35 customer care advocate jobs found

Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity. We will only consider candidates who are currently authorized to work in the United States and who will not require sponsorship now or in the future. Please note: student visas, CPT, OPT, H-1B, TN, and other temporary work authorizations are considered restricted forms of employment eligibility. Once these expire, the candidate must be able to present another valid form of work authorization.   We are in the business of transforming tomorrows. Join us and transform yours. The Business Employee Experience (EX) is the sum of all the touchpoints and moments that matter between employees and their employers. It sits at the heart of delivering superior customer experience and is key to our clients’ success. Willis Towers Watson is the leader in Employee Experience (EX). We have the unique ability to use insights to drive impact. That means we ground everything we...

Overview At AmTrust, we're focused on helping businesses thrive through specialized insurance solutions, strong distribution partnerships, and a commitment to continuous innovation. As we continue to grow, marketing plays an important role in connecting customer and partner needs with the products, services, and experiences that drive business success.   The Integrated Marketing Strategy & Planning Manager serves as a key marketing partner to assigned business, product, and functional leaders. This role helps connect business goals to marketing activities that support growth, strengthen distribution relationships, and improve customer engagement.   The ideal candidate is naturally curious and enjoys learning how the business works. They ask thoughtful questions, build strong relationships, and work collaboratively across teams to help turn business priorities into actionable marketing plans.   As part of the corporate marketing organization, this...

Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   $2,500 Sign-On Bonus Payment Terms: $1000 paid after 30 days of employment, $1500 paid after 90 days of employment  Location Details: 2512 S Harlem Ave, Riverside, IL 60546 Position Schedule / Shift:  Monday – Friday (8:30am to 5:30pm)  Position Summary:  Drive meaningful growth as a Field Life Agent by building relationships, developing leads, and helping members protect their futures through Life, Health, Annuity, Membership, and Financial Services products. In this role, you’ll combine consultative sales, strong product knowledge, and exceptional customer service to uncover needs, close sales, and achieve production goals. You’ll also collaborate with branch partners to maximize referrals, cross-sell opportunities, and long-term member satisfaction.  Key Responsibilities:   Sales & Business Development  Solicit and sell Life & Health insurance and...

Job Type: Full time   Exempt/Non Exempt:   Salary Job Description:   Location Details: Chicago, Illinois   Position Schedule / Shift: Hybrid – Field Schedule Monday – Friday: 8:30 AM EST – 5:30 PM EST.   Position Summary: Join our team as a property field claim specialist serving the Chicago, Illinois area, where you’ll be the face of our claims experience and make a meaningful difference for customers during challenging times. In this role, you’ll inspect property damage, investigate claims, and work directly with homeowners to provide exceptional service and fair claim resolutions. If you enjoy working independently, building relationships, and combining problem-solving skills with field-based work, this is an opportunity to grow your career while helping customers recover and move forward. Key Responsibilities: Reviewing assigned claims Contacting the insured and other affected parties Setting expectations for the remainder of the...

Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   This is a relationship driven sales role with long-term income potential through commission.  We know building a client base takes time, which is why we offer ramp-up earnings support during your first months as you grow your pipeline and book of business $2,500 New Agent Ramp-up Incentive This supports your transition by providing additional income as you develop your pipeline and build a strong foundation for long-term success If you enjoy helping people, building relationships, and earning more through performance, we’ll provide the training, tools, and support to help you succeed Success in this role comes from: Consistent outreach Proactive engagement with prospective clients Strong follow-up Community networking Building trust with clients Location Details: This position will be on-site located at our Rockford, IL branch.  Position Schedule / Shift: ·Monday -...

Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:     This is a relationship driven sales role with long-term income potential through commission.  We know building a client base takes time, which is why we offer ramp-up earnings support during your first months as you grow your pipeline and book of business     $2,500 New Agent Ramp-up Incentive   This supports your transition by providing additional income as you develop your pipeline and build a strong foundation for long-term success     If you enjoy helping people, building relationships, and earning more through performance, we’ll provide the training, tools, and support to help you succeed     Success in this role comes from:   Consistent outreach    Proactive engagement with prospective clients   Strong follow-up   Community networking   Building trust with clients     Location Details:...

Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   This is a relationship driven sales role with long-term income potential through commission.  We know building a client base takes time, which is why we offer ramp-up earnings support during your first months as you grow your pipeline and book of business $2,500 New Agent Ramp-up Incentive This supports your transition by providing additional income as you develop your pipeline and build a strong foundation for long-term success If you enjoy helping people, building relationships, and earning more through performance, we’ll provide the training, tools, and support to help you succeed Success in this role comes from: Consistent outreach Proactive engagement with prospective clients Strong follow-up Community networking Building trust with clients Location Details: This position will be on-site located at our Champaign, IL branch.  Position Schedule / Shift: ·Monday...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking a  Commercial Lines Account Manager – Small Business  to join our growing team in Chicago, IL (Hybrid) .        The primary role of the Account Manager is to handle the day-to-day Client Service requirements on an assigned book of business. This book of business could have a Producer or Account Executive who has overall responsibility for Service, Placement and Business Development.   The Account Manager’s focus includes a significant amount of time spent on system activity and communication with the client via email or phone. They have great accountability to adhere to corporate initiatives, process and procedures, including system of record data integrity.      How You Will Contribute:     At the direction of the Producer or Account Executive (Prod/AE), participates in renewal strategy...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. One80 Intermediaries is seeking a  Accounting Specialist  to join our growing team in Peoria Heights, IL!           The Accounting Specialist is responsible for daily tasks assigned (as listed below) over assigned insurance lines of business. Applying principles of Accounting in order to track and analyze financial information, and to prepare financial reports. Ensure timely and accurate activity and transactions for areas assigned. This is a hybrid position located in Peoria Heights, IL.   How You Will Contribute:     Process daily invoice importing for assigned Client accounting lines of business. Reviewing accounts for accuracy and complete information before posting batches. Complete balancing to source documents.  Process daily cash receipt imports from various sources, including reconciling receipts from...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. One80 Intermediaries is seeking a Customer Care Specialist to join our growing team .   The Customer Care Specialist will keep existing bill counts and policy premiums on the books by notifying members that their premium is due .  Assist members making payments, setting up recurring payments, or getting to the sales department if they are interested in a new policy or a new level term product.   How You Will Contribute:       Mailing out reminder and lapse letters in timely from the system.    Consistently meet expectations of at least 50 outbound calls per day.   Review retention reports daily to see where numbers are and where focus needs to be.   Work through assigned tasks of unpaid accounts .     Assist on...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. One80 Intermediaries is seeking a  Loss Control Manager  to join our growing team!        We’re seeking a Loss Control Manager to lead the delivery of loss-control and risk-management services to the Trusts, Pools, and Associations we serve. This is a highly visible role that blends technical property and casualty expertise with leadership, public speaking, education, and client relationship management. You'll work directly with school districts, public entities, and other institutional clients — turning complex insurance and safety concepts into practical guidance that helps our members prevent losses and manage risk with confidence.    How You Will Contribute:     Develop, implement, and continuously improve loss-control programs for our Trusts, Pools, and Associations.  Conduct property and casualty loss-control...

Under the direction of the Director of Sales, the Personal Lines Account Executive will be responsible for generating new business sales to drive organic growth and to provide a high-level of customer service in retaining and servicing Personal Lines Accounts.   This opportunity is for an individual that enjoys networking, has a high level of professionalism, and a passion for providing personalized service to their clients. Essential Duties & Responsibilities Prospect and qualify new personal lines accounts that meet agency standards. Generate new business appointments through networking, referrals, and other sources to attract and retain clients. Identify cross-sell opportunities across departments and expand lines of business on current accounts. Meet or exceed assigned annual new business revenue and retention goals. Proactively manage an assigned book of business using the Epic Agency Management System. Obtain information requested by company...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. One80 Intermediaries is seeking a  Manager of IT / Senior Project Manager  to join our growing team!       We’re seeking a Manager of IT / Senior Project Manager to lead the information technology strategy for one of our divisions within Arrowhead Intermediaries while overseeing the planning, execution, and delivery of IT-related projects. This role ensures that technology goals align with business objectives, manages IT teams and drives project success from initiation through completion.      How You Will Contribute:     Conduct thorough problem analysis regarding technical systems and application programs; document findings and propose problem resolution alternatives.  Develop and implement IT strategies that support company goals and enhance operational efficiency.  Lead, mentor, and manage IT teams,...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. One80 Intermediaries is seeking an  Accounts Payable Specialist  to join our growing team!          The Accounts Payable Specialist is responsible for reviewing and processing accounts payable areas as assigned. Responsible for processing payments to vendors, insureds, and external commission payments timely and ensuring proper documentation is received before payments are processed.     How You Will Contribute:      Review all incoming invoices and check requests for accurate documentation, paperwork, and approvals, and enter data into the system for check and ACH processing.   Responsible for processing payments via physical check and ACH/Wire to various types of external vendors, including timely commission payments to brokers, refunds to insureds, vendors, and carriers.   Responsible for...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. One80 Intermediaries is seeking a  Customer Service Representative - Professional Liability  to join our growing team!          The Customer Service Representative - Professional Liability answers questions and resolves problems initiated by insureds and carriers via telephone, mail, and e-mail.  Most questions concern coverage, claims, cost, or billing and may require research or referral to resolve. Significantly contributes to business retention efforts.     How You Will Contribute:      Provide excellent customer service via phone to clients.   Maintain accurate customer service history notes regarding clients calls, changes to benefits, policies, etc., to allow efficient handling of future calls.   Assist with processing client requests received via mail, fax, and email.   Update and...

