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Full Time customer care consultant Iowa

12 customer care consultant jobs found

Nationwide
06/01/2026  
Consultant, Program Underwriting - E&S/Specialty (Workers Compensation)
If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. We’re looking for a technically strong workers compensation underwriter to help steer a growing portfolio of WC programs. You’ll be the go-to expert for complex WC referrals and program questions, directly impacting profitability, volatility, and partner experience across our book. What you’ll do Underwrite complex WC program and large account referrals end-to-end (exposures, losses, structure, and pricing recommendations). Use internal pricing tools,...
Nationwide Des Moines, IA Full Time
EquiTrust Life Insurance Company
06/11/2026  
Sales Support Consultant
About Us: EquiTrust Life Insurance Company is a national carrier of competitive, client-friendly annuity products sold through a variety of distribution channels, including more than 20,000 independent agents and independent marketing organizations (IMOs). Since 2003, we have provided exceptional customer service to our clients by operating with integrity and passion. Our efforts are supported by a dedicated workforce who execute their responsibilities through teamwork and an entrepreneurial spirit. EquiTrust sells products nationwide and is headquartered in Chicago, Illinois, with operations in West Des Moines, Iowa. Position Summary: The Sales Support Consultant is responsible for serving as a resource to agents and marketing organizations in matters relating to EquiTrust Life products and procedures. The Sales Support Consultant plays a key role in building relationships through education and by responding accurately and efficiently to requests, providing excellent...
EquiTrust Life Insurance Company West Des Moines, IA Full Time
Acrisure
06/01/2026  
Risk Control Specialist
About Acrisure:   Acrisure is a global Fintech leader that combines the best of humans and high tech to offer multiple financial products and services to millions of businesses and individual clients. We connect clients to solutions that help them protect and grow what matters, including Insurance, Reinsurance, Cyber Services, Mortgage Origination and more.  Acrisure employs over 17,000 entrepreneurial colleagues in 21 countries and has grown from $38 million to $4.3 billion in revenue in just over ten years. Our culture is defined by our entrepreneurial spirit and all that comes with it: innovation, client centricity and an indomitable will to win.  Job Summary:   This role is responsible for providing risk management support and guidance to clients. They collaborate closely with the top clients to understand their specific needs and develop customized risk management solutions. The Risk Consultant will conduct risk assessments, identify potential risks, and provide...
Acrisure IA Full Time
Liberty Mutual
05/29/2026  
Technical Consultant ll
Description Provides highly complex consultative services to an assigned group of customers within a specialty segment or territory. Conducts on-site evaluations, evaluates data, and creates/implements service plans to control customer's source of risk, losses and costs. Provides risk assessment services and information to track progress and demonstrate the value of doing business with Liberty Mutual. Serves as a trainer/mentor to less experienced consultants in their specialty area at the discretion of their manager. Enhances the Company's leadership position in the safety field through speaking engagements at conferences and developing key relationships. Provides an array of expert consultative services to an assigned group of customers within a specialized technical area or territory. Conducts on-site evaluations, evaluates data, and creates/implements service plans to control customer's source of risk, loss and/or costs. At the Regional/Division level,...
Liberty Mutual Des Moines, IA Full Time
Sun Life
05/14/2026  
Iowa Clinical Investigator Consultant - Must Reside in Iowa
Sun Life U.S. is one of the largest providers of employee and government benefits, helping approximately 50 million Americans access the care and coverage they need. Through employers, industry partners and government programs, Sun Life U.S. offers a portfolio of benefits and services, including dental, vision, disability, absence management, life, supplemental health, medical stop-loss insurance, and healthcare navigation. We have more than 6,400 employees and associates in our partner dental practices and operate nationwide. Visit our website to discover how Sun Life is making life brighter for our customers, partners and communities.   DentaQuest manages dental and vision benefits for more than 33 million Americans. Our outcomes-based, cost-effective solutions are designed for Medicaid and CHIP, Medicare Advantage, small and large businesses, and individuals. With a focus on prevention and value, we aim to make quality care accessible to improve the oral health of all....
Sun Life Des Moines, IA Full Time
Sentry
05/12/2026  
Risk Control Consultant
Plans and delivers safety/risk management services to insured customers and internal associates. We are currently seeking a risk control professional that is technically proficient, self-motivated and results driven to fill an open position within our North Shared Services division. You must be able to conduct comprehensive safety and risk management assessments, provide our Underwriting teams with a strong analytical opinion of risk to support our goal of profitable growth within variety of middle to large premium market segment for Dealerships, Construction, Manufacturing, Wholesale Trade, Retail, Commercial Real Estate and Service industries.  In addition, the successful candidate will develop close relationships with our agents and policyholders, conducting selected safety seminars and training, to build the value-added service that Sentry is known for. The ideal candidate's preferred location would be in or around the Des Moines area. We are searching for an individual...
Sentry Des Moines, IA Full Time
Creative Risk Solutions
04/10/2026  
Sr. Workers' Compensation Claims Specialist, Supervisor - REMOTE
