28 customer care consultant jobs found

Description North America Actuarial & Analytics is seeking an analyst who will be responsible for supporting the US Middle Market Underwriting teams. You will work directly with underwriting, product and actuarial to enhance pricing decisions and influence strategy. This position will be focused on providing high quality analyses and effectively communicating key outcomes to support ongoing/prospective strategies for US Middle Market. As such, the successful candidate will possess strong analytical and communication skills, as well as a demonstrated ability to execute thoroughly in a collaborative environment.   Responsibilities: • Provide support to actuaries and others by performing analysis within a designated business segment/s to assist business decision making, financial planning, and strategy development. • Own and assist in the preparation of actuarial/analytical research and complex reports and studies; Communicates and presents...

This position requires some travel within the New England area. Work on a team with other passionate and talented people to build and grow a high-performing company.  You will have an opportunity to learn, grow and develop yourself while directly contributing to our company’s growth goals.  You will be responsible for the day-to-day management of a property & casualty book of business with focus on middle market clients (middle market defined as account premium size between $100,000-$1,000,000+).  Your Impact: Building and maintaining constructive and effective relationships with internal and external customers by meeting and exceeding expectations Develops an understanding of the clients’ business priorities and risk management needs. Gathers information on exposures and operations to prepare submission and coverage specifications as needed. Utilizes knowledge of industry and markets in preparing underwriting specifications and negotiating pricing/coverage...

Our employees are at the heart of what we do: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you are bringing this purpose to life alongside a passionate community. Feel empowered to learn and grow while being valued for who you are. At Intact, we commit to supporting you in reaching your goals with tools, opportunities, and flexibility. It’s our promise to you.  Who we are At Intact Insurance Specialty Solutions, we are experts at what we do in protecting what makes businesses unique. Our deep understanding of the specialty insurance market is the foundation for our customized solutions, backed by targeted risk control and claims services. Our employees are passionate about providing insurance coverage that’s aligned to our targeted customer groups. Intact’s Global Specialty Lines business spans across more than 20 verticals in four distinct markets: U.S., Canada, UK and Europe. The following...

Description About Solaria Labs & Applied Science Solaria Labs is Liberty Mutual’s central innovation function, focused on supporting the business via rapid experimentation with cutting-edge technology. As a Fortune 100 company, Liberty invests meaningfully in incubation programs and research shaping mobility, climate resilience, energy transition, cybersecurity, and artificial intelligence. Within Solaria, the Applied Science team is our AI R&D lab. Our goal is to translate frontier research and emerging technologies into incubation prototypes and ultimately scaled enterprise impact. We partner with leading academic institutions, including MIT, and collaborate closely with internal business leaders to incubate and deploy high-impact AI programs. We are seeking a Director I, Product Research to operate at the intersection of academic partnership leadership and enterprise program execution. This is a hybrid role requiring strong relationship management...

Description We deliver our customers peace of mind every day by helping them protect what they value most. Our passion for placing the customer at the center of everything we do is driving a transformational shift at Liberty Mutual. Operating as a tech startup within a Fortune 100 company, we are leading a digital disruption that will redefine how people experience insurance.   At Liberty, you'll thrive in a hybrid setting that fosters in-person collaboration, innovation and growth. This approach optimizes both remote and in-person interactions, enabling you to connect and ideate with your team and deepen valuable relationships across the company, while still enjoying the flexibility of remote work for focused tasks and projects.    This role has a hybrid work schedule (2 days onsite) for candidates based in Portsmouth, NH, Boston, MA, Plano, TX, Indianapolis, IN and Columbus, OH.   You must be authorized to work in the United States without...

Description Apply Today – Training Classes Begin May and June 2026!   Are you ready to launch a rewarding career in insurance sales? We’re seeking motivated, people-focused individuals to join our Inside Sales Representative team. Secure your spot early for our upcoming 2026 training cohorts and take the first step toward a meaningful, growth‑oriented role.   Key Date: Unlicensed Class: June 29, 2026 Licensed Class: July 13, 2026   Start your journey with us and build a career where your talent and passion for helping others truly make an impact.   As an Inside Sales Representative at Liberty Mutual, you’ll have the tools, training and support you need to succeed from day one. Plus, you’ll enjoy: Generous earning potential Paid licensing and training opportunities Comprehensive benefits Flexible work arrangements Strong work-life balance And more!   Why Liberty Mutual?  Pay Details:...