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description The Product Management Lead Consultant is responsible for contributing to the definition, delivery, and ongoing management of capabilities that support the modernization of Allstate Dealer Services' core Admin System platform. This role works closely with business, technology, architecture, and operations partners to understand user needs, analyze existing processes and systems, and help deliver solutions that improve customer and business outcomes. The ideal candidate has a strong foundation in product management and demonstrates...

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance Advocacy Coordination Team Specialist PRIMARY PURPOSE :   Actively researches, resolves, and administers escalated inquires for all lines of business, including but not limited to Family Medical Leave (FMLA), complex paid and unpaid state, military, and company-specific leaves, accommodations, disability and statutory claims. Provides excellent customer service displaying care and empathy to callers regarding claims and executes technical and jurisdictional requirements...

Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   Locatio n Details:   This is an onsite position located in our Evergreen Park Car Care Facility.   Position Schedule/Shift:   Service center hours are Monday–Friday, 7:30 a.m.–6:00 p.m., and Saturday, 8:00 a.m.–4:00 p.m. Schedule and shift assignments will depend on the technician position and level.     Position Summary :     ACG Car Care Technicians complete routine scheduled maintenance service on automobiles and trucks, as directed by a manager or Service Advisor. They spend their day performing basic automotive repair,  adjustments  and maintenance procedures, including, but not limited to; oil changes, tire replacement & repairs and general vehicle maintenance.     Key   Responsibilities :   General Service Tech:    Drive vehicles into service bays, prepare them for, and complete digital vehicle...

Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   Locatio n Details:   This is an onsite position located in our Skokie Car Care Facility.   Position Schedule/Shift:   Service center hours are Monday–Friday, 7:30 a.m.–6:00 p.m., and Saturday, 8:00 a.m.–4:00 p.m. Schedule and shift assignments will depend on the technician position and level.     Position Summary :     ACG Car Care Technicians complete routine scheduled maintenance service on automobiles and trucks, as directed by a manager or Service Advisor. They spend their day performing basic automotive repair,  adjustments  and maintenance procedures, including, but not limited to; oil changes, tire replacement & repairs and general vehicle maintenance.     Key   Responsibilities :   General Service Tech:    Drive vehicles into service bays, prepare them for, and complete digital vehicle inspection...

Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   Locatio n Details:   This is an onsite position located in our North Riverside Car Care Facility.   Position Schedule/Shift:   Service center hours are Monday–Friday, 7:30 a.m.–6:00 p.m., and Saturday, 8:00 a.m.–4:00 p.m. Schedule and shift assignments will depend on the technician position and level.     Position Summary :     ACG Car Care Technicians complete routine scheduled maintenance service on automobiles and trucks, as directed by a manager or Service Advisor. They spend their day performing basic automotive repair,  adjustments  and maintenance procedures, including, but not limited to; oil changes, tire replacement & repairs and general vehicle maintenance.     Key   Responsibilities :   General Service Tech:    Drive vehicles into service bays, prepare them for, and complete digital vehicle...