32 customer care consultant jobs found

Overview As a Technical Sales Consultant on our P&C Insurance team, you will seek to understand detailed customer needs and define how Origami Risk solutions can meet those needs both in RFPs and in person. Technical Sales Consultants are responsible for configuring and presenting complex solution demonstrations and leading technical discussions.      Responsibilities Presents customized demonstrations tailored to customer requirements. Delivers business-oriented presentations to all levels of the customer organization including board level. Engages in business consulting activities and conducts detailed prospect discussions. Designs and configures solutions to address customer’s business requirements. Stages scenarios and creates demo data as needed. Collaborates with the sales executive on opportunity strategy and approach. Partners with client business and technical teams to understand business...

Scope We are seeking a highly analytical Marketing Strategy and Project Senior Manager to work directly with the Chief Marketing & Communications Officer (CMCO), North America. This is a high-visibility and unique opportunity to sit at the center of marketing, helping shape how priorities are set, performance is measured, and strategic initiatives are executed. The role sits at the intersection of marketing strategy, program assessment, analytics, and operations, bringing structure, insights, and execution rigor to the priority marketing programs and leadership initiatives. Ideal for someone who thrives in fast-paced environments, enjoys solving complex problems, and has experienced exposure to senior management. Key Responsibilities: Planning and Execution Partner with the Chief Marketing & Communications Officer, NA on marketing planning, prioritization, and execution across key initiatives Drive coordination across teams to ensure alignment,...

We are seeking a highly skilled and experienced Sourcing Category Manager to join our team. The ideal candidate will have a proven track record in strategic sourcing, category management, supplier relationship management, and indirect procurement. This role requires a strategic thinker with excellent analytical abilities, strong stakeholder management skills, and a deep understanding of market dynamics. The successful candidate will be responsible for developing sourcing strategies, managing supplier relationships, and delivering measurable value across assigned categories, including professional services and other indirect spend areas. This role requires 4 days per week in our Atlanta office. Key Responsibilities: Develop and implement comprehensive category strategies to optimize cost, quality, service levels, and business value. Manage assigned indirect spend categories, identifying opportunities for cost savings, supplier consolidation, process improvements, and risk...

Summit provides independent insurance agents and their clients with market-leading workers’ comp insurance and elite customer service. We’re growing and currently serve more than 7,000 independent agents and 31,000 policyholders across the South, Midwest, and Mid-Atlantic.   Our strength comes from a single-minded focus on workers’ comp and a commitment to long-term customer relationships. Summit is who you turn to when you need a specialist who not only knows workers’ comp but also gets to know your business and your priorities.   Our field team members are located in every state in which we operate.   Summit is a member of the Great American Insurance Group where our highest goal is for all employees to feel included, respected, and empowered to perform at their best. This is a field-based position located in the northwest Georgia area responsible for servicing workers' compensation policyholders throughout Georgia. Regular travel is required to conduct on-site risk...

Summit provides independent insurance agents and their clients with market-leading workers’ comp insurance and elite customer service. We’re growing and currently serve more than 7,000 independent agents and 31,000 policyholders across the South, Midwest, and Mid-Atlantic.   Our strength comes from a single-minded focus on workers’ comp and a commitment to long-term customer relationships. Summit is who you turn to when you need a specialist who not only knows workers’ comp but also gets to know your business and your priorities.   Our field team members are located in every state in which we operate.   Summit is a member of the Great American Insurance Group where our highest goal is for all employees to feel included, respected, and empowered to perform at their best. This is a field-based position located in the northwest Georgia area responsible for servicing workers' compensation policyholders throughout Georgia. Regular travel is required to conduct on-site risk...

Summit provides independent insurance agents and their clients with market-leading workers’ comp insurance and elite customer service. We’re growing and currently serve more than 7,000 independent agents and 31,000 policyholders across the South, Midwest, and Mid-Atlantic.   Our strength comes from a single-minded focus on workers’ comp and a commitment to long-term customer relationships. Summit is who you turn to when you need a specialist who not only knows workers’ comp but also gets to know your business and your priorities.   Our field team members are located in every state in which we operate.   Summit is a member of the Great American Insurance Group where our highest goal is for all employees to feel included, respected, and empowered to perform at their best. Essential Job Functions and Responsibilities Evaluates and underwrites new and renewal business in accordance with Company underwriting guidelines and risk appetite. Develops and implements risk...