Description LIBERTY MUTUAL TECHNOLOGY   This position is based in Boston, MA or Portsmouth, NH and follows a hybrid work schedule (T/W/Th). Candidates located outside of either area will be required to travel to one of these locations every other week, as well as on an as-needed basis.    Liberty Mutual's Global Technology organization is in a defining transformation period as the enterprise accelerates digital modernization and AI adoption. From 2026 to 2030, Global Technology will undergo one of the most significant reinventions in the company's history with more than 60% of current technologies changing, over 100 GenAI capabilities already introduced, and the expansion of agentic AI fundamentally reshaping operations, productivity, and reengineering the future of work.   The Talent Business Partner, Enterprise Technology will operate at the center of these forces serving three technology leaders in the organization.   Position Summary:...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Summary: The Principal Consultant will be responsible for strategic direction, resource allocation, client profitability and leadership and retention of a specified group of clients. independently lead client relationships at all levels of the client organization. The Principal Consultant also actively participates in the company’s overall leadership team including client engagement, teammate leadership and business development elements of the business. Essential Duties and Functions: Drives business results through retention and growth of existing client relationships. Maintains strategic relationships with clients, understanding clients’ key business challenges and provides thought leadership and intellectual capital for clients. Provides strong leadership with client teams. Leads client consulting teams to deliver...

Description At Liberty, our Personal Lines Property & Specialty Product team partners across the company to design and launch home and specialty insurance solutions — from homeowners (property) and condos to renters and other niche lines (specialty)— that meet evolving customer and agent needs. We focus on preparing and executing program rollouts, delivering on our growth roadmap, and modernizing pricing and the technology that supports the work we do. Organized into five functions—State Management, Development, Delivery, Underwriting Effectiveness, and Specialty—we collaborate closely to meet our goals and help customers feel secure today and confident about tomorrow.   We are seeking a highly motivated senior analyst to join the External Solutions & Insights team in Personal Lines Property & Specialty Product. This role will lead moderate to high complexity analyses, build and use reporting and monitoring tools and develop and communicate...

Established in 2021,   Independence Pet Holdings   is a corporate holding company that manages a diverse and broad portfolio of modern pet health brands and services, including insurance, pet education, lost recovery services, and more throughout North America.   We believe pet insurance is more than a financial product and build solutions to simplify the pet parenting journey and help improve the well-being of pets. As a leading authority in the pet category, we operate with a full stack of resources, capital, and services to support pet parents. Our multi-brand and omni-channel approach include our own insurance carrier, insurance brands and partner brands.  Clarus is a pioneering pet health technology company on a mission to transform the future of pet healthcare.   We are dynamic entrepreneurs improving pet health by providing trusted and transparent information across the entire pet health landscape. Join us in   shaping   a smarter, healthier future for...

Established in 2021,   Independence Pet Holdings   is a corporate holding company that manages a diverse and broad portfolio of modern pet health brands and services, including insurance, pet education, lost recovery services, and more throughout North America.   We believe pet insurance is more than a financial product and build solutions to simplify the pet parenting journey and help improve the well-being of pets. As a leading authority in the pet category, we operate with a full stack of resources, capital, and services to support pet parents. Our multi-brand and omni-channel approach include our own insurance carrier, insurance brands and partner brands.  Clarus is a pioneering pet health technology company on a mission to transform the future of pet healthcare.   We are dynamic entrepreneurs improving pet health by providing trusted and transparent information across the entire pet health landscape. Join us in   shaping   a smarter, healthier future for...

Description The Company    Come build on our integrated platform with industry-leading talent, world-class partners, and freedom to innovate.   Liberty Mutual Investments (LMI) is the investment firm for Liberty Mutual Group (Liberty). With deep expertise in fixed income, equity, and alternative strategies, LMI invests more than $100B of long-term capital globally, and has a team of nearly 300 investment, finance, and operations professionals located in Boston, MA, and New York, NY. LMI has a clear purpose: drive economic growth, build enduring businesses side-by-side with our partners, and generate superior risk-adjusted returns that secure Liberty’s promises.   LMI offers the best of both worlds — the look and feel of a boutique investment firm with the reputation and financial strength of a global leader. As the investment firm of a mutual with long-term capital, LMI has a single client mandate. This gives us the freedom to focus on what...

Primary Details Time Type: Full time Worker Type: Employee The Opportunity The purpose of this role is to provide consultancy advice and training to enhance knowledge of the valuation industry and property market trends across Service Delivery and Risk business units, as well as to lead risk assessments for Accident and Health (A&H) by evaluating risks, monitoring regulatory changes, and driving continuous improvement to achieve A&H risk management objectives. Location: Marblehead, MA - Atlanta, GA - Plano, TX - Edina, MN Work Arrangement: This role is hybrid, where you will be expected to be in the office 2-3 days per week. The starting salary for this role is between $98,500.00 and $162,500.00 Your new role Perform new business and renewal large claims reviews and disclosure assessments through clinical and claims data evaluation to identify and quantify risks. Provide concise, detailed, and accurate reporting of data...

