23 customer care advocate jobs found

If you’re passionate about being part of a dynamic organization that enables a Fortune 100 company with nearly $70 billion in annual sales to drive innovation and adopt new technologies that deliver business results, then Nationwide’s Technology team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Nationwide’s Technology Service Desk is an inbound call center supporting 25,000 plus associates/contractors and 100,000 plus agents. We provide break fix and troubleshooting support for passwords, network, connectivity, hardware, software, and mobile apps, etc. Our group is comprised of approximately 60 associates in Columbus and remote work from anywhere locations.    Analysts joining our teams will be focused on providing support to Nationwide Insurance Agents.    Candidates for these roles will...

If you’re passionate about being part of a dynamic organization that enables a Fortune 100 company with nearly $70 billion in annual sales to drive innovation and adopt new technologies that deliver business results, then Nationwide’s Technology team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Sr Analyst, Hardware Asset Management & Provisioning The Hardware Asset Management & Provisioning team provides end-to-end solutions for delivering high-quality computing devices to associates. Our mission is to ensure the right processes, people, and technologies are in place to meet and exceed the expectations of our internal customers. The Senior Analyst will support daily operations while contributing to process improvements, technology initiatives, and project-based work. This role is well...

Are you passionate about being part of a team at a Fortune 100 company with nearly $70 billion in annual sales that delivers extraordinary care to help individuals and businesses prepare for and protect their future? If so, then Nationwide Financial could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. This is a high-impact opportunity for a market-facing underwriting leader who can bring together three strengths: sophisticated technical judgment, trusted distribution relationships, and the ability to develop people. The successful candidate will help shape a focused operating model in which dedicated underwriting teams align to national brokerage relationships, build capacity around the business coming through the door, and deliver a consistent, high-touch experience to producers and business...

Are you passionate about being part of a team at a Fortune 100 company with nearly $70 billion in annual sales that delivers extraordinary care to help individuals and businesses prepare for and protect their future? If so, then Nationwide Financial could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Nationwide is seeking an experienced people leader to step into a critical Life Underwriting leadership role supporting traditional & fluidless underwriting processes. This is an opportunity to lead a team of underwriting professionals responsible for delivering strong service, sound risk assessment, and a consistent partner experience across the business. The ideal external candidate will bring a blend of deep life underwriting knowledge, proven people leadership, and the ability to lead...

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance VOC Field Case Manager This Field Case Manager will cover our Cleveland, Akron, & Youngstown, OH region and must live in this area in order to be considered. PRIMARY PURPOSE OF THE ROLE: Sedgwick Field Case Managers work face to face with their injured workers and medical providers to facilitate; though advocacy, progressive medical treatment, and timely return-to-work; while acting as a liaison and providing communication between all involved parties. While...

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance Field Case Manager - Vocational This Field Case Manager will cover our North West Ohio region, including Toledo, Findlay, Sandusky, Elyria, Lima, and Southern MI. PRIMARY PURPOSE OF THE ROLE: Sedgwick Field Case Managers work face to face with their injured workers and medical providers t o facilitate; though advocacy, progressive medical treatment, and timely return-to-work; while acting as a liaison and providing communication between all involved parties....

Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group's member companies are subsidiaries of American Financial Group. We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed. With over 30 specialty and property and casualty operations, there are always opportunities here to learn and grow. At Great American, we value and recognize the benefits derived when people with different backgrounds and experiences work together to achieve business results. Our goal is to create a workplace where all employees feel included, empowered, and enabled to perform at their best. This position is not eligible for employment visa sponsorship. Applicants must be authorized to work in the United States without the need for current or future sponsorship. Our enterprise P&C IT organization is on a mission is to accelerate the Great American strategy and...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. One80 Intermediaries is seeking a Senior Commercial Transportation Underwriter to join our growing team.  We are looking for a Senior Commercial Transportation Underwriter to join our team. This role reports to the VP of Transportation and involves performing risk selection and pricing on endorsements, renewals, and new business within the guidelines and authority established between MGU and various contracted carriers. The Senior Commercial Transportation Underwriter reviews new business and renewal quotes before issuance and may make marketing calls to brokers and agents as needed. This position requires creativity, multitasking skills, and adherence to division goals and culture.  How You Will Contribute:     Assess and price endorsements, renewals, and new business according to guidelines and authority as outlined in the...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. One80 Intermediaries is seeking a  Claims Specialist - Bilingual (Spanish)  to join our growing team!        As a Claims Specialist, your primarily responsible for providing a high level of customer service to all customers and retailer partners by utilizing soft skill techniques. You will provide this service daily through receiving and transmitting phone calls from retailers and customers alike, responding to emails, creating claims, reviewing documentation, monitoring progress queues, and authorizing services to facilitate the repair of furniture.  Claims Specialists must be proficient users of computers, exhibit excellent verbal and written communication, have a friendly tone, be resilient to change, and adapt to new procedures, while demonstrating professionalism with every client.    How You Will Contribute:...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. One80 Intermediaries is seeking a  Claims Specialist - Bilingual (Spanish)  to join our growing team!        As a Claims Specialist, your primarily responsible for providing a high level of customer service to all customers and retailer partners by utilizing soft skill techniques. You will provide this service daily through receiving and transmitting phone calls from retailers and customers alike, responding to emails, creating claims, reviewing documentation, monitoring progress queues, and authorizing services to facilitate the repair of furniture.  Claims Specialists must be proficient users of computers, exhibit excellent verbal and written communication, have a friendly tone, be resilient to change, and adapt to new procedures, while demonstrating professionalism with every client.    How You Will Contribute:...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown  is seeking a  Marketing Associate  to join our growing team!        We are seeking a dynamic and versatile Marketing Associate to join our growing Marketing team under Safeware. This individual will serve as a key resource in executing marketing campaigns, maintaining and growing our HubSpot deployment, developing content, assisting in research projects, supporting cross-departmental initiatives, and much more!    How You Will Contribute:     Support execution of multi-channel marketing campaigns (digital, email, print, social, and events) to drive awareness, engagement, and lead generation.  Help the team manage and optimize HubSpot—including email, workflow automation, sales sequences, landing pages, reporting, list segmentation, data maintenance, and more.  Collaborate with internal stakeholders and external...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown  is seeking a  Marketing Associate  to join our growing team!        We are seeking a dynamic and versatile Marketing Associate to join our growing Marketing team under Safeware. This individual will serve as a key resource in executing marketing campaigns, maintaining and growing our HubSpot deployment, developing content, assisting in research projects, supporting cross-departmental initiatives, and much more!    How You Will Contribute:     Support execution of multi-channel marketing campaigns (digital, email, print, social, and events) to drive awareness, engagement, and lead generation.  Help the team manage and optimize HubSpot—including email, workflow automation, sales sequences, landing pages, reporting, list segmentation, data maintenance, and more.  Collaborate with internal stakeholders and external...