Summit provides independent insurance agents and their clients with market-leading workers’ comp insurance and elite customer service. We’re growing and currently serve more than 7,000 independent agents and 31,000 policyholders across the South, Midwest, and Mid-Atlantic.   Our strength comes from a single-minded focus on workers’ comp and a commitment to long-term customer relationships. Summit is who you turn to when you need a specialist who not only knows workers’ comp but also gets to know your business and your priorities.   Our field team members are located in every state in which we operate.   Summit is a member of the Great American Insurance Group where our highest goal is for all employees to feel included, respected, and empowered to perform at their best. Essential Job Functions and Responsibilities Evaluates and underwrites new and renewal business in accordance with Company underwriting guidelines and risk appetite. Develops and implements risk...

Job Type: Permanent Build a brilliant future with Hiscox   Drive growth with an ambitious team of MPL Underwriters at Hiscox Position: Underwriter Reporting to: Regional Manager – MPL Location: Atlanta, New York, Boston, Hartford The Role: Hiscox USA is currently searching for a dynamic, engaging and solutions-oriented Underwriter to drive new professional liability business and complex renewal business within the MPL sector in the West Coast region. This position provides a unique opportunity for a professional liability specialist to join a fast paced, dynamic team to write policies tailored to the specific requirements of the MPL sector. Lines of business include commercial general liability, professional liability (E&O) and cross-sold Cyber from time to time. We also specialize in accountants, real estate agents, property managers, trustees, consultants, freight forwarders, staffing firms, TPAs, associations, and more! Risks vary greatly in...

Director, National Accounts The Director of National Accounts is responsible for developing, managing, and growing strategic relationships with large national clients, brokers, consultants, and distribution partners within the insurance industry. This role drives revenue growth, retention, and market expansion through consultative sales leadership, account management, and cross-functional collaboration. The ideal candidate has deep experience in B2B insurance sales, national account strategy, and enterprise relationship management, with a strong understanding of insurance products, risk management solutions, and distribution channels. Key Responsibilities Strategic Account Management Develop and execute national account strategies to achieve revenue, profitability, and retention goals. Manage relationships with key enterprise clients, brokers, TPAs, consultants, and channel partners. Identify opportunities for account expansion, cross-selling, and long-term...

Summit provides independent insurance agents and their clients with market-leading workers’ comp insurance and elite customer service. We’re growing and currently serve more than 7,000 independent agents and 31,000 policyholders across the South, Midwest, and Mid-Atlantic.   Our strength comes from a single-minded focus on workers’ comp and a commitment to long-term customer relationships. Summit is who you turn to when you need a specialist who not only knows workers’ comp but also gets to know your business and your priorities.   Our field team members are located in every state in which we operate.   Summit is a member of the Great American Insurance Group where our highest goal is for all employees to feel included, respected, and empowered to perform at their best. Essential Job Functions and Responsibilities Manages an inventory of claims to evaluate compensability/liability. Plans and conducts claim investigations to confirm coverage and to determine...

Summit provides independent insurance agents and their clients with market-leading workers’ comp insurance and elite customer service. We’re growing and currently serve more than 7,000 independent agents and 31,000 policyholders across the South, Midwest, and Mid-Atlantic.   Our strength comes from a single-minded focus on workers’ comp and a commitment to long-term customer relationships. Summit is who you turn to when you need a specialist who not only knows workers’ comp but also gets to know your business and your priorities.   Our field team members are located in every state in which we operate.   Summit is a member of the Great American Insurance Group where our highest goal is for all employees to feel included, respected, and empowered to perform at their best. Essential Job Functions and Responsibilities Manages an inventory of claims to evaluate compensability/liability. Plans and conducts claim investigations to confirm coverage and to determine...

Our employees are at the heart of what we do: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you are bringing this purpose to life alongside a passionate community. Feel empowered to learn and grow while being valued for who you are. At Intact, we commit to supporting you in reaching your goals with tools, opportunities, and flexibility. It’s our promise to you.  Who we are At Intact Insurance Specialty Solutions, we are experts at what we do in protecting what makes businesses unique. Our deep understanding of the specialty insurance market is the foundation for our customized solutions, backed by targeted risk control and claims services. Our employees are passionate about providing insurance coverage that’s aligned to our targeted customer groups. Intact’s Global Specialty Lines business spans across more than 20 verticals in four distinct markets: U.S., Canada, UK and Europe. The following...