Job Description: We are looking to add a Sr. Workers’ Compensation Claims Specialist, Supervisor to join our Creative Risk Solutions team. The ideal candidate will have jurisdictional experience in multiple states . This team member will provide high quality claims handling oversight and expertise for all CRS customers on litigated and complex claim situations. This includes assisting staff supervised with investigating, communicating, evaluating, and resolving claims utilizing the CRS Best Practice of Claim Handling. Assisting claim staff with goals, career pathing, and ensuring engagement. Essential Responsibilities: Claims Management: Adjudicate claims during staffing shortages, investigate, and negotiate settlements per “Best Practices for Claims.” Monitor and document claim files, focusing on Coverage, Investigation, Reserves, Plan of Action, Legal, and Medical Management. Recommend adjustments as needed. Research and respond to questions and...
Creative Risk Solutions West Des Moines, IA Full Time
Holmes Murphy
04/10/2026  
Sr. Workers' Compensation Claims Specialist, Supervisor - REMOTE
Job Description: We are looking to add a Sr. Workers’ Compensation Claims Specialist, Supervisor to join our Creative Risk Solutions team. The ideal candidate will have jurisdictional experience in multiple states . This team member will provide high quality claims handling oversight and expertise for all CRS customers on litigated and complex claim situations. This includes assisting staff supervised with investigating, communicating, evaluating, and resolving claims utilizing the CRS Best Practice of Claim Handling. Assisting claim staff with goals, career pathing, and ensuring engagement. Essential Responsibilities: Claims Management: Adjudicate claims during staffing shortages, investigate, and negotiate settlements per “Best Practices for Claims.” Monitor and document claim files, focusing on Coverage, Investigation, Reserves, Plan of Action, Legal, and Medical Management. Recommend adjustments as needed. Research and respond to questions and...
Holmes Murphy West Des Moines, IA Full Time
Holmes Murphy
02/20/2026  
Employee Benefits Captive Executive
Job Description: Are you an experienced Employee Benefits sales professional with a passion for innovative employee benefit plan solutions? Do you thrive in dynamic environments where your expertise can shape the future of financial strategies? If so, we have an exciting opportunity for you! Join our team at Innovative Captive Strategies as a Captive Executive and play a pivotal role in developing cutting-edge captive insurance strategies for our diverse portfolio of clients. Here, your insights and creativity will drive success and transformation in a rapidly evolving industry. Let’s redefine the future of captive insurance together! As a Captive Executive at ICS, you will be responsible for achieving sales goals to grow revenues profitably through adding to a book of business with new clients by growing and maintaining relationships with agency partners. Your expertise will help guide our captives to achieve optimal financial performance and support our mission...
Holmes Murphy Waukee, IA Full Time
Innovative Captive Strategies
12/16/2025  
Employee Benefits Captive Executive
Job Description: Are you an experienced Employee Benefits sales professional with a passion for innovative employee benefit plan solutions? Do you thrive in dynamic environments where your expertise can shape the future of financial strategies? If so, we have an exciting opportunity for you! Join our team at Innovative Captive Strategies as a Captive Executive and play a pivotal role in developing cutting-edge captive insurance strategies for our diverse portfolio of clients. Here, your insights and creativity will drive success and transformation in a rapidly evolving industry. Let’s redefine the future of captive insurance together! As a Captive Executive at ICS, you will be responsible for achieving sales goals to grow revenues profitably through adding to a book of business with new clients by growing and maintaining relationships with agency partners. Your expertise will help guide our captives to achieve optimal financial performance and support our mission...
Innovative Captive Strategies Waukee, IA Full Time
Innovative Captive Strategies
12/16/2025  
Property Casualty Captive Executive
Job Description: Are you an experienced property and casualty sales professional with a passion for innovative risk management solutions? Do you thrive in dynamic environments where your expertise can shape the future of financial strategies? If so, we have an exciting opportunity for you! Join our team at Innovative Captive Strategies as a Captive Executive and play a pivotal role in developing cutting-edge captive insurance strategies for our diverse portfolio of clients. Here, your insights and creativity will drive success and transformation in a rapidly evolving industry. Let’s redefine the future of captive insurance together! As a Captive Executive at ICS, you will be responsible for achieving sales goals to grow revenues profitably through adding to a book of business with new clients and maintaining a consultative role with current clients. Your expertise will help guide our captives to achieve optimal financial performance and support our mission of delivering...
Innovative Captive Strategies Waukee, IA Full Time
Holmes Murphy
12/16/2025  
Property Casualty Captive Executive
Job Description: Are you an experienced property and casualty sales professional with a passion for innovative risk management solutions? Do you thrive in dynamic environments where your expertise can shape the future of financial strategies? If so, we have an exciting opportunity for you! Join our team at Innovative Captive Strategies as a Captive Executive and play a pivotal role in developing cutting-edge captive insurance strategies for our diverse portfolio of clients. Here, your insights and creativity will drive success and transformation in a rapidly evolving industry. Let’s redefine the future of captive insurance together! As a Captive Executive at ICS, you will be responsible for achieving sales goals to grow revenues profitably through adding to a book of business with new clients and maintaining a consultative role with current clients. Your expertise will help guide our captives to achieve optimal financial performance and support our mission of delivering...
Holmes Murphy Waukee, IA Full Time

 

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