Sun Life U.S. is one of the largest providers of employee and government benefits, helping approximately 50 million Americans access the care and coverage they need. Through employers, industry partners and government programs, Sun Life U.S. offers a portfolio of benefits and services, including dental, vision, disability, absence management, life, supplemental health, medical stop-loss insurance, and healthcare navigation. We have more than 6,400 employees and associates in our partner dental practices and operate nationwide. Visit our website to discover how Sun Life is making life brighter for our customers, partners and communities.   Job Description: Sun Life embraces a hybrid work model that balances in-office collaboration with the flexibility of virtual work.  Our team members and leaders are expected to foster connection and teamwork by being present in the office at least 2 days per week. The opportunity: In the Senior Clinical Risk...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. We are seeking a talented individual to join our growing team as a Consultant . This role offers flexibility with remote or hybrid work options. As a Consultant, you will manage consulting projects for mid- and large-market employers (1,000 – 20,000+ employees) and help shape innovative, data-informed medical, dental, life, and disability benefit solutions that deliver measurable value and impact. How You Will Contribute Coordinate and manage RFPs, implementations, and renewals , ensuring seamless collaboration between vendors and internal teams. Participate in developing and supporting clients’ strategic plans , aligning solutions with long-term objectives. Review compliance and disclosure requirements , summary plan documents, and employee communications to ensure alignment with client expectations and legal standards....

Sun Life U.S. is one of the largest providers of employee and government benefits, helping approximately 50 million Americans access the care and coverage they need. Through employers, industry partners and government programs, Sun Life U.S. offers a portfolio of benefits and services, including dental, vision, disability, absence management, life, supplemental health, medical stop-loss insurance, and healthcare navigation. We have more than 6,400 employees and associates in our partner dental practices and operate nationwide. Visit our website to discover how Sun Life is making life brighter for our customers, partners and communities.   Job Description: Sun Life embraces a hybrid work model that balances in-office collaboration with the flexibility of virtual work.  Our team members and leaders are expected to foster connection and teamwork by being present in the office at least 2 days per week. The Opportunity As a Behavioral Health Consultant...

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description Join the legal frontline and champion the defense for both the insured and the Company! As a Trial Attorney, you'll handle PIP/No Fault Arbitration Hearings, bodily injury, property damage lawsuits, and more, with opportunities to handle thrilling trials and mediations. Beyond the courtroom, you'll provide vital counsel to business clients and coordinate between legal teams. Stay ahead of the game by monitoring new laws and regulations, ensuring our strategies remain sharp. Embrace the excitement of constant challenges and victories in...

Description About the Team The Corporate Strategy & Research (CS&R) group is an award-winning 35-person enterprise strategy and internal strategy consulting team within Liberty Mutual Insurance, a Fortune 100 company with 40,000 employees operating in 28 countries and economies worldwide. The group serves as trusted strategic advisers to the CEO and Executive Leadership Team and drives transformational change by taking an enterprise-wide, customer-centric perspective.   Established in 1972, CS&R has an outstanding track record of developing future leaders and serving as a top talent feeder to the organization by creating an environment that fosters intellectual curiosity, professional development, and personal fulfillment. Alumni of the group include our current Chairman & CEO, Chief Insights & Solutions Officer, EVP & General Manager of Sales and Service, SVP & Head of BU Strategy, VP & Managing Director of Corporate...

Description This role will be based in our Boston, MA headquarters office working a hybrid schedule.   Advance Your Career at Liberty Mutual Insurance - A Fortune 100 Company   About the Team The Corporate Strategy & Research (CS&R) group is an award-winning ~40-person enterprise strategy and internal strategy consulting team within Liberty Mutual Insurance, a Fortune 100 company with 45,000 employees in 900 offices worldwide. The group serves as trusted strategic advisers to the CEO and Executive Leadership Team and drives transformational change by taking an enterprise-wide, customer-centric perspective. Established in 1972, CS&R has an outstanding track record of developing future leaders and serving as a top talent feeder to the organization by creating an environment that fosters intellectual curiosity, professional development, and personal fulfillment. Alumni of the group include our current President & CEO, Chief...

The Senior Claim Consultant provides complete claim loss services for policyholders.  Investigates, evaluates, and disposes of MPL and General Liability claims with varying degrees of complexity and severity.  Essential Duties & Responsibilities Interview insureds, claimants, witnesses, and other appropriate parties to obtain information used to assess liability exposure.  Document file regarding results of investigation and negotiations.  Prepare reports to file on established diary dates and other specific reports as needed to ensure timely file documentation and plan of action. Secure records for investigation and evaluation of cases. Determine and implement negotiation strategy and negotiates settlements within authority level. Adjust reserves within level of authority and make reserve recommendations to Manager/Director for amounts over position authority level. Evaluate cases for appropriate disposition and seek authority for settlement from...