accounting, and claims issues, ensuring clients receive comprehensive and responsive service. How You Will Contribute: Accurately review and monitor various documents such as certificates of insurance, Auto ID cards, binders, audits, endorsements, renewal information request forms, insurance specifications, proposals, contract reviews, etc. May be involved in preparation of such documents for complex risks. Ensures documents reflect policy coverages...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. One80 Intermediaries is seeking a Travel Claims Examiner and Customer Service Representative  to join our growing team!        We are looking for a Travel Claims Examiner and Customer Service Representative to join our team. In this role, you will be responsible for reviewing and analyzing claims to ensure they are processed accurately and in accordance with policy provisions. You will handle moderate to complex claim issues, ensuring that all necessary documentation is obtained, and claims are either approved or denied based on established guidelines.    How You Will Contribute:     Analyze and research claim issues of moderate to complex difficulty.  Ability to comprehend complicated workflows, policy certificates, and policy provisions.  Review and apply policy provisions in processing of claims received....

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Braishfield Associates, a division of Hull & Company, LLC is seeking a Customer Service Specialist to join our team in Orlando, FL.  The primary responsibility of this role is to service customer accounts. How You Will Contribute: Set up New and Renewal client records Review applications Bind New and Renewal policies Issue policies as necessary Follow up for missing file documentation (loss runs, applications, etc.) Issue, Invoice and Process endorsements, cancellations, reinstatements and non-renewals; or other policy servicing tasks Order loss control reports, follow up for compliance of recs Compliance with Quality Control guidelines Other activities, duties, projects or tasks as assigned Licenses and Certifications: 2-20 license (within 90 days of employment) Skills &...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Bridge Specialty Group is seeking a Senior Associate Broker – Property to join our growing team in Boynton Beach, FL! The Senior Associate Broker – Property works directly with an established Broker. Under general supervision from a Broker, Office Leader or other executive, individual’s primary duties are in the analysis of market research information and in the sale of renewal of business. Develops and utilizes creative strategies based on analysis to produce renewal business. This position does not drive for business. How You Will Contribute: Builds, expands, and solidifies relationships with clients at all levels within the company and leads appropriate resources to address the client’s needs, including risks and the identification and resolution of underwriting or policy issues. Analyzes market information to...

Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   $2,500 Sign-On Bonus   Payment Terms: $1000 paid after 30 days of employment, $1500 paid after 90 days of employment  Location Details: 11971 W Sunrise Blvd, Plantation, FL 33323 Position Schedule / Shift:  Monday – Friday (8:30am to 5:30pm)  Position Summary:  Drive meaningful growth as a Field Life Agent by building relationships, developing leads, and helping members protect their futures through Life, Health, Annuity, Membership, and Financial Services products. In this role, you’ll combine consultative sales, strong product knowledge, and exceptional customer service to uncover needs, close sales, and achieve production goals. You’ll also collaborate with branch partners to maximize referrals, cross-sell opportunities, and long-term member satisfaction.  Key Responsibilities:   Sales & Business Development  Solicit and sell Life & Health insurance and Annuity...

Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   $2,500 Sign-On Bonus   Payment Terms: $1000 paid after 30 days of employment, $1500 paid after 90 days of employment  Location Details : 4880 Woolbright Rd, Boynton Beach, FL 33436 Position Schedule / Shift:  Monday – Friday (8:30am to 5:30pm)  Position Summary:  Drive meaningful growth as a Field Life Agent by building relationships, developing leads, and helping members protect their futures through Life, Health, Annuity, Membership, and Financial Services products. In this role, you’ll combine consultative sales, strong product knowledge, and exceptional customer service to uncover needs, close sales, and achieve production goals. You’ll also collaborate with branch partners to maximize referrals, cross-sell opportunities, and long-term member satisfaction.  Key Responsibilities:   Sales & Business Development  Solicit and sell Life & Health insurance and Annuity...