Job Type: Permanent Build a brilliant future with Hiscox   Senior Technical Business Analyst Location: Atlanta, GA | Hybrid: 2 days /week in office We are looking for an experienced Senior Technical Business Analyst to bolster our evolving technical capability within the US business. You will be expected to work on a range of product changes between Hiscox’s own and third-party applications. These product changes support our strategic priorities to digitize complex processes, enable improved process efficiency, and enhance the service we provide our brokers and direct customers. What You’ll Be Doing: Working in US IT, focusing on the conversion of business requirements into functional and non-functional technical requirements & solutions that realize the business objectives. Producing high-quality analyst artifacts, including but not limited to, user stories, functional and non-functional specifications, and interactive prototypes. Conducting solution...

The Baldwin Group is an award-winning entrepreneur-led and inspired insurance brokerage firm delivering expertly crafted Commercial Insurance and Risk Management, Private Insurance and Risk Management, Employee Benefits and Benefit Administration, Asset and Income Protection, and Risk Mitigation strategies to clients wherever their passions and businesses take them throughout the U.S. and abroad. The Baldwin Group has award-winning industry expertise, colleagues, competencies, insurers, and most importantly, a highly differentiated culture that our clients consider an invaluable expansion of their business. The Baldwin Group (NASDAQ: BWIN), takes a holistic and tailored approach to insurance and risk management. The Sr Claims Consultant is considered an expert in managing insurance claims on an individual and portfolio level for our clients, and is utilized as a trainer, mentor with their technical expertise. The Sr Claims Consultant must be able to work with minimal oversight,...

Together we fight for everyone’s opportunity for a better financial future. We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future.  We know that reaching this future depends on our actions today. Like our Purpose Statement, Voya believes in being bold and committed to action.  We are committed to a work environment where the differences that we are born with — and those we acquire throughout our lives — are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking an AI Adoption & Enablement Lead to join our growing team in Atlanta, GA , Dallas, TX, or Daytona Beach, FL!         Lead, scale AI adoption across retail B&B businesses by delivering hands-on workshops, coaching employees on practical AI solutions, and improving the overall AI enablement program. This is an opportunity to join a small, high-performing team at the forefront of enterprise AI adoption. Helping teams integrate AI into their day-to-day workflows and unlock measurable business value alongside training delivery, you'll support the design and implementation of custom AI solutions, partnering closely with technical teams and stakeholders. This role focuses on building AI literacy, driving adoption, and supporting teams integrating AI into their...

Together we fight for everyone’s opportunity for a better financial future. We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future.  We know that reaching this future depends on our actions today. Like our Purpose Statement, Voya believes in being bold and committed to action.  We are committed to a work environment where the differences that we are born with — and those we acquire throughout our lives — are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully...

Together we fight for everyone’s opportunity for a better financial future. We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future.  We know that reaching this future depends on our actions today. Like our Purpose Statement, Voya believes in being bold and committed to action.  We are committed to a work environment where the differences that we are born with — and those we acquire throughout our lives — are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully...

At AIG, we are reimagining the way we help customers to manage risk. Join us as an Underwriter to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team. Make your mark in Underwriting, Retail Casualty AIG is seeking a motivated Underwriter to contribute to our industry leading Environmental Casualty team. AIG’s strong brand in the market has provided for strong growth and thus the need for underwriting resources. We consistently provide clients with innovative products, use of technology, and a world-class platform. Our underwriters constantly deliver in an ever-changing marketplace and world.  In this role, you will be responsible for underwriting and servicing an existing renewal book with assistance to other team members who will solicit new business opportunities. This role includes constant interaction with top nationwide, regional, local and wholesale brokers and insureds. Through this role,...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown’s Risk Solutions team, formerly known as Beecher Carlson, is looking for a Property & Energy Claims Advocate to join the team.   The Claims Advocate will be responsible for providing property and energy claims advocacy, program analysis and risk services to clients working in conjunction with the Senior Managing Director of Property & Energy Claims and the Placement Team. Responsibilities will include, but are not limited to: Assists clients in reporting claims to carriers, advise on managing emergency services and how to begin documenting the claim.  Consider and advise client on any other resources such as restoration firms, engineering consultants or claim preparation services. Assist clients with managing cash flow by advocating for early advance payments and ongoing partial payments as desired by the...