If you’re passionate about becoming a Nationwide associate and believe you have the potential to be something great, let’s talk. At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Nationwide is looking for a writer who can create clear, compelling, brand-right content that supports our marketing and business goals. The ideal candidate can translate complex financial topics into relevant messaging for different audiences, tactics, channels, and mediums. This is a hands-on creative role for someone who can take a brief from discovery through final delivery. It calls for strong writing skills, sound editorial judgment, dependable follow-through, and the ability to collaborate effectively with creative team members and marketing partners. If you're a curious storyteller who enjoys simplifying complex information and creating content that...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. One80 Intermediaries is seeking a Billing Specialist onsite to join our growing team in Cleveland, OH!   The purpose of this role is to deliver billing and related administrative services timely and accurately to carriers, agents, employers, and policyholders. Provide services directly by maintaining a caseload. Meet service standards for processing volumes, speed, and responsiveness in a fast-paced work environment. Support corporate initiatives. How You Will Contribute:   Process bill payments and policy change timely and accurately. Meet all SLAs for the caseload. Work in collaboration with colleagues to maintain service levels for all Premium Accounting clients. Support corporate initiatives including but not limited to system improvements, special projects and customized service support for new clients. Other...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. One80 Intermediaries is seeking a  Customer Service Representative  to join our growing team!        The Customer Service Representative will serve as a primary point of contact for customers, providing accurate information, resolving inquiries, and delivering an exceptional service experience.  The ideal candidate is enthusiastic about helping others, demonstrates empathy and professionalism, and communicates effectively across multiple channels. Successful CSRs are adaptable, detail-oriented, and skilled at problem-solving, ensuring customer concerns are addressed efficiently and thoroughly.    How You Will Contribute:     Respond to incoming customer inquiries via phone, chat, and email in a timely and professional manner.   Assist current and prospective customers with policy interpretation, claims...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. One80 Intermediaries is seeking a  Customer Service Representative  to join our growing team!        The Customer Service Representative will serve as a primary point of contact for customers, providing accurate information, resolving inquiries, and delivering an exceptional service experience.  The ideal candidate is enthusiastic about helping others, demonstrates empathy and professionalism, and communicates effectively across multiple channels. Successful CSRs are adaptable, detail-oriented, and skilled at problem-solving, ensuring customer concerns are addressed efficiently and thoroughly.    How You Will Contribute:     Respond to incoming customer inquiries via phone, chat, and email in a timely and professional manner.   Assist current and prospective customers with policy interpretation, claims...

If you're passionate about being part of a diverse organization that enables a Fortune 100 company with nearly $70 billion in annual sales to deliver innovative business solutions with excellence, then Nationwide's Legal team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Nationwide’s Investments Legal Practice Group within The Office of the Chief Legal Officer is seeking a highly motivated attorney to join our team supporting the Department of Investments. This role is a critical partner to Nationwide’s investment professionals and will provide strategic, business-oriented legal guidance on a wide range of sophisticated private investment transactions, including private placements, private credit, private funds, co-investments, secondary transactions, and related matters. The successful candidate will...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. One80 Intermediaries is seeking a Billing Specialist onsite to join our growing team in Cleveland, OH!   The purpose of this role is to deliver billing and related administrative services timely and accurately to carriers, agents, employers, and policyholders. Provide services directly by maintaining a caseload. Meet service standards for processing volumes, speed, and responsiveness in a fast-paced work environment. Support corporate initiatives. How You Will Contribute:   Process bill payments and policy change timely and accurately. Meet all SLAs for the caseload. Work in collaboration with colleagues to maintain service levels for all Premium Accounting clients. Support corporate initiatives including but not limited to system improvements, special projects and customized service support for new clients. Other...

Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   Job Description Location Details: This is an on-site opportunity located in our Lockport IL location   Position Schedule / Shift: Schedule will consist of hours worked· Monday - Friday, 8:30AM - 5:30PM with rotational hours on Saturday of 9:00AM - 1:00PM. Hours worked on Saturday will equal time off during the week in addition to Sunday. Position Summary Customer service talent is in demand, and today’s candidates want a role where they can build relationships, grow their skills, and make a real impact every day. As a Branch Customer Service Representative with The Auto Club Group, you’ll be the welcoming face of AAA—helping members with trusted products and services while driving satisfaction, sales, and long-term career growth. Key Responsibilities Member Service & Sales: Greet, service, and support members by promoting and selling membership, travel products,...

Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   This is a relationship driven sales role with long-term income potential through commission.  We know building a client base takes time, which is why we offer ramp-up earnings support during your first months as you grow your pipeline and book of business $2,500 New Agent Ramp-up Incentive This supports your transition by providing additional income as you develop your pipeline and build a strong foundation for long-term success If you enjoy helping people, building relationships, and earning more through performance, we’ll provide the training, tools, and support to help you succeed Success in this role comes from: Consistent outreach Proactive engagement with prospective clients Strong follow-up Community networking Building trust with clients Location Details: This position will be on-site located at our Lockport, IL branch.  Position Schedule /...